I'd love to say five stars but the parking situation here is well out of hand. I don't know if…read morethey're building another parking deck anytime soon but it was absolutely nuts. I watched people getting off the elevator for over 90 minutes before I was finally able to follow someone to a space they were leaving. Yowza. We had two visits here within a week. One was a simple biopsy. The later was an extended stay in the Neuro ICU. Don't worry, everyone's fine now. The nursing staff was over the top welcoming, helpful, caring and friendly. Especially the nurse who spotted my brother and I in my Dad's room after he went back for his procedure and walked us over to the area so we could be with him before he went back for it. And just everyone was super nice. I wouldn't want to spent multiple days here again but if there's a nicer hospital in South Florida, I can't find it. [Review 475 of 2025 - 2117 in Florida - 24037 overall]

I arrived at Labor & Delivery in active labor after my OB had already been notified and instructed…read moreme to tell the front desk to contact him immediately because he was expecting me. I did exactly that. I repeatedly told staff my baby was coming, but I was told there was no room available. Then my water broke directly in front of the Labor & Delivery desk. I dropped to my hands and knees, screaming and crying in pain while my husband repeatedly begged staff to help me. I was not immediately examined, given a wheelchair, or taken for care. An off-duty nurse who heard my screams from outside the hospital came in, recognized the emergency, got a wheelchair herself, and rushed me toward triage. Because I had not yet been admitted, my husband could not come with me. When the elevator opened, I was in such advanced labor that I physically could not sit because my baby had descended into the birth canal. I crawled out of the elevator on my hands and knees. In triage, I removed my own soaked clothes and shoes, climbed onto the bed myself while shaking uncontrollably, and repeatedly screamed that my baby was coming. Despite staff being around me, I still was not immediately examined. One nurse asked my name, told me I was "doing okay," and walked away. It was only when another nurse realized my baby's head was already crowning that a physician was called to catch her. My daughter was born approximately eight minutes after my water broke. Thankfully, my daughter and I were physically okay, but that does not make this acceptable. I genuinely believed I was going to deliver my baby without medical assistance inside a hospital. The incident became known within my OB's practice. At my postpartum appointment, staff were already aware of what happened and referred to my delivery as a "horror story." I am sharing this because no woman in active labor should have to beg for medical attention while her baby is literally being born.

It's a year since my annual breast mammogram and I'm thrilled to say that all is good. I spent less…read morethan two hours here- had both a mammogram and sonogram and came out with the results and another appointment for next year. This has been a wonderful experience; the offices are cheerful, modern, immaculate and soothing. The staff is sweet, accommodating and professional. I am made to feel comfortable throughout the entire process. Gratis coffee is offered. Very little waiting time was the best part. The parking is adequate for the building and valet is offered as well.

CONS: Lauren Austin, the nurse navigator, does not answer emails or even follow through…read more My husband called more than 2 MONTHS ago because he was concerned about PPD, and he never heard back. It's scary to think of the moms out there who need serious immediate help.... PROS: The Place is big and hosts LOTS of events like a baby fair where we met our incredible doulas and got lots of info and samples. They also offer infant CPR classes there, breastfeeding support, and a ton of pre + postpartum classes and resources (like new dad's bootcamp, mommy matter etc) They have a convenient parking lot right across or valet service

I went yesterday for a mammogram and couldn't had a more pleasant and comfortable experience. The…read morefacility is pretty and clean. and it was very quick to be called in. Melissa the technician was lovely and kind. Later in the day Dr. Schmidt called to give me my results. I recommend them highly.

I came here to have a CT scan. I usually go to Rayus, but my doctor suggested I go here. Making an…read moreappointment was fairly easy they were able to schedule me in within a week. The facility is located off Spanish River Boulevard And University just north of the FAU campus. There was plenty of parking right in front and the facility. My appointment was March 4 at 10 AM. The facility looks very nice when you walk inside. The waiting room is welcoming and very clean and it wasn't very crowded. I still had to wait about 15 minutes before they called my name. They never sent me any information for pre-registration and there was no place on their website to add any of my information. Checking in took a while because the poor woman behind the desk was multitasking and helping everyone else. Once they had my insurance and payment information, it was quick before I was seen. The technician was excellent and so friendly, My first impression was...this technology is old. It does the job, but it's old. Now, today is April 3 and I still do not have the results from that CT scan. I was able to get it from my doctors office so I know everything is fine. BUT you're dealing with people's health. I left two messages to get the results of the scans with NO Response. Finally I was able to reach someone who said I could come and pick up the paperwork. No one said that I needed to pick up the radiologists results during my appointment. So let me say this AGAIN ... you're dealing with people's health. They need to know the results as soon as they are available.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.

