Inspected brakes and replaced rear pads as requested in a timely manner. Competitive pricing beat…read moredealership quote by over 25%. We are back on the road with no issues. Staff was very thorough with inspection and explanations of required service. Will definitely use them when visiting the Tucson area.

I found these folks when I was trying to sort out travel trailer tire and tpms issues. My first…read moreexperience was excellent and I've gone back a couple of times since. They have always been customer oriented and extremely professional. My favorite local tire shop!

I had an outstanding experience with this tire service shop. From the first time I arrived, the…read morestaff was welcoming, knowledgeable, and genuinely committed to helping me get back on the road safely. They diagnosed the issue quickly, explained my options clearly, and never pressured me into unnecessary services. The work itself was fast, precise, and done with real attention to detail. My vehicle drives smoother than it has in months, and the pricing was more than fair for the quality of service I received. It's rare to find a shop that combines professionalism, honesty, and efficiency so well. I highly recommend this tire service to anyone looking for reliable work and exceptional customer care. They've definitely earned my trust -- and my future business. This a A+ rated Business.

For the second time, AJ has come thru. A blow out on my RV…read more Called on a Sunday he had the tires Monday morning. Great Price and Service Got to work the moment I arrived. We travel the country and found AJ to be the best out there Highly recommend !!

I was at a gas station in Tucson just off of the I-10 when I discovered exposed steel bands on one…read moreof my Ford F350 tires. The tread was beginning to separate. I did a quick search and found Goodyear Commercial Tire & Service Centers was close by. I was hoping I could limp the truck there and not have a flat on the way. I was able to make it there, but they do specialize in roadside assistance if I would have needed it. I had a very pleasant experience with them as they professionally got the information needed, and got to work changing out my tire. My company's rules are pretty difficult to work with, but Goodyear's employee Mia was fantastic in working with them to get what my company requested. She had the billing and payment straightened out in no time. She is very good at her job, her ability to get it all done and continue to also have a great attitude was very refreshing and not often seen in the service world. They won't have tires for your Hyundai or other small vehicles, but for commercial truck and trailer tires in the Tucson area, I highly recommend Goodyear Commercial Tire & Service Center #338. Thanks!

Got a flat on a dirt road in Saguaro National Park West. It was far away from everything and then…read morethere was an accident that closed the road. Juan checked in multiple times to let us know he was still on his way. Once he got to us he was super friendly and thorough.

From the owner: 24/7 Emergency roadside assistance for semi-truck drivers. (We do not service cars). Stranded? I…read morecome to you! Emergency mobile tire repair, fuel delivery and battery services near you. Expert tire repair on commercial, fleet, agricultural. New and used tires for commercial vehicles. Servicing Tucson and all surrounding areas. Call for service now.

We got a flat tire in the middle of the night on the highway really close to these guys. We ended…read moreup needing more new tires than expected & they helped us out a lot. They worked really hard to fix a couple more issues that popped up and spent extra time making sure we were safe and good to drive the rest of our 450 mile trip back home. Very glad they were there when we needed someone to help us when we were stuck. Big thanks!

I highly don't recommend. Charged me 90$ for a used bald tire. Went back they gave me my old tire…read morewith a plug abs charged me $50 just for my tire to go flat that night. Don't waste your time

Blake was extremely helpful today - I came in for quick idiot light check code and at same time,…read morehad oil checked as courtesy. No issues with idiot light (other than resetting maintenance date), but did find I was bone dry (extreme minimum) for oil. Imagine my surprise, as a well-known auto dealer had recently serviced my vehicle under warranty! Blake was kind enough to top me off to ensure my engine doesn't seize, and if it wasn't for the fact that I have to return to the dealer to get this issue resolved, Big O Tires would be my #1 place to get service (I've had other services done here with optimal results!) Thank you, Blake and Big O!

