Food was good but the service was Great!!!! Shout out to Sunshine!!! She waited on our table of 12 and was amazing. We were a difficult bunch but she was professional! read more

tacky sign on front door saying air conditioning is broken, has been broken at this location for over a year. when i came in for dinner a few days ago it was a 105+ degree day outside, absolutely unbearable in the dining room we had to take our food to go. good way to lose business. wait staff was awesome! read more

Worst experience we've had, party of 4. First of all we had to wait in the front for a while. one lady did come to the front but just told us "someone will be with you shortly" then left. Once we sat down the waitress took our drink order I ordered lemonade, she came back later and said the lemonade wasn't ready. Next she took our meal order, we ordered cheese sticks and asked for ranch dressing, we got it after the cheese sticks were gone. My husband and I ordered Clam Chowder, it was cold. The biscuits were raw. My grandson ordered the Sailors Platter the waitress came back and said they didn't have bisque soup. we told her that was not what he ordered so we had to wait til she got his order right. He ended up asking for a box and took his meal home because the rest of us were done eating. While we were waiting my husband asked for a Budweiser, waitress came back and said they were out of Budweiser. During this entire time no one came by to see if we needed anything, we had to ask another waitress that was passing by for biscuits that were fully cooked, the second batch was raw also. needless to say having been on the road for 5 hours tired and hungry this was not a very good experience. By the way, we were there at 11:30, restaurant opens at 11:00 not very many customers no need for them to be out of lemonade and beer and the food not up to standard. Our bill was $137 and some change, were not even offered a discount for the inconvenienc. read more

Very nice, quiet place. When I visited they were short on staff. But even that I received a quick service with that personal warm welcoming.

The food was amazing the lobster amazing would recommend salmon the service was good and respectful would recommend

Everything was great Sirloin Shrimp I really recommend this place . One of my favorites

Initially I called and have yet to visit this restaurant but if everyone is as kind and helpful as Miss Taylor was over the phone, then I think my next connection should go off without a hitch! Thank you Miss Taylor! read more

The manager argued with me over how many sauces they gave me after I just checked all my food containers then acted put out when I went back in and asked for some and told me she could give me ONE more. Super frustrating experience. read more

This was by far going to be one of the worst experiences I have had from a restaurant through Uber Eats. However, the lovely manager working tonight changed my one star to a solid 5 stars!! We had originally order our meal through Uber Eats, and it took about 1.5 hours to get to us (We live like 12 mins away). Once we received our order it was cold and we were missing half our order. Eventually we came to find out that it was of no fault of the restaurant but that our delivery driver ended up taking half our food (makes sense why it took so long). When we called to complain about our food and service, the manager was beyond sweet enough to offer us any help she could think of. In the end we got our entire order remade and even got a few extras as a sweet surprise. Thank you to everyone who took their time to get our order together, was definitely one of the best meals I've had while visiting Visalia. Overall we will definitely be returning BECAUSE of the wonderful customer service from the manager!! She's a blessing to this place for sure! read more

Red Lobster - Ultimate Feast - Seafood Near Me - Visalia, California

Brought my Dad here for his birthday, immediately walking in we were greeted by the manager which is a big plus for me, beer on tap sucked they only had two to select from, but my Bahama Momma was great. My main entre I had the rice pilaf, green beans with salmon topped with lobster meat sauce. My salmon was disappointing very small not with much flavor, my mom had the lobster bake the lobster was good but she did not like the soggy potatoes , my dad ordered the ultimate feast he enjoyed.(WILL HAVE PICS @END) overall experience was ok the wait was a bit long for our appetizers and main entrees. It's no "Boiling Crab" or "Hot n Juicy", but can't complain too much they provided great service and my food was hot. I would only come back if someone else wanted red lobster but not my 1st choice. read more

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It had a long wait to get seated, and lots of noise, but the food was delicious! I Had the garlic Crab bake and was not disappointed. Everything was smothered in garlic butter for this meal and done to perfection. Really nice hostess even with our big group. Loved it so much there was no food left for the doggie bag. Enjoy! read more

Red Lobster - Get the crab! - Seafood Near Me - Visalia, California

I love Red Lobster and with all the confusion of ordering to go, part of my order was missing. I let them know I was disappointed and they sent me a gift card! I was in shock but my confidence restored in this company for going further than needed to make it right. The food was delicious and hot. I would have rather dined in but it's too cold. I will continue to support this Red Lobster. Thank you read more

R.L. Corp was awesome in customer service, my family and I went back to Red Lobster, but in this case we went to the Garden Grove location. Now this is what we remember of Red Lobster, the food was great, fast service and very attentive waiter. read more

