I sent these company about a dozen emails to view a property. I called them multiple times. I sent them email after email. They requested an ID to view an apartment so I sent them an ID. Then they wanted another ID, so I sent another ID. I booked 6 appointments to tour the property that were all ignored. I followed up again and they tell me I never sent an ID (I did send an ID), and that the property was rented. I could not have done more and been more proactive to view an apartment. They dont return phone calls and they are not proactive. These people are awful. Kia De Borja is totally incompetent. read more

I hate to say we had a terrible experience with the Mahoney Davison company, specifically with the owner, Kerry. And, if you are a owner/landlord and actually care about your property, I would strongly advise against using their property management company. As owners of a house in the area, we sought a property management for our house that we were already leasing to tenants. At first I liked Kerry's forthright and stern approach when talking to her but, once we signed on to use their company, she became so awful to us. The way she would communicate with us (email and phone) was flat out rude. Interestingly enough, the person who I had the most communication with was young Sarah. She was the opposite of Kerry: kind, friendly and tried to be as helpful as possible. Perhaps she should run the company? My biggest complaint with Kerry? Over the holidays, our tenant has complained that our nice/new bamboo floor was peaking/buckling. An appropriate response would be to send a plumber to check for leaks, get quotes on repair, get the owners aware and involved. No. Kerry actually was hardly aware of us having MAJOR floor problems until the tenants moved out. Then she was full of ideas (see photo of screen shot). The "floor guy" they sent out didn't know what was causing the peaking (guessed install) and, after that, he stopped working for Mahoney. They never bothered to follow up with anyone else or a plumber. Bottom line, we paid them a lot of money every month to watch out for our property and they absolutely did not do that. I'm not saying our floor problem was directly Kerry's or the company's fault but she sure didn't care what was going on over in our house. We were over 400 miles away and we paid them to watch over our house and we strongly feel that was not on Kerry's agenda. Oh, and walk through and reviewing the property upon the tenant's vacating? Forget it, not Kerry's problem! Kerry, after a year, I see that you just commented on my review. I'm sure my review of your business, in a public forum, was disheartening as YELP was not a thing in the 80s, 90s, etc. and you could run your business without such bad publicity. As all my reviews are, this review was honest and based on MY experience. You knew what you were getting into and gladly accepted a generous portion of rent every month to manage our property. Our tenants continued to contact us and even complained about you to us. Your communication with us was rude and abrupt. You wouldn't even conduct a walk through at the end after all the money you took from us. The floor debacle (lack of attention devoted to it) was the last straw for us. I hope that you turned our experience with you into an invaluable learning experience. Good luck. read more

This company is now owned by Pure Property Management. I would strongly recommend that they do not manage your property or that anyone rents a property they manage. Extremely disrespectful and inconsiderate of peoples time. Poor communication and unprofessional. Truly a shame. read more

Our property manager is Korin, She always handles any maintenance issues right away day or night any day of the week. We really appreciate working with her she has made things very easy for our move. All the ladies in the office are very friendly. read more

Excellent customer service! Everyone really worked with us to find the perfect house. Couldn't imagine using another agency dependable, caring, professional and reliable. Special thanks to Amy, Sarah and Laura for all their hard work! 5 STARS ++ read more

PURE HomeRiver Property Management of California - HOME - Property Management Near Me - Petaluma, California

Wow, after reading all the reviews my experience is just further validated. Extremely unprofessional, rude, and zero business ethics. I inquired for services a couple months ago and Kerry Davison tried to work around me and take advantage of my father who had recently had a massive stroke. My father is the property owner but I make all decisions regarding the property and she rushed him into signing a contract without giving me any update on the situation whatsoever--she went completely behind my back. She then further belittled my father who once again, had a massive stroke only a couple months prior. That completely crossed the line for me. They care about getting your money and that's about it. Finding tenants isn't too difficult in 2021, I'd manage it yourself and save the money or find literally anyone else. read more

I highly recommend Mahoney Davison to any property owner who worries about their home being rented or to any renter that is looking for quality properties! We rented a beautiful townhome through Mahoney Davison. The price and condition of the home was the best in the area. They require a showing prior to application submittal, which helped us secure a home during the high volume rental and home sales of 2021. Our Property Manger, Korin, was involved for the whole process from start to when we moved out at the end of our lease. We had little issues during our lease, however when we did need to connect with the company or Korin, they were readily available to handle any situation. They have a great support staff and excellent vendors to facilitate maintenance needs. The organization is constantly evolving to be better than they were the month or year before and strive to provide excellent customer service. read more