I hate to do this but this is the second time this shop has let me down with a simple oil change…read more I made an appointment online last week and then a little while later received an email say there was something wrong with my appointment, and they would contact me. No one ever called, text, or emailed me to reschedule. I called back the morning of my appointment and was put on hold for over 5 minutes. I called back and he tried to put me on hold again. I understand you can be busy, but I just needed to know what was going on with my appointment. He stated that he had a customer and was busy, and my appointment was probably canceled, but that was enough for me. The first incident was last year for my oil change and tire rotation they did my oil change and called to ask me if I want new air filters, but when I went to get my car they said they could not unlock my tires for the rotation. I asked why they didn't ask me about that on the call to up-sale me and I could have told them it was in with the spare tire. So yeah unfortunately I am done with this shop, sorry.

Excellent customer service! We're from out of town and were on our way home from a camping trip in…read moreMt. Lemmon when our car broke down. I looked for the nearest auto shop and thankfully this one was only about 30 yards away. It was a Friday afternoon and the shop was busy, but seeing that I was from out of town and on my way home with a wife and 3 very young kids they said they would try their best to get us on road so we wouldn't have to spend the night in a hotel. The manager, Bryan, and asst. mgr, Eric, stayed past closing with one of the mechanics trying to figure out why the car wasn't running after fixing the obvious problems. After some time they told us that unfortunately they wouldn't be able to get it solved that evening but would have to keep looking at it the next morning and we'd need to spend the night in a hotel. Bryan called a hotel for us to make a reservation. It happened to be the one I would have chosen myself (I was already looking on my phone in the event that we had to stay the night, and didn't want to be "recommended" a hotel that was more than I was willing to pay). Then he and Eric told us we could grab whatever we needed from the car, and put our 3 car seats in their vehicles and they would drive the 5 of us over to the hotel themselves! Not your typical customer service (I was just thinking about the logistics of getting our kids and car seats into an Uber ...). When we got to the hotel Bryan came in with us just to check at the front desk and ensure they had the reservation he made for us over the phone, which they did. Then they told us that we could leave the kids' car seats in their vehicles and they'd come pick us up the following day! The next morning Bryan called to let me know that on further inspection the electrical problem in the van did appear to ruin one of the computers and so the computer would have to be replaced. Unfortunately, while they could replace the computer in their shop, they don't have the capability there to reprogram it. So, he made a few calls trying to find a place that would have the equipment AND be able to fit us in before they closed. Keep in mind this is Saturday morning--just about the worst/busiest time to try to get something fixed. He said he did find a shop that he's worked with before that could squeeze us in, so our van would be towed over there. To make a long story short, our car was eventually fixed and running Saturday afternoon, so they came and picked us up again and we were able to go home that evening. Our van took up a bunch of their mechanics' hours and it took some logistics on their part in working with the other shop to get it running before the end of the day Saturday. Bryan and Eric (as well as the mechanics) were extremely helpful to us and doing all that they could to get our family back on the road as quickly as they could. Being from out of town (and being the weekend), they could have easily taken advantage of our situation and charged us way more than they did (after all, what other options did we have??). But instead, they were very sympathetic, went way beyond any normal expectation of "good customer service" (who calls hotels to make arrangements for their customers and then drives them with their kids in car seats in their personal vehicles?) and gave great rates to help minimize our cost with all that was needed on our van. Even after we were on our way home, Bryan called me just to ensure that everything was working properly and there were no problems. I can also say, in response to some of the negative reviews, I purchased 2 tires here and what they charged me for those after tax and everything, was about $40 LESS than the total would have been at Discount Tire (that's NOT including Discount Tire's road hazard certificates). All in all I was very impressed with their service as well as their rates and would highly recommend them to anyone. Hopefully I won't need their help in the future, but if my car breaks down in Tucson ever again they'll have my business!

Great service! It's a big deal for me, but we had (3) turn…read moresignal lamps out, and rather than flail on our own, our local Furrier replaced them at no cost, a very nice gesture indeed!

Were in and out within an hour . AC fixed running cold, and 4 new tires …read more Hell yeah

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.