A great experience considering it is a chain. Prompt and energetic greeting by the GM, great server and the food is as expected. Only grip is the sides that you get "one scoop" of rice. Stop being chintzy! read more

Forgetting that Mother's Day was a holiday so the shrimp deal wasn't available. I didn't mind that so much but the flavors included in the shrimp deal aren't on the menu so you cannot order them. And another crazy thing is you can order 4 types of shrimp which is similar to all you can eat deal. The weather outside was cold 40s. And they had the AC going full blast. It was about 6pm and usually it's more active at lunch even on Mother's Day. Being short handed isn't an excuse for the experience we had. Rarely saw the server and she kept getting my drink wrong. She rarely was there. I waited forever for a refill. The food was bad. My shrimp wasn't pealed and still had its shell or skin on it. Bathroom is cold and wasn't very clean. Like other reviews we're going to forget this place exists. read more

Go elsewhere!! We should know better anymore. The Lob has just went into the gutter. Ordered the crab legs and wanted them in garlic. She told me they were out of garlic. I just chose steamed. The very next table asked her for crab legs and she offered garlic. My husband asked her if they grew more garlic or what!? She didn't reply to him at all. The place was yet in need of a cleaning and management was non existent! read more

Took my 97 year old mom to eat at her favorite place which now it is her least favorite place. Food took an hour and we almost left because of the delay. Filet mignon medium rare arrived as an over cooked piece of something other than filet mignon. Mom's seafood boil was overcooked. Waiter had the meat redone and this took another 20 minutes. When it arrived it was super salty. We did receive a 20% discount- but it was an overall terrible experience except for the caring waiter who served us. He kept saying they didn't expect to be busy on a Thursday (during bike week?). Just eat at Demores if you're craving seafood! read more

Red Lobster - Seafood Near Me - Sandusky, Ohio

Super slow service, one wait staff brought biscuits that were undercooked, then we wait for 15 min to get drink and appetizer ordered. When crab queso arrived the chips were soggy and cold, you could literally fold the chips in half and watch grease drip out. We ordered when the appetizer arrived so didn't know about the chips for a minute... we didn't see the waiitress again until she came with the entrees, we told her about the chips . She picked up the appetizer and said do you want me to take it off.. never refilled our drinks . When bill came the appetizer was still on there . When I asked her to take it off she didn't apologize for forgetting... now mind you there were only about 8 other tables in the whole restaurant... When my ordered crab legs she was told they didn't have garlic.. but when I was walking out after paying I hear the same waitress tell another table "We don't have Old Bay, we only have Garlic or Cajun left" ... at that point I was barely able to keep from saying something really loud about it... read more

Shame on us for thinking that the manager and server were smart enough to understand the technology of the Red Lobster app. We had a reward for an appetizer. We ordered the appetizer. The app clearly said once the server had the code then I could close it and it would disappear. The server did not write down the code correctly and it disappeared. She then did not understand where the code went and why I could not retrieve it. The manager charged us $13.79 for the appetizer that we would have never ordered unless we had a reward. We will forget this place exists. read more

KKis the best server this place is best. I recommend coming here and the food here is amazing and came out fast

Food was underwhelming, extremely uncomfortable temperature control. It's extremely cold and the air was on so much so, the napkins were being blown off the table. The waitress was amazing and we never had to ask for refills. read more

Red Lobster - Delicious biscuits - Seafood Near Me - Sandusky, Ohio

Good calimari for eating Good lobster for eating Good tea for drinking Good service and good biscuits 5 stars read more

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decent food and quiet atmosphere, the waitress Jawon really made the experience! she's informative, sweet , and was on top of all our needs some of the best service we've had in a long time. read more

Haven't been to the Sandusky area in a long while, so it was nice to see this area busy and full of good restaurants and shopping. I decided to go to Red Lobster as it has been awhile since I have gone to one. It was really good, but a messy fun experience. I had the 1lb snow crab legs with fries, caesar salad, and a Mountain Dew. I should have brought like kitchen scissors for the crab legs because you can't eat them just with the "knuckle cracker" since you miss some of the meat due to how challenging it is to get the meat out. The crab was delicious, though! And the bread; how could I forget the bread - So good! The service, for the most part, was good, but the server seemed like she was in a hurry to get us out the door. Overall, I was satisfied. read more

Came to restaurant for lunch on Wednesday 7/12. My son and I sat down at the bar to order food and drinks. We were told that someone would be right over to take our order. 25 minutes later nobody had bothered to even acknowledge our existence. We would have left sooner but there was an exciting tennis match on the bar's 24 inch 1994 model TV. Come on,,, be better! A couple sitting in a booth nearby commented to us as we walked by them on way out the door that they waited 20 minutes to be seated, 10 minutes after seating for order to be taken and 20 minutes after order was taken to get their food. Perhaps more workers should be scheduled or hired. Wages may need to be increased to entice more help. If you can't service the customers then close up shop and let a better restaurant take over the building. read more

