Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

I was completely satisfied with the service Andrei provided. He was very professional, honest and…read moreforthright. He was able to diagnose and fix the issues we had with our ac units when the company who installed them would not. I highly recommend his services.

We had a 35 year old hvac system costing in repairs and wanted to use a local contractor in…read moreHamilton township. The google and Yelp reviews were overwhelming for Home Allegiance. They were on top of our list, of course expecting to get 3 quotes. When we met with Chris we quickly realized that the reviews were true; from their guaranteed work ethic to the very good pricing, and availability. We waited about 5 minutes to call and sign up. When we met the crew; Sam, Sal, and Erick, we knew we had chosen the right people. They are meticulous in all their work, and most importantly when there are complications for joining the systems they take the time to craft the best solution, no matter what extra work that entails. Even more than that, they are the finest people you want to know, taking care to make your job their priority. You can't do any better!

Great guys, arrived exactly on time and had our AC running again in 20 minutes at a very reasonable…read morecost. No upsales or "need to replace everything" nonsense like some of the others out there. Thanks a million! You will have our business from now on.

Had my furnace serviced after a no heat call. The service tech arrived on time (same day as when I…read morecalled) and gave me a solid assessment of the issue. He gave me a few options to fix my issue with a most cost effective option. What I appreciated was his willingness to let me watch his work. He walked me through his trouble shooting method. It ended up being a faulty gas valve, which is what I had concluded prior to him showing up. Of course there was a markup on the part but that's to be expected. It's a business and I know I was paying for the convenience of the repair done right and at that time. It took him 2 hours to do the job. This included bringing something to code that my installer (no longer available) had done via a shortcut. All in all, it was a great job that was professionally executed. And my technician was awesome! I highly recommend this company. Also, I believe they are still an independent company and not a subsidiary following a buy out. That's good! Oh, why not 5 stars? Well, I had hoped the invoice would have been below $1000. It's the cost of doing business and unfortunately I was not prepared to shop this one around.

Indoor Air installed a new Trane AC system for us and we used their annual check up service for…read moreyears. During our most recent system check-up (2022) they replaced a small switch while they were performing the annual service. They charged $300 for the part plus labor (it took 2 minutes), on top of the $160 annual service charge. We later realized the unit was still under warranty yet Indoor Air charged us for the work. It took four conversations to get them to fix their problem and they acted as if they were doing us a favor. One week later they had to come back because system kept shutting off. Apparently the condenser pump wasn't working: would have been nice if they tested it as they should have during our annual checkup. We were quoted $418 to replace it. The pump plugs in and is readily available on Amazon and at Home Depot for $60. We were being overcharged. Won't use them again.

My heat went out on a SUNDAY in APRIL!!! And, the temps were dropping to below freezing ON THAT…read moreDAY and several days to follow! OMG! Bruce from BVN Plumbing & Heating came immediately to fix the problem and ensure my heat was restored without future problems. He even stayed to wait for the heat to automatically kick in a few times before leaving. I've never had such a great experience with a Contractor. A business owner who would leave their family on a Sunday to ensure that I was warm through the unexpected cold temperatures.... Is a business owner I will recommend to everyone! He's a true professional and cares about the people for whom he provides his service. Well done Bruce!!!

From the owner: As a heating and cooling system repair company that's been around for many years, we know that…read moreevery time you need HVAC repair it's urgent. Whether its work that needs to be done for your business or for your home, the condition of your HVAC system is what determines whether you are comfortable or not, so you want things fixed quickly and you want it done right. Whether your air conditioning isn't cooling things down enough or the furnace has stopped working, we'll make sure that your call is answered, you get a quick appointment and we're there when we say we will be to get your job taken care of as soon as possible. We have built a reputation for providing high quality, expert HVAC repair so that when you call us you do it with confidence!