A lovely team of people helping you have a decent rental! Being a renter can be the pits! I have worked with more than 5 rental companies in Sonoma County over the last 18 years of renting here and Mahoney Davison is by far the most responsive, responsible, and good group of women that I have had the pleasure to work with. They all work together to make sure your needs are met, as well as having an assigned person to your rental so make sure nothing falls through the cracks. Happy renting! read more

Mahoney Davison recently took over the management of the house I have been renting for the past 6 months. We scheduled an annual walkthrough the company performs with our new property manager, Amy, on a Friday. During her tour, we pointed out some minor repairs that we brought up to the old management company and were never addressed. One issue we pointed out was a squeaky toilet, which Amy said could be addressed the next time we had a plumbing issue. We ended the tour without any expectation that any repairs would be performed in the near future. The following Wednesday, I receive a call from the plumber about our toilet problem; someone can come by the house in 2 hours to check out the problem. The plumber arrives that afternoon, replaces a worn out valve, and was done in about 10 minutes. We are so blown away that Amy attended to this minor issue and so quickly! Such great service! read more

Great experience renting in Petaluma from Mahoney Davison. Always had quick response times and were always very helpful and friendly in all interactions. I especially appreciated all of the wonderful work from Korin Robles and Sarah Harmon. Their payment system is simple, utility requests were completed promptly, and overall ease of renting was greatly appreciated. If you are in Petaluma/Sonoma County and you are looking to rent, go no further than Mahoney Davison Property Management. read more

I used Mahoney Davison as a property management company for my house on the East Side of Petaluma for over five years. They where extremely good at what they do; always responsive, helpful and and easy to work with. The tenants they found for my house treated it as their own. If there was ever a problem, Amy was quick to take care of any issues so I did not have to and neither did my tenants. When it was time for the tenants to move, Amy with Mahoney Davison, helped with the entire process. She ensured the house was clean and move in ready. I highly recommend them as a property management company. They treat your house the way you would want it treated. read more

I have used MD to look after my home and two rentals for nearly five years. I just moved back in April and would definitely use them again. Kerry Davison has always been nice and professional since day one of meeting her She had Sarah Harmon look over my property who I know always went above and beyond her job to explain things to me and put me at ease when I became stressed over being away from my home I find it very interesting how tenant's and or want to be tenant's gripe in their reviews about MD working for the landlords News Flash They do work for landlord's and home owners They help us find the best tenant's who have steady jobs who won't struggle to pay the rent. That have good credit and referrals from their last residence SO it's not just first come first gets the rental (house or apartment) It's first who passes the requirements. So stop giving MD a hard time for doing their job. They are a hard working Management Company I know this as a fact And if they take a while to get back to your clogged drain or broken microwave try to be patient They don't manage the handyman's schedule who is coming to your door. read more

Had such a wonderful experience with Mahoney Davison. Laura Taylor in specific was absolutely amazing super friendly upfront and honest. She made the whole process super easy and understandable. Felt like she can answer any questions we threw at her And if she didn't have the answer she would be sure to track it down. Will definitely be recommending Laura at Mahoney and Davison for future friends and family looking for a place read more

Great customer service, really expedited the whole process, and got me into my new spot fast! They're upfront with you and are willing to explain any discrepancies. Laura Taylor was my specific property manager, she was so easy to interact with as well as having a great personality! read more

Earlier this year we unexpectedly needed to relocate our family. We found ourselves looking for a home at a time when the housing market was at its peak price with very low inventory for sales and rentals. Running against time we responded to a listing and scheduled an appointment with Amy from Mahoney Davison to see the property. Amy was very thorough with her knowledge of the home and Zoe from the office expedited our application. We are very appreciative for the friendly, professionals at Mahoney Davison for providing a stress-free transition to our new home. read more

We lost our Santa Rosa home in the 2017 fires and were desperately looking for a new place to live. We came across Mahoney Davison properties and so glad that we did. Jill at Mahoney found us a rental to reside in almost immediately. We lived there for 3 years until we found our forever home. All the girls at Mahoney were super helpful whenever we needed anything, from our water heater pilot light going out, a raccoon in the backyard or minor stove repair. They always had someone there asap to fix it. Not to say that there was anything wrong with the house because it was beautiful, clean and well maintained when we moved in. But little things happen with all houses and the girls at Mahoney were there to take of us. I highly recommend there! read more

