Please do not come here. My mom had come here once before and had OK service so when her regular place was super packed, we came here. The gentleman who did mine toenails was toenails was incredibly rushed and unskilled. He cut my toenail wrong to the point where it had a dip in the middle. Then he painted my toenails lumpy and it started bubbling up as it dried! And this was more expensive than a pedicure in New York! I don't know what you thought he was doing was OK to a customer buto a customer but I think you figured out really quickly that I was upset. I was planning to go and buy supplies to correct this pedicure, but I thought to myself... why should i? Being that I know how to do nails, I asked the lady for acetone, a file and the white polish to redo the toes that were a bubbly mess. She felt so bad when she examined my pedicure and started trimming away cuticle and skin left behind. The all watched in awe as a painted my toes with precision, hiding the poorly cut toenail. It took a full month to grow out properly. Never again. read more

This is the best salon ever . I walk in and the pretty technician is very nice , funny , attractive , friendly .I love this salon !!! read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

I really want to like this place, but I will never be back. The salon is very small, messy and looks dirty. The massage chair feet section has crumbs all in it. (Which makes since because they had a child running around eating food and leaving a mess everywhere.) As a owner, I understand sometimes kids have to come to work, but the kid was disrespectful to not only parents, but to the customers. Lets be honest, I get a pedi/mani to relax... not to have 7 year old ask me 20 questions, be rude, eat food next to me so I can her hear chewing. I got a spa manicure with gel color. It was a very odd manicure. She did not have me wash my hands after the shaping and filing. The color is uneven and I have the clear top around the tip and side from her not clean them up. The sides are very them with color, 24 hours and color for gel is chipping. Also, all my nails have strange bubbles in the color. (Picture posted) With many salons in the area, I would recommend trying another place. read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

The place smells toxic, I don't think there is enough ventilation. Brought my little niece here, all was well until the lady doing her nails stopped after her pedi and told us that she had an appointment (client was sitting next to my niece waiting) and someone else is going to do her polish. This is a child and the person was still doing someone else's nails so she was going to have to sit there and wait. After telling her that it was unacceptable, she painted her nails and toes. I felt that was unprofessional. It was a bday first for my little niece and I get that put a damper on it. read more

Red Nails 3 - Menu - Nail Salons Near Me - Richmond, Virginia

Nice people. They said they're under new management, had some issues before but things are running more smoothly now.

Absolutely not. Don't believe the Instagram my nails looked so bad, nothing at all like how I wanted. Got them redone with just a simple full nail color, tons of streaks and air bubbles. I wish I had time to go get them redone somewhere else because they're bad. Then on top of that was charged $80, no thank you read more

Go and check this nail salon, so amazing. My nail technical is Mia. She did a good job, very carefully with my nails. I love it read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

Went here for 11am appointment today but store closed and no one answered the phones so waiting around 15 mins and gave up and went across the street to red nails 2 which is not the same owner read more

I should have paid attention to the reviews! I just got my nails (gel) done on Sunday. Today is Tuesday and they are already chipping. I never have this issue with any other nail salons. So basically $45 later, I'm going to another nail salon to redo them. read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

To sum it up. Good service, salon is convenient, clean and nice environment, I would go there again.

The experience ranks as the worst pedicure I have ever received in Richmond. I chose a mid-level spa pedicure (approx 40 minutes) -- and sat in the chair for almost two hours. The technician was rough, ended up cutting me, and then burned me with hot towels wraps. The polish job was not smooth and he kept dipping his finger into the touch ups, prolonging the effort. At the 1:30 mark, most of the other technicians kept glancing over at us -- it was apparent to all he was struggling. The cleanliness of the salon also left something g to be desired. I doubt the tools used were sterilized in any sort of way. The manager did not seem to care that I was dissatisfied, and for that, I would not recommend this place to anyone. read more

Wish I could write an actual review except that no one answered the phone and the place was closed when it was supposed to be open. See photo. I'll update later if they get it together! read more

