The business owner Jherard was a godsend after a storm messed up my parents' roof. He came out…read moreimmediately to do an initial inspection and, after seeing the damage and knowing there were more weather issues on the way, arranged to repair the roof as quickly as the weather conditions and dumpster availability (also affected by the weather) would allow. Jherard worked with the insurance adjuster since I had no idea how to handle that aspect, and kept me informed of the progress. Speaking of communication, he was reachable by phone/text at all hours of the day, not just during "business" hours. Absolutely recommend him and his company to others needing roofing and related repairs.

I had my roof replaced a few years ago with asphalt shingles. They made the process super easy and…read morethe crew worked very hard and got it done quickly. Recently, I discovered some issues with water coming in around a pipe vent. We had a little bit of miscommunication, but once that was cleared up BJ came out quickly to inspect and come up with a plan to fix the issue. We're currently in that process and it's being covered by the warranty which is a huge relief. So despite a couple hiccups, I appreciate that they're working hard so my home stays dry and protected and I'm pleased with their service.

In this busy time of roof repairs, coming off of multiple stormfronts, we were fortunate to come…read moreacross Manuel and Alaka'i Services and Roofing. He was able to schedule us promptly for an assessment and estimate, and even able to fix our leak right on the spot! We were so grateful, especially with more rain coming and our leak happened to come directly onto our light fixture, involving the risk of electrical problems as well! Mahalo Nui Loa for the customer service, resourcefulness and professionalism!

Fast, amazing service. They came the day i contacted them and were able to do the work the same…read moreday. They saved us from the Kona storm.

Roof roll seams will leak in through house while still under warranty. Owner does not get back to…read moreyou when notified. Owner lives on my street. He doesnt do the job right according to my fruend that was a roofer that said he did pis poor poor work and did not bleed seems right, most all seems bad. I had to wet patch seams myself to prevent further damage due to a roof still under waranty that diesnt work as it should.

These folks did a fantastic job for us here in Mililani. Rochelle and the rest of the staff…read moreanswered all our questions, calmed our fears, and replied promptly to our inquires. They were on time, completed a professional roof replacement and spotless clean up when the job was finished. Mahalo Koki Roofing, Inc. !

As a prior roof customer of Murakami Roofing, they were our first choice when requesting reroofing…read moreestimates for our current home. After initially setting an appt date using their mechanized system, it was more than 2 mths out, I called back again an actually got a 'live' person who moved it up a month earlier. Carson came out on a Saturday to do the estimate. Explained our timetable to him, and he said he would have the estimate to us in 2-3 days. After a week, I called, got their answering service, and asked when I would receive the estimate. They assured me the message would be relayed. NO CALL BACK. Another week passed, called again, and requested same. AGAIN, NO RESPONSE. Its since been nearly a month and I've yet to hear from them. Even sent a message on their online site, still NO CALLBACK OR RESPONSE. This has been a totally disappointing experience and a lack of courtesy. So sad for a local 'family' business. Its not possible to get anyone at the company on the phone, they dont return messages left, their email on the site comes back 'domain not found'. It seems Murakami roofing does not want to have contact with customers. Finding this out now may be a blessing, what if there was a roof leak later?

I contacted Murakami to obtain a quote. Great customer service, they came out right away and…read morewithin days I was emailed a quote. This was in March. I was trying to get a few quotes before I decide on my roofer. Since Murakami I contacted 3 more roofing companies they all came out to inspect my roof. However, they have not sent me any kind of quote. 2nd roofing company - 3/4 inspection, 3rd roofer - 3/23 inspection and last roofer - 4/1 inspection. ALL 3 no quotes. Oh and I contact another roofing company on-line twice in April with no response. They all came out fairly quickly to inspect, however, no quotes. I understand they are business, but communication is the key. Thank you Murakami for your great customer service!

I first spoke Kevin while the Kona Low storm was hitting my home and my ceiling started leaking…read moreduring the middle of the night. It was the next morning and raining sideways with the wind gusting throwing things around. I asked if he could come lay down an emergency tarp and he simply stated he would be at my house in 45 min. 15 min later Kevin rang my doorbell and immediately jumped onto the roof to start bolting down the mitigation in the middle of the chaos. He even came back for free to help make adjustments the following day to better address the affected areas. After the storm I had them replace my entire downstairs and upstairs roof and they did an excellent job. Any concerns we brought up were addressed thoughtfully and immediately. My experience with all around roofing was phenomenal. Owners Kevin and Sari are extremely dependable and will take the time an effort to make sure the job is done right and to the highest quality and take care of you with any future issues that may arise.

Efficient and quality work, reasonable price, would recommend Kevin for tile roofing workread more

Kimo from On Top Roofing I was very professional and informative…read more He and his workers completed the job beautifully and exactly in the timeframe he quoted us. We would highly recommend this company if you need any roof repair or replacement

We could not be happier with the service from On Top Roofing! From our very first call with Kimo,…read morehis communication was prompt. He was always responsive, kept us informed at every step and never left us wondering what was happening next. His explanation of the different roofing options was tailored to our needs and budget, so we felt confident in our decision rather than pressured. Everything was straightforward with no unexpected costs along the way. The finished roof and silicone coating look fantastic. His crew was professional, friendly and clearly took pride in their work. They were meticulous, completed the job on time and put a lot of effort into cleaning up, making sure roofing debris and nails were picked up around our property. We would highly recommend On Top Roofing!

I think they did a very fast and professional job on my girlfriends roof…read more They dropped off the supplied on a Friday and came on an early Saturday morning while we were on vacation. They finished the job in less than 9 hours. When we got home everything was cleaned up and the from what I can see the roof is great. I would recommend them friends and family. Their price is very reasonable for the quality work done.

I was referred to Kimoto Roofing. I have Japanese tile roof which can be easily broken and…read moreslippery. Rob came the next day to check out the roof. Apparently there were many cracked tiles, probably when panels were put in, tenting and/or neighbor's avocados. He checked for this type of tiles and the color. Recommended extra tiles because not many in my color which I did want. Rob and his helper went straight to work for many hours (in the hot sun and no breeze) due to the tile being slippery, not to cause further breakage and must do one at a time). They then carefully brought in the extra tiles for storage. Very happy with the work of Rob and advice on the care of the roof.

RSC roofing reroofed two areas of my roof in Dec 2020…read more The roof repair was just under 10.000, with a 7 year warranty. Starting in March of this year (2026) I left multiple messages and 3 in the last 3 weeks. No one has returned the call.. Not good!

We needed our roof repaired. Found RSC on yelp, got an immediate response and got our roof repaired…read moresame day. Photos provided after job was completed.