Wonderful caring team! very caring…read moreHad mri They gave me headphones during the loud sounds

Easy to schedule, easy to check in online, and they took me in right away - only 3 minutes past my…read moreappointment time. The technician I had was very thorough, took her time and was super personable. She went out of her way to make sure I was comfortable, and that I was aware of all that she was doing and we had a nice conversation during the entire ultrasound. I highly recommend. Amy was wonderful and Jalisha (sp?) at the front desk was a delight.

I took my son here because he had a wart on his foot. We went 2 times and the "treatment" literally…read moredid nothing. Fast forward and we get a bill for hundreds of dollars because they billed the appointments as though he received a surgical procedure which he did not. The Dr. was in the room with us for maybe 7 minutes and slathered a cream on my son's foot and put a bandage on it and that was it. They also said I only paid half of what I actually paid at the time of the appointment. I contacted insurance and they suggested I file an appeal with the drs office and the insurance company. When I called the drs office the billing department said they could not do anything since insurance paid the claim but when I told them about the appeal o was filing with insurance she then said she could submit it to be reviewed by the billing manager. If you go here, pay attention to the billing department or you may end up overpaying. Oddly enough I got a phone call shortly after I posted this preview and I figured I'd come back to share that a phone number from "china mainland" called me and it was someone calling from the billing department at advanced bone and joint... totally bizarre.

Dr Glisson and the rest of the "whole" staff are amazing,they greeted me nicely and got me right in!read more

I was scheduled to have a baby this morning and my husband was having some concerning symptoms and…read morewe were worried he might have pneumonia. We were able to get him the first spot in line (at 3am) and when he showed up at 8am, the entire place was dark and he had to look for someone who worked there. Only one person was in the building and it was a front desk attendant. They told him that they were indeed the only person there and there was no other providers or even nurses in the building. This is UNACCEPTABLE. He was transferred to another location because he was unable to be seen because no one decided it was a good idea to show up to work on time. I will be reporting this to corporate as this is not the first bad experience we have had at this location. We will NEVER go back and will always opt for a further drive to receive better care in the future.

They saw me 30 mins before they closed and I did not feel rushed. I was not there for anything…read morecomplicated, but still. They were very nice.

I had a Mri of Brain...within a day but the won't let me see the results…read more After all, I'm paying for it why can't I see or be told the results?

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or x-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located in St. Peters, MO with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or x-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our St. Peters office at 636-229-4247 to schedule an appointment, ask questions, or learn more about how we can help you today.

I've been going to SWHC for well over a quarter of a century and would never dream of going…read moreanywhere else. Cindy Marino and the staff at the St Charles MO location on Bluestone really make you feel like family. The following is a story I shared shortly after I picked up my newest pair of hearing aids, which have the new Bluetooth technology. I picked them up on February 6th of this year and even now I'm still emotional about it. ______________________________ I was triggered today. When I was very young, probably about 5 years old, I got my first hearing aids. Me, age 5ish, walking out of the office at Central Institute for the Deaf: Me: "What's that?!" Parents: "Someone typing on a typewriter." Walking outside... Me: "What's that?!" Parents: "Birds chirping." EVERY sound was new. Startling, overwhelming at times, but exciting. My whole world changed that day. Me, walking out of the office at Southwestern Hearing Center today (Feb 6, 2019) - MUCH older Having just picked up some amazingly advanced and powerful new hearing aids: Me: "What's that?!" It triggered me. Didn't matter what the sound was (turned out to be the sound of a door latching shut down the hall.). But as soon as I said "What's that?!" I became so emotional. The childhood memory just came rushing back. I'm BEYOND grateful to the Owners and Staff at Southwestern Hearing Center. Cindy Marino went out of her way to help me. The sounds I'm hearing today are startling, overwhelming at times, but exciting. My whole world changed today.

Cindy and the entire staff are professional, helpful, and take time to fit, adjust settings, and…read moreensure the aids work correctly so the client is pleased with the results. Regular follow-up appointments provide necessary maintenance. A happy customer...

I had my bunion surgery here, and everyone was so nice, professional, and took their time with me…read moreand any questions I had. I was a little nervous before surgery so it was really comforting having so many people there who were very competent and friendly helping me. Definitely would recommend.

I give them a one star because of billing. The surgical staff, nurses and doctors could not be…read morebetter. However, they over collected and now will not issue me a refund that my insurance company says I am owed. I have been trying to get my money back for 5 months, and spoken with Debbie multiple times. She says she will help and will call me back, but never does and then acts surprised when I call again. Today I was told by someone else that I shouldn't be so upset about this. Really? It is $700, that they are holding and earning interest on for the last 5 months. Yes I am upset about this. If you use this place DO NOT pay upfront, make them bill you, then they can't steal your money this way.

I came into urgent care and apparently you now have to have an appointment to be seen at an urgent…read morecare. I told the front desk staff that I could not sit or stand for very long as I was just in emergency for ruptured blood vessel, and I am still losing blood, I am on pelvic rest. I go to register and I'm told I have to wear I mask. I advise I do not have my inhaler. I have asthma and trouble breathing I'm okay without a mask. A nurse behind me - who wouldn't even come to the front so I could see her- said that's fine but we treat very sick people here. I advised this is fine, sick people don't bother me. Then when registering I was told I owe a copay - with my plan I've exceeded my deductible I haven't paid a co pay at any doctors office since February nor have I been asked to. It was if they were trying to deter me from being seen at all. I asked for the manager and expressed my concerns. Then they finished registering me with no problem. I've been sitting for 30 minutes and will have to leave soon due to pelvic issue.

the cost is outrageous. billing us hundreds of dollars for an ear infection. 5 minutes in and out,…read moreafter over an hour waiting. Who's heard of a bed fee at an urgent care? this is insane. You avoid the ER and go to urgent care precisely to avoid this stuff.