Red Nails 3 - Supposed to be open according to their sign! - Nail Salons Near Me - Richmond, Virginia

I will say that it was nice to walk in and instead of waiting on a hard bench, they directed me to sit in the massage chair and wait for a technician to finish up her client. When it was my turn, I told the lady I wanted a regular manicure with just a clear coat since I had just removed my gel polish and wanted to let my nails breathe for a bit. Now I have gotten a lot of manicures in my day and know what to expect but this one just did not hit the mark for me. First, my hands were soaked in barely Luke-warm water, and then I feel like the lady did not do a good job with my cuticles. They were ragged, and I still had skin hanging around my nail that I needed point out to her to fix. On top of that, there was no hand massage or even lotion set on the counters so I could moisturize my hands. I paid $15 for a basic less than average manicure AND also left the salon with dry a** hands. Luckily I had lotion in my car to somewhat salvage the appearance of my no manicure manicured hands. Unfortunately I will not be making another appearance in this establishment. read more

Salon was dirty, service was slow, I may have been this older gentleman's first manicure he was so bad. I had to repaint at home. Wouldn't give me a price just kept telling me to wait. I paid just to get out of there. Not worth your time or money. read more

Very poor service. I've been here two or three times just because there is never a wait and I can get in and out. But the reason you get in and out is because the service is bad. There was a new guy name Andy that recently moved to that location from the Short Pump Walmart salon and he was the best thing this place had going for them. He did such an amazing job on my pedicure. I called back two weeks after, asked to speak with Andy to make an appointment and the lady gave the phone to another woman who said "No Andy work here" and hung up in my face. So I was in the area so I decided to go by to see for myself and sure enough, Andy was sitting right there. They probably didn't like that Andy was now the customer's new favorite because he is the only one there with any damn sense. They overcharge, the prices are never the same even when you come in for the same exact services, it really depends on who is doing your nails at the time. I have requested to speak with the owner and still never received an email or call back. read more

absolutely terrible customer service! i called once they opened at 10am to be sure they had availability for an acrylic fill at 1130, was placed on hold, and then was told yes over the phone. I drive 20mins to get there about 15min early, and am told that they don't have time for it without any explanation as to why. just so unprofessional. read more

I introduced my mom about this place recommended to me by my friend. Their service and nail art was exemplary.

I was so excited to check this place out bc I follow their IG.. I get there and firstly the place is tiny.. which ok whatever no big deal right.. secondly it says they take "walk ins" we'll let me tell you.. they don't and they only seem to take appointments. The "owner" didn't even offer to squeeze me in or to wait like they usually do. It sucks bc I wouldn't of wasted my time driving there if I had known read more

Went to get black dip powder, which I have been doing black dip for almost a full year now, and this place was terrible. I don't think the girl that did my nails was ever properly trained in dip. My hands were all black from the powder because she was careless with the amount of powder on my nail when dipping and never had me wash my hands and so it got everywhere, and the girl kept saying it was because I got black and I shouldn't have gotten black (I do black all the time), and my nails are rough because they don't use a Dremel tool to sand down the top layer before sealing it. They are just embarrassing and I had heard a few good things about this place so I went to get my nails done for a few weddings I have to go to and now I regret ever stepping foot in the place read more

I saw a Facebook post showing that this location had 40% off all services and I was sold lol I do not know my nail techs name but he was the new owner and he was so nice. I received a mani (regular polish) and pedi and with the coupon it was $36. They brought out a menu and we got to choose a complimentary drink (water, orange juice, apple juice etc) and trail mix which was nice. Service was a little slow but I will definitely be back. Very nice place read more

The salon closes at 8 pm. I walked in at 5:30 pm for a simple fill in and was turned away saying that no one was available to perform a simple gel fill in. Out of four technicians in the building and only 3 working, no one was able to do a fill in. Poor poor poor service. read more

