Praise God that I was able to find this company! They were the only company to call me back when we had our roof leaking in several places. I'm sure all the roofing companies are inundated with calls and probably booked for months. And understandably, priority is given to emergency type of calls. This awesome company called me back and that alone I have to give them 5 stars. By the way, these guys were featured by KHON2 6pm news on March 19, 2026! (Even KHON2 mentions that only two companies returned their calls, Alakai being one of them). Tisha from Alakai Services and Roofing called me back right away on the same day I called. Honestly, I didn't expect anyone to come out on the same day when we were in the midst of this Kona low storm but they did! Tisha was an angel who was warm, friendly and understanding. She patiently listened to what we were facing at home. I was a nervous wreck especially since one problem area was in my room right above my bed! She reassured me that she will check their schedule and see when someone could come out. A few minutes later the owner Manny himself called me to say by chance, he could squeeze us in and he will send the guys to inspect the roof to give us a free estimate. His daughter Tisha went to bat for us and told her father that we really needed help so he sent his guys to check it out. Thank you Tisha, you're an angel! Julian and Eddie came about an hour later. Eddie was kind enough to fix the leak above my room during the inspection. It must've been pretty bad for him to take action. He did me a solid, because if we decided not to go ahead with it, it would've been for free. Julian and Eddie worked diligently and thoroughly to inspect the roof and came back with a fair and reasonable estimate and to my surprise told me that they could do it that same day! These guys were so awesome, because they came with a smile and worked through the rain that never stopped!! Most companies I'm told will not work in the rain. So grateful we found this company! Alakai Services and Roofing apparently has huge contracts with government, state and other commercial businesses. But they make sure to take care of the residential people like us. Manny informed me that he grew up in the business with his father and his father also took care of the local residents too. I can't stop singing their praises and again truly they were the angels sent to help us. Thank you Jesus! A huge thank you to Manny, Tisha, Julian and Eddie for being there to rescue our home. Now we can sleep peacefully knowing we are safe under our roof. I highly recommend Alakai Services and Roofing. Remember, during these times emergency calls will take priority so please be patient and they will help take care of your precious home. Please give them a call. Father God, please help those affected by this storm and watch over the communities who are coming together to help their families, neighbors, and friends. Also please watch over the first responders and these companies like Alakai Service and Roofing to stay safe so they can be of service to our Aloha State. In Jesus name we pray, Amen! read more

In this busy time of roof repairs, coming off of multiple stormfronts, we were fortunate to come across Manuel and Alaka'i Services and Roofing. He was able to schedule us promptly for an assessment and estimate, and even able to fix our leak right on the spot! We were so grateful, especially with more rain coming and our leak happened to come directly onto our light fixture, involving the risk of electrical problems as well! Mahalo Nui Loa for the customer service, resourcefulness and professionalism! read more

Fast, amazing service. They came the day i contacted them and were able to do the work the same day. They saved us from the Kona storm.

Wow, wow wow! If I could give more stars I would. I called for someone to come out to the house to check on leak in my roof. I thought it was going to be a day or two before they could come out, but Manny took care of it the same day! After inspection of my roof, he replaced a few tiles that were cracked. It was raining all night after he repaired it and most of today, and the roof hasn't leaked at all. Thank you, Alaka'i, for the great service! Very impressive!! read more

Appreciate that they replied and got back to me. Many do not. I appreciate their honesty and helpfulness. Manuel was extensively helpful, took pictures, explained what they were going to do as well as photos of the finished work. Considering the storms, they went out of their way to help and were working well into the night because so many people needed their help. I know they have plenty of business & didn't have to do this. Just FYI, he was not the fastest to reply but was the only one to come out to provide an estimate with the weather the way it was. Very thankful to have found him! read more

Julian came over to give us a quote on our roof that has been dripping. He was very knowledgeable and actually stayed longer to PATCH up (silicone) the defective areas! We will be re doing the entire roof this summer and will most definitely hire Alakai Services. read more

Alaka'I Services and Roofing just completed the re-roofing of my house in Aiea. The owner, Manuel, was so patient dealing with an obsessive-compulsive owner with so many questions. This job was done in a timely manner (since I had a trip scheduled) with the workmen showing up on time every day until completion. I am overwhelmed at the workmanship and the hardworking crew especially Julian. The roof looks terrific, and I highly recommend this company for roofing. They are dedicated, honest, thorough and easy to work with! Would give them more than 5 stars! read more

Alaka'i Services and Roofing is an EXCELLENT company, run by a very dedicated, professional, & extremely kind owner, Manuel. He helped me to deal with a way-overdue roofing job with total expertise & understanding, doing all of this with me "long-distance", as I live off-island. He is very responsive & gets the job done timely! I was so worried about the rain & wind, which I figured were on their way & I am so thankful to him & his amazing staff for getting our job done so wonderfully. I very highly recommend Manuel & Alaka'i Roofing!!! read more

Manuel was very personable, but I never received an estimate for roof cleaning. I ended up hiring someone else.

Manny and his hardworking crew did a great job with the repair and reroofing on my 60 year old home- gave an old home a new life. Now my home fits right in with the other new homes on the block. They are very honest, knowledgeable and professional! Mahalo for a job well done. Definitely will use them again-I highly recommend them! Call them for a quote, you won't be disappointed. JK read more

I was concerned I had a leak and I was certain I would learn the whole roof needed to be redone. Manuel came out right away and did a complete check of the condition of my roof. He also had me show him what was causing me to suspect a leak--the paint in one part of the ceiling in my dining area was bulging. "Good news!" He told me, "your roof is solid. No evidence of leaking" he explained the bubble was likely just from humidity. Thank you Manuel for not trying to sell me something I don't need yet! I will call him again when it's time to resurface the roof. I so appreciate his honesty and ethics!! Mahalo!! read more

Our roof was leaking, couldn't fix it our selves. It was raining hard and flood warnings. Manny was Very responsive and accommodating takes time to explain the issue and flexible with his schedule. read more