I come here once a year when my hubby and I are in town visiting family and we have gone here for his birthday for the past 3 years. There's usually a wait to be seated; this year, I was surprised that even on a Monday night our group of 7 had to wait 25-30 minutes. Our waiter was friendly, kinda quiet. He provided more than enough of those delicious cheddar biscuits all night and quickly refilled our baskets even before they were completely empty! The only complaint I have is that he gave us a different drink than what we ordered and later told us "well, if I had actually looked at the drink, I would've noticed it was wrong!" :/ My in-laws who have come here more often than me recommend Penny as a waitress! She's very friendly, funny, and attentive. Unfortunately this time they seated us outside of her usual section. I really enjoyed the lobster bake (a bit pricey) or the sirloin and garlic shrimp combo. I usually love shrimp scampi but I feel like the shrimps they give you for that dish are pretty small and just drowning in butter. The food is decent, nothing amazing but it's probably your best option for seafood in Visalia. See you next year RL! read more

Red Lobster - Woodfired Peppercorn Sirloin (6oz) and grilled shrimp - Seafood Near Me - Visalia, California

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We haven't been to Red Lobster in a few years and we decided we wanted to visit to enjoy the Endless Shrimp. We arrived on the earlier side for a Friday night dinner based on our past experience with waiting. We walked in and the host was extremely friendly and seated us right away. Once seated, the waitress came over quickly and took our order. She was friendly and helpful. I wish I would have gotten her name to give her a shout out. While we waited for our food she brought us fresh bread. The food came out quickly. It was accurate and hot. Once we started eating the food was delicious! Throughout our meal a few different people, including our waitress, checked in refilling our drinks, taking plates and bringing us fresh bread and more shrimp. The manager even checked in with us. Every single associate was kind, friendly and helpful beyond the average server. Our dinner was one of the more positive experiences we've had in the last several months, even compared to a very high end local restaurant we visited a few weeks prior. Based on our experience, I can only highly recommend this location as a great choice for dinner! read more

Just ordered the admirals feast, order of shrimp Alfred for delivery, they forgot my sides, no baked potato, no fries. Cost was 88.00. Nothing you can do a credit, everyone is disappointed. read more

The Red Lobster located in 1545 S. Mooney Blvd. has given me fantastic greetings. I went in for a free meal due to "Veteran's Day". I served 20 years in the Navy and yes I am fully retired. Please acknowledge Nicole and give her the recognition for making me feel honored and treated me so special with her kind and cheery words. She truly made me feel welcome. Thanks for the devine delicious meal. I want to thank everyone involve for the veteran's as well for working so hard to make this event happen. Especially, the wonderful Nicole. read more

We arrived around 6 pm. It was already crowded inside, but we didn't need to wait. The food arrived within 15 minutes after we ordered it. While waiting, we enjoyed garlic salty biscuit. Food that my friend ordered was missing two items; aspergus and fried shrimps. So we let them know, and they brought them later. Food was nice, although foods look quite different from the pictures on their web site. I wish they could improve a little bit more on their house salad. Their salad mainly consists of iceberg lettuce, grape tomatoes, shredded carrots and cabbage, and some croutons. I think it's off balance in relation to the quality of thier entrées. We knew that it would be pricy but overall it worth it. Service was okay. When we left the restaurant, there were several group waiting outside. It's a busy restaurant. read more

Red Lobster - Seafood Near Me - Visalia, California

Pretty bad service when you come to eat at 2:15 pm on a Thursday and there's a 30 minute wait to be seated because their "short staffed." The parking lot was empty too. The manager needs to get their act together!! I WILL not return here. Can you imagine what lunch hour looked like? People probably walked out! The hostess didn't smile, apologize, or have a friendly personality. read more

I'm giving this two stars because of the overall customer service experience. We waited for over an hour for a table when we were told it would be less than 20 minutes. We were seated another 20 minutes before our drink order was taken. They brought bread out but took another 20 minutes before we got our drinks. Our appetizers came out and it took 10 minutes before they brought napkins or silverware to use with the appetizers. The 2 stars is for the food. It was fine. But having a table of 8 with this many issues and delays in getting served turned this dinner into a longgggg night. The waiter was frazzled and it was rough. read more

