Car trouble is always a drag; and in an annoyingly stereotypical form I am a girl who hardly knows her way around a car so being stranded on the side of the road is all kinds of nightmarish. Two young men helped me out today (Josh was one of them but I didn't catch the other one's name) but they were both helpful; quick, incredibly sweet and tried more than one thing to get my car back on the road. The price was beyond fair. read more

Robert assisted me with a flat tire. What an absolute ray of sunshine he was. Professional, fast, and very funny too! Thanks Robert!

This is the second time RBS has picked up our rig off the side of the road in the middle of nowhere on the way home from the desert. I'm always relieved when AAA says RBS is on the way, very professional and Charles was great! read more

Rbs Towing - AGAIN??!! - Towing Near Me - Ramona, California

Needed a tow off of Palomar mountain and didn't have an address. David at RBS showed up no problem, pulled my low clearance vehicle on the flatbed with no issues. Drove me back to San Diego and even crawled under the bumper to look for an emergency trunk release. Coordinated with locksmith as well and the process was about as good as you could ask for given the unfortunate circumstances. . read more

Arrived in Julian, CA on Friday and van wouldn't start the next day. Contacted my insurance company who contacted local tow company, RBS. Immediate call back from driver, Daniel who,advised he would be there in 25 minutes. It was less than that. Although he was unable to start the vehicle, he towed it into Ramona for us and then offered to help us with local transportation in the area for food. He was kind, efficient and did whatever he could for us, stuck for the weekend. Hopefully we can get the van fixed Monday for return home!! read more

RBS is awesome! I am a caregiver and saw my 96 year old client driving his golf cart down Main Street. I was able to get him to pull over and called RBS. They were very busy and said they would send someone as soon as they were finished. Unfortunately it was very hot and my client couldn't stay in the heat. So I called back to see if they could find someone to come sooner. Alan showed up in minutes, on his day off, to help us. He assisted my client up into my car and told him he was honored to help another vet. My client is a WWII veteran and was wearing his cap. When we all got to my client's home in the Estates, he carefully put the golf cart in the garage and plugged it in. He was very respectful and kind to my client and his wife. Thank you RBS! read more

Great service! I had my car towed by Mike and he arrived extremely fast so I wasn't waiting around at all. He also offered me the option to ride with him so I didn't have to have someone else go out of their way to pick me up. It was super convenient and Mike was such a nice guy! Definitely would recommend to anyone! read more

The best service have used them several times driver always goes above and beyond had car towed ,battery , gas , on several occasions would never use anyone else read more

Austen gave professional, friendly service. Thanks The truck was new and the AC was refreshing on a hot day. read more

My hubby JIM ROY had an electrical prob on the grade tonight between Escondido and Ramona - called AAA and they called Rbs. Less than 30 minutes they are on the scene; getting him towed. I worried; the grade has had massive rockslides the past week and it is dark and I am just NOT COMFORTABLE with him there. The dispatcher was so helpful, she knew exactly who I was when I called; located the driver and gave me great comfort. It is so good to have professional service LOCALLY when you really need it. Thanks Rbs Towing!! read more

Yikes! Just terrible! We broke down outside of Julian. We called the local towing company and gave extremely clear directions regarding where we were. We were told the tow truck would be there within 30 minutes. He rolled past about 10 minutes later. We waved, we smiled, we were happy it had only been 10 minutes, but he drove right past us! No other cars in sight, and he waved back so we know he saw us. 30 minutes later we saw him at the stop sign about 100 feet from the car, just sitting there looking at us. It was kind of creepy. Again we waved, we smiled, we even shouted. But he turned and drove away!!!!! What the heck? Along came a few good samaritans - lucky, because not a lot is in that area. They went for jumper cables and began trying to help. Fortunately, one was an amateur mechanic. About another half hour later, we saw the tow truck idling by the stop sign, looking right at us, AGAIN. Then he turned and drove away. AGAIN!!! More time went by, and the extremely helpful good samaritans had determined that the battery was completely dead and would not hold a charge at all. It was at that point, three hours after calling the tow company, that the tow truck actually drove up to us and stopped. It was surreal! The driver had no answer for why he had driven both past us and by us so many times. We did finally get our tow, but it was a ridiculous, time-consuming experience. read more

