They show up earlier than the appointment, very profesional,friendly (technicians Jeremy and Adam),started the job immediately and fixed the issues very fast,and on the same time I wish many thanks to the owner,Chris read more

Decided to try Reardon to find a coolant leak. The repair person that arrived solo was very inexperienced. He only had a wand and said he couldn't find the leak. I asked him if he checked the back side of the furnace or if he had a light as there was dye in the system from another leak investigation and he said no. He called his boss and with a straight face offered to replace my AC and lines to address the leak. He also offered to add coolant. I said no, he left and they invoiced me. I called another company and within minutes found the leak at the TXV valve using a light to find the dye. They tightened the valve and wrapped it, added coolant and AC works. I do not recommend Reardon. read more

Reardon was recommended to me from my real estate agent for an inspection. They communicated when they could come over and was very flexible with scheduling. The servicer who came over was very helpful and thorough. The company was honest and provided helpful recommendations and inspected my ac and heating and showed flexibility with time. We appreciated the tine they took and the recommendation of a new filter they provided. read more

Reardon HVAC installed a new furnace over a year ago. They were professional in all areas from the initial visit to the installation. A minor issue that come up months later was addressed promptly and successfully. I recommend them without hesitation. read more

Untrustworthy, poor communication please learn from us. Reardon was hired to complete the replacement of our entire heating/cooling system in July of 2014. When the system was completed it was done during the summer time and we were not able to validate the installation of the humidifier and the heating system. Our daughter was born in September of 2014 and when we brought her home from the hospital we attempted to turn the heat on and the house dropped 5 degrees within an hour. I called Reardon's 24 hour emergency line at 2:00 am and they responded at 9:00 am. When they arrived onsite the technician stated that the heat was never connected and they had terminated an employee that was leaving job sites incomplete. I wasn't happy that they didn't come back out to validate his work after termination, but my goal was to get the system completed and move on. Reardon stated the next step was to order new thermostats that were fully compatible and come back to finish the installation. This was surprising as the terminated employee was not responsible for placing orders and lead me to begin questioning their overall understanding of the system they partially installed. After a week with no contact they stated that all of the thermostats were on back-order. I called a few vendors and the suppliers (Goodman/Honeywell), and they stated there were no back orders at the time and there was no reason I couldn't get the thermostats right away. At this point all trust was lost and we decided to move on from Reardon. We hired another contractor to complete the work and they completed the installation with all of the equipment that was onsite. We have attempted to recover the costs incurred by having to hire another contractor but Reardon has continually come up with excuses (technical email problems, lost mail due to office being painted) even after they acknowledged the system was installed incorrectly. After many attempts we have decided to move on. read more

Our AC went out over the weekend (a very hot weekend) and we called Reardon first thing Monday morning. They were able to come to our house by 3 PM same day, and fixed our issues within an hour for a very reasonable price. Great service! read more

Always very professional and courteous. Always let you know when they're coming and if they might be running behind. Always competitive pricing and don't try to upsell you on things that you don't need. Also love that it's a family-run business. Keep going back to them when I need them. read more

On time, performed requested service, reasonably priced

In 2019, we moved into a house with a 13 year-old central AC system. by 2021, at the 15 year mark, it began to fail. We called Reardon HVAC. They were very responsive and diagnosed the problem. Unfortunately, the old system could not be repaired as it was outdated, Freon-based, and parts could not be obtained. Chris gave us a quote for a new system, and his team began installation shortly thereafter. They were professional and efficient. The new system has been great. I signed on for the annual maintenance contract. Very pleased with the service of this company. read more

Tom has been the calls for us. He came to our rescue when we call. He's been very responsive to our many rental properties.

