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    Red Carpet Tickets

    1.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

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    12 years ago

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    12 years ago

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    Ticket City

    Ticket City

    2.1
    (212 reviews)
    11.4 mi

    The day after purchasing tickets I received a text from an unknown number with a link, no…read moreexplanation just a link. I never click on a link from unknown numbers so the text was deleted. After receiving an email I guessed the text had something to do with my tickets so I called ticketcity, yes the text was for my tickets. I requested another text or email but only received excuse after excuse. Multiple calls over several days with one excuse after another and no tickets. Poor customer service that will not or can not make decisions to solve issues. This was my first and last time using ticketcity. Guess my only option is to dispute charges with my credit card company.

    BUYER BEWARE: TicketCity are Rip-Off Artists!…read more Their guarantee states "You will receive the same tickets you purchased" and if not you will get a refund. The tickets I received were THIRTEEN ROWS below the tickets I purchased! This is unacceptable, especially at a football game as we would nit be able to see, which is why we purchased Row S... not Row F which they gave us! It took two days and many frustrating hours of phone calls to even reach a human. Each time they would transfer us back to the digitized voice with NO option to choose that matched our problem. WHAT A NIGHTMARE! FINALLY got someone who after 45 mins of going back and forth with "We don't give refunds" and us quoting their review, they finally agreed to the refund, told us they put it through to our Paypal account and we'd have our refund in 3-5 days. LIES! It has been a week and STILL no refund. I filed a claim on Paypal and now they are telling me they can't help me because I filed a claim with Paypal, when all they would have to do is issue the refund through the claim to close it! This company has nearly 50 complaints on Better Business Bureau. Horrible company. In response to the company response: ZACK: NO YOU DID NOT ACCEPT THE CHARGEBACK! I just spoke with Paypal and they are STILL awaiting seller response on this case... you have NOT responded in the 7 days the case has been open, and there has been no refund issued. Why lie???

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    Ticket City
    At TicketCity, we love dogs...especially puppies.
    At TicketCity, we love dogs...especially puppies.
    The TicketCity Team

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    The TicketCity Team
    Front Gate Tickets

    Front Gate Tickets

    1.3
    (390 reviews)
    15.0 mi

    I was not smart and used my PO Box address for shipping my VIP EDC ticket because I was in the…read moreprocess of moving. Well, UPS can't deliver to PO Boxes and I panicked. Reached out to EDC support and they graciously shipped my wristband + box to my new address. I am very grateful that the Front Gate team took care of me. I got it in time for EDC, this Tuesday. I'm just really grateful that even with hundreds of attendees, the logistics team is working around the clock to ensure the stragglers and un-smart folks (like me) can still make it to the festivities. Thank you so much for all of your help and making my 2nd EDC a dream come true.

    What an awful and utterly trash customer service. And I'm in this field for a living…read more So trying to purchase 3 tickets to an event, and receieve a unable to process payment, please try a different card. So we did Between 3 of us we tried 5 cards across 3 different people We tried 2 phones, a tablet and a desktop computer We tried PayPal and venmo We tried different login accounts to frontgate All receive the same error. Each of us called our banks... No pending or declined charges Out of ideas, we call the FrontGate customer service. We explain all the steps we went through For the next 20 minutes we get asked the same questions we just told them. Did you try a different card/call bank/ different device/try venmo Out of options. They then proceeded to gaslight us and tell us it was on our end and need to call our bank It's like they got to the end of their troubleshooting sheet and if all fails send them to bank. They refused to escalate this to tech to review or to management They refused to provide a complaints line or contact information Then I come online to see them flamed constantly by others. What a garbage company What a disgrace to be Peter Norosky, vice president of customer service. Massive company owns almost a monopoly on this industry (live Nation owns this) and can't even have a working payment portal or a decent customer service. Il avoid using them at all costs from here on out

    Photos
    Toilet overflowing at customer service line, Rolling Loud California.
    Toilet overflowing at customer service line, Rolling Loud California.
    The work that's more important than the EDC Tickets.
    The work that's more important than the EDC Tickets.
    Reporter from Fox 5 Las Vegas - she did a segment earlier about the EDC 2016 ticket delays- too bad she missed the stampede up the escalator

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    Reporter from Fox 5 Las Vegas - she did a segment earlier about the EDC 2016 ticket delays- too bad she missed the stampede up the escalator
    Best Tickets

    Best Tickets

    4.5
    (8 reviews)
    67.1 mi

    I've said this before and I'll say it again, Best Tickets is the best place to purchase tickets for…read moreany kind of event happening in San Antonio or even across the country. I've been a loyal customer of Best Tickets for some years now and the customer service they offer is outstanding. You just let them know which event you are looking to attend and your price range and I can assure you that you won't find a better deal anywhere else. Also, they don't trick you with a bunch of extra fees like Ticketmaster or other online pages. Plus a really nice perk of Best Tickets is that if you are going to a Spurs game or concert at the Frost Bank, their store is open and they have a wall full of complimentary beer and seltzers for their customers. Definitely give these guys a chance next time you are looking for tickets!

    Best Tickets brings more than just tickets to you when you stop by on your way to the AT&T…read moreCenter...they treat you with an experience like no other ticket vendor! This hidden happening place is the perfect pre-game or pre-concert spot on AT&T Center Parkway. You can call beforehand or buy tickets online. If it's a last minute purchase you can often buy tickets here just before the event, too. It really all depends on the event popularity and seats available of course. The staff is friendly and pleasant with each customer. The highlight is when they invite you into their Lounge, so it's a good idea to beat the event traffic and get here early! You can buy an AT&T Center Parking Pass with your tickets too. There is not much parking outside the shop, but if you get there at least an hour before the event you should be good. Sitting in their comfy lounge is intimate and makes for a great place to surprise a date. You can choose from a plethora of beers that they have stocked on their back wall fridge. So grab a BT koozie, and select one of the many complimentary beer choices! Practice that "Go Spurs Go" chant with your friends on the way to the game and you are ready to catch the action!

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    Best Tickets
    Best Tickets
    Best Tickets

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    Red Carpet Tickets - ticketsales - Updated August 2026

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