I love the shoes here, very different and inexpensive. I have a taste for difference and even…read morethough these shoes don't hold up for ever they are very different and I get a lot of compliments on them. People often think they are more money then what they really are.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

This review is for the 803 Goucher Blvd Space 104, Baltimore, MD 21286 location. I was greeted when…read moreI entered the business which was nice. The mens sandals were not well organized. They weren't all in the same area. I almost left without purchasing anything. No assistance was offered by a store employee.On my way out I saw what I was looking for though. I mentioned to the person at the front door (maybe the manager) the situation but didnt get any response. The Hunt Valley store is nicer and more organized.

I recently visited this location with an issue that I made with an online order. Caleb immediately…read moregreeted me upon my arrival. He was attentive to my issues and what I was looking for. Caleb helped me through the process and made the return easy. His customer service was top tier, I was especially glad to be helped by someone who was knowledgeable about the services of the store. It would be great to visit this location again leaving with an impressionable interaction. Again thank you Caleb, you rock!

Classic shoe repair. Very reasonable cost to reattach the footbed to the sole in my Birkenstocks…read more He wasn't sure it would hold but the cost was very fair so I decided to try. Came out great and seems to be holding! I'll definitely go back if I need any other cobbling. They also had a nice selection of shoes for sale.

Took my boots that were quite old to Dan Brothers and they made them look brand new!!!…read moreThank you Dan Brothers!!!!

The majority of my shoes are purchased at this DSW Canton location. There's always a good selection…read moreand I can usually find one in my size. Depending on the brand and type of shoe, it can be pricey. I always like scoping out the sale rack just to see what's available as that does change frequently. Staff are helpful when needed and the place is kept clean.

I've been into this DSW about a handful of times. On my very first visit here, after moving to the…read morearea, the employee could not produce a receipt. After trying to work through it (I don't recall why she simply couldn't replace the paper) she tried to convince me to just go without a receipt. I also recall a couple leaving because the wait was so long. In the end, I just left without a receipt. The shoes were just some Crocs so I was okay with it but..... c'mon. On this visit, I first noticed the amount of fingerprints and smudges on the front door. It just gave 'dirty' vibes. I barely wanted to touch the door to go in. Then, I walked in, and the employee (who, for some reason, I assumed was the manager) was on speakerphone having a conversation with who knows who. He continued that conversation while walking throughout the store with shoeboxes (working I suppose). He continued that speakerphone conversation the whole time I was there. He did finally ask me if I needed anything. Granted, there were only a handful of us in the store, but still..... Is that what we're doing these days? I do most of my shopping on-line and, I guess things have changed. The store was in good shape though. It was pretty clean and the shoes were organized. It was a weekday and I did finally hear one other employee speak up. They have a nice assortment of shoes and I did find some boots I've been looking for for awhile.

I've visited this DSW a couple of times now, and I don't mind it. I don't think DSW is as great as…read moreit used to be when I shopped at locations 15-20 years ago, but this location is still really large, offers a wide range in terms of style and price, and is pretty organized. Not a bad place if you're looking for a particular shoe or shoes. It's definitely worth a browse if you're in the market for more of a budget shoe, although maybe not if you're looking for a higher end shoe.

Another successful shopping trip to DSW. Great sales and savings with Member Rewards. I was able…read moreto find many black flats to choose from and settled on a very comfortable, yet stylish, pair for only $25. DSW always has member perks, such as free totes or umbrellas or great coupons with dollars off. The cashier was very friendly and personable.

Man, this place fucking sucks. I went here to try to sell three different pairs of shoes, one air…read moremax pro set, and two different pairs of Retro 6's that were brand new! On each pair of shoes, they offered me 30$. Just 30!? For EACH PAIR! These guys do not care about their customers they simply just wanna make some money from you without you knowing what you're getting played. I stay out in southeast Washington DC and I made my way all the way out there in the cold, just to get lowballed worse than I ever have before. These guys will just take your shoes for the most minimum price and resell them for 20x more than what you potentially offered them. These guys are snakes, the store is trash, and the employees are never any help. If you plan on coming here to sell shoes, do not expect to leave as a happy customer. Always make sure you read reviews before you go somewhere because now I'm saying I'm not the only one who's dealt with this and more people should definitely be aware about this "local community" sneaker store, that's all bullshit. These guys are just here to Finesse the poor and sneaker ignorant people. Please do not support these crooks. Let these scumbags deal with going bankrupt trying to keep that shopping center rental spot open we're all better off if that store is completely shut down.

