I can't thank Doug's Auto Body enough for helping me through a frustrating insurance claim process…read more After my son's accident, GEICO initially classified our vehicle as a total loss based on photos alone. The car never left my driveway, was never physically inspected, and the salvage title process had already started. Something about that didn't sit right with me, so I decided to get another opinion. From the very beginning, Ana was incredibly helpful, knowledgeable, and professional. She took the time to explain the process and what options were available to me. Shortly after, Luis, the owner, personally called me. He was straightforward, honest, and didn't try to sell me on anything. He simply explained the situation, gave me realistic expectations, and even shared valuable advice on how to handle insurance claims in the future. After a complete teardown and inspection, Doug's Auto Body determined the vehicle was actually repairable. As a result, GEICO had to reverse the total loss determination and stop the salvage title process. What impressed me most was that they focused on facts, proper inspections, and doing things the right way. They treated me with respect throughout the entire process and took the time to answer every question I had. They truly work for the people. If you're looking for an honest auto body shop that genuinely advocates for its customers and knows what they're doing, I highly recommend Doug's Auto Body. I'll be attaching before-and-after photos because the work speaks for itself. Thank you, Ana and Luis, for your professionalism, honesty, and guidance during a stressful situation.

My 2008 Nissan Titan was suffering from a common Nissan product problem concerning the exterior…read morepaint, that is, very thin clear coat, from the factory. Recently, I took the truck to "DOUG'S" and met Luis, the amazing owner. First off, I could not help but notice that his shop is immaculate. Second, his knowledge of my vehicle is "spot-on" accurate. Third, Luis's price quote was more than fair and complete. Luis and his crew have made my 18 year old pick up truck look brand new! NO EXAGGERATION...BRAND NEW!! If you need paint work or body work to your car or truck, you can not do better than to take it to "DOUG'S", and have LUIS do what ever is needed. You, too, will be amazed. THANK YOU, LUIS!!!

Used the dog wash for the first time today to wash my extremely dirt pup. For the $10 it cost for…read morethe 10 or so minutes, I was very pleased. Very similar workings as the car wash, it had different options to use such as flea & tick wash, oatmeal shampoo, conditioner, rinse, a shower water nozzle & a drying hose, although my dog wasn't a fan of it. The wash tub was a great height and even had a ramp up so you don't have to throw out your back picking up a frantic pup. Once done & walking out of the gated wash area, there were several folks who also said it was their first time waiting for their turn to wash their pups. More of these need to be opened instead of the ridiculous amount of drive thru car washes on every corner. The ease & convenience of this wash will definitely bring me and my pup back.

Horrible to wash your car. Brush leaves horrible micro marring / swirls on your paint.read more

Had an appointment at 12:30am for half a removal on one window and tint around the whole car expect…read morefront. Dropped my car off , 3 hours later around 3 I call for an update because i never received a call or text and the lady says she will check and call me back. 10 min goes by and she calls back saying it will be another 3 more hours because they are struggling to do a removal and it will be ready by 6. They call around 5:35 saying to come at 6 it is almost ready. I get there around 5:53 and walk into the lobby and the guy says i can go check it out as they are finishing it up so i go and wait another 10 min. They pull the car out and say its all ready to go and I ask what the reason was for adding an additional 3 hours when the lady from the beginning said it wouldn't take no longer than 2.5 hours. The guy doesn't understand my question so he called another guy over and the guy stated because they kept cutting out the wrong pieces and had to redo it all over again and again. So then i was going to ask for a little discount for the inconvenience. As i started to speak the guy walked away from me to go talk to his buddy then came back a couple seconds later saying 'so did you send the money' . What a big inconvenience and service was not as good as expected. Tint was pretty nice but service + fee + timing was not it. After talking to the owner of the company about the situation that happen everything was cleared i was reassured better communication and everything will be worked out. I really appreciate the call from the owner

They were very communicative and professional. Good work. Showed up on time and worked right on my…read moredriveway.

After getting the run around from another shop, I thought I would try Freedom. Jermey jumped into…read moreaction diagnosing my AC issue on my truck. Literally, knew what the issue was in ten minutes. I asked him if he could do transmission filter and fluid and belt changes while he fixed the AC. He agreed and said, All he needed was a day. He was true to his word. He did it in one day and truck is cold and purring perfectly. I will be using him for every service and be recommending him to anyone that asked. Great work Jermey!!!