My husband's brand new 2015 Mustang GT with 3500 miles would not start & had roadside service send out a towing company, RBS to jump it. Drove it to the dealership & they couldn't find anything wrong with the battery or electrical. They kept it 3 days. Drive it home & the next morning it wouldn't start. Paul from RBS Towing came out & checked the battery that was almost out of water. Cheap battery from Ford.!! Paul filled the battery, checked the connections & suggested the battery was failing & to replace it which we are in the process of doing now. Paul went beyond good customer service. He gave us good info & a lot more than the Ford service department. read more

When you get stuck, it could be anything and getting out of it can be a gamble. Last weekend I alone was on the final stretch of a road trip to my destination, late into the early morning. I got lost somewhere along the HWY78 looking for Hawk's Canyon in the Anza-Borrego Desert State Park. Just as I finished my final pass and turned around back to where I came from abut 4 a.m., I got stuck off road in sand with nothing to put under my tires, and nothing but 2 different rv trailer circles on each direction I could head back to on the road. I got AAA on my T-Mobile phone just barely with my signal fading in and out and got connected to a tow driver. Daniel, the driver advised me it would take some time to find and get to my location. Considering the location and situation, He still came through and got me in good timing out of what could have been one hell of a bad night/weekend. Thank You for your professionalism. Keep up the good work. read more

I got a flat late last night and was feeling pretty unlucky. RBS can to the rescue. They towed my truck home and picked me up in the morning to take me to the tire store. Thank you so much OB! Good luck and God bless read more

I had a different experience.I got stuck in sand in Blair Valley in Anza Borrego.Dave the driver showed up about 2 hrs later and cheerfully let my dogs ride in his truck back up to where my car was stuck.The car was out in 15 minutes and the fee was very reasonable.So for a tow experience (I really don't seek them out)4 stars. read more

Well I never have left less than a five star so take this 3 star for what's it's worth. First of all this review isn't discrediting their ability to do towing. I called AAA to tow a sprinter van I had recently acquired. When the driver Chris first arrived I proceeded to get the 20 questions act. Almost like he was looking for a reason not to tow it (through Aaa at least) . I could understand that it was Christmas Eve and the last think most people want to be doing is working. Regardless of that I was in the wrong for Transporting a car with my AAA membership. I learned something more that day. All the other times I had done that, the driver wasn't looking for a reason not to tow it. They did it and I have them a tip and all was well with the world. Chris' attitude during this process was terrible!! Even if I was incorrect in what I was doing, using some better customer service skills would have made it easier to except the message. So I lost a tow with on my membership which he was paid for, and he had no problem trying to tow for cash though. Anyway I just hope that next time if this situation comes up, you can use those newly acquired customer service skills and cheer up an already upset person( when your breaks it's not the best of things to experience) and prevent another poor review. read more

I recently got in a car accident and my car had extensive body damage to the front end. Everyone involved, from the tow truck company (RDS) to the tow truck driver Doug, to Ramona Auto Body (Julie, Tim and Eric) to Enterprise Car Rental (Chris) were really fantastic! And my car looks like new. Excellent work and a great big THANK YOU to all of them for their professionalism, expertise and workmanship! read more