The worst experience ever at an urgent care. Walked in and 10-15 minutes later I was taken back to…read morean exam room. Nurse did my vitals and asked why I was there. I then sat in the exam room for 1 hour and 5 minutes. NEVER LAID EYES ON A SOUL. In the meantime my son who was in the waiting area called me and asked what I was doing because 2-3 people came in went to exam rooms and were done and out within 15 minute. I finally got up and left. Told them I was going to Mercy Go Health, as a walk in they could get me in, in 2 minutes. I just changed all my Doctors to SSM, 2 months ago and it's time to change again! What a shame!

Great service. I was in and out and each of the ladies that helped me out were lovely…read more The lady who helped me schedule my appointment over the phone was super helpful and kind as well as everyone else once I got there.

The urgent care I went to diagnosed me with some kind of bronchitis/walking pneumonia with no xray…read moreat the end of my 2nd week being sick. My chest hurt and I was struggling to breathe, so they gave me a zpack. Finished the zpack and was still having a lot of chest pain, so they prescribed deoxycycline. 2 weeks later, I notice I still have a swollen lymph node and I call up Dr Clark's office and make an appointment (second time I've seen her, first time was for a prescription refill and to meet her. My first impression was that she was friendly and knowledgeable). So Wednesday afternoon I left early and went to the office and was seen. At the time the only way I felt unwell was my chest still not feeling quite alright (I'm an athlete, mind you) and the lymph nodes in my neck were sore. My mucus had gone from yellow to clear after about 3 weeks of being sick and I told her all this. She says it sounds like allergies, that must be it because they're going around. Allergies? I'm mostly just allergic to my cat and it's just a mild stuffiness. She smiled at me like I was naive, and said that because the mucus was clear it had to be that. No argument there, but it's not the underlying cause. I insisted on a chest xray and later that afternoon from the ever efficient BJC hospital got my results saying my lungs were "a little full." That was the only test considered and she didn't even think it necessary. She put me on a THIRD antibiotic, amoxicillin claviculanate. Thursday I felt terrible, people were telling me "go home, you didn't sound like this yesterday, etc." Called the nurse about 2 pm and when they called back around 4:30ish with the Dr's directions, the directions were to keep taking the medication and "call tomorrow and let us know how you're doing so if something needs to be done before the weekend, we can do something.... It's not pneumonia." Friday morning, I could hardly get out of bed from the way my head was spinning and the pain. I called them about 8, called back about 10. "She says that if it's that bad, then go to the emergency room." "What does she think they're going to do? I didn't feel like crap before these meds and know I do." $125 copay would light a fire under anyone's ass as well especially after just seeing their physician. Called back again, "she's sending a new prescription out to the pharmacy." Jesus, was that so hard? Week later, my ears are still killing me my throat is raw from coughing (productive cough though) and my lymph nodes are throbbing. Call again, let them know. Prednisone. Took 2 days as prescribed and began having arrhythmias. Bad ones, I had them from anxiety that weren't this bad. That, along with the loss of sleep and irritability, led me to call *yet again.* I know what you're thinking, but my god, it's Friday I don't want to have to wait and pay more money if it gets bad and Monday is is a holiday. Called at 10:11 am and the nurse picked up immediately. Let her know about my symptoms, she said they'll call back after she's spoken with the dr. Apparently they closed at noon. Never called. NEVER CALLED. Thankfully the exchange was very helpful and forgiving. After this whole thing of being treated like a drug or attention seeker, I'm just kind of done. I'm just sick of being sick; it's been 6 weeks as I'm writing this and I'm still not well. I work in a hospital and the Dr's know me pretty well because of my station. They've been giving advice and none of it matches what the Dr wants it to be. Been referred to an ear, nose and throat Dr who I'll call on Tuesday, by my optometrist, of all people. Maybe he'll take care of it, since it's allergies, after all. Overall, as much as I like BJC, I don't think I can continue to see her because in America, healthcare is a business and only a business. I'm paying you a great sum of money for a return, yet only getting about half of what I expected. I have health insurance, one of the best, so I can use it if I need it! Apparently she just wants me to use it to come see her in her office. I've never had complications like this before, I rarely even have a bad side effect, so this circumstance was unusual for me. I thought for sure with her having been a Dr since 1989 that she was a good bet for a physician as opposed to a new Dr such as my last one. To be treated like I'm panicking over nothing and being ignored is not helpful. All I can say was, I sure hope you were busy Friday because it cost you a customer, or as it should be known, patient. I'm actually not mad, not anymore, just really disappointed. I had hoped for better.

I recently went in for my annual physical. I am a thyroid patient and needed to look at changing my…read moremedication and had been experiencing symptoms, but knew my appointment was coming up, so I held off until then. When I told her what was going on, she completely dismissed any of my concerns then said, and I quote, "We aren't here to talk about your issues, today's appointment is to discuss your health." Ummmm, what now? How is my health concerns, NOT my health? After mentioning that she would need to see me for a separate appointment, and post bloodwork appointment, it became quite obvious that she had very little interest in helping me feel better and fully healthy, unless she got at least 3 copays out of me. Yeah, not going back to her. Sorry hun, but just because my TSH is "in range" at a high 3, does not mean I feel well, nor is just a TSH a proper field of vision for a thyroid patient. I am highly disappointed with Dr. Clark and will refuse to see her anymore.