Susie Schiller was very helpful with providing excellent care for my father in law CC. She went…read moreabove and beyond and was extremely pleasant. Thank you Susie Schiller.

All and All my stay at "JACOBS HEALTH CENTER" WAS AWESOME! The whole physical therapy crew was…read moreGREAT! I will be definitely going back after my 2nd and final hip replacement! Special shot out to SUSIE she is beyond friendly and made sure my needs were met ! Also Physical therapy and case managers went above and beyond their duties! THANK YOU!

I would not recommend this place. We were unable to tour the place before going or we never would…read morehave picked this place for my father. When my family arrived, we were brought to my dad's room where he was sharing with another individual. The bedding was stained. In the bathroom that was shared with multiple individuals was unsanitary. It had brown-stained towels wrapped around the base of the toilet and smelled strongly of urine. My father was also told that he needed to relinquish his electric wheelchair and would be given one of theirs. He's informed they would "try" to find one with neck support, but could not promise one would be available. He absolutely must have neck support at all times and a standard wheelchair would not have been able to provide him the support he needed. He also does not have the strength or mobile to be able to push himself in case of an emergency. If something were to happen he would have been trapped. He was there from around 3pm to 8am the next day and at no point did any staff come to the room to check on him and see if his needs were being met. The only staff interaction happened in the middle of the night when he called to have his roommate turn off his TV and was told his roommate could watch TV at full volume all night if he wanted to, which he did ensuring he got no sleep that night. I came the next morning to remove him from the situation. Upon check out they lost some of his multiple RX medications that were later found and had to be mailed back to him. Essential RX medications should never have been lost in the first place which only added to the stress of the experience. This sad facility overall was not a place we believe any veteran should be subjected to.

Based on the so-called 5-star review from Medicare and US News & World, I selected this facility…read morefor myself when I needed support recovering from surgery. Even before I arrived, as I waited in the hospital, the center showed issues by not returning phone calls made by my case manager. Four days elapsed before they responded. Don't believe the false promises made on their website, such as "Prior to admission, one of our admissions staff will reach out with a phone call to give you a brief explanation of what will happen upon arrival. They will also set up a time to have an initial meeting." Neither that call nor that meeting ever occurred. I gave it a week. The staff that I met and who took actual care of me were industrious and gracious, despite being overworked and (probably) underpaid. However, the services that I expected, such as extensive PT to improve my physical strength and flexibility, and the promised OT sessions, including learning how to get in and out of a car and learning how to use a tub bench, never happened. The meals were occasionally meager (one slice of plain bread and half an egg), sometimes tasty, and never included fresh fruit or vegetables. Part of recovering from anything should involve healthy nutrition that is based on fresh food. But I'm sure the industrial-sized cans of whatever are significantly cheaper. The incessant beeping of unanswered calls and the screaming/yelling of a woman parked in the hallway most days made for a disturbing and challenging environment in which to try and rest and heal. Without notifying me or asking my permission, the staff changed the days, times, and locations of scheduled doctor appointments. Imagine my surprise when I decided to double-check the status of appointments. Early on, I slipped in a puddle at the base of the toilet shared by two rooms (4 patients). My right foot (non-weight-bearing foot in a splint) slammed down on floor and my back slammed into a grab bar. Staff said that the puddle/leak had been previously reported to maintenance. Maintenance stated that the toilet was fine. Every day for the remainder of my stay, the floor was wet and a towel was required to mop it up. When I informed PT that I was having chronic back spasms and pain after the fall in the bathroom, the staff said that they would provide some sort of back support. I asked about the back support again the next day. The back support was never provided. The understaffing presents definite challenges for both patients and staff. When you are non-weight-bearing and you rely on staff to obtain medication or use the bathroom, you must be prepared to request medication several times, because they will forget and you will suffer. To avoid developing a UTI and being forced to foul my clothing, I learned early on to request access to the bathroom before I seriously needed it. It might easily be 30 minutes before anyone's available to assist you in getting to the toilet. The requirements that they were supposed to fulfill, such as ordering a walker and restarting my in-home PT and OT, failed to materialize. I made several visits to their office before I discharged myself to make sure that they had placed orders. I don't know if they were lying to get rid of me or just because it's standard behavior. After I discharged myself, I expected the walker to arrive at my home and the home-health care to resume. For the next 10 days, I called repeatedly to ask what the status was. No one responded. My case manager from my insurance company also called, and they failed to respond to those calls as well.

My mom was a resident at Stellar Care for the last two years, and my family and I visited so often…read morethat it truly felt like a second home to us as well. We spent every holiday here and always appreciated the kindness and welcoming atmosphere this place provided for families. We have so many positive memories and wonderful things to say about Stellar Care. The caretakers were wonderful to my mom, and I am incredibly thankful that she was cared for by so many sweet and gentle people. The nurses gave my mom nicknames like "Smiley" and "Diamond Eyes," and it was truly heartwarming to see how special they made her feel. Beyond being a care facility, we viewed each visit as a trip to "Grandma Jeri's House," where our two boys made every visit with Grandma as special as possible. One of our favorite spaces inside Stellar Care was the library--a living-room-style area with plenty of seating, a large dining table, and shelves filled with books, games, and arts and crafts. Equipped with a TV and a record player, it felt like a private hangout where we could spend quality time together. That room hosted many game nights filled with Dominos, Yahtzee, and Uno. We loved the space so much that we celebrated her 70th birthday there, reserving the room, decorating it, surprising her with her favorite foods and cake, and enjoying the day surrounded by loved ones. Another favorite space was the outdoor patio backyard, which offered large tables, a swing chair, and fans and heaters to accommodate changing weather. It was a wonderful shared space to relax, socialize with other residents, enjoy the sunshine, and simply spend time together. There was also a smaller patio that was perfect for quieter days--bringing a portable speaker and enjoying music in the breeze. I loved how every day at Stellar Care was filled with engaging activities, from birthday celebrations and trivia to bingo and live music performances. One especially cherished memory was St. Patrick's Day, when Stellar Care hosted an afternoon of games like hot potato and provided treats and activities for everyone to enjoy. We spent so many wonderful days at Stellar Care, and we are deeply grateful for the love and support shown to my mom. I will truly miss coming here--it was a peaceful, beautiful place filled with warmth and love.

