This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos

Standard Home2 suites. Clean, spacious, and friendly staff. Breakfast was against standard, but…read morewell stocked. It was great to see a Toys for Tots Drive box in the lobby, so those of us traveling around the holidays could still participate in these great causes.

Bedbugs on the 4th floor and the staff couldn't care less. Has went downhill big time in the past…read morecouple years. Dirty. Do not recommend staying here.

We knew this place was dealing with some renovations, but: 1) the phone in the room didn't work so…read morewhen we discovered much of the following you couldn't even call the front desk; 2) the television had very basic cable...but most importantly in AUGUSTA, GA - the home to The Masters...and the week of The Masters...and they have no Golf Channel in this property; 3) it would have been fun to open the blinds and see the sunshine, but those doing the renovation have painted directly over the window!; 4) we were a two-night stay but the room was not cleaned after our first night (see #7 below); 5) we used the sofa-bed, but there were no extra pillows or a blanket in the room...okay, so just call the front desk you might think - but see #1 above; 6) the shower had zero (none!) soap OR shampoo in those little bottles (bone dry); and to make it more fun, 7) I had a late checkout on my last morning and no less than 5 different employees knocked on my door to finally clean the room...when I didn't even want to be disturbed. Now, it would have been way convenient for me to put out the "do not disturb" placard, but NOPE - there was not one. Very disappointing for a property that flies the Hyatt flag. Hyatt is a way better company than this property represented in our stay.

Great first impressions as you enter, clean, pretty, well kept, easy check in, nice staff, close to…read moregood food (make sure to try frog and hen across the street, Room was spacious, clean, was some wall damage from previous leak near the window. View is crappy though.... Price was fair, bar was nice, nice outdoor areas. Seems a safe location.

Just an absolutely wonderful place to stay, not just for this area, but truly top notch as far as…read moreany hotel/AirBnB/Bed and Breakfast type stay goes. The service from Ann was really terrific - she's a great host, and a fantastic cook as well! The place is incredibly clean and well maintained, and the quiet and peaceful area is perfect for sitting outside and relaxing by the lake. They even provide kayaks if you want to get out on the lake and go fishing or just relax. And of course fishing off the dock is a fine option too! Whether it's the service, the setting, or the spectacular hospitality and food, I can't recommend this place enough.

Great place to stay South of Tennille with a great country setting and teriffic Hospitality!read more

The only reason it got two stars was the people at the check in desk were nice. The bathroom was…read morefilthy it had mold and a dirty floor. Tried to take a shower and the Curtin did not even close.

Breakfast never has bacon until Sunday morning I'm guessing been here all week looking for bacon…read moreand just seen it today Sunday morning, ask for cheese she said that they don't serve cheese, But The management could be encouraged to be improved. Blonde hair lady with some authority behind the counter with the attitude (got mad because we got two of the yogurts for the kids because we missed breakfast) was just too much she was loud about it in front of all the other guess in the lobby Shut it down they are getting yogurts out and the breakfast is closed down already. We have been in that hotel for the last week. We have not been accommodated at all. The door has a big crack in it where you can see out in the hall through the crack. If you do not put the latch on the door, the door will be open . There are German roaches inside of the room. My daughter asked them to change the room and instead they gave her 2cans of spray to spray the bugs . Breakfast was over at 9 o'clock through the week we had gotten there at 9:15 did not know it was over at nine. We asked for some milk and she told us we couldn't have any so we got two of the yogurt and she got mad.. And this was my best hotel. I always came here.

I have not received this kind of customer service at any other hotel! From the moment my family…read morechecked in at 11pm to the time we checked out- everyone has been so accommodating. My only "complaint" is our bathroom had some kind of weird sewer/mildew smell room 205. But honestly, everything was so clean and updated. If I'm ever in the area again I would DEFINITELY be back!!! I'm usually a Marriott girl but I may have converted. Thank you!

Tru by Hilton in North Augusta is about 3 years old. It's in a great central location. Surrounded…read moreby restaurants, shopping centers and grocery stores. Whatever your need is, it's nearby. The Tru holds on to its millennial design. Nice size pool table in the lobby. There was a group of guys killing it as I was checking in. The receptionists are always friendly and welcoming. Thanking me for being a Gold Member. If you don't want to go out, you can grab a snack, drinks, or a quick microwaveable meal from the snack area around the front desk. Not Free of Course. They have a really good selection. Room was super comfy once I got the AC to shut off. Apparently, I slept straight through a wild thunderstorm that blew through in the middle of the night. I never heard a thing. Next morning, I rose like a rooster freshly restored and ready to take on the world . Don't sleep on TRU by Hilton. Give them a try.

Wonderful front desk staff, B was so kind and helpful during our stay. The hotel, indoor pool and…read moregym was clean and kept up with. The rooms are spacious and well maintained.