No stars here, took over an hour for food to arrive, when it was ready the manger walked by our table with food took it to another table 10 mins later they brought that food back to us. It was all cold then they served it to us and the manager mysteriously disappeared with no explanation, had to ask our server to send her over. Susie who by the way is an excellent server she gets 8 stars!Told the manager that I did want any thing remade to make up for it didn't have another hour to wait, still waiting on bacon cheeseburger that was ordered 2 hours ago. One final complaint they definitely don't polish the silverware after its washed all kinds of nasty rinse water or sanitizer on it.Will not be back here ever again!!! Waiting to see if its taken off my bill I will pay for the drinks and appetizers those were fine. Good place for apps and drinks but not dinner! read more

We waited at the host desk while the two hosts argued for 2-3 minutes about staff availability. Then we were seated in the most crowded little room at a dirty table, while there were several empty booths in the main room. After 5 minutes, my husband went to host desk to see if there was another table for us but nobody was at the desk for at least 3-4 minutes. At that point, we decided to leave because my husband said "there's something wrong here". In addition, the large group seated next to us had a bill full of errors and things they didn't even order. read more

This place has really gone down hill. We had a group of 8 and some struggled to find something to order that they actually had. Out of burgers(kids), out of popcorn shrimp, out of some of the linguine. Salmon nope. Finally found something for everyone. Food came out and they had the be the smallest baked potatoes I have seen served in a restaurant. Literally the size of a tennis ball. Service was fine, tipped 50% of bill due to it being Christmas Eve and no complaints with service. Just the way it's ran, needs seriously revamped. I would not recommend this place until they make a lot of changes or get new owners. read more

Service was horrible. Waited 20 minutes to get biscuits. 40 minutes before our salad. Daughter didn't get her steak. Husband ordered endless shrimp and was supposed to get 3 kinds in the first round. They brought him 2 and when the waitress realized it she went to get it and didn't come back for 30 minutes... without the shrimp. I understand they were busy but there is no excuse to forget a whole steak. The manager was comping a bunch of tables and by the time she got to us, she was just hateful. I have given this place several chances but everytime it gets worse. We were there over 2 hours and left very unsatisfied.​ read more

Bad service , several items on the menu weren't available. Won't go back . Must have a hard time getting employees to work there . Waited 45 minutes to get our biscuits read more

Decided to go with the all you can eat soup and salad and biscuits. Our waitress was very nice until she got our "cheap" order! Then we hardly saw her again because she was catering to the "more expensive" orders! We love their clam chowder which was lukewarm, Caesar salad was good though. The biggest disappointment of all were our favorite garlic butter biscuits!! Yeah right - not our day - you couldn't even smell garlic but when we told the server, she said, "oh, they just didn't put enough garlic butter on them" which she thought should have made everything okay?!? We stopped there but these biscuits were minuscule, we're not cooked long enough and probably leftovers from the day before!! I learned that Red Lobster is not the same restaurant we used to!! Prices were through the roof and the quality of the food/seafood just not there!! BIG DISAPPOINTMENT WITH FOOD AND "PICK MY OWN CUSTOMER" SERVER!! read more

I'm giving 4 starts because of a wonderful waitress that gave exceptional service. The manager seemed like a real good guy too.

We had a great meal for takeout while on vacation. Thanks for the great service and great food!

Such great food! Came here with my family after a very long day at Six Flags. We had the absolute nicest waitress (Javon- the sweetest lady ever) and an overall great meal. We've missed coming here! Cant wait until we can enjoy it again :) Definitely recommend the lobster, it's to die for. read more

Food was Good! Jowan was our waitress she was FABULOUS, attentive to what we ordered! Friendly and Quick! Very Good Waitress!

I decided to give it a try even with the reviews it had since my kids love shrimp The service was great. The staff looked happy which makes you enjoy your meal! read more

Waitress was fantastic, quite attentive and personable. A little unsure of some answers to questions I asked, but made up for that in good service. We went for the CREATE YOUR OWN ULTIMATE FEAST special. We were disappointed about many of the items we ordered. The broccoli was way over cooked, the lobster mac & cheese was runny and not very cheesy, nor was it hot. The stuffed shrimp were an odd taste. The good things were the poached lobster, scallops, shrimp scampi. We expected better for the price. read more

My wife and I typically keep Red Lobster in the loop for our Saturday lunches before shopping. As usual, the staff was friendly and very attentive. The food was great (Grilled Shrimp Tacos are the best) and the price was even better. If you frequent Red Lobster regularly, don't forget to scan your receipts for the points. They add up quickly and make the visit that much better. read more

I had a horrible experience @ red lobster!!!!! The waitress was so annoying!!! This was my first time ever here in Sandusky on a great date and she almost ruined it!!! She was not friendly @ all and very unappreciative.... I'm never ever going there again read more

