I have rented through them for almost 6 yrs . Greg is…read morefantastic Every time I have had a concern it is as addressed promptly and taken care of .. I don't want to ever move

Dont even think about letting this company manage your property…read more They do no background check, and take no responsibility for the disturbances and chaos their tenants cause. By far the worst management company that I had to deal with. They take no responsibility, no proper accountability and communication. Something very simple can take months and multiple emails and follow up and nothing gets done, they ignore all messages and emails and try to blame either the landlord or the tenants. They are here just to collect their fee.

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Professional and friendly staff. Responds quickly. Easy to work with and highly recommended.read more

I wish I could give Beatrix and the Whipple Group 10 out of 5 stars. The entire team is…read moreexceptionally professional and deeply knowledgeable about the real estate market. Beatrix, in particular, was a lifesaver as we navigated the transition from our condo to our first home after our son was born. She helped us find the perfect house within the exact timeframe we needed, meeting every requirement we asked for. She then guided us through an extremely challenging condo market and ensured we were still able to maintain our home equity despite difficult selling conditions. Most importantly, throughout the entire process, Beatrix was a dedicated support and confidant. She made what could have been an overwhelming and stressful experience so much more manageable. We always felt truly heard, supported, and informed. She never missed a response, no matter the time, and was always available, even on nights and weekends. When I say she works overtime, it is truly an understatement. The videos Beatrix provided and her weekly market updates were incredibly helpful. She took the time to explain market trends and compare our property to others so we could make confident, well-informed decisions while both buying and selling. Beatrix will forever be our realtor, and we will absolutely continue to rely on her expertise through every future real estate transition. We recommend her wholeheartedly to friends and family for her professionalism, dedication, and genuine character. If you are looking for a realtor who will truly treat you like family, Beatrix and the Whipple Group are it. We can't imagine navigating the past year of buying our new home and selling our beloved condo with anyone else.

We interviewed 3 realtors. We honestly were not looking forward to the hassles that come with…read moreselling a home. I found the Whipple group on Yelp. Called and made an appt. These reviews are all true! I chose Beatrix the minute I met her. So knowledgeable and fast! I loved her from the very second I met her! This lady is the real deal! Class act all the way! Highly recommend her! You will be leaving a positive review too! Sold our Lakewood home within 20 days and 35k over asking! She knows her stuff! She made it all look so easy! She isn't pushy, very open minded! Considerate to all! Her staff is excellent as well! She will be our realtor of choice always!

Jeanette was an absolute pleasure to work with throughout the property management process. She was…read moreextremely helpful, responsive, and knowledgeable, making the entire agreement process smooth and efficient. Jeanette stayed on top of every detail and ensured everything was completed quickly without sacrificing accuracy or clarity. Her professionalism and dedication truly made a difference, and I greatly appreciated how easy she made the entire experience. I would highly recommend working with Jeanette with any property management needs.

I have contacted them multiple times, sent emails and I get no response back. For a group that is…read morecontracted to lease out property's I dont see how they offer a great service if they are not available to assist potential tenants. Dont bother calling their main line, no one ever answers. Horrible service! I was interested in a condo that have posted. If their service is like this there's no way I would want them as a property manager!!

This was my first time getting a property line survey done on my property. Daniel was…read moreprofessional, on time, and kept in contact with me from start to finish. Thanks Daniel for everything.

Daniel did a great job surveying my residential property in Newport Beach. Communicated well,…read morehonest and I really enjoyed supporting his business. I got what I paid for.

We started our home search without a real estate agent and went to so many open houses where agents…read morewere trying to earn our business. The minute we met Gia at an open house, we instantly knew we wanted her to represent us. There was just something about her warmth, kindness, and genuine personality that immediately made us feel comfortable and cared for. She was welcoming, informative, down to earth, and truly seemed to care about helping us find the right home for our family. Throughout the entire process, Gia was always there for us. She answered every question we had, kept us informed every step of the way, and made what could have been a stressful experience feel so much easier. She was incredibly communicative, patient, and supportive, and you could tell she genuinely wanted the best for us. She is extremely experienced and knowledgeable, and you can tell she truly knows all the ins and outs of real estate. That gave us so much trust and confidence in her throughout the entire process. Her knowledge of the Long Beach area was amazing, and honestly, we don't think we would have gotten the house we have without her guidance, dedication, and expertise. When we received the keys to our home, Gia also met our family, and they all absolutely loved her. She was so kind, welcoming, and genuine with every single one of us, which just meant so much during such a special moment for our family. We are beyond grateful that we chose Gia to represent us. Not only did we gain an incredible realtor, but someone we truly hope will be a lifelong friend. We absolutely love her and cannot recommend her enough. If you are looking for a real estate agent, do not hesitate to choose Gia!