This care home is very clean and cares about its residents. I have a family member here and when…read moretheir care team visits they always comment on how clean this home is and I agree. They respond to questions and concerns and communication very well if there are any issues.

Shout out to Nicole ( the head nurse at MG) ! Thank you for hearing us and for your genuine concern…read moreand for being so easy to work with ! Alyy is another god-send to this facility! Going above and beyond everyday and for making it fun ! You both make MG top notch !

The staff and care is exceptional at Merrill Gardens! Always a smile and helping hand…read more The activities are abundant. Always something new to do. Keep up the great work!!

Looked at the Coronado retirement village to place my loved one but was NOT impressed to be honest…read more Looked kind of shabby. The prices are very high in comparison what they are offering. I won't be playing my loved one here, that's for sure.

The staff at CRV deserves 10 stars! The team is amazing, and…read moreI know that my mother is safe living there.

Toured Nazareth House for my grandmother and had a great impression. The facility is spacious,…read moreclean, and well maintained. Staff were friendly and patient, and the residents looked well cared for. It felt like a warm, respectful environment.

Had a tour of the facility before sending my parent there. Really loved the place that you don't…read morehave to share a room and that each room has a door to the backyard. Loved also the big dining room that makes you feel that mealtimes are the highlights of the day. The facility was clean, bright, and Just felt really serene and safe there. Didn't speak to anyone there other than the nice director but they all seemed happy working there. I would love to go there if I needed the care in the future.

I never thought I would be giving a great rating to a place that I have had to place my mother,…read moreworrying about if they will 'love' and care for her like family. In addition to 3 square meals, activities, transportation to Dr. appointments, they have maintainance techs for electrical, plumbing, or any other request. Onsite nurses and housekeeping. The staff is 100 percent available for anything you need. They will even solve interpersonal issues between residents. My mother has gone from severely depressed, living alone, poor eating and immobile, to fresh faced, chatty, engaging and active. The move to Atria has been a life-saver. I was concerned about previous reviews, but after talking to the staff, things were cleared up. Besides, the proof is in the pudding. I highly recommend stopping by to chat with, Helen. (director), Joan, or Sally. The prices are reasonable enough to not burden any family.

I feel Atria Collinwood fools elderly people. When on tour, was shown a beautiful, brand newly…read moreupdated apt. Given a firm rent price of $2795.00. I said I will take it. The next day sales director called n said the firm price was not approved. It's all yours for $3295.00!! What a scam!!!!!!! Also I wondered if it's a ligit apartment. I did not see a ligit apartment # s on the door!!!!!! The dining room experience was terrible.

I was able to get out of a lease in Playas de Rosarito and move to Plaza del Mar…read more This is the most beautiful place on Earth. It is south down the Baja in La Mision. The tranquility is second to none. Pictures do no justice.

I stayed at a condo at 57.5 at an airbnb. We had a great condo with two floors, two bedrooms, two…read morebalconies. Great décor. Access to a private beach. Security guard on staff 24-7. Beautiful area.

What a beautiful community! I went today to pick up a former coworker who now lives there and go to…read morelunch in PB. We decided to stay on property and enjoy lunch in their dining room. What a gorgeous place to retire in! My friend's apartment is really stunning - very modern, spacious, and with high ceilings and a patio. The landscaping is beautiful; people can easily walk to the dining room or to one of the many activities they have; and if you become less mobile, they have golf carts that will pick you up. The also send meals to people's apartments if they are unable to walk. The chaplain was super cool; they have lectures and film screenings; and the food was pretty decent! The patio was lovely, and inside lots of people were dining with friends. They have a daily special and then a regular menu. We got the soup of the day first (potato leek) which was yummy, and then I had a decent mushroom swiss omelette. They didn't have Dijon mustard, but servers were very nice, and they unfold your napkins like you're in fine dining. My friend also loves the dog park, and the beautiful old trees on the property, and the views of the ocean and PB are stunning. And we saw friends of his along the way too, and he told me about some of the other very accomplished and interesting residents. Looks like a great place to retire if you can afford it! (though it is way up on a hill, so if you're driving yourself, be prepared for the way up to be winding).

My grandparents have been with Wesley Palms for over 3 years. We love it here. Everyone is helpful,…read morecaring and proactive when it comes to service and care. There is one complaint about the dining room: they don't wash their dishes throughly. Careful!

Julie and her staff are amazing. They took wonderful care of my mother at the worse time in our…read morelives. My family and I are very picky and hard to please, Julie and her staff were understanding and gave my mother lots of TLC. I highly recommend them.

The manager was very attentive and helpful. The place looks clean and peaceful. The patients seemed…read morewell cared. Even if we have not used the place as yet, we had a very good impression of it.