Red Lobster - Reb lobster sucks - Seafood Near Me - Sandusky, Ohio

Always have a great experience at this location! Servers are always spot on even during shrimpfest (all you can eat shrimp) and my husband keeps them moving. His record is 450 shrimp ‍! Kids and I end up watching him eat!!! No he isn't 509 lbs ‍! Sandusky is our hometown and we moved away but if we are going eating at a RL me make it a point to drive to this location! Of course once in a blue moon things go wrong but the manager always makes a point to make it right! Recently went and had a "newer" server that needed some coaching and hardly had to say a word to the manager and he had it taken care of! Love this place. They seem to treat their stag as family as we always see the same servers year after year! Keep up the good work!!! read more

Very disappointed! I called in a carry out order and as I got to the restaurant the waiter was checking off that everything was there... I noticed that the side of potato wedges had 3 very small wedges. When I asked, she said that was all that was in the carry out orders???!!! Upon arriving home we found that ALL of our food had much smaller portions than that of our previous orders that were eaten at the restaurant. Not that big of a deal but we had planned on splitting meals based on our previous experience and were not able to do that. The prices certainly do not reflect the smaller portions... So be AWARE! read more

Love the way your 10 to 15 min wait turns into 30 mins + also needs more seating and they let people who came in after us seeted first.

Not just this location, but every Red Lobster has went downhill in my opinion. The quality of food is just not up to standard with menu prices. Fish and lobster taste old. Go local to Sandusky Fish Co in downtown or Jolly Rogers in Port Clinton read more

Well here is another bad review for Sandusky eating lol Our waitress here was very creepy and stood around a lot talking, our drinks were empty for 15 minutes and we could not find our waitress... we were waiting to see how long it would take for her to fill our drinks.... we ended up asking her if she could. The food was good but the service sucks. we might be back here, but not for a while.... its a lot of money to spend when the service is crap... we thought it would be good service for the price but we were wrong lol read more

First I would like to say the service is bad and I mean VERY VERY VERY bad.I was here for a friends B Day party and it seemed they just ignored our table of about ten.I ordered strip steak and it was very good.The only problem I had was the 18% charged on our bills for being with such a large group.I say its hit or miss with Red Lobster. read more

Service was friendly especially the hostess. Try as I might...I just don't like the food at red lobster. Oh and don't order the shrimp and scallop fettuccine...I swear those shrimps came out of a can! read more

I ordered Ardichoke lobster dip to go with my Entree. When I picked up my order I saw chips and assumed my dip was there as well. Why would I have chips and no dip. I called and the GM Joshua Casper told me I could not have my dip or my money back. He would not even let me bring the meal back. He said I signed the reciept and that was basically it! I spent $45.77 in your restaurant. Redl Lobster has basically stolen $9.99 from me. Also the GM made me feel as if I was lying about the incident because he said, " Mam, I don't even have an Ardichoke dip in my kitchen". So what would that say to you? Why would I have chips in my bag if I didn't order dip? He even said that made no sense! When I called them I hadn't even made it home yet. What would it have hurt Joshua Casper to say Mam come back and get your dip but next time just know you need to really make sure everything is there. I don't work there. I don't know how things are packaged. I enjoyed dinning at RL. I usually dinned in. I will not be spending my hard earned money with RL again! Terrible Customer Service!! All over a dip! Really? SmH... read more

Against my better judgement I allowed my Son to talk me into eating here. He had clam chowder and shrimp pasta. He said the soup tasted a little funny and the next morning had vomiting and diarrhea. I had the king crab legs that were small and mushy. They were extremely difficult to open and tasted fishy. I had the roasted golden potatoes and squash for a side. I didn't even eat the sides. Awful, too much pepper and the squash was bland. Husband had fried seafood admirals platter that was under cooked. Now I remember why we don't eat at chain restaurants, the seafood Denny's has lived up to its' name. Our server was polite and did a great job. Never again. read more

Wow, I can't say I've ever had worse food at Red Lobster. Everything was very 'fishy' smelling and tasting. The biscuits were pure butter ( not in a good way ). Just subpar for the cost, was wishing shortly after we arrived we had gone somewhere else. Last trip to Red Lobster for sure. read more

We just left the red lobster in SANDUSKY, OHIO. Our. Meals just didn't see up to par. Our server Noel was very nice. We sent back most of our salads. Very mushy wilted lettuce. My fish and chips way overdone. Just not like most red lobsters! read more

First visit to this Red Lobster. Our waitress was very friendly. They don't offer sweet tea, our waitress went out of her way to make us some. read more

This red lobster was a nice setting and the food was very good. Our service was nice too and we enjoyed it thoroughly.

Went there for my birthday celebration. Never saw a server for at least 15 minutes. Then it took another 15 minutes for our drinks to come. Finally took our dinner order after being seated for close to 30 minutes. From time of being seated to our dinner arriving was almost 1-1/2 hours! We were headed for the symphony, so had to order "to go" boxes and ask for our check immediately when our food arrived. To top it all off, the server seemed to be totally oblivious to how long we waited every step of the way. She offered no apology, and urged us to take their survey and give her high marks!! Are you kidding me!!!!! read more