This place calls repeatedly after being told to remove me from their list. Also after being told repeatedly that I don't own a home so I don't need a dryer vent inspection or gutter check or what have you. Twice this week with the calls. I'll be contacting authorities now. read more

Took a CPR class from these guys and felt so great afterwards! I learned so much and now I feel like I am 100% informed and ready to perform CPR in any situation as well as on babies. Soon after taking the class I also got a free home safety evaluation and it turns out I had no idea how unsafe my home was. Thanks to Red Safety my home is now protected from fire and break-ins with their security system, cameras, fire extinguishers and fire detectors! Thanks RED! read more

This company sends canvassers out in the evening. With any other company that does this, it is normally just a minor annoyance. However, today I had the pleasure of speaking with a woman who would not take "NO" for an answer. I told her 3 times that I did not want her inspecting my dryer vent "for free". Despite me telling her no 3 times and explaining that my family sleeps in the day and works in the night, she insisted that I let her in because she wanted to "win a trip to mexico". I was honestly about to slam the door in her face, but she finally left. If who you choose to represent your company is so disrespectful and selfish, I can ensure you that I will NEVER USE YOUR SERVICE. read more

I have a couple different things to say about this company. First I think the service they are offering is a good thing. It's nice to have the updated equipment taken care of by someone else. When I started with this service I thought it was great. The sales man that came to the house was very professional and did a great job showing my wife and I what we needed to do to have our home be a safe place to be. We purchase the service and the same sales man did a great job completing all the installations and showing us how to use everything. Once the installation was complete it all went down hill from there. We have had a couple different problems with RED services as well as ABC Financial which is the company RED uses to take care of your billing. Things went bad for us when ABC didn't auto withdraw a payment on time and then charged us a late fee. Next my wife and I changed banks. We made several phone calls to ABC and sent several emails to RED trying to change our bank account numbers. After almost 2 months we finally got a call from RED and at this point I tried to cancel the service. RED was able to keep me as a customer by giving me 3 free months of service to make up for their mistakes. In February our free time was up and we should have started paying for the service again. In the beginning of March I received another late notice from ABC. I called them to try and figure out why I was receiving the late notice since I had an automated withdraw set up. ABC advised me a this point I did not have the auto withdraw their fore they could not take the payment from my account. At this point I was so feed up with it all I told the representative that was perfect. I advised them I would be canceling my account with RED and that ABC absolutely could not remove any money from my account. I began sending emails to RED trying to speak with someone to cancel my account and I have yet to have anyone return my call or email. Also ABC has begun to withdraw money from my bank account even thought they claim they do not have consent to do so. I guess the biggest problem I have with both RED and ABC is their lack of customer service once they get you in a contract. Until they fix these problems I wouldn't recommend anyone to this company, read more

There are tons of positive reviews for this company on Google, but they are all by employees! Haha. Anyway, a woman came to the door at 8PM (it's been dark for an hour), saying her organization was doing free safety inspections- I told her I didn't like to be bothered and to go away, and she told me that she didn't like knocking on doors either. She stood there for a few seconds and I suggested that perhaps she should stop. She started talking again and I asked if she had understood what I said- she said "Fine, can I have my flyer back?", then went next door. Whoever the 'professional firefighter' is who started this parasitic business should be ashamed of himself, but probably is not. read more

Jordan was very helpful with getting our home safe. Him and Robert came by to go over a child safe is kit for my kids and do a home safety and security evaluation. I was impressed with their professionalism and the mission of the company. I would highly recommend them and their business! read more