i took my tetris pumas to the cleaners they denied me talking bout they didn't want to touch them…read morebecause they had too many complaints about cleaning shoes i was about give up thought about it i'm like my lil sis went to this other place that specialize in shoes and what not and wholly guacamole they came through got my joints looking like new.. not that i wear them much they be in my closet in the box wrapped in paper like i just got them from store FINN AND KENNEDY were awesome if I failed to mention anyone please don't hold it against me the entire staff are the bomb.

I have been going to this mall since it opened and our other mall closed down. In the beginning…read morethis mall was the best around with the best stores and variety and food court. It has all outdoor parking and there is lighting and "security crew?" that drive around-more on that later. This mall has been through many changes and has survived the pandemic surprisingly well considering the other places that have closed down. That is a plus for them. However they have not been able to get the stores back to fill the openings and the stores there now aren't all encompassing. They are more like a lot of individual stores (all random -for a particular group). They have the big stores Macys, JCPenney, boscovs and the Sears closed. Other stores are, hemp tattoos, hat shops, shoe stores, eateries (not much keto or vegan but can be found), bath shops, I think the mall is so empty because of this and it was a day trip. They have 2 escalators on each end of the mall and an elevator in the center in front of food court. They could use another with strollers & wheelchairs etc. They are handicap accessible and parking isn't too bad. Depends on how far you can walk. The security is a problem for me. When first opened the security was excellent! Now I don't go there anymore at night because there have been many people carjacked, attacked and robbed, women attacked in front of people and "security?" As for the "security people " I had an issue with a carful of people who hit my truck while I was sitting in a parking space. They tried to drive away and I got my phone out and recorded them leaving and laughing as I got out to check my truck. They saw me and came back yelling "you recording us?" I said yes, you hit my truck and drove away and I was in the truck. I got the plate for police. They came at me as I got in my truck. I saw "security " and waved them over to my dismay they were not helping me but cheering the people on!! I was on phone with local police at that point and I told them I didn't feel safe and that the "security " weren't there to help. They told me they know, it's a problem and they (police) don't usually respond to calls from people for assistance bc of the security people ". I got his name and the rest and went on to the police station by my house. They listened. My biggest concern here is everyone safety. 1/5 for safety The deals are great at the big stores like Macy, Boscovs and JCPenney. I did score big deals in boscovs. From clothing, house wares, holiday gifts and decorations, jewelry, and other unique coastal items. Overall I recommend the mall but beware this time of year when it gets dark early! I think if you go during the day you will be fine and check out the deals in boscovs and Macys. I didn't notice alot of holiday decorations up in the mall but they were pretty decorative in the stores. Cleanliness 3/5 Parking 4/5 -handicap accessible Restrooms-2/5 hit or miss whether you can find a clean one. Variety of stores 3/5 Happy shopping

Decent mall with a little bit of everything--Macy's, JCPenney, and a surprisingly good food court…read more Not super fancy or modern, but clean and convenient. Some stores seem to be cycling out or closing, but still works for basic shopping needs.

Came here for a return. The line was lengthy, however, I was in here for about 10 minutes…read more The cashiers really moved the line efficiently. There was good parking and service during this last weekend before Christmas. This store not only had holiday decor but spirit as well.

The answer is absolutely no!…read more Every time I go to this location, the service is horrendous. None of the sizes are where they are supposed to be. I found my dream dress, but it had stains on the shoulder. I ask for a possible discount and I was told no but I can tell you how to get that stain out. Are you kidding me? I had to dig through so many racks, that weren't even my size to find this dress and this is the response that I get. The service at checkout also horrendous. I walk up to the cashier. She says absolutely nothing I pay and she just folds up the garment and puts it in front of me with the receipt on top. I had to ask for a bag and she rolled her eyes and charged me the five cents for the back put the garment in the bag and just gave it to me no thank you nothing. I am never going back to this location. I feel like I go back once a year and I realize why I hadn't gone in so long.