Tom and his crew did a fantastic job replacing our mini split a/c system. He's very knowledgeable,…read moremade thoughtful recommendations, and communication was great throughout the process. The new installation and system look and work great. It's such a gem finding good, honest contractors.

I wish all service providers treated its customers like this business does! The level of…read moreprofessionalism, communication and attention to detail is exceptional. In the mountains it can be hard to find a skilled service provider who shows up on time, knows what he/she is doing and follows through. Tom Danielsen exceeded my expectations. Hands down, I will continue to give him my business.

This service is weak on technical skills. Workmanship hurried and sloppy. Customer service…read moreambivalent. Warranty flimsy,

Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

Lesane, the service technician at Fox Family Heating and AC, just finished our annual AC…read moreinspection. Lesane was thorough in evaluating our system. He was courteous and took the time to discuss all the checks he performed. Our system is 3 years old and he said all components were working to specs. Thanks Lesane for the excellent service you provided.

Matthew was amazing. He helped me find a leak in my ducts and saved us money by switching our…read morebilling from annual to monthly for the labor warranty. Very polite, prompt and thorough. Also We've had Fox Family Heating and Air for four years of service. The installed a new heat pump for us. Every interaction has been very professional and smooth. Great costumer service they go above and beyond.

I wanted to recognize Ryan from Murphys Heating & Air for the outstanding experience we've had so…read morefar. Although we haven't started the installation yet, Ryan came out to our cabin in Arnold and gave us one of the most professional and detailed estimates we've ever received. He took the time to explain every option for adding heating and air conditioning, walked us through the pros and cons of each system, and clearly explained why he recommended the solution he did. He patiently answered every question we had and never made us feel rushed. He also explained exactly how the estimate was put together. Since our cabin doesn't have existing ductwork, we knew it would be a significant investment. Ryan helped us understand how the labor, materials, and complexity of the installation all contribute to the cost, which gave us confidence in the proposal. What stood out most was how responsive, honest, and genuinely helpful he has been throughout the process. It is refreshing to work with someone who takes the time to educate his customers instead of simply trying to sell them something. We plan to move forward with Ryan and Murphys Heating & Air because of the confidence he has given us from day one. If you're looking for a contractor who is knowledgeable, professional, responsive, and easy to work with, I highly recommend giving Ryan a call. Great customer service like this is becoming harder to find, and he truly stands out.

Great customer service and timely repairs. Very knowledgeable. Will definitely use them in the…read morefuture.

Alpine Air installed a minisplit system in our new home, including an outside condenser and two…read morehead units. They did such a poor job that we ended up having to have it redone by a different company a year later. The condensate line PVC installed in the walls was muddy. It looked like it had been lying around in their yard. My husband replaced it with new PVC. Jason drilled random holes in our studs, then realized they were in the wrong place and redrilled. So now our studs that are supposed to support the house look like swiss cheese. He used the wrong size connection to the condenser line. He used electrical fittings to connect the split unit to the condensate line, not fittings that are meant for water. This is a huge leak risk inside a wall. He used a 3/4" roofing nail to attach the condenser to the concrete pad. We're in a very windy area and the whole thing could have easily blown over. There were greasy fingerprints all over the wall and several fins were crushed during the install. We had it cleaned by another local company and they tried their best to straighten out the fins but there was only so much they could do. The unit was also mounted too close to the side wall than installation instructions say, so that it was difficult to work on when we had a third company out to fix all the problems from Alpine's install. Everyone says go to Alpine. Maybe they had a different experience or maybe they're just not as picky about the details of the install. But Alpine is the one contractor in the area that I would never call again if my life depended on it.

We loved that this guy showed up on time, answered many questions and seemed great. We were going…read moreto go with this company just based on their interactions with us during our Appt! BUT...... 4 days later we called to ask about our quote. The lady who answered said "Oh, he never gets the quote to you for about two weeks!" HAH ?!?! TWO weeks ?! We asked if there was any way he could prepare it quicker, she said I will ask him. Two weeks go by and no quote. We call again on July 2 ( Thursday). The lady answers and says no quote ready yet. We say we need it by Friday and her response " Tomorrow is July 3- Friday, we are closed !" Suffice it to say it is now August and we have NEVER even gotten out quote. FORGET THESE Thanks for your response. In all fairness to us we should have been told that your quote was going to take over two weeks to receive. If someone knows that upfront then in most cases it's fine- you have managed your customers' expectations. We have moved on.

Can't speak highly enough of Mountain Air. We have used their services, for two houses, for several…read moreyears. They have kept our HVAC going when we thought all was lost - they have never tried to up-sell a new system. They know their business, they are honest and very pleasant to work with. Thank you to everyone at Mountain Air.

