I need to rely on this place more often. Went in after spending an hour at sprint looking for…read moreeither an Micro SIM card or an adapter tray. The sales rep at the phone stand said that he might be able to help me. Apparently they have a cutting device there to make micro sims nano sims. He had the outline of one such simcard in the cutter, shaved it down to fit my phone and gave it to me. PROBLEM SOLVED!!! I thought I overheard his name was Craig. So I thank you for that! It worked like a charm and I am very happy. Best Buy: You didn't get a sale out of me today, but with outstanding service like that, you've guaranteed my patronage for a long time.

Greetings, I have had a few very NEGATIVE memorable customer experiences at Best Buy Framingham…read moreStore #532 that I want to share and hope that my experience will bring about a change so that this store will remain open and will not be part of the alleged store closings that allegedly may occur at the end of 2026 when a new CEO takes over. 1. Negative Experience #1: Upon attempting a return without the box I was basically made to feel badly for this by a person who claimed to be a leader at the store. Because I did not have the box, the purported leader who was unkempt and sloppily dressed in a overworn unkempt stretched out Best Buy shirt, could have provided me with a discounted return or a store credit. This person chose to provide me with an uneducated attitude and shared with me that I could read the return policy that is allegedly purposely hidden from customers on their way exiting the store and posted on a wall. IF you stop to read it, you will get bumped into and run into by people exiting the store. Another employee suggested that I could place what they deemed as my non returnable purchased item in the general free bin at the store and others could use my product. REALLY? Sorry ladies, I am not a philanthropist or a communist. My experience is that employees appear to have NO training, NO service skills, suggest idiotic options, and are allegedly sarcastic in their demeanor when dealing with customers, which has been my experience. Strike 1 2. Negative Experience #2: Upon purchasing items on another shopping occasion at Store # 532, I was asked if I wanted to join Best Buy's loyalty program. I mentioned I thought I was already a part of the loyalty program and the cashier representative mentioned that I wasn't. I thought this strange as I received my receipts by email and was already registered. He mentioned it was a new loyalty CARD that they are giving out. As I started entering my information, the screen prompt asked for personal financial information. I asked the cashier representative "why would a loyalty card sign up prompt me to enter personal financial information?" He replied "We need this info. to sign you up". I then asked the instore representative at Best Buy Store #532. "Wait a minute, are you signing me up for a CREDIT CARD?!" he replied "YES, I thought you knew!" I replied "How would I know, you said this was a loyalty program!" CRICKETS FROM THE REPRESENTATIVE AS HE WAS ALLEDGEDLY BUSTED! I canceled the intake at that time and the representative was caught in his alleged con job. Strike 2 3. Negative Experience #3: It is unfortunate but over the past few years I have noticed a decline in the hiring practices of staff and management at this store. This store used to be a hiring magnet for local college students to work at and now I allege it is a magnet for associates whose mentality is to clock in and clock out, and allegedly provide a negative memorable customer experience to everyone that steps in Store #532. Perhaps too many relatives of current employees have been hired which brings about bad service experiences? Strike 3 With all of these NEGATIVES, and a few more that I will not mention, I will no longer shop at Best Buy Framingham Store #532. I calculated what I have spent at this store from when it first opened and it is in the thousands of dollars. No more. I do not blame the alleged uneducated associates at the store, I blame Best Buy Senior Management and Regional Managers and the CEO for allowing the brand of Best Buy to be eroded by alleged sub par store hiring practices (management and Store reps.) and a lack of ongoing service/sales training for all employees, and lack of Customer Loyalty practices. Further your return policy is so vague and inconsistent from store to store that it erodes customer loyalty. Management that does not promote practices that build the brand through customer loyalty and dedicated, educated, service/sales associates are doomed to ruin their business and become a footnote in business history white papers. BYE BYE BEST BUY!