They gave us the impression we had the house we applied for that allows dogs. Then after a month of waiting we we're told someone with higher income got it. Then a few weeks later we saw the house back on the market but now without dogs being allowed. We contacted them and they didn't even offer to search for another house for us and acted annoyed when I asked them to. Update***They kept our deposit and our application fees as well! read more

Literally the best group of people you could ask for. They're incredibly friendly, professional, and prompt. Unfortunately due to COVID-19 we were forced to back out of a lease with Mahoney Davison. But once things blow over we will be working with them again. Highly recommended! read more

Here is the honest truth... Upon first interaction, Mahoney Davison and I got off on the wrong foot when we started a year ago. They are incredibly picky about who they rent to and that includes previous bankruptcies. Be prepared to explain your why's and when's. After a year of renting through them, working closely with Eileen and Kerry, we turned our relationship around and what I found was a company that really does a great job both managing their rentals and taking care of their property owners. Our house had been 'flipped' just before we moved in and WOW was there all kinds of things wrong. Eileen was prompt in having maintenance taken care of and the subcontractors were professional and quick. In closing, these are great people to rent from especially if you are a picky tenant like myself. read more

PURE HomeRiver Property Management of California - Property Management Near Me - Petaluma, California

We had an amazing experience renting from Mahoney Davison. We had moved into our home 3 years ago, actually the day before the world shut down. With the stress involved with that AND the move, the process with Mahoney went so smoothly. Whenever there were maintenance issues, they were on it within hours. The team was so delightful to work with, especially Laura who was our main contact for anything. When we were notified that our landlords were moving back into their house and we had to find another home, they were so helpful in assisting us with leads of homes coming up through them, and wrote a 'frameable' recommendation letter if we found another home outside of them. I have nothing but great things about to say about Mahoney Davison and you would be in good hands if renting through them. read more

We had such an amazing experience with Sarah H. helping us find a new place. When I first viewed my now residence, she was incredibly friendly, efficient and transparent- she kept us in the loop about everything, including other potential renters. When we finally got the place we were crazy excited about (through Sarah's help negotiating with the owners), she kept us informed the whole time and went out of her way to make sure we felt "at home" once we decided to rent. I've only once needed a plumber and he showed up right away. I'd highly recommend Mahoney Davison and feel very lucky if you get Sarah! read more

The people really make the difference at Mahoney Davidson. I rented a house from them and everything went super smooth from move in to the move out. Korin was our main point of contact and she is communicative and a pleasure to work with. I highly recommend them for anyone looking for a nice rental house or a property management team. Thanks y'all! read more

We have had a great experience with Mahoney Davison. They made our house hunt so simple! They are so quick to respond to all of our emails, friendly staff and just a great overall customer service experience. We highly recommend them for your house searching needs. If you don't like a spot you find off the bat- they will support you in sending you in the right direction until you do! read more

If you're looking to rent in the Petaluma/Sonoma County Area, I can't recommend anyone BUT Mahoney Davison. From the application process to the ongoing rental help and quick response with any and every question or concern I've had, the team at Mahoney Davison has been top tier. Friendly and responsive interactions every time. Thank you guys! read more

WARNING! WARNING! WARNING! If I could give negative stars I would. Giving this sham of a company one star seems like a highlight for them. Little bit of a background. I've been renting here in Sonoma County since 2009 and have never run into a property management company as terrible as this one. We rented from Mahoney Davison for almost 4 years. The property that we rented was extremely outdated but we lived in peace there never created an issue unless there was something wrong with the plumbing or a mold issue etc. By the way we passed all of our yearly inspections without hearing anything about any issues. Flash forward, we were given our 60 day notice to move out by September 2019 because the owner was going to REMODEL the house. This was fine as we understand it's normal to remodel a weathered house. Some of our main issues are that when we moved out Mahoney has sent us a letter typed up asking if we would like a walk through. Of course we wanted a walk through so we could correct anything that was wrong with the property, so I returned the paper signed the next day. This walk through never occurred. Another major red flag was that when we left the home they asked for a forwarding address to send our deposit information. I sent the new address before we moved and then heard crickets until I finally emailed them after the legal 21 days asking to return our deposit. Finally we heard back from this crappy company. They said that we actually owed money on our deposit and had mailed our deposit information to the previous house that we had moved out of 30 days before. Umm what? Why would they mail something to a house you no longer live at, after you provided a new forwarding address? By now you must be as confused as we were. But don't worry, it gets better. They said we actually owed more money for the deposit because the home needed to be repainted. By the way it is customary to repaint homes after 3 years either way. They decided to charge us for that which was the final straw for us. I ended up going back and forth with them via email and they acknowledged how they messed up every step of the way but still requested money. To resolve this I ended up sending them a certified letter with the help of a lawyer and they finally sent back a portion of my deposit, which goes to prove my point even more. I should have taken them to court but karma will catch up this sham of a business. To sum things up, never rent from this company and never have them look over your property. They will probably try to respond to this review, but let's be honest Mahoney Davison, don't waste your time I have the emails that will prove my points so just accept that you guys are terrible and should be shut down. read more

