Great storage facility except for a couple of issues: They are almost impossible to get in touch…read morewith if an issue arises, and the price increased dramatically in less than 1 year (over 13%, talk about inflation!).

Best storage experience we've had. They are responsive and attentive. Facility is clean, safe and…read morewell cared for. Highly recommend for your storage meeds. Managers are top notch!

Super helpful and very clean. Very helpful staff and attentive. Storage units are large and clean!!!read more

We've kept our Class C here for years & are quite happy with our initial decision to park it here…read moreyears ago. We feel it is safe & protected here. Lori & the staff here keep the parking areas & units neat & clean. Lori is very friendly & when we come on property, she always goes out of her way to chat with us for a few minutes. The Mrs & I highly recommend Storage Plus.

Super professional and genuinely friendly people managing and maintaining the place. I am really…read morehappy to have found a spot here for my RV. Location is convenient and safe. The layout of the whole lot is very practical as well. Very easy to manuever, backup and make turns which is important with large vehicles like mine.

If you're okay with taking a gamble, feel free to use this company. I'll keep this short…read more We moved less than 5 miles away and somehow our 75" TV was damaged in the process. There was a team of 6 that showed up for the job. They were nice and professional. As a matters of fact, their team lead pointed out the crack in the TV after it got moved to our new residence. He assured us we would be able to submit a claim and it would be taken care of. The claim was ultimately denied and they said it's because we can't prove the TV wasn't like that prior to the move. So basically when we did the initial walk through, not a single one of the 6 men noted the crack?Interesting. Read other reviews and do your own research before using this company. It looks like this has happened to a few people.

On May 9, 2024, I reached out to Zippy-Shell, dba Pack-Rat ("Pack-Rat"), and spoke to company…read moreemployee, Ray Gudeman. He emailed me a generic price page for local moves, then directed me to Forrest Maynard, Long Distance Sales manager for Pack-Rat, out of the North Carolina headquarters. My request was for a move from Henderson, NV to Marcola, OR. At the behest of Mr. Maynard, I completed a reservation form and locked in the price of $11,248.00, to which we had agreed verbally. On May 20, 2024, Mr. Maynard offered me a senior discount, lowering the price to $10,750, which I accepted. He also advised me that my move would require only 4 containers. Within a day or two Pack-Rat sent at local "expert" to my home to do a walkthrough to determine if 4 units were enough. The expert's walkthrough was, in my opinion, very thorough, and included view of some large items, e.g., 7' work bench, patio furniture, 6' x 36' dog run, three 50-gallon water barrels, and three horse watering troughs. From the walk-thru it was determined that a 5th container would be required and that the new price would be $13,680 (this was later adjusted to $12,500, given that we chose to move to a destination which shorted the haul by several hundred miles). Mr. Maynard advised me via email that we would be packed up on January 17, 2025, and that we would be furnished with unlimited moving blankets and given 1-month free storage in Boise, ID, our destination city. No other changes were discussed nor were any other changes brought to our knowledge. My husband and I were shocked on the January 17th moving day to learn that Pack-Rat then determined that it would not only take 3 more containers to move us, but that we would have to pay for those containers as well. To our added surprise, not only did Pack Rat not move the contents of the dog run (we moved it), the workbench, the water barrels, and the horse tanks, but their actions demonstrated that the so called "expert" walk-through was without credibility, given that ultimately the company required the use of even more containers. Clearly, the original estimate, as well as the walk-through, were little more than a guess or a low-ball. Then, once our items arrived at their storage location in Boise, Pack-Rat refused to release those items to us until we paid the full balance they claimed was owing, bringing our total outlay to $20,100. In order to get access to these items, I had to pay Pack-Rat the final balance. Notwithstanding promises made to the contrary by Mr. Maynard and company agents, Pack-Rat committed other offenses as well. By way of example, and not of limitation: a) the company attempted to bill us for fuel charges, stair charges at the new residence, blanket charges, and various supply charges; b) they refused to repair or reimburse us for a cracked-in-half oak kitchen table, broken floor lamp, smashed collectable mugs, a hole kicked through the back of a hardwood bookcase, and c) they managed to lose a number of valuable items. My attempts to communicate with personnel of Zippy-Shell/Pack-Rat were not only incredibly disappointing but became increasingly frustrating to the point of maddening. I was treated with disrespect and passed from one person to another, none of which brought to me the satisfaction I sought, so desperately needed, and deserved. Management personnels' smug denials with regard to their failure to adhere to the agreed upon pricing and services, their condescending treatment of me, and their dishonest act of holding our goods hostage, not only speaks to Pack-Rat's total lack of credibility, but it smacks of what I have concluded, was dishonest intent from the start. Based on my experience, the buyer would do well to pass on what is, in my opinion, a classless organization, as it will likely result in the buyer's peril.