I'm so bummed to write this review :( First off let me say that I have always been Red Lobsters biggest fan , Like I seriously dream of their Shrimp scampi! Unfortunately this particular time my family and I went was not a pleasant experience( just food wise) . We all ordered the endless shrimp like we always do, now if your a Red Lobster shrimp scampi freak like me then you better believe that one would definitely be able to tell if something has changed. The waitress was a total sweetie and so was the manager , so no complaints there. Anywho, immediately you could tell there was a difference from what it usually tastes like. The shrimp was a little tough but not horrible ..... but the butter sauce was so off! The flavor in the first plate tasted very blan like something was missing but also left a weird after taste. Yes, I continued on to the second dish( They bring out two at a time) I didn't even finish that plate because I started to feel gross. I figured ok maybe it was just me, but both of my boys said there was something off and my husband as well. I asked the waitress for another round of shrimp, just incase we happened to get a bad batch. She brought me another plate and I took one piece put it in my mouth and instantly their was a bad taste and horrific smell of like dirty dish water or like wet dog smell so I immediately spit it out! I told the waitress about the issue and she got her manager. My husband asked the manger if they could make a new batch and bring it out? She came back with another little dish and the same problem I had to spit it out again! My son tasted it and spat his out as well. You have to understand when we normally go for endless shrimp I usually inhale like 6 plates of shrimp and I seriously only got through 1 & 1/2 (plates) I don't believe it was the shrimp because my son and husband also got the Walt's shrimp which tasted fine, it was only the scampi which leads me to think it is the butter sauce that was bad. The manager apologized and said they had , had no complaints the whole day and that they had went through a whole batch already. So this must have been a new batch they just opened of sauce( we went around 5ish pm). The manager comped my meal even though I didn't ask for a refund, so that was very nice of her, but like I said I am so bummed because it literally left a bad taste in my mouth and made me feel nauseous. I just hope I don't get sick. I really do love Red Lobster so hopefully in the later future I will feel brave enough to give it a chance again and hopefully it will be a much more pleasant experience. read more

Will not return to red lobster the mac & cheese was so salty I couldn't eat it, that is uncalled for. Overpriced oversalted bad for your health. read more

I have been to this particular Red Lobster twice in the last couple of weeks, once for lunch and last night for dinner and both times the service was poor and very inattentive and the food was not worth the price. Under staffed and apparently an unexperienced kitchen given the delay in getting our food brought to the table at one time. I won't be back anytime soon and would not recommend this restaurant to anyone looking for a good experience. Save your money and go to Long John Silvers, you'll actually get better food for the value. read more

Hadn't been here in a long time. But stopped by on 10/12/19 for dinner. It was a bit of a wait so we said we'd go to the Bar. Oh wait WHAT BAR??? The 2 seats next to the To Go spot!! Ridiculous!!! Place is dark and out dated. Needs an overhaul. Waitress was nice but our food came out warm. Steak, Lobster and Scallops all warm. Not a good impression! read more

I have gone to red lobster before and it was fine but last not it was not good. I know it is a chain, but the food was not great. I had a group dinner and spent 500 bucks and the best thing we got was probably the mozzarella sticks. The lobster was rubbery and every thing was bland. I had the lobster and sirloin steak combination. The steak wasnt seasoned. We had muscles that were ok and some mushrooms that again werent great. Everything just seamed it needed seasoning or prepared better. The server was good. He handled the big group fine and kept our drinks full. But for a place that is supposed to do seafood, it was completely disappointing read more

You would think upon opening after Covid a restaurant would want to impress, especially since they have a reduced menu, no salads, and social distancing dine in. Unfortunately, this was not our experience. We are from out of town and staying in a hotel, and ordered a salmon family meal with baked potatoes and rice for pick up. We asked for butter and sour cream for our potatoes. However, when we got back to the hotel we had no butter or sour cream. In addition, the salmon was over cooked and dry and the biscuits were not fresh, certainly not like I remember Red Lobster biscuits! $45 and lousy. read more

Just celebrated a family birthday party. Our large party of 12 all had a great time and enjoyed our meals. The food itself was good, which is typical of a chain, but what made it A GREAT EXPERIENCE tonight was our server, Nikki. She took great care of our group. She was as patient with the two year old as she was with the 89 year old. It was a typical Saturday dinner crowd, and she obviously had her hands full with so many tables, but she never lost her smile, and never made us feel like we had to rush the occasion. I hope the management there realizes how good she is at her job. Thank you Nikki. read more

I went to this restaurant for my birthday earlier this year, and let me just tell you it was delicious. I was hesitant at first to go eat lobster, but it was delightful. The customer service was just like a dream. The only bad thing I have to say is the wait time. I had called ahead to ask the wait time, and they informed me that it was only a quick 5 minutes. But, me and family ended up waiting 30 minutes. Other than that it was a great experience. read more