Hello all you fellow desperadoes out there who have or will be stranded on the road especially in the mountains , hello !!! I was on route to a lovely yoga meditation retreat had new tires on my Mercedes feeling all safe when all alone my car kept suddenly shutting off no warning or sputtering just instant off since I was prepaid food lodging event etc and it was holiday weekend , I stayed well numerous times my car turned off and "Dave" from RBS towing saved me numerous times as the car would restart , once his nephew towed me to the retreat an I kept put , until it was over then over there was Dave saving me again taking me down the mountain , I googled German dealers and left messages as we ere going down the mountain mostly Escondido but didn't notice the last listing was Encinitas and left a message so as we are traveling the dealership there contacted me and were so wonderful I asked Dave to reroute me with out any complaints and so we turned out to be going from Julian to near Carlsbad , Tmi , long story short Dave treated me like family the whole time without complaint about all the extra miles and diversions which was a godsend as you can imagine the stress of Bering alone and the timing of the events , turned out the repair was only a crank sensor and the tow was more expensive then the repair b but Dave was my guardian angel who made me feel safe and secure and got me down to services thanks Dave sorry it took me so long to post and I'll always keep you on speed dial thanks for that jacquie read more

Rbs Towing - Towing Near Me - Ramona, California

David and Paul from RBS Towing came and rescued us late Thursday night Oct 28th from Oak Grove and towed our motorhome AND trailer all the way to Ocotillo wells (pole line) and dropped us in a good camping spot. They were friendly and efficient and my husband,son and I had a great experience with them! Most importantly my son got to spend Halloween weekend riding his dirt bike :-) they saved our weekend! It ended up our alternator was unplugged such is why our motorhome kept stalling, so we made it back home fine. Thank you Dave and Paul! read more

THEY RUINED MY MINI COOPER. I had just bought a Mini Cooper. Because it was a new car for me I had Mini do a full inspection on it. On the way back to San Diego from Tucson I was running low on gas out in the country near Julian so I called AAA so to get some before I ran out so I wouldn't be without gas in the middle of nowhere where my phone wouldn't work. AAA sent out a guy from RBS Towing to give me some emergency gas. For some reason the car wouldn't start and it made a weird smell when I tried. I had to call AAA back and get towed back to SD. They sent out the same guy to tow me. He tried to get me to go to his shop to have work done, which I refused. Then on the long tow ride back to SD he kept telling me that I ruined my fuel pump by running it out of gas, but I hadn't run it out. I was just low enough that I didn't want to chance running out. Then he got on the radio with another tow driver and was laughing about how it was the best tow job he'd had all week and how he loved it when AAA gave him tows that long. The whole situation made me feel like they mess up cars on purpose because they are the only tow company/shop in they area with a AAA contract. Job security for on a slow week it seemed. When I got my car into a shop they checked it out and said that there was something in the gas tank that resembled mud and was so watered down that they gas would not even ignite when flame was put to it. I had to replace the fuel pump and filter and have the fuel system steam cleaned. The whole thing has cost me at least $1000, most of my AAA platinum/preferred customer tow miles, a lot of my time, and a long running headache. AAA maintains that I have to be reimbursed by RBS for the damage but RBS will do nothing but lie to me and AAA. Now I have to sue them, an unpleasant, time consuming process that may not even be fruitful. THESE PEOPLE ARE CROOKS! THEY SHOULD BE ARRESTED!!! read more

So this last weekend there were four of us that went on our semi-annual camping trip just outside of Julian. We arrived Friday and then Saturday morning we all piled in the truck to head out for our hike. Turned the key...nothing. Lights, gauges and most everything else worked fine. Turned the key again...nothing. No clicking, no noise, just that dreadful silence. So, we got out the AAA card and arranged for someone to come out. We received a personal call from Dave at RBS Towing. He was having tires put on his work truck and said it would be awhile before he could get to us, but he said he'd jump in his personal vehicle and drive out to see what he could do (what? personal service? Yikes! Who DOES that anymore?). Dave arrived, tried everything, but couldn't figure out the problem, so he said he'd call AAA on his way back to the shop, explain the situation and arrange for another driver with a flatbed to come and get us. Sure I thought. That'll be another few hours before we see anyone and the temperature was already in the 90's. About 15 minutes later, we received another personal call from Jerry telling us he was on his way with his flatbed truck! WHAT? Sure enough, less than an hour later, here comes Jerry through the very winding campground. Spins the flatbed around and backs right up into our campsite! There were trees everywhere, so he made sure his truck was positioned to where he could load my 1/2 ton truck on board without scraping the sides with the trees! Wow! He then drove us to El Cajon where we got the truck fixed and were back at the campsite within 4 hours - just in time for that nice glass of vino!! Thank you David and Jerry for making a stressful situation the complete opposite!! We finished our camping trip without incident and had a great rest of the weekend!! read more

