Servers and Manager needs to take a course on hospitality.

The restaurant was great the service was awesome the Lightning is nice had to initially wait for 10 mins to get setting for two but it's on a Sunday night. read more

My husband and I were here earlier. We were seated right away. The waiter we had was very nice and helpful. The place was peaceful and quiet. I had the ultimate feast and it was great! I also order the berry mango daiquiri.. Omg it was so good!! read more

Filthy and discussing!!! Dirty tables all over the place, and staff need to be better training.

Well we wen because we had a gift card . We sat in good time .Our server started ok but then basically dissaperaed . My wife was eating a biscuit and it went down the wrong way and was choking and or was pannicing , i ran to the bar an asked for water an explained why the guy gave me a mouthful of water asking if that was enough. Still nobody came to table .She wound up being ok . SO our ood came wich was ok , but our waiter still never came , He finally came and said well he din]dnt want to bother us and most people take a hour to eat . UMMMMMM yea . well thats just being lazy because i saw him noplace not even at other tables , we wont be back read more

This ultimately my favorite restaurant growing up as kid I love seafood so and this place his the bomb especially when they have there seafood special like the endless shrimp OMG lol and there drinks are good too my favorite is the lobsterita but the service is usually good and the staff is friendly read more

So far we have waited 39 minutes for our food. But they took money off meal for the lateness. The food was ok. I"m sure you can find better seafood than just ok somewhere else. read more

Great food, I noticed all the bad reviews were only for bar. So don't freak out so much about other service.

I was there yesterday to pick an order up. I waited for the hostess for maybe 10 minutes to appear and to tell me to go to the bar. I waited at the bar for 30 minutes until I got the order. The restaurant was not full. I was not happy with the service and the food that I really enjoyed when I was there the last time was salty and not as good as the time before. read more

It seems that everytime I go to Red Lobster they offer less and less options. I realize that this is a seafood place first and foremost, but I miss the options that they used to offer. They useed to have a meal called Dockside Shrimp and Chicken. This would be two grilled seasoned chicken breasts, with a baked potato and a side of shrimp scampi. Along with the side salad and red lobster biscuits this was a very satisfying meal. They used to offer this for $10, but then it rose to $12, and then they removed it from the menu. I tried ordering this despite it not being on the menu, and depending on the place they charge you a different price. One place I got it for $15, another charged me $18. Now these days, their chicken breasts have gone down hill. They come to the table very dry and practically inedible. They do have one chicken dish that I'll sometimes order, Cajun Chick Alfredo. They used to cook this very good, but lately they seemed to forget how to make this. Their shrimp dishes are good, but not very filling. Their snow crab legs are also amazing, yet they are expensive and also not filling. While I do like most of the appetizers, but these appetizers are all made to share amongst the table. The appetizers I would love to get are tha nachos but no one eats them. This plate is huge and there's no way I can polish this off, I asked for a half order or a single order, but they don't accomodate. I believe they need to update their menu selection, and at the same time fix the service problem. Especially at the Woodbridge location, you can wait a good half hour before your order is taken and then another half hour for your check. Who has an extra hour to waste sitting in a restaurant, not me. While this used to be one of my favorites, it is a chain that I happily avoid now. Their prices a re too high, their menu is too unvaried, and the service at this location is the pits. I can see why Red Loberster went on the chopping block from Darden's chains. read more

Went there cuz my daughter was craving Lobster. 25 min wait - okay for 4th of July/Friday - not an issue. Waitress was not very ...let's say attentive. My wife had to repeat her drink order 3 times (water with lime). Drink prices are not listed on any menu - no idea what the Mai Tai (which the condescending waitress insisted on telling me 4 times, that it contained alcohol) costs. Drink was full of ice with about an 1/2ounce of liquid total. Ordered a 20oz. Yueng Ling...seems like the waitress did not even make an effort to wait for the keg head to settle - the glass was a full head empty by the time I got it. I ordered the Fish n Chips - the worst EVER! The Fish patty(?) seemed refried from the previous day - dry and tasteless. I usually don't care if one thing is off, a server could be having a bad day or one food item is a little off, but this was one thing after another. My daughter liked her "Lobster on Lobster" and the warm biscuits. That was the only saving grace. I will not go here again. read more

Great food...the food has gotten so much better over the years! They have great deals and specials...the cheddar biscuits are awesome nice fresh and warm. I always get the pick your own meal where you can get 3 items and a side. I get the coconut shrimp and it comes with it a spicy pina colada sauce, the shrimp scampi and snow crab legs for $2.50 more...it's worth it! I like getting the baked potato with sour cream and butter. Staff is always so nice and polite! read more

I just wanna say that this place was beyond disgusting. The food took forever the service was very bad. We asked for biscuits and it seemed like it was a big deal. We had to wait forever to be seated so we decided to get a cocktail and that was disappointing. This place needs a lot of work. read more

If anyone comes to this Red Lobster to eat a lobster, forget about it. I came in and ordered a lobster, sat around, was served a salad to be only told that they ran out of lobster. Wasn't given an alternative option after wasting my time. This was also after I ordered mashed potatoes with my lobster dinner to be told that they run out of mashed potatoes but I could get a baked potato instead (????) Annoyed and hungry, I called another Red Lobster and walked out. I plan on writing to Darden and letting them know they should change their name to Endless Shrimp and not Red Lobster. What a fail. read more