I first want to say that our server was awesome. My husbands lobster was so cheery and "fishy" smelling. And WAY to salty. The bacon wrapped scallops were a generous size, but the bacon was not cooked to crispy. Asked for the peppercorn seasoning on the steak... didn't get it. Husband asked for the extra "cheese, bacon, and green onion" on the backed potato. There was no bacon, probably 3-4 rings of green onion, and literally about 5 shreds of cheese. We ordered the house salad with ranch dressing.....HORRIBLE. SO HORRIBLE. praying we don't get food poisoning tonight.... read more

It's our first time in this location. We order shrimp trio, linguini Alfredo, calamari appetizer everything was salty. The steAk: salt and pepper were overpowering the natural taste of the beef. Even the mashed potatoes taste salty. It's a weekend and the place was so boring. Servers are not as welcoming and jolly as with other restaurants. read more

Went in the other day with my Husband for our Anniversary and our server Tina was the worst!!! I mean I've never received such shitty Service like this anywhere else before in my life.! I was honestly so baffled after this experience. I will never be going back anymore after this. read more

I've been ordering the Crab Alfredo for over 20 years and today was the first time it wasn't good. I went to the Visalia location and the Alfredo sauce was watery and flavorless. The server was pretty busy so I didn't bother her with it; just ate it. The peach tea and salad were good. I hope your recipe didn't change because the Alfredo sauce used to be delicious! read more

So disappointed in this Red Lobster! Went in on a Monday at 3pm. No one at the counter. Two parties already waiting for over 15 minutes! I went and found the one waiter, trying to do it all! Then, asked for manager. The woman that came out had on an apron, so NOT the manager! She just said, "Yep! That's how it always is." Didn't care at all! What happened to serving your customers!!!? We went down the street to another restaurant. Not sure we'll ever try Red Lobster again! read more

Not usually a fan of red lobster... Not tonight this place renewed my faith... i will be back.....the crab was amazing.....bring ur own crab scissors....Shelby our server was great..had some crazy eyebrows tho.....totally worth it!! Loved the lobster option on kids menu..... read more

I remember when this restaurant opened. It was around my middle daughters 12th birthday. She was always a shrimp eater and for her birthday she wanted to go to Red Lobster on opening night. We went in around 5pm or 6pm and put our name on the list. We were seated around midnight....that is how busy they were. Then...even at midnight the food was very good, I remember the service being a little messed up with long shifts and lots of people. A lot has changed since opening night. The biggest change is the food. Not so good anymore. The coconut shrimp was way over-cooked. Clam chowder was just okay, they should have awesome clam chowder, but it is average. The fish and chips were not that great. The waitress proudly exclaimed the fish and chips were made with haddock......I'll take cod or halibut. The drinks were watered down. The service was average...nothing spectacular. Just a so so lunch. read more

I went in a few nights ago for lobster which I don't do too often, being mainly vegetarian. I really wanted to have a decent dinner with my family but was sadly disappointed with the overall experience and will not return. The place doesn't make a nice first impression when it smells like rancid fish. First, it took at least ten minutes for the server to even show up. Then, our drinks took even longer. We ordered our drinks and entrees all at once, so I supposed that may have held them up? I received my Caesar salad, which was wilted, overdressed, and not edible. It was truly ridiculous, then we received our meals and became even more disappointed. I ordered the rock lobster, and it was gross! Definitely not worth $30, it must have been previously frozen, it was tough on the edges and the center seemed undercooked and smelled fishy! I did my best to make the most of it, drowning my lobster in melted butter, which by the way, was served in a small to go plastic container that had been microwaved. Really? After waiting a long while for a box and the check, I had to get out of my seat and ask the hostess for help. We were there for about two hours total which is way longer than we are ever in a restaurant. I'd recommend going somewhere else! read more

FOOD was good but the SERVICE SUCKED!!!!! our waitier was horrible Gave me the wrong sauce on my fish. Left me thirsty took 15 min to get a refill on my beer Didnt ask if we wanted desert . Just felt rushed gave us the check and tried to collect 5 min after couldve been a better experience maybe with a different server. But overall Food was good so cant complain so much read more

Called to place a to go order for the Seafood trio special, but the lady refused to read what options I had. She told me to look at the menu online myself and to call back when I had everything memorized. So rude. read more

Tonight we celebrated my Birthday at the Visalia Red Lobster. There were 18 in our party with 4 of them being children 2-9 yrs old. We all ordered various dishes and everything was delicious. Our servers Alex and Michael, were very friendly and gave us great service!!! Even brought out birthday ice cream with a candle and sang to me. Thanks for a great night, we will be coming back ! Belinda read more

Great food and great service. Been going to this place for years. Consistency is key to a great business. Keep up the great work! Cheers. Love the 4 course meal for $17.99 M-Th. and their Lobster Rita's. :-) read more