I chose Freedom Auto Repair because of its excellent reputation and specifically sought an…read moreindependent shop to objectively diagnose persistent front suspension noises on my 2018 Chevrolet Malibu after extensive suspension work had already been completed elsewhere. Before my appointment, I completed their online intake form with a detailed description of the symptoms and my request for a comprehensive diagnosis. My appointment was on June 29, 2026. Jeremy, the owner, rode with me during a test drive, and together we identified multiple distinct noises coming from the front suspension, including an unusual noise that could be felt and heard through the brake pedal. Before I left the vehicle with them, I understood that all of those concerns would be diagnosed and repaired. Freedom Auto Repair kept my vehicle from June 29 until July 21. During that time, they contacted me several times to thank me for my patience, which I appreciated. When I was notified the vehicle was ready, I asked to test drive it before paying. During that drive, it became apparent that while some of the noises had been eliminated, several of the original noises were still present. I calmly explained that this wasn't consistent with my original service request or with my understanding of what we had discussed before I left the vehicle. Unfortunately, that conversation took an unexpected turn. Jeremy immediately disputed my recollection of our initial discussion and insisted we had never discussed eliminating all of the noises. That was not how I remembered our conversation. He became increasingly frustrated, stated that he was "through with this car," and after I questioned his version of events, he told me, "get out of my shop" and "don't you ever step foot in it again." At no point did I refuse to pay for the work. In fact, I had cash in my hand and intended to pay after confirming the repairs addressed the issues we had discussed. Instead, Jeremy returned my keys and refused payment. While I ultimately wasn't charged for the work, this experience wasn't about the money. It was about the way I was treated as a customer. After waiting more than three weeks for the vehicle, I expected to have a professional discussion about the remaining concerns. Instead, I left feeling embarrassed, dismissed, and unwelcome simply for questioning whether the repairs fully addressed the problems I brought the vehicle in for. Every repair shop can encounter a difficult diagnosis. What distinguishes a great shop is how it communicates with customers when expectations differ. Unfortunately, my experience fell well short of the professionalism I expected based on Freedom Auto Repair's reputation. I cannot recommend the shop based on the way this situation was handled. UPDATE AFTER OWNER'S RESPONSE BELOW After reading Jeremy's response, I want to clarify several points. First, I did not refuse to pay. I had just come from the ATM and arrived with cash in hand. Such is easily verified with a simple review of his in-store surveillance. Jeremy and I agreed at drop-off that I would test drive the vehicle before payment, so my request to do so was exactly what we had discussed. Second, this has never been about what was or wasn't written on the repair order. During our initial road test, Jeremy and I identified multiple suspension noises, including the brake pedal noise, and my understanding was that these concerns would be diagnosed and resolved. Several of those same noises remained when I picked up the vehicle. Third, Jeremy says I insulted him. I did not call him names or use profanity. I told him, "You are being dishonest and twisting yourself into a pretzel to rewrite the nature of our discussion when I dropped the vehicle off." Readers can decide whether that was a personal insult or my frustration after being told a conversation I clearly remember never happened. Finally, Jeremy states he performed "three weeks of work" while also claiming the approved repair was simply replacing both lower control arms. My vehicle remained there from June 29 to July 21. I'll let readers draw their own conclusions on whether that makes sense or not.

Place and people are very professional!!…read more The quality of work is top notch and the representatives are welcoming and friendly! (No matter your budget) Before you drive off they ensure you understand and are satisfied with the work they do for you! $820 well spent on my wife's Honda Civic Audio system! Everything we asked for was to our expectations! Everything they install is backed up in warranty no hanging wires or screws drilled into your car! Thank you guys!

While the people there are super nice they couldn't get the connections corrected to the dash cams…read moreI had asked them to install and hook up. I was referred to them and was willing to pay more to have my stereo installed to include lane watch. At the end of the day I called to get an eta and was told they couldn't install it unless I bought a 440.00 part, which is almost double compared to every other place on line. They did take off 50.00 the bill but still... I spent a lot of money and the work wasn't completed and was extremely expensive so I have a dash cam that doesn't connect, a lane watch that isn't installed and a really high credit card bill! Update: response! I'm still paying on my "old" stereo, I bought it the END OF JULY 2025. It was installed in my OLD car then, you are correct, the lane watch didn't work in the old car, but when I came to you guys I explained everything. I was told, no problem. I'm not looking for anything for free, that just unfair to say. My car was there from 10:30am, it wasn't until I called after 3:00 I was told I'd need an additional part to make the lane watch work, 440.00 more. I did my homework, to add that part it's under 200.00 at every place that sells them. "HDCC-02 Honda LaneWatch camera retention interface $139.99. Oh, I still owe about $600.00 on my pioneer stereo that was purchased in July this year but you expect me to buy an Apline for 440.00? I miss understood, I thought that was for the cost of the part to make the lane watch work. So that wouldn't have worked since I have the stereo I want and am still paying on. I figured I'd have to pay for an extra kit but not more than double, and at this point, why would I think it could be done right? I was willing to pay more to get what I wanted. Also, they did install the dash cam, both front and back, hid the wires good but they couldn't get them connect. I paid for your service twice as much as at Best Buy expecting to get what I paid for. And NO, I didn't miss 2 calls from you, I missed one. I shared a fair and honest review, apparently that upset you. And no, I'm not asking or expecting a refund, if I was I'd talk directly to you. I was just expecting to get what I paid for since I was told they could get the dash cam to work, it doesn't turn on at start up, which it did before, and the back is not connected to the front, meaning it's not functioning and is brand new, never installed.

Always the best service. The inside workers are the sweetest and all of the guys are very detailed…read moreon the vehicles. Thank you for supporting Royalty Fastpitch 12u Johnson -Amaro!!!

I wanted to leave a 5 star so bad because the lady was so sweet in side. I felt so welcomed. But I…read morewas not happy with the diamond wash. I still have dirt on my seats my floor mates still had dirt on them and were not even whipped down. Dust by my push button start. It made me sad

If your in the high desert and need your Windows tinted. You need too go with this Company They Are…read moreProfessional on Time Great Pricing and great finish!!!

Great quality work and convenient coming to your home. Would definitely recommend…read moreTo anyone especially living in the HD