Our A/C died - we had a Lodi company come out and they quoted us $14k-$19k for a new unit. We…read moredecided to try a local company and asked them to give us an estimate for a new unit. Jade was the technician who came out to give us a quote however, he gave our system the once over (which the first company did not do) and found a bad switch which was quickly replaced and everything works perfectly! Thank you Mountain Air for being honest and reliable. Laurie in the office is great too - excellent communication and customer service. 5 stars

Bill is the guy. My AC wasn't blowing cold so I called Bill and made an appointment for the next…read moreday. He was on time, diagnosed the issue, had the part and was done in 15 minutes. Nice guy, straight shooter and it didn't break the bank.

AC went out yesterday and contacted Bill again to repair. He came out the next morning early on his…read moreday off and repaired the unit quick. Always great service and he has many years of experience. $250 to repair a bad capacitor and service panel fuse! Also checked the Freon level. Thanks Bill! Appreciate the quick response and repair!

This man gave me such a great experience. I had not…read morerealized how much I didn't know about my own hvac system. If you have problems with your H.V.AC. I HIGHLY recommend this company! Randy is the name of the man who helped me with my issues. Didn't break my bank. Hope you all have some good luck with this. He left me with a card to share!

I have dealt with local contractors on two property remodels for some time. I have never had an…read moreissue until now. I was quoted 1,200.00 for a mini split install which I agreed to. Upon completion I was texted by the owner for an increase of 300.00 It was more of a demand unprofessional text. I was thrown off by the aggressive text but in the spirit of being non combative agreed to pay the 1,500.00 Not even a half hour later I was given an invoice for almost 1,700.00. When I questioned it I was told I was a crybaby and that if I didn't pay it they would come strip everything off my property. I explained I would send him a check as we agreed and he has been texting me threatening messages all night. I'm not sure if he is drunk or high? I would consider looking elsewhere if I was you.

If I could give Johnny more than five stars, I would. Before he arrived, we had three different…read moretechnicians from other businesses look at our system, and none of them could figure out the problem. Johnny was a complete game-changer. He was incredibly helpful, deeply knowledgeable, and took the time to explain everything to us from beginning to end. Instead of just throwing a temporary fix at the issue, he dug deep and was the only one who actually found the root cause. If you want the job done right the first time, ask for Johnny!

Very Disappointed With the Service and How This Was Handled…read more I purchased a new A/C and furnace system from Honey's Air & Solar around 2022-2023, expecting that buying a new system would mean reliable equipment and good customer service. Unfortunately, that hasn't been my experience. About a year after the installation, in 2024, the system started leaking from a flare. Honey's came out, repaired the flare, and added Freon. Since then, I've had a friend who owns a local HVAC company replace my air filter every six months and check the system, so I have continued to maintain it. Around July of this year, I noticed water coming through the sheetrock around the furnace. I removed the filter and found that it was wet. I also noticed condensation on the copper lines, with water dripping onto the filter. The bottom of the filter housing had filled with water, causing damage to my drywall and the surrounding area. I called Honey's Air & Solar to explain what was happening, and instead of feeling like they were interested in helping me figure out why a relatively new system was leaking again, I was accused of neglecting the system and essentially told it was my fault. They eventually sent out a technician, Chris. He couldn't find an obvious leak at the time, but told me the system appeared to be leaking again and that he needed to add Freon and dye so they could hopefully locate the leak later. I was told the service call would be $89 plus the Freon, which came out to around $122. I was also told they would need to return to locate the leak. Then on 8/1/26, I received a message from Marina saying that my $12.99 service plan payment had failed. I was confused because I had never knowingly signed up for a service plan. When I questioned it, I was told, essentially, "You signed for it, so you did." The way this was communicated came across as very condescending and rude. If I had been properly informed about the service plan and what I was agreeing to, I may have considered keeping it, but after that interaction, I told them I didn't want it. Now I'm being told that just coming back to locate the leak will cost $725. And if they determine that it's a new leak, I'm being told the repair could cost more than $2,000. This is what I find extremely frustrating: this is supposed to be a new system. It has already had a leak in the past, has been maintained, and is now leaking again and causing water damage inside my home. I will give Anthony, the service manager, credit for offering to cut the leak-search charge in half. I appreciate that gesture, but I'm still left wondering why I'm facing hundreds or potentially thousands of dollars in costs on a relatively new system that has already had problems. My biggest issue isn't simply the money. It's the way this situation has been handled and the feeling that the responsibility is being pushed onto the homeowner rather than Honey's standing behind the system they sold and installed. If you're considering purchasing a new HVAC system, I strongly recommend asking very detailed questions about the warranty, service plan, leak repairs, and exactly what costs you could be responsible for if something goes wrong after the first year. At this point, I expected much better from a company that sold me a new HVAC system.

Jason was extremely helpful to me, both on the phone and in person…read more He fixed my old school heating system on the spot. It can get very cold in the Sierra mountains. Jason went above the call of duty to explain to me the process of my 30 year system and fixed it. I know little about electrical or heating appliances. He answered all my questions! I felt so happy! Mr Bertini you have an excellent technician, who truly cares about his customers! Kudos ! -Victoria

Professional, timely, personable and definitely value for the cost. Even on a weekend they would…read morerespond and if an emergency they were there. Got my water heater and whole house generator thru them.