Extremely rude and discriminatory. Very hostile when briefly speaking to. Only need to submit an…read moreapplication and when asking a simple or small question I was met with very rude responses. It was very upsetting interaction.

My landlord of 11 years decided they wanted to remodel and have their son move in. They started…read morebringing contractors etc in every month, invading my privacy for their own gain. I voiced my opinion and then found Mark was in charge now. I paid my rent on time for 11 years! I was a homeowner until this, it was natural to just take care of minor repairs. Mark treated me like a lower life being. He was basically a bully. He bullied my neighbor while replacing a fence. He told untruths every time I tried to speak to him. If you want to hire a rude, bully to run your property, Mark is your guy. I moved and bought a home. So happy to be away from the toxic energy of Mark and the owners who basically stabbed me in the back. Horrible experience. Why treat good renters like ? I am sure Mark will have an excuse as he did with other negative reviews here.

Jessica Yau and her team at MRM delivered rental services far exceeding our expectations!!…read moreMoreover, the bookkeeping reports were spot on, very clear and satisfied our CPA. In addition the staff at MRM is both trustworthy and professional in addressing any and all rental issues. Truly the best. Craig K.

Jessica was our property manager in Petaluma for over 2 years. She was prompt and professional when…read morehandling any issues that came up!

The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

Attended a rental viewing followed up with question. I was informed there were no pending…read moreapplications or interested tenants for the home. Filled the application process. paperwork was directed to a different person not the one whom show us the property. I am proud to state I have perfect credit, and surpassed the requirements for the rental property. Called the office many times due to no communication on the process itself. My credit got hit as I received notification through my Union. My calls kept getting bounced around by staff with no answers. After over 3 weeks of waiting time and me calling in texting and trying to communicate they informed me the property owners decided to go with another applicant. OVER 3 WEEKS! Very disappointing service and not professional at all.

I lived in this apartment for 2.5 years and had a good experience overall--well-maintained…read moreproperty, friendly neighbors, and no issues during my lease. Unfortunately, the move-out process was a major disappointment. I didn't receive any update on my security deposit within the required 21 days and had to follow up myself. After 28 days, I was told not only was my full deposit being withheld, but I was also being charged for carpet replacement, cleaning, and even an extra day of rent--despite leaving the unit in excellent condition. They also charged for normal wear and tear, which is not allowed by law. Over 45 days later, the issue remains unresolved. The office manager has been unhelpful, and I haven't been able to speak to anyone with the ability to resolve this. Final advice: If you rent here, document everything and take photos when moving out. Don't expect your deposit back without a fight--management is unresponsive and disregards tenant rights laws.

Due to unforeseen circumstances involving mold, remediation, we were forced to find a new place to…read morelive with only a few days notice. Rosie at Crooked Oaks was just an angel and did everything she could to get us in in three days. This is a wonderful place to live with great on-site management and maintenance. We really couldn't be happier. Thanks Rosie OK!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

I have been a resident/owner of my condominium for approximately 35 years…read more Collins is the best Property Mgmt Company that i have dealt with in all these years. They are prompt to reply and take care of the issues at hand. I couldn't be more satisfied. Thank you Chris and Amelia! You rock!

This review is for the Marina Bay community for which this management company presides over…read more The amount of construction and landscaping tree removal, painting and re-painting and water shutoff periods are insane. Why do the painters have to leave all their equipment right outside my unit. This complex does not respect certain tenants a right to the quiet enjoyment of their unit. I really abhor the amount of unnecessary maintenance that they allow on the property in such a short amount of time. I am beyond fed up. And the leasing office treats you as if you're sub-human if you're not a home owner. I will not look back at my time in the Marina Bay Condos fondly. It's funny because even though all this maintenance is taking place the property is trashed with random bits of garbage and debris littered around. They should do better but they won't, I'm %100 certain they won't.

Cooperative Property Management is anything but cooperative. They are unprofessional, unresponsive,…read moreand downright rude. We were interested in one of their listings, bent over backwards to go see it on their terms, only for them to leave on vacation for a week and after assuring us they wouldn't be showing the house to anyone else, turn around and list the house and rent it to someone else. Throughout the process, we followed up repeatedly trying to ensure we didn't lose the property, and Cathy was unresponsive and evasive when we asked questions about the process and how we could expedite signing the lease. It was manipulative and a huge waste of our time to be pursuing and getting a heart set on a home they had no intention of renting us. I would never trust or choose to work with Cathy.

We were typical partners of a large commercial property. We did not have the time and we were not…read moreexperienced enough to deal with all the personalities for issues that arise with tenants. CPM stepped in and took over the management of our props and did an amazing job. They created a buffer between us and our multiple tenants that took the emotions out of it and replaced it with professionalism. CPM knows how to handle the day to day issues with expertise and have the experience to deal with any of your management challenges. Thank you Cathy for your willingness to take on our challenging property. Thank you Angelo for your hands on solutions, your great follow through and great communication. You guys rock!!

Great place to live. I absolutely love JD Property Management! They're extremely professional,…read morereliable and responsive in times of need. Pictures just cannot capture the beauty of this property. It is literally a diamond in the rough or more like a hidden gem. Bittersweet move-out, but I know future tenants will enjoy this property and any property managed by JD Property Management.

A company that thrives on preying on and defrauding vulnerable students, especially international…read morestudents. They are negligent and incompetent. They will illegally keep your security deposit to pay for things that are in no way your fault or responsibility, and threaten legal action if you contest any of their actions. As a scare tactic if you're an international student, they will threaten reporting you to Department of Homeland Security if you don't comply with their demands. They will threaten to sue you for fraud. If you leave a bad review, they will threaten to sue you for slander. They will threaten to file a formal complaint about you with the University of California. Many students, fearful of their threats and/or not wanting to jump through the burdensome hurdles and obstacles JD Management Group places on its tenants in order to get the full security deposit back or get things fixed, just let it go. And this has become JD Management Group's business model. Do not let up. Do not roll over. Have you been defrauded? Have you been threatened? Take them to small claims court. Work through the University (they have staff to help with this!). Leave negative reviews. Pursue legal action. THEIR BUSINESS MODEL IS TO DEFRAUD STUDENTS through shady and deceptive practices. Don't let it continue. Stand up for yourself. Use the resources available to hold them. They will stoop as low as possible to defraud you out of your money. The best advice I can give is to avoid doing ANY business with them. Don't let them management your properties and do NOT rent any of their properties. And if you do have the misfortune of doing either, hold them accountable through legal action, administrative action, and online reviews.