You are better off trying another salon or even the other Red Nails in Willow Lawn. I went to remove my first acrylics ever after my birthday. Rather than take the safe route, the owner took a shorter route and used a nail tip to pry the acrylics off leaving my natural nails paper-thin and vulnerable. I did not know there was a better way of doing this until my mum told me that the owner should have soaked my nails in acetone rather than rip so many layers of my natural nail. I can feel the heat when I take a shower and my nails hurt and tingle. I used several coats of nail hardener yet I still feel pain when my nail presses lightly on anything. I spoke to the owner about this and he insisted that I should have asked him to use acetone. I should have informed the professional about safer options?! I informed him that it was my first acrylics and he took advantage of my naivety. I am not sure when my nails will feel normal again. Save yourself the trouble and pay a few more dollars at a salon that puts the customer's safety first. read more

I arrived today at 11am for my pedicure appointment & was greeted by the tech Mika (Tamika) & right off the bat, I knew I wasn't going to have a pleasant experience because of her demeanor & the ambience of the salon. While doing my pedicure, she was talking to herself aloud which was rather annoying & afterwards, she started humming & being snarky making me believe she was emotionally incompetent. I tried being nice by making conversation with her, even though I didn't want to, & told her about one of my horror manicure experiences & she retorted, "You made her mad, mmhmm, you did something to make her mad..." I said, "No, I didn't make her mad, she was really sweet she just happened to be a newbie & didn't know what she was doing." My overall experience was terrible & my pedicure was mediocre, my 16 year old could have done a way better job. Needless to say, she did not receive a tip & I will not be going back to Red Nails 3 as long as she's working there. She is bad for business. read more

Last Sunday I had gotten my nails done at Red Nails 3, I got a dip French tip manicure and a French tip pedicure. 3 of my finger nails had popped off in between Sunday and Tuesday. That to me is unacceptable especially since I spent $80 at the salon. Another concern was how I was treated there. As one of the nail specialists was giving me a massage which I said no thank you to, a young girl who was on of the nail technicians family started punching my arm and wouldn't stop! I am demanding a refund! This is unacceptable and I will not be recommending any of the salons to friends! read more

Polish was fine, price was fine, etc etc. My issue here was that I told the tech I had gel polish on my toes that needed to be soaked off before my pedicure. She proceeds to grab the drill and drill my polish off and my toenails to paper. I am so nervous to soak off my current gel polish because I genuinely think I may lose my pinky toenails. I will now have to wait months and months to grow out my pathetic, wafer-thin toenails before getting a pedicure again, hoping nothing terrible happens to them in the meantime :----) read more

So I called about 130 pm Lee Lee answered and I ask if there was an opening for a fill in , she stated yes come in. I arrived at 4pm and than was turned down because no one could do gel nails everyone was busy. So here it is 5:15pm. 3 white girls walk in it's ohh I like your color. They choose to leave. She (Lee Lee) chase then down outside. 2 other white girls walk in a few minutes later and he & she services them. I'm still sitting here. Because I have sheliac on my toes she doesn't want to change my color. And because my nails are gel and I'm black I guessing he doesn't want to do my nails. Please share this isn't the first time but after making an appointment I would have thought things where different. Now this is discrimination. read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

The absolute worst experience I've EVER had at a nail salon. I was a regular here that enjoyed relaxing and being taken care of. My last experience was the final straw. The gentleman doing my nails did not listen to ANYTHING I said. I wanted my nails short and natural looking. He said "no, I've been making nails beautiful for a long time, I'll show you." He did one hand and I said "no, they're way too bulky" so when he moved to the next hand, he was rough and made them thin out of spite. I left with an uneven and terrible job. When I asked the other ladies to see a manager or owner they said that he was the acting manager. I was so upset it brought me to tears. Please consider the original Red Nails, just down the street. read more