I am extremely disappointed with this company. I had an appointment on November 5that 1PM to view a property for rent. I received a phone call from Amy asking if we could move the appointment to a later time because it would run into her lunch. I get it, people need to eat so I was willing to reschedule it. I viewed the property and it wasn't exactly what I was looking for so Amy advised me to go onto their website and look at a few properties that may better fit my needs. I called her back the same day to schedule an appointment, she told me she was available to show me the property November 6th at 10am. (Today) The morning of November 6th rolls around and I received a phone call at 8:30 informing me that they will not be able to show me the property at 10AM and that I would need to reschedule for the next day. At this point it's been two days in a row where they have canceled a set appointment with me. I travel for work I'm only home a couple days out of the week so I rely on a schedule, which they were unable to keep twice!! My fiancé is extremely busy at the moment helping the victims of the Kincaid fire that are suffering from smoke damage so he also has a tight schedule!! It makes me wonder how long the people that are using this company are sitting on an unrented house because their agents are unable to maintain a simple appointment!! read more

Mahoney Davison has an efficient and helpful staff. We appreciate the warmth and professionalism they extended toward us during the entire process of getting on a lease through them. read more

My family and I were in the market for a new rental and Mahoney Davison was amazing! The communication throughout this process was nothing less than wonderful! We appreciate all the MD staff! Awesome and kind professionals! Cant imagine my experience going any better! read more

I have been working with Laura the past two day on a rental I'm trying to get my family in! She has been BEYOND helpful!!! Thank You Laura!! read more

This Property Management Group is unprofessional and unresponsive. Out of desperate need, we leased an older duplex in West Petaluma that had many problems. We knew it was old but we figured that we would get the support we needed through our property manager. Plumbing that first month was awful. I communicated that with our property manager through several attempts (emails and voicemails) with no response. We were unable to use the toilet for weeks. I had to go directly to Kerry, the owner, who claimed that our property manager had attempted to reach out to us. This was not true, and we felt completely ignored. Finally, after a month of back and forth we finally had a plumber take a look and even he said that the toilet should have been replaced years ago. Toilet was not replaced, and we had issues with it for the remainder of our lease. Water bill was always ridiculously high which we blame the toilet for. Also, the bathroom had no window and no air vent. How is this safe? We had to invest in a dehumidifier so that mold wouldn't form. Our yard was in poor condition when we moved in but became worse after one side of the fence began to fall. Again after months of back and forth, our property manager informed us that there was nothing that they could as the property manager did not want to replace it. The neighbor next door also reached out to Mahoney in hopes of getting the fence replaced. I believe that our neighbor was fed up with the nonsense that he himself replaced the fence. Overall, our experience with Mahoney could have been better. Perhaps what contributed to this experience was a mixture of both a CHEAP property owner who did not want to spend money on necessary upkeeps and the lack of follow-up from Mahoney. Both parties are to blame here. We are now with Westgate Property Management and what a difference it has been! They are professional and prompt. I strongly recommend West gate if you are looking to lease in Petaluma and surrounding areas. read more

The people at Mahoney are awesome! Responsive, quick communicators and friendly! They made my recent move so easy!