The salesman knocked at my house and lectured me on fire and emergency disaster for what seemed like eternity. Initially they claimed they are working with the local fire department because someone died in the neighborhood (LIES I saw that another yelper heard the same excuse), he wanted to come inside the house to check out our house. I just wanted him to leave, so when I told him I'm not interested in buying their services, the man yelled at me in front of my son for "not caring about my family safety." Oh No You Didn't... Well my son got scared of this strange man yelling at his mommy and started crying. Guess what, this MF STILL didn't leave and tried to sell their services in midst of my toddler having a complete meltdown. Yeah, as it turns out, I do care about my family safety so I just shut the door and locked it. Their aggressive sales tactics need to be stopped. They use scare tactics to try to get people to buy into their services, its not right. People don't need to live in constant fear! Also, I later contacted our local fire department, and the fire department told me that these guys are not affiliated. Check with your local fire department because they may be able to replace smoke detectors free of charge, without these asshole scaring you into buying their services. BEWARE!!! read more

These people came to my house before Christmas, knocking on the door at 8pm. I told them to go away. They just came by again tonight. Both times it was disturbing, disruptive, unsolicited contact. If they come by again, I'm calling the cops. read more

We are very disappointed! Our monitor won't stay connected. We can't use it when it is. We have a dog that will set off the alarm if we set it. It's completely useless to us. I called to cancel as it's been over 2 years. We were told it was a two year contract. The representative, Trevor, wrote we would be able to cancel May of 2019 (written on agreement). It's August 2019 and the "supervisor" in the office I called said the dated year is "a slip of the pen" and "actually means 2017." I'm so upset. We are paying nearly $70/month for a system we can't use anymore. I wouldn't recommend this company to anyone. read more

Absolutely amazing! I got my CPR certification from RED, and it was probably the best CPR class I've ever attended. This was my second time getting re-certified, the other time was through the American Red Cross. One noticeable difference between RED and the American Red Cross is their instructors. RED makes it fun and you can definitely tell they practice what they preach. I highly recommend them! My instructor was Nate and he was awesome! Thanks! read more

DO NOT sign anything with this company. I honestly thought they were actual firemen willing to clean my drier vent free. When the guy came out my drier vent was cleaned but that is when the pressure tactics began. I kept saying I can't afford there service but the guy would not let up. I was intimidated into signing up for smoke detectors. Yes I ended up signing but one would think if they want good reference for their service they would let someone out for certain reasons. My reason was bottom line, I am a single retired women and flat out can't afford their service (which honestly is zip since I only got smoke alarms, not an alarm system. Then the guy also walked out grabbed my current security co sign left his in its place and left. No request, just did it!!! I have been paying for this service every month for a year. Now that I add it up it clear that I have been taken because I could have replaced every smoke detector and then some for that amount of money. Yet they insist I pay for another 2 years. These people have no morals or concern for customer service and reference. read more

In the middle of dinner a knock on the door....I HAVE A SOGN THAT CLEARLY STATES NO SOLICITING ON MY FRONT DOOR. When asks why would I buy something from someone who cannot read or respect? They started their sales pitch...I said "I was okay"...then they started again....I again said "I'm okay" ...they finally said "have a good night" and left.....I read through the reviews and also called the toll free number which is serviced by nobody at 7pm. So I would not do business with a company who employs sales people who cannot read and/or have no respect for those they "supposedly" want to provide safety to. read more

I learned about Red Safety through social media with their dryer vent cleaning campaign. I contacted Jordan for a home assessment. Jordan is timely to the appointment, he gave an overview of the company (owned by firefighter and he said he is not a firefighter right at the beginning of our conversation) and its goal - safety in/out of our home, we completed my family's safety plan then we did a walk through our home to check the smoke detectors and fire extinguishers. Our home is almost 20 years old and it still has the original smoke detectors :-(.. The following day, new smoke detectors, CO2 detectors and fire extinguishers were installed. I also added my elderly mom's safety alert band, a ladder for the 3rd level of our home and the sky bell. Overall, I am quite satisfied with my interactions with Jordan and the young man that installed our alarm systems. I have the peace of mind that our home have a functional safety system, my mom can readily get help when needed, completed family safety plan and no more stolen packages (with the Skybell notifications). The monthly fee is less than my previous carrier and I get more services ( yearly battery check/change of the alarms, one chore I don't have to do for the next 3 years:-) since signing up with Red Safety we've had 2 false alarms and they were quick in notifying me. Thanks Red Safety for giving me the peace of mind that my family is safe inside our home. read more