Carly's true dedication, responsiveness, and enthusiasm to educate on best practices for successful…read morehome buying was so essential to closing on a dream home. With the way the market was (high interest rates, quick and competitive buyers creating a sellers advantage, and low inventory) as first home buyers, the odds were totally stacked against us. Carly took care of us when we were at risk of purchasing a condo with a non communicative HOA. They basically needed to fund structural repairs but had no game plan. Because of this, the bank wouldn't lend. Carly was fully supportive when I was devastated at the news. I totally loved the place and visited it often. After that, I became discouraged about home buying. 2 months later, after encouragement and hard work, we closed on a better floor plan with all the amenities we needed and then some. Not to mention the HOA communicates and the monthly dues are less ;). If you get a chance to work with Carly, you will be in really great hands. She is exceptional and makes this daunting task a lot of fun!

Working with Susy Smith and Laine Warthan throughout our four-month journey of selling our condo…read moreand buying our forever home was an incredible experience. From start to finish, they were knowledgeable, responsive, and genuinely had our best interests at heart. They always took the time to listen to our concerns, answered our questions quickly, and made sure we felt informed every step of the way. Whenever we needed guidance, they offered thoughtful strategies without ever making us feel pressured. They were also incredibly understanding and respectful of what we wanted and how we wanted to approach each decision. Buying and selling at the same time is stressful, but Susy and Laine made the entire process feel so much more manageable. Their professionalism, dedication, and hard work truly went above and beyond, and we couldn't be more grateful for everything they did for us. If you're looking for real estate agents who are knowledgeable, trustworthy, responsive, and genuinely care about their clients, we wholeheartedly recommend Susy Smith and Laine Warthan. We are so thankful we chose them and couldn't imagine going through this process with anyone else!

worked with Bushra to start looking into homes with my husband. she is super sweet and…read moreunderstanding. she's willing to help in anyway. i appreciate her kindness and patience with us, as it was our first time looking for a home!

Used this company because a friend referred us to them. Despite the low rating on Yelp, we decided…read moreto give it a go. My biggest regret is allowing Palazzo to manage our property. Communication is slow--expect a response in 3-4 business days, and that's if you decide to blow up all their phones, which is not acceptable when your home is vacant, you're trying to prepare it for new prospective tenants, and they should be the ones supplying the vendors to come out and clean. Speaking of vendors, their cleaning company did an ATROCIOUS job of "professionally cleaning" our home and when Wendy did the final walkthrough with us and noticed how disgusting the home still looked she chalked it up to the fact that "they don't charge that much." That is no excuse whatsoever to charge $300 for a terrible job because like Eppie put it "[her] seven-year-old daughter could've done a better job." While they offered to ask their person Lazaro to come back and clean the place again for free, they didn't care to follow up with him or me, so my mother had to go and clean the mess the tenants left behind. Once we realized their communication delays were extremely significant, we decide to contract our own vendors because we couldn't trust them to do so even though they were charging us $225 monthly....for what? I'm not really even sure because our last month with them once the tenants moved out was brutal with their incompetence. They simply took note of things that needed to get done and took 4 days to get back to us on anything, hence the reason we had to pick out our own vendors. One piece of advice to anybody who wants to hire them or has already hired them: once you realize what a huge mistake you made, be sure to email them 30 days from the date you plan to fire them or they'll let you know two days before the new month that you had to give your notice via email, charge the $225, and not do a SINGLE thing for you that entire month they charged. So incredibly thankful we no longer have to deal with them. This was a huge mistake and I take full responsibility for not trusting the reviews on here.

This is one of the places they manage,the trash hasn't been taken out for 5 weeks,when I took it…read moreout for the people in this apartment. It is so gross,it smells like something died

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

My mom and I met with, Ana and took a tour of an available unit. Everything seemed fine and my mom…read moresaid she liked the apartment. In the online app, there is a known issue when you upload your income documents. So I reached out to, Ana to ask what we could do about the glitch. I was pretty much told that the app was not accepting the uploaded documents because they were screenshots of the bank statements. According to, Ana the statements could've been from anywhere. And it was suspicious that I was even helping my mother with paperwork. Ok, what?! She's not only a senior, she's my mother and I'm her caregiver! When she requires assistance or requests help, that's all me! Because I'm her daughter and helping her is also my job! Ana said she would ask someone about how to fix the issue and get back to me in a few minutes. But she never called back. When I reached her on the phone the final time, I was told that my information (this time in regards to her Social Security Benefits) was just as suspicious! And that my mother did not make what we put on the application?! Ana was looking at the end of the award letter that states what my mom was previously receiving! What a frustrating person to deal with! This place is not a 5-star palace. And if an employee is THIS confused, they need to be re-trained. ​​

nothin but a horrible experience from the time I moved in November 20 23 upon moving in was…read moreinfested with mice horrible smell when you turn it on my kitchen was flooded due to the tenant above me having Plumbing Issues which left me to clean up the water intrusion which damaged some of my personal belongings they are also charging me after the fact I am no longer a tenant. I have a whole new rental agreement with a different management company that shows the active lease date which is charging me rent for months that I no longer have possession of the unit. There was a whole new tenant during the time that they're stating I owe , charging me excessively for move out charges does not intentively to maintenance repair request invade your privacy coming in your unit without prior authorization stay far away from this will ruin your credit.