They charge me $800 To replace the torque converter i asked if they would ruin the alignment they…read moresaid no It did One day after i got my car back the transmission hose broke spilling all the fluid. The owner refuse to take responsibility and reimburse my tow fee Not very professional and experienced mechanics.

They replaced my transmission that I bought myself and kept the old one and they messed up my…read moretransmission line replacing my transmission I went back yesterday 24 March and the guy gave me a hard time and charge me $40 for damage that they did now my under panels to protect my engine from getting wet underneath was never connected correctly the picture shows the end result and I work in Queens and I had to stop on 495 to pick up my under panel because his worker didn't put the snaps back and there's no snaps whatsoever there so I'm gonna call the guy today and see what type of compensation he's gonna give me for this if not I'm posting the horrible service all over Instagram and Facebook and Snapchat

I went here based on other reviews and couldn't be happier. They saw me right away, told me it was…read morea simple gasket replacement and I was done and on my way in around 90 minutes. Price was completely fair. If you need a non-engine car repair, call them. Totally honest and fair. You won't be disappointed.

First, being in a new area, not knowing who to trust who is going to scam you or give you hard…read moretime. I took a leap of faith calling Inwood Arch Automotive. Faith of a mustard seed. My car needed an immediate fix due to a faulty battery. They could tell I was nervous and in a state of panic but they took great care of me. I felt like I knew them for a while. I wasn't given some bull shit sales pitch I was given an authentic experience. They listened to me and addressed my issue without conflict and were so helpful. The value I paid was amazing. For the communication, help, diagnostic, they took care of me! They eased my stress solved my issue and just were transparent. Thank you inwood Arc Automotive. I will be back for all servicing needs.

I had a terrible experience here and would not recommend this shop to anyone. They advertise…read morethemselves as a "complete foreign & domestic repair shop," but when I asked about an engine replacement, the mechanic said they don't do that at this location. Fine--that's their choice. I already have a better shop and is replacing my engine they maybe thought I was broke or who knows but anyway way the real issue is that after leaving my car, several of my personal belongings disappeared. Guest what they did, they left my car in the street for a few days without any consent or like if my money isn't worth anything. I lost two toolboxes worth over $500, Ray-Ban sunglasses ($200), my EZ Pass, charging cables/adapters, perfume, clothes from my backpack, also a head unit that was in green box and more. On top of that, I paid their diagnostic fee (which I don't mind since that's part of their job), but when it comes to my missing belongings, I'm the one who takes the loss. It's been 3 days and I still haven't gotten a single answer or resolution from the shop. Items don't just vanish into thin air. The worst part is the complete lack of responsibility or concern from their side. The reviews may make this place look like a trustworthy shop and that's the reason I came here for, but my experience was the opposite. Be very careful leaving your car or belongings here, because once something goes missing, you're on your own.

First off - customer service was TOP NOTCH. I came in, described my problem (noticed a transmission…read moreleak) and Marty was super friendly and took a look. He had is guys inspect the vehicle, and called me later in the day to give me a summary of the work that needed to be done, as well as the cost. He pointed out that there was, in addition to the transmission leak, a small oil leak that probably should be addressed. He wasn't pushy about getting the small oil leak done, which I appreciated because to me that's the sign of an honest mechanic - one who will tell you what's urgent and what isn't. I'm someone who used to work on his own car a lot, so I know when a mechanic is BS-ing me. But now I live in the city and don't have a garage - and I can tell you, their diagnosis was fair and completely accurate. He gave me a summary of the work order and cost for each issue and the work was done. I came in to pick up my car a few days later, and it was good as new. He took me over to the car, showed the locations of repair and summarized everything done. They even cleaned my engine bay for me! When it came time to pay, it was EXACTLY what they said it would be, no surprises. It was very reasonable in cost, and I would not hesitate at all to bring my car back there for any necessary repairs. Thanks Marty!

My 2013 Audi S5 needed a transmission. I was referred by a friend who has done business with them…read morein the past, gave them a positive review for customer relationships, quality parts and service and above all, PRICE! so I decided to let them work on my car. The total for the job was 5k. The owner Marty and the customer relationship manager Fred, was able to locate a transmission in Pennsylvania. They hired a professional programming specialist named lewis who was successful at programming the transmission. Thanks to NY1 Transmissions, I'm back on the road.

I heard good things about New York transmission group so when the transmission in my van started…read morebanging and slipping I had it towed to them and they had me up and running like new in just a couple of days. I would definitely recommend them.

The shop was very thorough and kept me up to date with everything. My 4Runner drives even better…read morenow after replacing the neutral safety switch, and giving it a transmission service. I would use this shop again.

This shop used to be my mechanic before I began leasing, which was long ago while they were at the…read moreother location. I wanted to leave a review because they are the most friendly, honest, reliable and qualified mechanics I've ever worked with, and they kept my jeep wrangler in perfect condition for 10 yrs. They addressed every problem I had efficiently and effectively and I always knew things were fixed right. They worked with my extended warrantee to get things covered and took care of everything. I highly recommend them!

Frank of Astoria Auto Repair is truly the best - he went to small claims court with me a decade ago…read moreand helped me win against a used car dealership. I bought a new car in 2015 so we didn't see each other for a long time. This year, my car has been having troubles- I've taken it to the service center twice and each time they tell me nothing is wrong with it. I replaced the battery myself. Finally, this week, it's straight up would not start, so I called Frank. He told me to bring it in same day, diagnosed the problem same day, and even called the place I had gotten the battery to notify them, complain on my behalf, and ensure I'd be able to get a full refund for the purchase! Frank really cares, is an old school expert, and I hope you will give him your business, should you have need!