10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

I've been getting my annual mammograms at Care Diagnostics for the past 12 years, and up until this…read moreyear, I never thought about going anywhere else. From scheduling the appointment and checking in to having the actual test, the entire process used to be stress-free, but this years experience was much different. The staff is great, but the real accolades go to the mammography technologist. She is warm, compassionate, and genuinely makes an uncomfortable and anxiety-inducing test feel a little easier. I was disappointed to be told this year that they no longer provide the results at the end of the appointment because of covid. That explanation didn't make sense to me, since I've had my annual mammograms here throughout covid and received my results at the end, every year until now. I'm grateful to have a place I trust for such an important test, but I am thinking about going somewhere else next year. Waiting a handful of days for results does not work for me, not when most other places offer same day results. I have a year to decide if I will return next year. Located in the TJ Maxx plaza on the NE corner of Glades and Lyons.

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

Great service. Every member from the front office to the Doctor was very professional. Super clean…read morefacilities. Highly recommendable.

I'm so happy my oncologist referred me to Linda Hughes to have my port put in. She explains the…read moreprocedure and make you feel at peace. Great staff, friendly and caring

When I needed occupational therapy (OT) after surgery for my left hand, I knew how well Tammy and…read moreHaley treated me after I had the same surgery for my right hand and saw them for (OT). It was a no brainer to go back to them for needed (OT) for my left hand. They are patient and know how hard to push you to get better. They are personable and I would highly recommend them for hand therapy. Both hands were back to normal after I was done with my therapy.

Michelle, the nurse coordinator made everything run so smoothly. After check-in, we were promptly…read moretaken for registration then I was shown to a private waiting room until my ultrasound. As I was taken back to the ultrasound room, it looked like a massage room with calm, low lights, which made for a relaxing setting.. Brittany, Ana, Maureen and Dr. Lopez worked seamlessly with great synchronicity and flexibility. Keen to adapt and reassess as needed to ensure the best and most time saving experience for the patient. I recommend this facility 10/10.

I came as a walk in Margie did everything to help me get in right away for 3 X-rays. Donna in Xray…read morewas also amazing. Great and friendly staff. Wonderful experience!

This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

Baptist Health (another story all of its own) uses BRG. This is about the BRG billing department…read more I am a (retiring) lawyer, and am angry as hell and not going to take it. In other words, I will beat this issue to death, because there is a clear patten with respect to how they set up their billing. BRG outsources their billing to some company that hires workers In the Philippines. What I found was more important than the details. I have documented it all pretty well. What I found is a systemic problem - a system that deliberately obstructs communication and resolution of any billing issue. The workers on the "front line" are given a script and cannot resolve anything. The company has another department that allegedly deals with "escalation" - the front line workers call that "the back office". The front line are not allowed to call and actually talk to anyone in the back office, but must email. The back office never responds to emails and nothing is resolved. Of course, the front line workers are also not allowed to tell the patient/customer what company they work for. This has happened every time in the many calls I have made, and I asked each worker questions about the process and won't stop asking until they go off script and answer them. Oh yes, this last "supervisor" promised to email me after we hung up. He did not. Of course. The pattern is too significant for it NOT to be a deliberate way to prevent communication and resolution of issues. I would imagine that most people just give up and pay what is claimed owed, regardless of whether it is legitimate or not. I've literally spent hours and hours on this, and almost hope that they actually file a lawsuit. I will counter-sue showing this pattern (there are both common and statutory laws that apply). It will probably cost me more than the $200 they claim is still owed, but this has to be stopped. The CEO and registered agent of this company is a radiologist named Joseph H. Kleinman, M.D. He is not able to be reached either, of course. So I will await a lawsuit, since I am quite sure this will never be resolved, no matter how many times they call and how many times they supposedly "put collections on hold for 30-45 days." And the front line workers never provide a status update without me calling them. The status never changes. This has gone on for for nearly 6 months.

I paid cash for a scan, three different people lied about the cost of the service, then i got a…read moreadditional bill from a law firm in texas,