About a month and a half ago I contacted Units for my short term storage needs. Over the phone they…read moreexplained everything and all the cost involved. It was very economical and I loved having the 2 units dropped off at my house. This was only supposed to be for 1 month while I had my floors done. However I have decided to keep them for the time being to facilitate more work in my house. Thanks for the quick and precise placement of my storage units. I will continue to use them and highly recommend them to anyone needing storage. Thanks again guys.

Great customer service. Very friendly. Prices were great. Pickup and delivery were very smooth…read more Locally owned and operated.

I used Triple 7 Movers for my local relocation and I am extremely pleased with their service…read more From the initial phone call to the final unload at my new home, the team was professional, friendly, and exceptionally efficient. The moving crew arrived on time on moving day, ready to get to work. They clearly communicated their plan for the day, and took less time than I expected to pack, load, and unload everything. No items were damaged or lost, which is a huge relief! Overall, I highly recommend Triple 7 Movers for anyone planning a move. Their professionalism and dedication to customer satisfaction truly set them apart. I would not hesitate to hire them again in the future!

Here is a list of what this last move involved…read more Keith (Sales) -- Agrees to ship 2 deliveries with a 10 day delivery window. Guarantees that items will not be touched after they are loaded (an attractive selling point). Guarantees that weight is unimportant (at least a dozen times) as the charge is by the cubic foot. Guarantees that this is white glove service, full load in, full load out. Guarantees that items will be delivered to the 2 addresses given. Once the items are picked up (after the pickup date changed 4 times, including the unlikely excuse of a massive hole appearing randomly in a truck), it is decided that the weight is more than they want to move. As such, without alerting the customer, they remove one shipment, store it in their warehouse, and mention nothing about it until the 9th day (August 18th), when they announce that the second delivery will arrive "sometime in the next 10 days". When the guarantee was pointed out, Jade (Dispatch) told me, that as long as "some" of the shipment arrived within the window, this fulfilled the obligation. The first truck showed up with 20,000 pounds spread across 440 boxes. They provided a single work for hire local employee. As such, I unloaded my own truck. When Keith was asked why every single guarantee he gave went unheeded, Keith stopped responding to texts and phone calls. We were then assured that the truck would be there on the 21st. Then the 22nd. Then the 23rd. Then absolutely the 24th. On the 25th, we receive a call from a truck driver who, from 80 miles away, declares that he will not deliver to our house (the address on the order, approved by Keith, approved by dispatch, and approved by Greg, the on site estimator), citing fear that he will not be able to safely get there. He then tells us we will need to pay for him to rent a Uhaul. When we refuse, he says we will have to get our own Uhaul and meet him at a truck stop 15 miles away from the address. When we refuse, he states that unless we choose a different address, he will not deliver. We choose the address of the first delivery (a storage unit). When he shows, an hour later than he stated he would, he immediately begins stating how he could not safely drive to the address. When it was mentioned that large trucks drive that road all the time, he called me a "liar". When it was pointed out that a semi delivered to the door, he was genuinely confused by the fact that other companies have delivery vehicles. He then refused to unload the truck. We then decided to record him repeatedly stating that he was not going to unload the truck, to the point here the 2 hired workers went to sit in their vehicle. He then opened the door, and went and sat in the cab. We then arranged for family and friends to use 7 different vehicles over the course of 3 hours to transport the items to the house. We were then called by corporate. That person stated that there was nothing they could do. When damage to the items was mentioned (which we were told there would be 30 days to report), we were told that that wouldn't be covered and there was nothing else they could do. So. If you want a trucking company that breaks every single guarantee they make, splits your orders up, delivers late, sends abusive truck drivers, makes you unload your own truck, refuses to deliver the items to the correct address, and stops answering customer service calls in the middle of a move, Triple 7 is absolutely who you should call.