Had our first servicing from Notturno for our six-year-old Renai system. KEVIN, our tech, arrived…read moreon time and was very pleasant to work with. Total process took about 40 minutes. For me key points for making a decision to go with them include: Pricing is competitive, They return phone calls promptly. I'll be working with them again.

Good at responding in a timely manner but Should advertise that they are not licensed in Rhode…read moreIsland

When I initially called the experience was fine. Appointment was relatively fast to set up and Matt…read morecame to the house to check out the issue with our sink. The sink needed replacing, so he said a quote would be coming soon. It was at that point that things began to take a turn. Matt came on a Wednesday. By that Friday afternoon I had heard nothing regarding a quote or any additional information, so I called. I got the AI phone answer service "Dane", who is meant to sound real (with computer keyboard clicking and background voice noise) but is clearly not. AI Dane said that someone would call me back. Nothing. The weekend went by, Monday, Tuesday then Wednesday--a full week--went by. AI Dane was happy to take a message and have someone return my call. Only when I told AI Dane to cancel the project did I get a text--not a call--from someone named Chris (was he AI? who knows) saying that he thinks it will be "around $850." After all that waiting I would rather go through someone else. They may do good work--I can't speak to that--but their communication needs a lot of improvement. Update: Chris apparently is real, at least he said so in a text, and said that there were some issues that came up on their side and that they were sorry. Honestly, if a message had just been communicated to me that there were some issues and that that they would be able to get to it the following week, I would have been fine! I am not a jerk. But I do need businesses that make the effort to communicate clearly, which did not happen.

Plumbing Solutions diagnosed a problem we were having with our kitchen sink draining. They proposed…read morea solution that would make it easier to clean out in the future. Arrived on time, project was on budget and solved our issue for the long term. Yakov did a great job explaining the issue and options, so we are completely satisfied with the outcome. Will definitely use Plumbing Solutions again.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Lenny was great to work with. Funny and kind, he was patient with my 9 million questions, and is…read morevery responsive via text. Appreciate his work and time.

Professional, QUICK response time and arrival. Saved us for the winter and very friendly. Will be…read morecontacting again in the future for issues, theres a good reason why you shop local and these guys are one of them. Had a reasonable quote from them unlike Landry who quoted us 6K for a basic electric water heater. will update if anything goes wrong but so far extremely satisfied. pics are old vs new.

Quality of service was superb! The heat dropped to 45 with temp outside at 6 degrees on a windy…read moreSaturday. My plumber was helpful in shutting down the water and then recommended this company to replace the igniter on out Lennox gas boiler. The response from the service tech, Noah was quick, informative and professional. Amazing that it was back up and running in no time and at a very reasonable cost.

$600 for 30 mins of work, and a $15 part…read more Service is fast and friendly. I love they way they respond and follow-up, but you certainly pay for it. No rush fees or weekend charges, just a simple fix. I sent pictures ahead of time. The guy was in and out in a half hour. I asked about the huge charge and someone called back promptly. He was very friendly but made it clear... that's our price. I live around the corner and I always like to work with my neighbors. I guess everyone isn't so neighborly.

My mom has been trusting her home to this company for a few years. Most recently we were having an…read moreissue with flushing/drainage. Tom came in with his equipment ready to solve the issue. After making his way into a very old pipe he used an electronic telescope to look into sour sewage pipe. He humored me and allowed me to watch. I can only liken it to a colonoscopy! LOL What he did find was that the issue wasn't ours! There's an issue on the city's side. This was truly money well spent! I just have to add this - I truly appreciate the honest care they have taken with my mom and her home. Being out of state you always wonder if your older parent is being taken advantage of. This I can happy say is not the case! She has used BBP and the electrician who is connect to them. I'll be making an appointment for them to do some work at my job as well. I highly recommend them :)

I had a clogged ejector / sump pump in my basement that needed servicing and my friend who is a…read moreplumber referred me to Boston Budget Plumbing. The plumber did a good job and fixed the problem quickly and the owner agreed to adjust the price down from the original quote because it went so smoothly. Appreciate it.