Nothing but a bunch of scamming liers. The guy who sold us on the security system said we only needed to have them a year. We only recently found out that is garbage. The equipment always was breaking and we've called several times to get stuff fixed. Even after replacing parts it still never worked right. They also said if we moved we could take it with us. Not true when we moved from Washington state to Florida! They still want their money I am not going to pay them the rest of what they deem we owe them. They hide behind their contract and by having their agents lie to folks like us speaks volumes. So not trust this company. Run!! If I could leave no stars, I would.. read more

I'm so grateful for this company! They knocked at my Mom's place and offered to evaluate her homes safety and security as well as clean out her dryer vent (the #1 cause of home fires!!). I had not realized until they helped out that she didn't even have an up to date working smoke alarm in her place! Now she's got all the safety things in place and I was so impressed with their passion and work ethics for the mission of making people safe, one house at a time, I had them over to our place to update ours as well. read more

Be careful. They have lots of hidden fees. Don't make a contract if you don't want to waste your money.

Jordan came out to our house and was professional and personable. RED's safety service is definitely a better deal than the home security we had previously! I would recommend RED for sure! read more

I hired their services because this one guy who works for them told me that they'll clean dryer vents for free. He also said they were FIREFIGHTERS. That's the reason why I signed up. I didn't expect people to show up on my doorstep to be not firefighters, and they carried a worn out drill and flimsy wire. I realized then that it was for cleaning the vent. OMG. I didn't know they were going to try to sell me something I don't want and they're very persistent. I own security cameras and am very vigilant about my recordings and my home safety. They told me they'll give me a discount, I said no. Then they told me I can get the package and that I can pay zero now and just pay later, I said no. They still wouldn't leave. Told them to not clean the vent and just let the husband do it, since it seemed like false advertising. They still tried to make me buy something and they didn't want to leave. I was going to call the cops until my husband stepped in because he saw how frustrated I was. If anyone wants to read about consumer reports, please look up the consumer alert for RED SAFETY NORTHSHORE fire department. read more

Infant/adult CPR, AED and choking. Great program. Great price. I appreciate the info & that they don't waste your time! It's focused & covers all the basics thoroughly. read more

Scam! They send out salesmen who lie about the contract and lock you into a 3 year contract. The customer service is below 1 star. Shailia one of their managers is very unprofessional and apparently she owns the company and will not allow you to speak to another manager. FRAUD! Do not work with this company! read more

I hate them, my monitor has NEVER worked, and they charge me $65 a month and aren't even monitoring my system, I was told it was a 2 year agreement, and cancelled, now they are telling me it is a 3 year contract, another year of wasting $65 a month for NOTHING read more

My wife signed up for their Bellevue CPR class. No one from RED Services showed up. This company doesn't even exist anymore - they moved out of their 12011 Bel-Red Rd office one month ago according to the new business at that address. There were about 10 people waiting there with us. read more

After many years of renewing CPR/AED certification I was thrilled to have a class with a great instructor and stream-lined information. While the topic is serious and the information will go a long way in saving lives, having a fun overall instruction was what really made a difference in the solidifying the important numbers in my brain. Thanks read more