Had a blow out on our RV on the way home from the desert. We pay for roadside assistance through our insurance. After an hour, and three phone calls, they still had not located a tow company who could assist us. We decided to take matters into our own hands. We googled nearby tow companies and found RBS. Mike said he'd be there in 20 minutes. He was. He removed the blown out tire, installed our spare and we were on the road again in no time. Mike was awesome!! Will definitely share the business cards with our desert friends! read more

Thank you Steve for your excellent service when we broke down in the desert. Managed to get us all into town, towed to a fantastic garage and taken care of promptly. Much appreciated! read more

"RBS Towing saved the day! Expert driver Joey saved my truck after a bad experience with black ice. No damage to the truck , Joey took the time to guide my truck on to his flat bed with precision and save my tierods and steering system. He towed me home safely. Joey was patient and waited for all incident matters to be completed .Thanks again . I would highly reccomend this company due to my experience working with Joey! read more

RBS Towing - We experienced a rear tire blowout in our camper van. AAA sent RBS out to help us change out the flat. Bert with RBS was friendly and professional. We had to use three jacks to lift the camper, but Bert persisted with a cheerful demeanor until the job was done. We recommend RBS and Bert. read more

RBS towing responded to a request from my US Rider road hazard insurance. While they were not able to do the actual tow due to the type of horse trailer I had on the truck the driver - Duane - was very helpful and courteous. It was a very hot day and I had been in the heat for 2 1/2 hrs at this point. I needed to stay with my vehicle to wait for the second tow truck and Duane was concerned and came back to give me a liter bottle of ice cold water to drink while I waited. Thank you Duane and RBS towing. read more

We needed a tow from our house and we were in a hurry. They said about 45 minutes and it took over 2 hours for them to get to our house. Would not recommend!! read more

I am not sure how this place is getting such great reviews. I have now had three horrible experiences with them in a week. If you have AAA, they will not only not show up in a reasonable time, but they well try to tell you that AAA doesn't cover your vehicle and try to charge you outrageous amounts. The first time I needed them, they took over three hours to get there, even though they were just down the street and the driver said they weren't out on other calls. So, they left us in a cold and dark field for three hours because they didn't feel like coming yet. Even AAA called me back numerous times to apologize saying it would be "just another half hour." Then next time that same week, they towed my friend and tried to tell her that she wasn't covered and that it would cost over $400.00 to tow her vehicle, that was until I got there and I called AAA again, and then challenged RBS, and then magically it was all covered. The next day her vehicle broke down again, and they told AAA that they knew who she was, and proceeded to punish her by making her wait on the side of the road for 6 hours for her tow. Funny thing, I saw them at the rodeo, so I know they weren't out on calls. When they were hooking her up, a random guy walked by and told them not to let them claim they couldn't take the truck back that night because it was "too late," because then they would charge us outrageous storage fees, and sure enough, they tried, but after another call to AAA, the truck was towed as it should have been. Totally unscrupulous guys who have no business working for AAA. Sadly, they got a lot of business from us over the week, but I will be better prepared when I go to Ramona for a rodeo weekend next time, and AAA is getting a long and detailed letter about a few of the calls that RBS responded to. Watch out for them, they will rip you off, and request that AAA call someone else. They will, if you push it. Anyone else will get there much sooner than RBS will, and hopefully will be more honest. read more