They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

As a first time financier at 21, Kelly was awesome and helped me get my first car and nothing less…read morethan a 2026 sonata sel sport, well worth it and will be back again!

First time coming here since I moved. I will say I was not impressed with the service check in. It…read morewas my first time coming in for a reason. I made an appointment, and yes like most dealerships that didn't maybe! I was excited when the service guy I finally talked to said they have a shuttle. Ok, I'm game hey take me home I don't need to sit and watch for 2 hours. 1.5 hours later shuttle driver is in his way, he was stuck at the bank...not for a customer he just needed to go to the bank. Another customer waiting for shuttle as well....they forgot me but I was watching. So finally in the shuttle. You're not getting 5 stars but man this shuttle driver was kinda rude, but end of ride he's a local Gabe me so much history and turned out to be a great drop off! Service department not so much! So 5 stars.....cute little native Summerfield driver 5 stars Jeep Dealership service ZERO stars. Having a bad ass extended warranty 5 stars Being asked to accept text messages...when I thought it was about service....Zero stars Miki it was all a sales pitch. Give ya 5 for effort = ZERO because you made it seem like about my Jeep being serviced. But we both know it was a sales pitch. Hey go for it....need a softer sales approach. ZERO stars. So in case your wondering why 3 stars. It wasn't all bad wasn't very good either.

This review is based solely on our personal experience with Ken & Linda Phillips "Phillip's CJDR"…read morein Ocala FL. I will preface by stating that I have spent my entire nearly 50 year career in the Auto Industry. With this in mind I originally reached out directly to John Cherry (GM) via email as I wanted to be introduced to the proper team member without too much hassle. Although not hearing back directly from John Cherry I was contacted by a Very Nice Gentleman Dale Coleman. Dale and I had a short but nice chat regarding what I was looking for. Dale connected me with Jessica Stevenson, Also very nice. Jessica described the vehicle after looking it over. Over the next week or so with a bit of negotiation we did agree to purchase vehicle and Jessica agreed to deliver it to our home in the Village's as we weren't expecting to be in Florida until March. Prior to flying in to Florida Jessica phoned to mention she now had the Tag for the vehicle, I told her that I was actually coming earlier than March and to overnight it to us in Florida on Feb 3rd. It wasn't until obtaining screws for tag that I got in and drove vehicle for the first time on the 5th of Feb. Upon pulling it out of garage and rolling for about 2 houses up our street I noticed that Transmission was whining. I immediately reached out to speak with Jessica and the first thing Jessica said was maybe it is cold, Maybe it's because it had sat 2 months before arriving... I said to Jessica that based on my years in auto industry I thought there was a serious issue. Jessica said there was nothing wrong with it but if I was concerned I could take it to Phillips Toyota to inspect as there was still a month left on warranty. I decided that was a great idea and immediately took it and checked it in with Melanie (Service Attendant). After having both the Shop Foreman and Tech drive it Melanie stated Transmission needed to be replaced at a cost of $7900. I then spoke again with Jessica who told me to call Jim Garvin and he'll work with Melanie at Phillips Toyota. After a week or so of frustration feeling as though I was being put off I made it clear to Melanie that I needed something to happen. The Vehicle has now been at Phillips Toyota since my arrival in Florida and have been told there is no transmission available, That it is on back order with No ETA. I bought the vehicle months ahead of our arrival and after being here a month still no vehicle. I decided to reach out again to John Cherry to voice my concern and dissatisfaction. John had Dale Coleman touch base with me and again Dale was very nice but said Brian Baker would call me on Monday and discuss buying the vehicle back as I had mentioned being something I felt entitled to ask for. Clearly this serious issue was missed when inspected before vehicle was advertised. Unfortunately Brian Baker should not be allowed to handle After sales concerns such as this. Brian mentioned that after he spoke with John Cherry, John told him to step up as if he were trying hard to make a deal and give me a good offer to buy back the unit. Keep in mind I just bought this vehicle in good faith that as advertised it was inspected and certified. I handed over $19300 in good faith that vehicle was inspected and then Brian tells me Phillip's will give me $13000 in return. Brian stressed with me several times that he thought this was a fair solution. Consider hearing that after arriving in Florida expecting to have a good vehicle. Only driving I did upon arrival with vehicle was back to Phillip's, That is where vehicle continues to sit with No ETA on Repair to make it a worthy vehicle. Needless to say our first Florida experience is with Phillips and Brian Baker. Unfortunately my only solution is to wait with no ETA from Toyota for a transmission that was bad from the start and missed by Phillips Chrysler in Ocala. Who knows when I'll have the vehicle we negotiated for. I think it's safe to say Phillips will NOT be recommended or our go to moving forward.

Thank you to dany for being very helpful and for explaining the check in process and for thank you…read moreto Dominic the glass salesman

isiah was who assisted me today and he was so polite and very professional. WOuld recommend him to…read moreanyone

I hate car buying, I spent 4 days on Rt 200 at the big dealerships looking to buy a car , so…read morefrustrating them playing games, adding $$$ after hours of negotiations , ( also we will add $1000 if you pay cash because you aren't using our loan service ) and you must buy this extra warranty etc on the Sunday I accidentally pulled into the wrong small car lot looking for a car I had seen advertised ( it was a mile up the road ) I saw Baseline had a nice car and started talking to the salesman, what a nice guy, no pressure answered all of my questions, showed me the car fax report, no extra for paying cash I researched the car and it was a good price 2019 with only 36,000 on the clock, gave me double for my trade than the big dealers offered. VERY HAPPY PURCHASE, I'll be back

This business sold my 68 year old mother an older Toyota and charged her $10,500 for a car she…read morecould have bought for $7000. (Kelly blue book) I moved in with my mother about 3 months after she purchased the car. We noticed that the car was leaking when it rained, the seat belt did not work on the back right side. I asked my mom to call the dealer but she is elderly and procrastinates, so she never followed through. Unfortunately, I did not get involved until a year later. I called the dealership and explained the situation. I masked mom to take some form of responsibility, that I felt he overcharged my mom and that he sold her a car that was not functional. He called me "unreasonable" and offered no help, claiming that we waited too long. His tone was condescending and he was anything but empathetic. So, here I am, letting you know that this place will take you for a ride if you let them. They clearly took advantage of an elderly woman, which is criminal, in my book, and they most certainly lack professional communication skills. I do not recommend.

