Excellent customer focused service. Great selection, fair pricing and knowledgeable staff.read more

We needed car seat covers for our 2003 Camry. Taylor was very helpful and patient as I chose which…read morecolor and fabric would be best. The covers were ordered and installed. I consequently met Jeff, the owner who helped install the covers. What a great experience! I was pleased and would recommend them to anyone. While I was there, someone came in asking about the motor vehicle department as they came to the wrong place. Taylor gave them the location and also informed them that they had to make an appointment. Who does that? The store is well maintained and with the individuals who work there, you can not ask for anything better!

Disappointed at the way they handle my situation. They could not change my battery because of an…read moreaccount that is under warranty and the guy handling professional account in the back could not help me at all, not even give me option knowing that my car was outside the parking lot with a dead battery. 6/25 at 8:45am.

Absolutely terrible customer service experience…read more I went into Advance Auto Parts expecting at least basic courtesy and assistance -- but instead, I was met with an associate who clearly did not want to be there. From the moment I asked a simple question, he (Fritznel) was huffing and puffing, acting like I was a burden just for needing help. There was zero effort to provide good service, let alone go above and beyond. No smile, no greeting, no attempt to be helpful. Just attitude and frustration for no reason. I felt completely unwelcome and dismissed. I don't expect red carpet treatment, but I do expect respect and professionalism, especially in a customer-facing role. Based on this experience, I will never return to this location again. There are plenty of other auto stores that understand what real customer service looks like. Do better.

Battery was temporarily installed incorrectly by their technicians (reverse polarity during…read moreservice). Right after leaving, my car wouldn't start. An electrician later confirmed a blown main fuse consistent with an electrical fault during installation. We returned to the store and they denied everything. Very disappointing experience for a basic battery installation service.

David the "Customer service rep" is ignorant, rude, unprofessional, and disrespectful. I called…read moreabout a gas cap and was told it was there. When I showed up it was not. I then called a few weeks later and asked for a different part and was told it was there. I asked if they could double check and I was told it was there again without him checking. Meanwhile other places are perfectly fine doing so. I decided to get the park from a closer store and when I got there it was the wrong connection for my vehicle. I called the store and David picked up again. He asked if I was the same person from earlier and I said yes because I thought he was trying to help me. I asked he could check a specific connector and I was told to check myself online. I went to the store and when asking giving the part number, David said "oh, so your miss ___" and started to talk down to me. He said that the parts online match what's in store and I can check the connector online. I told him what happened previously and he did not respond to me but turned to my boyfriend and addressed him kindly. The part was luckily correct but when David went to check for it, it was in the wrong spot and he could not find it. He continued to speak down to me with no response from me. He said "I don't want this girl to be angry" multiple times. I ignored him, payed and while leaving I was told "I'm glad you're finally happy this time." Again, I have not said anything since he came back with the part. David was extremely respectful to my boyfriend and answered all his questions but was hostile with me. I was nice on the phone and can only think that he has a problem with women. This was an awful experience that will sit with me every time I enter an AutoZone. Is disappointing he is a 'customer service rep.'

Just Received a Very Hard To Find Acura A.C. Compressor. The Part is Absolutely Perfect…read more Thank You, Marilyn in Tennessee P.S. : The Price Was More than Fair. Never Hesitate to Buy From Rocco's

Great place to get your car parts cheap in price not in quality. .. very helpful and fast service…read more If you know what you are looking for they will help you find it.

Bennett is the best! Always helpful, quick and they get it right! Plus if you ever have an…read moreissue with something, thy take great care of you!

Was needing new tires on my truck. Decided I'd get new wheels and a 4" lift kit along with the…read moretires. Dealt with Tyler, Bo and Mgr. Brandon. All 3 were very knowledgeable and assisted. Being I live in Ft. Lauderdale and the shop is in WPB there was no way I could just drop it off, I'd have to wait. Parts were ordered and confirmed when they arrived. Install date/time was set. Job was completed in less time than expected and Brandon ensured it was done correctly. Return 9 days later, as requested, to make sure all nuts & bolts were still at proper torque. Nice group of friendly guys and the price was reasonable.

Great experience! Brought my 2022 Ford F150 Raptor here to have Eibach Pro-Lift-Kit installed to…read more"level" my truck. Brandon responded quickly to my online inquiry with an online quote and made sure to include all details other shops left out (like cam bolts) that may be required. He responded quickly to my email questions and soon enough, Tyler called me to follow up for the appointment. They accommodated me on my schedule and the work was completed in the time they stated. I've got to say I read the yelp reviews which I think are a bunch of silly folks. The Google review last are much more indicative of this shops attitude and performance. Brandon, Tyler and team made me feel at home. I spoke with the mechanic in the shop several times. They were completely thorough and made sure my suspension was perfect and torqued all nuts and double checked everything more than twice, especially with two road tests. I couldn't be happier. The truck now sits level with these 1.0" springs and the ride is outstanding. I also watched and listened to Brandon, Tyler and team interact with customers in-person and on the phone. They were patient, professional and made good recommendations. Thank you Brandon and Tyler and the whole team at 4WheelParts in West Palm Beach!

I received excellent customer service today from Sean at the Military and Summit Oreily Store in…read moreWest Palm Beach, Florida. Sean went the extra mile to check the car to determine if I needed new terminals. He said the terminals were good. I just needed to proper battery for the car. He sold me the correct battery, installed it and check the car to see if the alternator was good. Everything took less than 15 minutes to complete. I was very please for his excellent customer service today.

Francisco is amazing!!! Carrying the ship here he helped us even when it was extremely busy and he…read morewas the only one who was working the front. Give that man a raise!!!

Received a VIP experience buying my first car! Emmanuel is…read moreamazing, he made sure everything ran smoothly and made sure I was comfortable. Tony also answered all my tedious questions and gave great detail. Elvin my finance guy is so good too, finance can be a really nerve racking process but he really took his time with me and made sure I understood everything in my contract. And my girl Berlys is such a sweet soul, she sat with me and made sure I got all the details done when it came to switching my car. 10/10 I definitely will be recommending friends and family in the near future!!

I didn't know. not sure, we stopped by no one came out to say hello. We walked outside for about 20…read moreminutes to look at cars. I asked a young man about a sales person he stated they were all busy and I should make an Appropriate Appointment to talk with a sales representative! I said ok and left. The cars are beautiful we just wanted to ask a few questions.