Great staff and welcoming! I stay at alot of Hampton Inns but this time I was a lil disappointed…read more Again, staff was great but my room was very dirty. And no I didn't complain, I just cleaned it myself. The counter areas where the tv and desk are were not wiped down and cleaned at all. Sticky drink rings in 3 different areas. Counters themselves were sticky, crumbs on the counter and on the floor. Floor was not vacuumed at all. Even the hallway to going to my room was dirty and not vacuumed. Finger prints all over the windows. It was disappointing to see but I gave 4 stars because the staff was so friendly and I usually always have a great experience at all Hiltons

This place exceeded my expectations. Had to stay in Sandersville for 9 days for a funeral and visit…read morewith relatives. Place was quiet, beds comfortable, friendly staff. Great breakfast

The facility is in poor condition, exhibiting significant cleanliness and maintenance issues. The…read moreenvironment is extremely dirty and has a persistent unpleasant odor. Appliances throughout the site are deteriorating and are no longer functioning as intended. Additionally, faucets and showers are experiencing operational difficulties, further contributing to the discomfort experienced during the stay. Stains are present on nearly every surface, including the floors of the rooms and hallways. The widespread staining indicates a lack of proper cleaning and upkeep. No positive aspects regarding the facility's maintenance can be identified. There is a noticeable smoke smell within the room, which raises concerns about air quality and guest comfort. The condition of the facility also prompts worries about potential pests, such as bed bugs, which could be brought home after a short stay.

Nice clean hotel that was easy to get to. I'll admit that a mile away, coming in from the south end…read moreof town seemed a little sketchy but the hotel was in a nice area. Friendly staff and nice little breakfast buffet. There was a perfect little Italian restaurant nearby that was incredible.

We stayed here for the weekend while in town for a wedding. We were able to pick our room in the…read moreapp and check in via the app. There was not problem getting into the hotel or our room upon arrival. We stayed in room 420. The room was nice and features your typical Hampton Inn ammenities. Once we arrived in the room we noticed the mirror at the desk had a small crack in it, so we went to the front desk to immediately report it. We didn't want a mirror to end up on our folio. We also grabbed a key for my wife, since she rather not use the app. The front desk was very efficient in getting us another key and making sure the mirror was logged. They also gave me a bottle of water, a very nice little touch, especially since they put your name on it. After taking my Yelp pictures for the room, we settled and for the night. The AC worked well, it kept the room at a comfortable temperature without being too noisy. This room has head head of the bed against the bathroom wall, which makes your feet point towards the window. I think this is great as both people get the effects of the AC and one person is not freezing since they are next to it and it helps you hear less noise from your neighbors. My only complaint is then the TV, it make it a little awkward to watch TV if you are the one is who is further away from it. No big deal, we only flipped it on for a few minutes. It is also worth noting that this property does not have your typical Hilton TV system, it is just Direct TV. I noticed the lounger in the room was pretty ditry, and neither of us chose to ever sit on it. Not sure why hotels still us fabric loungers and desk chairs, they get so dirty. The bathroom was clean with the exception of a couple of small mold spots in the shower and a rusty toilet paper holder that refused to hold a roll of toliet paper. It is probably about time to replace that. Also, I was waiting for the counter in the bathroom to fall of the wall. I could the angle it was at and the cracked caulk along the back edge. Looks like someone may have sat up there and it was not ready for that events that took place on it. Luckily that didn't happen while we were there and it did not impact our stay. What was frustrating though was hoping in the shower the next morning. After washing my hair, and putting in some conditioner in, I went to pump some body wash/gel. To my surprise that bottle was bone dry, it could not have been more empty. Well, that day I bathed with shampoo. Not the end of the world, just really annoying. When I got down to the lobby for breakfast I did stop by the front desk to ask for soap and they were able to have a member of housekeeping grab a bottle for me. We headed down for breakfast. It was your standard Hampton Inn breakfast. There was coffee, eggs, a meat choice, waffles, juice, cereal, yogurt, and fruit. I am sure I am forgetting something, but you get the picture. Breakfast was good and filling. Another item to note is that during our stay only one of the two elevators seemed to be in use. So anytime you needed yo use the elevator, you had to wait. Also, the vending and ice machine for level 4 only consisted of a ice machine that was not on. All in all we didn't have a bad stay, I just feel like some of the smaller details need to be looked at and addressed.

Christa has been our check gal for the last 4 years while visiting the Berry. She amazing and…read morehelpful. The rooms are clean and well maintained. Our suite slept three comfortably in two queen beds. This was our last stay here because we will no longer be visiting since our daughter has graduated 2026. Stay here!

Staff was very friendly, was clean and comfortable, but with paying $200 it's the small things that…read morecount as well. The shower regulator was covered in lime scale so when plunger was pulled, hardly any water came out of the shower head. And the shower dispensers were falling off the wall. Could not hear neighboring rooms but outside noise was loud all night with the factory next door.