Scott steel is a gentleman he came out my store to evaluate a heating issue he immediately…read morerecommended a solution and gave us a fair price to complete the work He explained what he was going to be doing and how it would solve our problem We will definetly have the work done by his company and will post another review upon completion Thanks scott

Scott Steele was originally recommended to us by our home inspector when we were in the process of…read morepurchasing our new home. We needed to have a special HVAC inspection to assure ourselves that the furnace did not need to be replaced. Scott examined the equipment, diagnosed the problem, and then did the repair work before we moved in. This included correcting faulty insulation and sealing the ductwork so that the system would reach its optimal efficiency. We have had him return for additional work, including replacing the thermostats and a faulty circuit board, installing clean-out valves for easy maintenance, and even installing two motion sensors (which is usually electrical). Most recently we had a problem with the house humidifier and he came over on a slushy Saturday morning to fix it. He fully explains the work that needs to be done. He provides excellent advice and is always helpful. We have been pleased with all of the work that he has done. During my many years of home ownership, you won't find anyone better. Scott is professional, efficient, reliable, and on top of that, his rates are reasonable. I would recommend him to any of our friends and neighbors.

Switched out original builder grade thermostats on two floors to provided new Ecobee smart units…read more The Master Touch Home Service was prompt to respond and provided excellent communication through texts and phones. My Tech arrived on time and described what was giving to be done. He even needed to pull new wiring from the units to the thermostats and thankfully he had attractive base plates to mount the Ecobees on the wall, as the hole left from removal was too large. He then worked with me on my app. I am planning to use Master Touch for some electrical work and I will hire them for spring and fall HVAC servicing. I highly recommend this independently owned professional company.

After getting an estimate from another company, I decided to shop around for a 2nd opinion/quote…read more I called Master Touch Home Service and spoke to Hovannes, the CEO. He came over the same day and took time to listen to the issues that I was having with my air-conditioning system. He looked over my system and presented me with a good/fair price, which I was even able to negotiate down a little. I found Hovannes and his crew to ne professional, patient, and thorough. I ended up getting a new air conditioning system and furnace. I'm extremely pleased with their workmanship and would highly recommend them!

13 yrs ago, I purchased my home new and Ecks Air was hired by the builder to install the HVAC units…read morefor all the homes in the neighborhood. The first summer living here our air conditioning shut down and the owner from Ecks Air (Mark) came out and said the refrigerant was low and it just needed to be "charged up". This worked fine for the rest of the summer. The following summer our system shut down again and Ecks came out acting clueless and said the system is fine and just needs another charge. I learned later on that at this point Mark from Ecks Air definitely knew something was wrong and was taking the lazy, unethical route out of the situation. The same thing happened the third summer living here and I asked around and learned this is not normal so I asked the owner of Ecks (Mark) some difficult questions that he was not happy to answer. He finally said there must be a leak and unfortunately we're out of warranty at that point in time so he can't replace the unit and if we wanted to replace it, we would have to pay for it ourselves regardless that this was giving us a problem since the first year we moved in. He also said he was going to be a good guy and continue "charging up" the unit free of cost each summer until the day we replace the unit. This summer, which is our 13th year here, he comes out, charges up the unit, and tries to charge me for it. When I question why he's charging me since 10 yrs back he said he would continue "charging up" our unit until we replace it, he said he's been doing us a favor for long enough and it can't continue. I've also recently learned there are environmental safety guidelines against "charging up" a system on a regular basis and it's extremely unethical that Ecks Air was doing this all these years. This man is very unethical and I would never recommend using Ecks Air.

Air conditioning unit was working and I couldn't figure out how to troubleshoot it so I called…read morearound a couple places. Ecks could get there the fastest. Really nice guy. Explained to me everything he was doing/how he was analyzing the situation while he was doing it. Was able to solve the issue pretty quickly, probably took him 15-20 minutes. He also gave me some good maintenance tips regarding my AC unit and water heater. I don't know how much the other places would charge, but it seemed like Ecks was probably a better value as he charged about what the other people were going to charge just for the service stop. Anyway, I was pleased with the service, thought it was a good value, and will call him again if I need any HVAC repair/maintenance work done.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.