Total Lack of organization. No communication with the client, always excuses for not having your…read moreMotorcycle ready. Not very knowledgeable mechanics or probably without motorcycle mechanic license. Beware about the original parts and screws of your Bike; they might be lost and you end up with a remedy Bike. You enter your Bike working and no electric or misfire issue to install the carburetors repair kits and in the middle of the longest job you receive a call telling you that the work is too much up to that point and they need to charge you more money, against your first agreement. They returned the bike partially assembled, ensuring that all you need to do is connect the gas tank and the sits for them not to charge you more money; resulting in a false statement. You agree to receive it that way to avoid confrontation and the truth is the the Evac and Emission control Assembly was not properly connected and hoses were missing. I have being a Biker for over 40 years and always do my mechanical work in both of my Bikes; I just moved to Marlborough, Ma 8 months ago and this was my first experience. At this point ALL STAR CYCLE old me the original rubber stand were you screw the gas tank to the frame; an original screw for the air intake system; a strap of one on my leather saddlebags; the original Evac Emission hose because I do not like the one the mechanic installed color blue and my Alex stainless steel screws I had on for tightening the back sit. And like the paper withstand everything you write on it; the alleged electric misfire after the fact, was created when the mechanic did not screw back up the spark plugs cables, 3 of those cables were loosen, so the electric spark was arching. In Summary: They took my bike to install the carbs repair kits that I brought, did not finish the job, did no assemble the bike back up, did not tell the truth about the condition of partially assembled creating a false representation to the client and a breach of contract, they returned the bike disassembled base on a telephonic misinformation and without all the bolts, nothing was connected, the bike was returned 30 minutes later when the driver came back with the box of my bolts and they charge me $95.00 extra for connecting a blue hose and being negligent with 3 cables of the spark plugs. Yes I'm Mad and because of it I DO NOT RECOMMEND ALL STAR CYCLE BUSINESS to any of my fellow bikers and mostly the WAR VETERANS ONES.

Went for a 5k oil change, Steve has forgotten more about bikes than most will ever learn…read more Respectful and professional, never going anywhere else!

They had a sign out offering welding for just about anything...I had a broken piece of gym…read moreequipment. They took care of it real fast, same day. Maybe it was perfect timing but I couldn't have been happier. Cash and carry and everyone is happy. Incidentally they have every motorcycle part you could imagine and a beautiful shop that looks like it could handle everything from custom fabrication to complete overhauls.

I'm an older rider who couldn't deal with my HDs 650lbs. any longer. The sales folks talked me into…read morea Kawasaki Eliminator and I couldn't be happier. Also they gave me a fair trade in price.

Extremely rude staff. They were not welcoming what so ever and refused to answer our questions.read more

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

More will be revealed!…read more Only halfway through the deal now. I have an appointment at 1pm. I'm hoping to ride this baby off of the lot today :) Also plan to handle registration & inspection myself (I am trying to upgrade from a Honda 250 to this Honda 600). So far, I've primarily dealt with Ellen at the front desk. First over the phone, and then in person. She has been very kind and helpful, and has been able to secure and offer me a good deal. Perhaps if I'm handling the registration & inspection myself I might be able to receive a further price deduction... or perhaps a voucher for their riding school instead? Who knows? Couldn't hurt to ask :) I'm a new rider and have my permit, and have been riding my little Honda Rebel CMX250 with some confidence for some time now. Not a great highway bike though. Took her on a couple times anyways. As a person who is always running late for everything, the power and ability to take the highway if I want or need to will be invaluable. Getting ready to head back over to the dealership. (I was also there last night.) Hopefully we can close and I can ride her off the lot today! My first purchase was private sale and ended up being more of a project bike than I had time or money for. I'm hoping this bike will be ready to go with no issues for the foreseeable future! More will be revealed :)

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!