I needed my furnace replaced in an emergency situation and Christoper and Tom could not have been more responsive. They went over the list of options and answered my many questions. They helped me select not only my new furnace but the various options for that furnace. I also decided to replace my very old a/c coil and compressor and they were equally helpful with those decisions. Christopher measured the dimensions and other various aspects of my house to insure proper sizing of my heating and cooling units. This is an important step that the installer of my previous furnace did not perform. Christopher performed the actual installation of the furnace, the humidifier, the a/c components and the new high-end thermostat. Not only did he perform the work on time and on budget but he did the kind of job you would hope every contractor in your home would do. The work was neat, clean and thorough. He went above and beyond and fixed existing problems such as PVC piping with sharp angles, leaking ducts and other problems not directly related to the installation. Christopher spent time with me to explain all the features of the new computerized thermostat. Finally, the paperwork I needed from them to apply for loans and rebates was very well prepared and arrived in a timely manner. I could not be happier with the whole process. I have had some bad experiences with HVAC people but Reardon HVAC definitely is one of my best experiences with home contractors ever and I can't recommend them more highly. read more

Reardon HVAC is so far the best heating and air conditioning company I have dealt with. Their response time was very quick, I got a call back within 5 minutes of my initial call. They scheduled a service visit for the next day and showed up on time. The work was done as promised. After they left, the place looked as if no one had been here, very clean. They didn't overcharge me as other companies tried to do. I will call them again, and recommend Reardon HVAC to anyone needing heating and air conditioning service or installation. read more

DO NOT HIRE Reardon HVAC! I can NOT effectively convey my frustration and disappointment with Reardon HVAC in a review, but I will try. I hired Reardon HVAC in 2013 to install a new central air unit with a heat pump. We almost immediately began having problems where the entire system failed and would not work properly, over and over and over. Reardon HVAC came to my house countless times to repair countless issues with the unit itself as well as with the Goodman compressor. After several issues and several repairs, I expressed my concerns to Tom Reardon about the Goodman compressor being a lemon; Tom assured me that everything was fine and that his company would get it right. Fast forward to the fall 2014. The system is completely down AGAIN and Reardon HVAC will not return my phone calls. Fast forward to spring 2015. The system is still completely down and Reardon HVAC will not return phone calls or emails (4 phone calls through their live answering service and 2 emails sent). Now I'm stuck with a central A/C unit that is less than 2 years old and Reardon HVAC who installed this unit refuses to stand behind their work and fix the faulty unit that they installed. I currently have a lawsuit pending against Reardon HVAC to try to recoup some of the money that I have spent on this defective system that they installed. Not to mention the continued issues that I am having with it and lost days at work to deal with this nightmare! I have contacted Rodenhiser to address the issues that Reardon HVAC has dumped in my lap. As of today, I am thousands of dollars in the hole on repairs that Rodenhiser has made to correct the problems that Reardon HVAC created. Oh and as a side note, Reardon HVAC has also jeopardized the warranty on my Goodman compressor because instead of notifying Goodman of the issues we were having, they decided to make their own repairs without going through the Goodman Warranty. Please listen to my story and go elsewhere for your Central A/C needs...this has been, and continues to be an absolute NIGHTMARE that is causing a tremendous amount of stress and frustration on me and my family. read more

Reardon came over to check out my HVAC systems that needed to be replaced. He ignored what we asked for and gave us a quote for what he wanted to install. His quote consisted of a dollar amount on his stationary; no itemization, no brand names, just an astronomical number that other HVAC contractors laughed at. read more

I have three thermostats, Chris came to run the c wire for two of them which worked, but he changed the wire for the third one which caused no power on the wire any more. So I called Chris who said would come back to check the problem. Then he stopped answering the phone call and text messages. So I went to their office, Tom (Chris' father) who's the owner, promised to come and it took about two weeks for him to come by. But he didn't know how Chris changed the wire, so he said he would check with Chris. But until know still no response. It's almost three weeks without heat in my kitchen and dining area. Would not recommend them at all. read more

Reardon installed a furnace. It did not work properly. They did not stand behind their work. We eventually had to hire someone else to fix it. read more

They are grate. They came over the day be for New Years and replaced the heat in my house.