Learned quite a bit about what my home needs for fire safety. Toward the end when I said I wasn't interested in the hard sell, I felt things got very hostile. Jordan was questioning me and asking me why I wasn't interested. He insisted that I get the basic package at least. I told them they were here for 2hrs already and I wasn't interested in anything besides the free lint cleaning. They're obviously just doing their job but when a customer says no, don't take that as an opportunity to hard sell me more. read more

i went to Red after ADT got to proud of their service. and their demands for payment were just obnoxious. even when i told them i was having cash flow problems, they were just plain obnoxious. rude and very demanding. so, i went to red safety and security. now, my smoke alarm has been beeping just as obnoxious as ADT. since 6 pm last night. theres no smoke of fire. i looked. but the alarm is beeping and i cant figure out how to get it off the ceiling. HUGE PROBLEM IS. red safety closes up and goes home at 5 pm. theres no after hours number to call and theres no way i can find to get the damned alarm outside.without doing major damage to my ceiling. they "claim" they start answering the phone at 9 am. id like to warn everybody. NO ALARM can protect you. police only show up after the alarm sounds. sometimes hours after. you want protection from robbers, and burglars.. only a trained person with a firearm can protect you. alarms are only good for fires. read more

Despite it being dark out, our porch light off and a "no soliciting" sign, which the sales person acknowledged seeing before ringing our bell, the sales guy argued with me at the door about how it's ok for him to knock on our door because legally the "no soliciting" sign means nothing. This is after me telling him I'm not interested in the service (free or not) and that I was in the middle of something (actually that was an understatement). I'm a little shocked at how pushy he was, but good to know in case anyone ever mentions they're looking for similar services, I can warn them about this company. Just an FYI, the "Please no soliciting" sign I posted means "Please be respectful, this is my home. Please be a decent human being and respect the fact that we just want to be left alone (and rounding up 3 dogs just so we can answer the door is a pain... especially since one weighs more than I do). I would never approach you or your family in such a way." I wouldn't have even considered a negative Yelp review if he had just said "No worries, I understand, here's my card if you change your mind" and left... actually after looking them up online I might have actually reached back out to the guy when our current security contract is up if that had been our interaction. I reeeally hate leaving bad reviews, it's so rare that I do, please, RED Safety, be more respectful of people when you are knocking on their front door. read more

Agents that are on the advertisement field do not tell you the contract terms correctly. They waited for me to come home from work when I was tired and got me signed up to a contract that they did not represent honestly. There were 2 agents who were talking too fast. Also had my service appointment scheduled with them over the phone - no one showed up. Batteries need to be replaced monthly, and their latest appointment is at 5 pm :). Very disappointed. read more

I think it's a shame that the only review so far on here is "one star" and it's about billing issues. I thought the RED CPR class was fantastic! I've taken two different CPR classes in the past and my husband is a doctor, so I know the industry well. RED made everything incredibly easy to understand and perform! I have more confidence in my ability to perform CPR, the heimlich maneuver, and deal with an emergency situation than I ever have before...and I learned it all in under 2 hours! They teach you all the emergency procedures and then allow you the time to practice on a dummy and master them yourself. Great job RED. I will absolutely recommend you to my friends and family. read more

I bought a Groupon for my CPR class here. It let me register for a class in Mill Creek. I first had a mix up with where my class was and had to sign up for a different class. Kinda frustrating. But once I actually got to the class, it was wonderful. The instructure was very informative and answered any question I had. I would gladly recommend this to anyone! Maybe just be better about scheduling classes read more

DO NOT USE RED SAFETY! We had a great representative come to our house to discuss the options and agreed to enter into a contract for a monitored security system. It sounded great, but... When the fireman came out to do the installation, he said he couldn't install because our home is brick. My husband offered several options, but the answer was always "I can't do that". When my husband (a handy man by trade) asked for him to cancel our contract since he couldn't install cameras, his story changed and only then was he was willing to work with us to find a way to install cameras. It was too late for us. I followed up with our representative's manager and he said, "To be honest, I don't care if you contract with us our not. We have so many customers, you don't really matter to us. We're still going to make money". Yes. He really said that to me on the phone. I DON'T CARE IF YOU CONTRACT WITH US OR NOT. WE HAVE SO MANY CUSTOMERS, YOU DON'T REALLY MATTER TO US. That is not the attitude your security company should have about you or your safety and security. I would caution anyone considering this company. They walked the streets of our neighborhood without the appropriate permissions (peddlers permit) from the city. Our neighbors ended up calling the police. Many of the other posts mention similar experiences. The neighbors were not happy! The city was not happy! We were not happy!!!! I would advise individuals interested in a monitored security system find another company. Find a company that really cares about you as a customer! Since this incident there have been a couple of people who have tried to silence me and my reviews on Nextdoor. My husband and I are Community Emergency Response Team (CERT) trained. A lot of the Family Emergency Plan documents can be found through FEMA or other searches. You can use those resources for your family. Red Safety has been in the news a few times, even this week (8/31/16) that it is not affiliated with the Fire Department. read more