Great job and extremely professional…read more Bruce and team were a pleasure to work with. They were extremely fair with their prices and went above and beyond to make sure we were happy with the work. My wife and I hired them to do a whole house filtration system for an acquasana filtration system. They had it installed in 2 hrs and inside the estimate they provided. They realized the parts in the kit were crappy, and used their own pipe connectors because they were concerned with durability. They even went so far as to fix our leaky sink just because he noticed it dripping!!. No charge :-). I have 2-3 more projects and I know I dont need to shop them - just gotta make sure they are not too busy!. Chris + Kelsey

Amazing service! Answered call right away, came right over, worked quickly AND couldn't have more…read morepleasant, polite, personable or professional. Hope I don't need them again, but if we do, nice to know they're there!

I'm very happy with STP Plumbing. Steve and Chris installed a new toilet, sink, kitchen faucet, and…read moreshower. They also removed a garbage disposal and replaced three shut off valves in my basement. They do high quality work with attention to detail. Very friendly and easy to reach. I would call them again without question.

I was at my neighbors house all day helping her with a flooded basement. She's 90 years old and…read moreI've helped her out "dozens" of times because of Predators towards the elderly . On this day later on she contacted her Realtor and he arranged for a Plumbing company, for as it turned out it was a simple trap blockage in her basement. Ive done this several times in my home and it takes about 15 minutes. Both the Realtor and the 90 year old woman wanted me there for the obvious reasons. They charged her $640?, (Woonsocket Average is $250 to $400 with all fees and Labor. and it would be over $900+ (not typical) if they had to snake to the street?. The blockage was just in the house. Earlier I was showing her what to do if her main Hot water tank drain value blew out (like mine did) and water spouted out. Shut off the water supply, open the pressure relief valve which would stop the flow. After slightly pulling on the value it developed some water drops, perhaps temporary?. The plumber said since you (I) messed with it you should pay to have it replaced? I'm sure its only a $20 item, they quoted me $450 to replace it? (that's hysterical and BS! )? I believe he was scamming me...II said no I will replace it myself. I said you should help the 90 year old lady! and he said he would not charge her (I hope he didn't?), I will check. I noticed, my wife as well that the water heater appeared to still be under warranty and the plumber seemed annoyed when she said this! After doing some research it was leaking because of particles and minerals on the seal. There is a method to flush and clear the minerals. So they did not have to replace this pressure valve. So much for the so called Master Plumber in the room! they were simply trying to pad their bill, no question about this! He needs a Plumbing refresher. In any event the unit is still under warranty and they should have just flushed the valve. . When I stopped back in 5 minutes (after emptying the full shop Vac for the plumber, a supporting gesture) there was someone else there that claimed to be the owner and he seems ready to get violent with me ( I am 74 years old). I guess the cry baby plumber needed help. I was there in her best interest protecting her as she has very little money. The owner kept threatening me telling me to get out, that I don't anything about running a business..how comical!....but I had all my tools there. Eventually I left. I wouldn't hire this Plumbing company if they were the only ones in town. My son in law is a certified Master Plumber that does all advanced work for his company, which they mocked? Complete as- ho_es. These companies act like a casino charging as much as they can. Their website shows that do very basic work, nothing advanced? I can understand why they don't like oversight. I have a plumber I use from time to time...a real class Act, reconnecting and adjusting my Gas fittings after I installed a new water heater with a larger footprint. New pressure relief valve. FYI Brass valves simply do not fail for a slight pull on it, it was 4 years old I believe, perhaps a cheap one?? Takes 5 minutes to replace it https://www.amazon.com/s?k=pressure+relief+value+40+gallon+hot+water+heater&crid=3L448KHLERFZP&sprefix=pressure+relief+value+40+gallon+hot+water+heater%2Caps%2C156&ref=nb_sb_noss_1 FYI I left a large powerful floor fan there because its needed to dry her carpets...and those Einsteins returned the fan to me and presumably intended to leave the carpets wet so more mold can grow? Pathetic and inexperienced and could care less mentality There are many fine Plumbers is the area and probably 1/2 the price. Over pricing is mentioned in other review sights. When looking for help find an experience Plumber who works for himself! Stay away from pretty work vans, too much young staff that creates a Hard Nut to afford each month resulting in pressure to charge more. Someone mentioned he was charged $675 to add a new water line in his Fridge. That's absurd! They must view their clients as targets,