Unfortunately for prospective tenants and owners alike, this property management is completely unprofessional. They have their hands in several properties in the Sonoma county area and are very unhelpful. We had inquired about several rentals they had available and they were very difficult to get ahold of and would not reply to emails. My boyfriend decided to call to see if he could have better luck and unfortunately he was met with Zoe's short tone. He asked about seeing properties, explained we live out of town but would be in town this Saturday and she cut him off immediately to say they "don't do weekends". He then asked if it would be possible to view the property virtually and again very rudely told "we don't do that here". She then said they ONLY have Monday available for showings for the rest of the month. I'm sorry but what kind of rental agency only has one day available for showing several properties for the next couple of weeks? She then quickly said "good luck on your search" and hung up on him. We could have been great tenants but with the way we have been treated, good riddance. Barely given the time of day knowing nothing about us, unwilling to be flexible AT ALL. Good luck to all the property owners who work with them, I highly doubt you will be able to find any tenants with attitude like that. read more

Mahoney Davison is the BEST management team around. They handle everything starting with finding the best tenants for your property, handling all maintenance needs, providing top notch bookkeeping complete with year end statements for easy tax management, and they are ALL very pleasant to do business with! I HIGHLY recommend them to property owners as well as tenants!!! I've used them for over twenty years and would use them again if I still owned rental property OR was looking to rent!!! read more

I am a tenant of Mahoney Davison, and I am here to say that they are some of the nicest people I have ever met. Applying and renting with them has been a very smooth process, and enjoyable experience. They are the best property management company I have ever dealt with. read more

Mahoney Davison was the property management company for a house we rented for the past six years. They were remarkable communicative and responsive whenever we had an issue with the property. As prior (and future) homeowners, he had an interest in taking care of the place and Mahoney Davison put us in touch with property owner to make sure everyone was on same page. Amy Jackson was our point of contact and she was always warm and welcoming. The entire office, in fact, was great to work with. When I dropped off the keys, I wound up chatting and laughing with them for a good half hour. Great people who seem to really care for both property owners and tenants. read more

Super professional and helpful management team. This is our second house we've had with them and they've given us our privacy, but also answer calls when we need things in a timely manner. They have a good inventory of houses to choose from when it's time to move and don't gouge you when you leave. read more

We have been leasing from Mahoney Davison for 3 years and we are very happy with their quick responses to any of our concerns and support in helping us as we explored leasing with them. All my calls to the office , the few times, I have needed to call were quickly answered and directed to any help we needed. We also want to thank our leasing consultant Sarah! Well done on it all Sarah! read more

I am writing anonymously of course. Moving out was not any better. For example, the house was not clean at all when we moved in. Dirty windows, cobwebs inside and out, bathrooms not cleaned. Kitchen greasy and grimey. Gross. Also one shower did not have a shower head so I had to run out and get my own. We made note of all this on our move-in checklist. There was no refrigerator either (which I understand is not required by law, but Come on, really?) There was a drainage issue in the backyard which made it flood when it rained then it would become a mud bog and half the yard was unusable. The list goes on. So when we got our final invoice after moving out we were shocked that they had deducted hours and hours of cleaning costs. They also tried to charge us for replacement of something that had not been provided when we moved in so we had to purchase one ourselves and we took it with us. Negotiations around some of those deductions was not particularly helpful. It still ended up with us losing a significant percentage of our deposit. I would not recommend dealing with this agency. No professional behavior or ethics. They seem to be on the property owner's side exclusively. read more

If I could give a zero star review, I would have. I viewed and applied for a property, called in several times to make sure I was the first application (confirmed twice that I was) and that they needed nothing else from me, each time I was assured everything was going smoothly and they didn't have any problems with my application. Then I get a phone call from a different number/person informing me that they chose another applicant. I called the office and the story changed several times about when the other application was received. The property manager I viewed the property with and applied through didn't even have the decency to call me herself, nor respond to my follow up email. I'm really disappointed with this company. I had found the perfect spot that checked all my boxes, I MADE SURE I was the first application, and they still rented it out from under me. Communication sucks, they aren't fair, and they don't disclose everything needed up front. EDIT after they're response: entirely not true, I was the first application (which I called several times to confirm), I was lied to over the phone, and I do have a credit score in the 730's (apparently not according to whatever system they use, which she even said over the phone, I have credit but not enough lines open, which is fine, but the minimum credit lines required needs to be disclosed up front) and they still lied to me about the number of applicants as well as when the other application was received. The way Mahoney handles their mistakes is to try and cover their own tracks instead of making things right. I would avoid them AT ALL COSTS. read more

We were moving to the area and needed a rental fast, Sarah was diligent in getting us settled with a place and Korin was very helpful in getting the paperwork processed quickly. We've had a few things come up (bats decided to move in to the attic), but someone came in quickly and worked with our schedule to create the least amount of disturbance as possible. Tom and Jay have also been so helpful with maintenance. We're grateful and hope to call this place home for quite some time! read more