I reached out to red about there safety kits for kids, after setting up the appointment for them to come out and go over some safety tips we fell in love. Jordan walked through the home explaining things as he went! We learned all sorts of things from way's to prepare for a disaster, such as having meeting places to knowing when your fire alarms expire. I was super excited to learn they have a security system. Jordan was very respectful as my husband and I discussed it, he didn't push the product like I had experienced with other security systems he let us make the decision. We set up for install and Saturday the system was put in. The technician Michael was patient as I asked question wanting to understand everything. He made sure the install looked great and cleaned up as he went. I love my system. It works great. I love the application that go with it and being able to watch my cameras away from home. It's great to know when I'm away or home I can arm it. I love the cameras. I highly recommend it. The price is amazing! It moves with you! Free cpr and first aid for infants and adults.and you own your product, no leasing fees! Highly recommend them! Thank you for all you guys have done!!! read more

A absolute pain in the neck. I would not have these people even come and visit my house again... we have had problems with them before they even installed the security system and now they said I have to buy out my contract (no system installed). Now I am on my way to the BBB and calling my bank to void their withdrawals. read more

I called Red on 12/20 and had someone come to my home on 12/21. Got all my smoke and carbon monoxide detectors checked, and Dupree took the time to provide excellent trouble-shooting skills to fix the issues with my sky bell. We were able to get to the source of the problem and now I have a fully functional security system. Thank you!! read more

Buyer beware! This was the first door to door sales pitch I bought into, primarily because they use scare tactics to get you to sign up. (As everyone else basically said). Wish I'd read them first! What they don't tell you until you are signing is that it's a 3 year commitment no matter what (they phrase it like "three year one free set up if you move") and you can't get out even if they suck. We had a situation after they came in and replaced smoke detectors (which were still working and not expired at all... they just did it because it makes them look like they are doing more). We basically lost power to a section of our house, and after hiring an electrician, we discovered that TWO smoke detectors had damages in the wiring. One wire had been clipped upon builders install (5 year old house, original owners) and another had wiring loose, frayed and VISIBLY sticking out. The electrician said any individual changing a detector should have seen it. So now I'm annoyed that the "safety" security we have didn't even comment, notice, or find bad wiring as even a potential concern. From a SAFETY COMPANY?! Reeeeed flag. As soon as I called to say I was really unhappy with this and wanted out of my contract, it took 15 minutes of arguing before he'd even talk about cancelling. It was "well we're not electricians. It's battery powered anyway so it was working." (NOT the point and wasn't listening at all). He even tried saying he looked at the notes of the installer and "he said you had a pretty crappy builder, right? So you would say they did bad electrical, right?" Like, trying to get me to say something I never said. (I had commented to the installer about our builder that we had water in crawl space issues... and this guy was trying to weasel his way out of things.) He finally says he'll let us out of our contract for $770++ dollars. He would not listen, did not help whatsoever. I told him that was absurd and I would not pay that when their ONE JOB WE PAY THEM FOR doesn't include safety or even a minuscule awareness of danger or issues when putting up detectors. After back and forth, he's like "well, you have to pay it or we'll need to go down another avenue." I said, "let's go down another avenue then because I'm not paying that." He goes, "well the other avenue is... you pay it." Wow. Speaks volumes. I asked them repeatedly what good does it do to keep an unhappy customer who would never recommend you, and you want to bleed them dry?? Long story short, a day later, I had to pay $280 some dollars to get out of their SCAM and I will vow to save at least one person from making a mistake and going with this company. PLEASE DON'T. If you want security, go with your Comcast or a real home security company. And read the fine print of the contract. I would NOT recommend them to anyone. There was ZERO customer service in trying to be empathetic. Not a single "you know, I know we're not electricians, but I can see how that would be frustrating. What can we do to fix this" no offer of adjustment or saying "if you're unhappy let's see what we can do." No admission of anything. TERRIBLE customer service. They are in this for the money. read more