I asked for my old nails to be taken off and a fresh overlay put on with shellac paint, my nails sat in acetone for about 30mins, they drilled and filed off some leaving my nails feeling weak and flimsy, then painted over the rest of my natural nail as well as some old acrylic (meaning my nails are now lumpy looking) in less than 24hrs the old acrylic that was left on my nails cracked off. read more

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My boyfriend and I actually came here for pedicures and it was great! I have no complaints. Lily was sweet and fun. Definitely will be coming back. read more

Horrible service. I had an current ombré set and asked them for a fill in. I asked before started service if I would need to remove my current set and was told no. He completely took my ombré away then blamed it on only being a fill. I thought he would atleast try to fill the white and he refused. He laughed when I expressed my disappointment. I didn't continue with the service. I will never go to them again! read more

This is my 3rd time leaving a review for this place, and yelp has not posted yet. This place, Red Nails 3, is dirty, messy and unsanitary. I went in for a man/ped and Lillie cut my cuticles so close, they bled. She was busy moving fast, and looking around at everything else, her attention was not on providing decent service. I paid over $50, and the polish lasted for approx. 3 days; never will I go back. As soon as you enter this place, you see that it is cluttered, dusty and in need of a thorough sanitizing. There was dust on the manicure dryer and display case. There were cob webs behind the pedicure chairs, the floor needed mopping (not just a short sweep). I saw one of the girls use the same exact utensils that were used on a previous customer. This is a breeding ground for bacterial infections. Don't go here if you care about your well-being. Also, the manager needs to answer the phone with more enthusiasm and professionalism. He talks to customers as if he is simply hanging around his house. His mannerism shows exactly how he cares for his place of business, which is nonchalant and nasty!!!!!!! Stay away from this place. read more

I usually go to Red Nails 2 which I don't love so I decided to try this one because it's newer and out of the Willow Lawn fray. It's a very small shop. I called ahead so I would not have to wait. I arrived at the agreed time and still had to wait. They were short-staffed. The pedicure was mediocre. I will not return. read more

Soo the only reason I went to this place is because it was Sunday and my normal nail salon was closed. I will never go here again. I have been getting my nails done for more than 10 years so I know experience when I see it and the lady that did my nails did a terrible job. She nicked me and my repair nail is way longer than the others after I told her it was too long. They are very overpriced for a low quality job. I go to nail trends on staples mill or 1st nails in merchants walk! read more

I absolutely loved the service I received here today. Very clean and relaxing atmosphere. Tin Quach executed my ombré nails flawlessly. I will be returning! read more

Red Nails 3 - Nail Salons Near Me - Richmond, Virginia

Great customer service! Tin was so friendly and welcoming. I felt taken care of and at ease. My nails look like they belong in a magazine!

RUDEEEEEEEEE! Walked-in and before I could even sign myself in and take a seat, I was 'greeted' with a look of disgust. Not a hello, how are you?, how can I help you? Nothing! Just a guy staring at me like: why did I just walk into his establishment... He goes do you have an appointment, I smiled and said "I don't!" He goes well "I'm booked" and just looked at me like yeah leave (the place was empty- still early afternoon)... I smiled and said thank you, and WALKED THE HELL OUT OF THAT PLACE AND WILL NEVERRRRRRR RETURN. Spend your money where you are welcomed loves!! read more

I went in to get a gel fill in. They told me 20 minutes. I ended up waiting over an hour. They only had two people in their & only one of them did nails. Won't be going back. read more

Came to Red Nails 3 for the first time today and was so impressed!! Very clean- they use liners for pedicures. Teresa gave me the best pedicure I've had in a very long time. I will most definitely be returning here! read more

I enjoy my time here! Love sitting in the massage chair before or after having my mani /pedi. They do a nice job but I like the relaxing atmosphere best!! read more

They are owned by Red Nails in Willow Lawn. Love this location very clean and quiet. I always call and make an appointment. Tons of gel colors to chose from. read more