Lisa was an excellent real estate agent throughout the whole process. She was professional,…read moretrustworthy, responsive, and always easy to communicate with. She made everything feel simple and straightforward, and I always felt I could rely on her. I would highly recommend Lisa to anyone looking for a great real estate agent.

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

We recently used PRANDI property management to find a tenant and get a property rented, and they…read morewere wonderful! Matt and Tara were responsive, easy to work with, and readily available. We couldn't have done it without them and we are so grateful for their help and expertise. Thanks PRANDI!

Moved into a place in Sausalito that I was told would be cleaned up and ready prior to move in day…read more Was forced to sign the lease immediately. When move in date came along. I was BUMMED. The 6K rental was just disgusting. Filthy white carpet, burner out on the stove, overrun yard, broken lights, water leaks. Bathroom old and decrepit. YUCK. To prospective tenants and landlords stay away. I'm also going to put blame on the landlord too tho --They knew how awful this place was but somehow felt like ....leaking water, stained carpet was OK.

I had a wonderful experience with Tamalpais Management. Dee and Lee were incredibly helpful and…read moreprofessional. They found a wonderful tenant for me and were on top of every issue that came up during the rental period. Dee went above and beyond with her property project managing skills and handled a damaging water leak like a pro! She didn't hesitate to get between the contractor and the plumber and make the issue right without breaking the bank! She saved me money and head aches time and time again. I would highly recommend these wonderful people!

I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

My family and I recently moved out of an Elam rental property after having lived there for 6+ years…read more(Brush Creek Rd., Santa Rosa). We found it hard to leave. Not only was the property beautiful, clean, and well-landscaped but the neighbors were second to none. Our real joy, though, was the comfort of living in a space managed by such a great family. The Elams really looked out for us and provided us with anything and everything we needed over the years we were there. Bobby was attentive, responsive, and personable, which made our stay all the more memorable. Because of our experience, I can highly recommend renting from the Elams. Thanks again, Bobby!

Having dealt with Mr Elam for several years, I have come to the conclusion that our first…read moreinteraction was a bad day for both of us. I tried to delete my first post, but Yelp would not let me. I would recommend renting from him and have found him to be a man of integrity.

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

We moved to San Rafael in 2021 and leased a home via Foundation Homes. First off, the house we…read moreleased is maintained really well and does not have significant issues. In cases where we have had minor maintenance issues, their service is prompt and impeccable from initial response to follow up after the work is addressed. I'd like to especially call out Tania and her team who've been nothing but great partners in ensuring their residents are happy in their homes. Anyone looking to lease from Foundation Homes shouldn't think twice.

The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

The WORST. The owner or rep or whatever he is, the Big Kahuna, Barry, talks down to women as if…read morewe're all ditzy or feeble-brained, and does not apologize even when he is, inevitably, found to be in the wrong about whatever issue he was yelling at us about. Barry and our alleged resident manager gleefully violate the ADA. The so-called resident manager is hardly ever here, literally: he has a full-time job elsewhere and either another job and/or a social life that keeps him out of the building evenings. On the weekends he lightly washes the linoleum floors in the hallways of our 20- unit building and that's it. Trash--or even garbage--will sit on the interior and exterior steps until it disintegrates or dries up. Garbage left on top of our intercom will sit there forever unless I personally remove it. Even afterHe allowed this egregious fire hazard to stay in place for a month (I have photos documenting almost every day of said month), even after I begged him to take care of it. And these are our lovely handrails. Since they've never once been cleaned in the 2.5 yrs I've lived here, I dabbed at them with a Magic Sponge, showed the manager what a difference that made, and gave him the sponge. Several weeks later, it still looks exactly the same cuz he can't be bothered to run the sponge over the handrails. So if you want maintenance so lax and lackadaisical that it can endanger residents' lives, and if you are longing to be set up for an ADA lawsuit, by all means hire Kalco.

these people don't care about their tenants after calling to find out when the hot water will be…read moreback after 3 days of no having hot water, I was sent to voicemail back-to-back, I missed out on 3 different job interviews, there are dishes pilling up and there only response was that the don't control when it will be fixed this has happened countless of times ,just last week the whole building didn't have hot water for 2 days straight ,I hope they can find someone that can be helpful and reliable to assist the tenants ,they are quick to send letters to their tenant when they see an inconvenient but fail to assist when needed