My steak I ordered was overcooked, dry and bland. I was expecting better when I ordered a medium well but instead got a dry steak.Thank God we have a dog that loves to eat meat. We also got a Shrimp pasta that was dry with no sauce. Also the decor is outdated and the smell is terrible like a old carpet smell. read more

1. Food was not so good only kid's foods were okay 2. Restaurant was smelly, I asked for some freshener no body cared 3. Service terrible, I went on Tuesday evening, not much crowded but still took a lot of time before somebody said "Hi" 4. Whole night felt all the discomfort Will NEVER EVER go back here again... read more

WORST RED LOBSTER EVER. We waited for a table forever even though there was a vacant table right near the waiting area -___-. They took forever to clean it and get us seated. Our server was amazing though, her name was Rubina. Other than that this place sucks. read more

Love their food, bread and drinks and the service is ok. Never had a particularly bad experience. Only thing I hate is that constant moldy smell inside the restaurant. Really takes away my appetite and I'm not sure where it comes from. read more

this red lobster use to be good but not any more the quality of food is horrible we waited over an hour for our food and everything was cold . the manager came over and said I'll see what I can do but never came back to the table.. the waitress came over and told us we can leave . all the manager did was tell us we didn't have to pay but there was no like compassion about the service at all ... never again will I come here . I don't think I'll ever come back to any ref lobster. read more

This Red Lobster was a disappointment. The Server was very nice and accommodating however the quality and selection of food and drink was poor. First I ordered a Lagunitas IPA which appeared on the Menu. After checking my server informed me that they didn't have any. Next, I ordered Rainbow Trout from the fresh fish menu. The server came back and said they were out of that as well! So I settlled for the Cod and the server agreed to charge me the trout price for the Cod. The garden salad that came with the meal was almost the same as the Ceasars Salad that my wife was having except there was a tomato and onion added. I do not like iceberg lettuce and this garden salad had Iceberg lettuce! Other than the kindness and attentiveness of the server, I would say that this was a disappointing dining experience. read more

I like the service and the place. I love their Lobster pizza...soooo good! I like everything I ate and drink in there.

I visited this Red Lobster on Saturday. First the 'unlimited' cheese biscuits were definitely limited. After the first basket, the waitress never came back to offer more which is not what Red Lobster advertises on T.V. I ordered flounder and I found it to be very small with no taste. The grilled vegs and broccoli were also tasteless. The ultimate feast was satisfactory according to my son. My husband's chicken was also very small. Within 20 minutes of leaving Red Lobster my lips were tingling and I had to use a restroom. I immediately went home and was sick the rest of the night. I am allergic to shellfish so I ordered the flounder. Either my reaction was from cross-contamination of flounder with shrimp or the food was not tainted. I have eaten flounder in other restaurants with no reaction whatsoever. I do not recommend this restaurant to people who are allergic to shellfish because their procedures need to be revised. I also am not sure whether my reaction was from the bad fiounder. read more

With all the bad reviews here wasn't expecting too much but my son wanted it for his birthday. Very long wait but they give u a beeper. Was surprised great service good food...prices pretty high for their signature dishes but they have cheaper options read more

Went to this restaurant for lunch yesterday. It was the worst seafood we ever have eaten, I was nauseous after lunch & remained so today. The food was soaked to the gills in grease, I didn't taste any butter flavor at all, just grease. The side of fried shrimp was the smallest shrimps I ever saw and were fried so much that they were dark brown and dry. The place is not lit well, very dark. Everything on menu is very expensive and not worth the price. For a place that specializes in seafood, it is a big disappointment. The only nice thing I can say about here is the staff is polite and friendly. read more

Haven't been to Red Lobster in Iselin in a while and won't be returning. The server, Melvin was very nice and accommodating. The food, well let's just say that you need a magnifiying glass to see the shrimp because it wasn't any larger than a quarter and the portions much too small while the prices go up. $5.49 for a CUP of soup??? which wasn't even fill to capacity and served too cold. The bread and salad were as in the past but the meal itself was a disappointment. Between this place and Olive Garden, I can't say which is declining more rapidly. I'll go back to Shop-Rite and purchase shrimp there where I can get two dozen at a far better price and much larger and grill it myself at home without having to leave a tip. Upon arriving, the "server" told me that the place didn't open until 11 AM but it was after that and they were still sweeping the carpet and hanging decorations. Shouldn't this be done BEFORE patrons arrive? Nah, the place is not the same and the portions anything but palatable in appearance and much too expensive for the price. Lot's of other places to eat especially the privately owned where they truly care about their product as well as the patrons. Deciding to try Red Lobster again was a waste of my time and yes, my money. read more

I never wrote a bad review before but tonight was the worst experience. The first thing my husband asked the waiter for was water all around (there were 4 of us). We left two hours later and never saw our water. My son asked for dressing on the side of his salad, that didn't happen. I ordered a ginger ale with cherries, didn't see cherries. That wasn't a reason to complain but when the three meals came out and mine never did and the waiter was never back to our table my husband had to ask someone to get him. I told him my meal never came and I don't want it so remove it from the menu. After he apologized he offered me the meal and free dessert which i declined. He asked 3 times and the third time i said ok, fine, i'll take it to go. We waited 15 minutes for our to-go-bag AND I was charged for the 'free' meal.So naturally i took it out of his tip and left him nothing which was being very nice. read more