Pete in sales is the best. Extremely professional. Follows through on all his promises.read more

Joshua my service technician understands customer service. He's an excellent communicator and…read morecompletes tasks! When he realized my son's car was going to take longer than anticipated he offered a loaner at no charge. When my son picked up his car it was like new! Thank you Ford of Ocala!

Owning a Honda is truly a wonderful experience. From Sales to Service. We have had our 2020…read moreRidgeline Truck now going on 6 years. It still Rides and handles without squeaks or noises and its because of the great service. I would like to point out that Our Service Adviser MARCY has always greeted us like family. Her recommendations have been spot on. Having purchased several Vehicles at this dealership we have extremely happy and always look forward to returning when Maintenance is required. Thats the KEY to happy Motoring and Miss Marcy is the KEY to make sure your vehicle stays running. Honda of Ocala is, I believe the only dealership in Ocala that actually feeds you free of charge while you wait. Always something being served from their Mini Kitchen. Homemade fresh baked cookies and lots of different coffees served via their special coffee('s) dispenser. Seriously if you need an oil change, tire rotation, wheel balancing or an alinement, check on-line for a super cheap discount coupon and then call or come-in ans see Miss Marcy. She will take good care of you.

I'm a first time owner of a Honda and purchased a used odyssey 2022. My mother and I went in…read moreknowing we wanted an odyssey with a price in mind. We were guided by Ryan Wachtler the Sales Advisor from beginning to end. He was very thorough and understanding of what we wanted. Not once did Ryan pressure us or make us feel like we didn't have options. He went above and beyond for our family. Matt helped us financially get the numbers we wanted & that was more than exceptional for him to do. We came in with a rate from our bank & he was able to match it. We left satisfied with a safe reliable family vehicle and would personally recommend Ryan W. to family and friends.

The place to go to if you are looking for a great cash deal or if you need to finance a reliable…read moreused car that you will own outright in less than a year.

From the owner: About Auto Paradise Ocala Inc. Hello, we are Bill and Debby…read moreBailey, owners of Auto Paradise Ocala, Inc. We opened January 2019. We are new to this business but between the love of vehicles and people we feel that this is the right business for us. We are the only employees, which means, you deal with an owner during the search and entire buying process. We are open and honest and here to build relationships and long lasting customers and friends. We do the best we can to get you into a vehicle that you like and can afford. We offer BHPH, Cash deals and Outside Financing. We strive to have good quality cars for a good price. We try to have a wide variety of vehicles. Not everyone can purchase a brand new vehicle or even a newer used one. Our price range can be from $1299 to $8000. Most of them are $2499 to $3999. All prices are plus Tax, Tag & Title (Unless otherwise advertised). With our BHPH we do not charge interest, No Credit Checks, etc. Our Dealer Fee is $199. We feel that the best way to do business is by being upfront and transparent. We all have different schedules and we know it's not easy trying to look for a vehicle, while working, etc., and doing it during the specific car dealership hours. It is just the two of us and we may not always be at the lot during our own business hours. We are always taking vehicles to different places for reconditioning and/or at the DMV...

I drove over 90 minutes from Palm Coast to have my 2020 G70 serviced at a dedicated Genesis…read moredealership rather than the Hyundai dealers I've been using. Wow! I am so glad I did. First of all, the facility is absolutely gorgeous and exudes luxury. The staff is knowledgeable and welcoming and treats you like a valued customer. The waiting area and restrooms are comfortable and upscale. The service? Impeccable. I needed a recall handled. The Hyundai dealer said they would need my car for the full day and no loaners were available. At Jenkins Genesis, the service was completed in an hour and after another 15 minutes my car was hand washed, dried and ready to go. The drive was well worth it and I will make this my dealer of choice from now on.

Their service department is excellent! Always top notch maintenance and welcoming. A 10 on a 10…read morescale.

Whoa! Superb guys at Dealership treated this Senior Citizen and her Dog like a Queen!!! Thanks…read moreFrank, Ramon & Matt! Easiest, least stressful transaction. I called the Dealership, got invited in, test drove the exact vehicle I wanted for WAY less $$$$$ than everyone else I contacted. Sweet Crew!!!!

LOVE! Elijah & Jesse were VERY helpful and made the process super easy. Takes a few hours for the…read moregeneral process, loan and all, Elijah even transferred my tag for me in the heat. :) I would recommend them

Whenever I need a car or truck, I go to MR. HOGSTEN!! He's the grand-son of the original BOSS HOGG…read morefrom "The Dukes of Hazard" TV show. Great selection? Check! Great prices? Check! Safe, reliable cars? Check! Mr. Hogsten is a trusted car dealer in these parts! Give ole' Hogsten a try and you WILL NOT BE DISAPPOINTED!

I recently purchased a 2004 Lexus SC430 from Hogsten Auto. Dealing with them is the way car buying…read moreshould be. They are very straight forward, honest and they price their vehicles very fairly. I would highly recommend purchasing a vehicle from Hogsten Auro.