These guys are the epitome of professional. Initially I was skeptical, but I'm so pleased I gave them a chance to hear them out. If you're reading this, take my advice and give them a chance. I feel safer because I did. read more

Red Services offers a great CPR class. It was only 2 hours long and I felt like I really knew what I was doing. I've taken lots of CPR before and this was hands down the best one. After taking the CPR I was told about the dangers of smoke alarms not working and making sure everything in my house was up to date to keep my family safe. Someone from RED came to my home and evaluated it for me and told me how they could help me fix it. They have a great service and I am glad I don't need to worry about the dangers in my own home. read more

After having gone to the Stanwood Fair this summer I signed up to have the RED Safety people come to the house to check out my home for fire safety and also clean out my dryer vents. The women was very nice HOWEVER when she checked out the fire alarm in my home and took it apart it has not worked since and when she went out to check the dryer vents she broke the outside vent. I feel that RED should reimburse me for the damage to my home and also pay to have my fire alarm serviced so that it will work the way it should. I realize that people are new and they need to learn the job but they and the company need to be responsible for their actions. Please send a response to this review it will be greatly appreciated. read more

I heard about them at a fair and was signed up for a free dryer vent cleaning. When they came, I had just had a baby, was severely struggling with postpartum depression, and had been and out of the emergency room for health issues. He assessed our smoke alarms and told us that we needed new ones as well as a carbon monoxide detector. I was sick and sleep deprived and not even able to care for myself at the time and had to have my mom watch the baby, this is when we were signed up and apparently roped into a 3 year contract! They should never have pushed someone in my condition into a legal contract and now I can't get out of it even though I'm living off savings and can't afford to pay their monthly fee (it is NOT free, $82.11 a month!). read more

I'm so sick of this company coming to my door with their sales pitch. About 4-5 times in the last 8 months in the Renton area. I've been polite and asked them to remove me from any sales route and to stop coming to my door. Different person each time. Their sales pitch is misleading and the sales people stretch the truth when they try and quote local fire codes. The number one cause of residential (house) fires are not from dryer vents!! Number one cause of residential fires start in the kitchen!! As a company that was supposedly started by firefighters they should know this simple fact. I am a local firefighter and I called the sales person out on their info when it comes to smoke detector placement and dryer vent fires. The sales person immediately backtracked and tried to give me the run around. This is a for profit company that is not affiliated with ANY local fire department. read more

I've had the RED service in my home for about a year now, and there's been 3 situations where they have delivered great service. 1st was when I had the original installation done for my fire safety equipment. The installers showed up on time and were very professional. They asked me where I wanted things such as smoke alarms and fire extinguishers put before drilling anything into my walls which I appreciated. The 2nd situation was how red responded after I called them to say that I had used one of my fire extinguishers, they asked if I was ok, and if it would be convenient for me if they brought me out another fire extinguisher that same day...I said yes. 3rd, and most recently I got a call from one of the representatives at Red saying that I was due for my annual maintenance. I just had the maintenance done, which included doing something with my fire extinguishers, changing the batteries in my alarms, cleaning out my dryer vent and sweeping my chimney. The guys were again very clean and professional. I'm glad I had this done. read more