I always love the Marlborough target over the Framingham one because it is spotless and organized…read moreand every time I go in I don't feel like I'm a obstacle course trying to dodge stuff and the staff are very nice Best Target ever

Every time I go into that store, there's a certain area I like to go into the electronic store…read morewhere the headphones and all that kind of stuff is every time I go there it is blocked but other items on carts every single time I go there to look at anything of that item they have other items blocking the view of those items I would say this is in proper management because these things are quite pricey and range and these are the things I enjoy most in life and I can't even see them Guess what I'm gonna avoid your store for that reason avoid everything I did with that Company has returned to you 100% un satisfactory. Too high of prices on low quality, junk, and no real answers to what you're doing. Zero tolerance for junk and blocked items in your store that are most necessary. The highest price went in your store. You're losing out on business and you don't even see it.

Part of the appeal of Apple products is that when something goes wrong, there's a place to take it…read moreto. One broken screen and one firmware failure were easily fixed here. Any other brand of laptop and I'd have had to mail it back, and that would have been sucked pretty badly.

I could not pair my new phone with my new Oura 4 ring although I tried for 2 days. went into Apple…read moreStore Solomon Pond Mall very frustrated. one of the Tech team guys tried many things going through my phone, then saw that I had put strict Parental Controls on myself which forbade Bluetooth from connecting with anything new. He temporarily removed the restriction and everything immediately paired, then he put my restrictions back on. I NEVER would've figured it out. I was a walk in. He was wonderful. 12/1/2025

Update#3 Our PM…read morecalled Milton's, to, yet again send Justin out. This time to fix my dryer. Not only was Justin ON TIME but VERY pleasant to deal with. He fixed a squeaky dryer that wasn't heating up as well as it could have been. I couldn't be happier! Tx Justin! -M in Marlboro

**service review**…read more Wow! Customer service is top notch! I was immediately called back and always kept up to date with the status of my service call via phone, text, and email. They provided a 2 hour window and arrived on time. They were prepared with the parts which we discussed beforehand for our very old dishwasher and were in and out quickly. Justin was friendly, professional, and efficient. Will totally be using them in the future! Service diagnostic $109 Labor $30

Always available in a timely manner for convenient appointment. Honest repair solutions every time…read moreI've had to call for my appliances.

Milford PC has helped me for over a year at my small business. They always answer the phone and…read morequick to respond. They have helped me with all my Laptop and Software issues, I would Highly Recommend them.

From the owner: The residential services division of Avanti Networks Inc. PC…read moreand Networking Services for Your home. We are Authorized resellers for Dell, HP, Acer and Lenovo PC's. Services provided; - Computer Repair - Note Book Repair specialist - Dell, HP, Acer, Compaq, Sony A+ Certified Repair - Firewall Services - VPN Installationh - Remote Services such as Remote desktop, etc. - Virus and Spyware Removal - Certified Network Administration - Business Networks - Home Networks - Security Audits - Wireless Networks - Website Design - Website Optimization - Website Search Optimization - PC and Notebook Sales - Server Sales - Remote Backup Services - Backup services - Data Recovery Services - Email Services - Spam Prevention Services What our customers say: - Immediate response to calls. - Above and beyond convenient hours. - Friendly service without confusing or intimidating explanations. -Superior knowledge of home and business networks.

Emily absolutely ROCKS! I've worked with many IT providers in the past. EKG truly values your…read morebusiness and treats you like a partner rather than a number. If you need more WiFi speed, hosted email, or cloud service Emily will happily assist you and always return your call or email request. Jim Romeo

I have partnered with Emily at EKG for the last 4 years as our IT provider. Emily and her team…read morehave helped us as we expanded to a second site - she equipped our new workstations, connected the two facilities, installed wi-fi boosters, upgraded our server and more! Anytime we need any tech help, Emily's team is there to respond. No waiting, immediate service and on more than one occasion, Emily herself has come to our facilities within minutes of receiving a call. You cannot beat their service or expertise. They really listen to what the needs are of your specific business and match you up with the best option. They are cost aware and do not try to sell you technology that isn't the right fit for you. I can highly recommend Emily and her team at EKG - they are truly your IT partner.