I've purchased several RVs over the years. Most were positive experiences. My experience with Pikes…read morePeak was not. Pre-purchase pricing negotiations didn't go well for me. They held their ground and knew that they had the upper hand since they had the model I was looking for, and I could not find one locally. I get that. I'm from MN and they are in CO. Buying sight unseen was difficult and stressful. I asked for a walk around video and never got one, only pictures. I wanted to have the truck camper delivered since we had an elderly dog that could not make the trip. Delivery was expensive. We agreed on a price and somehow that price went up during final invoice time. I was told the camper would be delivered on Wednesday March 11. I got a call Tuesday March 10 and was told the camper was going to arrive "early afternoon that day". I took the afternoon off work to be home when it arrived. Later that morning I was given an updated ETA of 7:30PM. Shortly after 9PM, no camper and no word from them so I reached out. I was told that the driver was "in northern Iowa and would be there in 45 minutes". I waited 1 hour and nothing, so I called again. I was told that they were a half hour away, another lie. It was almost 11PM when they finally arrived. I took delivery of a $40K camper at 11PM at night in the dark of Winter. I paid a premium price for the deliver "service".... After the next morning inspection, all looked good. I did notice that one of the dust caps was missing on one of the four electric jacks. Not a big deal, but I'm an engineer and the manufacturer of the electric jacks supplies them with dust caps for a reason. So, I went on the manufacturers web site to order a replacement. The price of one of the little dust caps was $25 including shipping. I thought before I ordered one, I will ask Pikes Peak if they have a spare. I reached out to them about the single missing cap and was told "all of our Adventurer campers on site don't have any caps, but I do have a spare set that I can send you". I thought that was an odd thing to say. So, I checked the pictures on their web site of other Adventurer campers on the lot and, sure enough, all the pictures showed the dust caps in place on the jacks. That was just weird. Two weeks later, no dust caps arrived so I reached out and was told that they were sent standard mail. No tracking and never arrived. That was weird, too. I was told that they would send another set. I'm not going to hold my breath for those to arrive.... All in all, there were a few other odd stories I could add but you get the picture. I cannot recommend this dealership and won't be going back to them in the future.

Out of state new customer!…read more Everyone here was great! They did not SELL me, they INFORMED about options and EDUCATED a new buyer with numerous texts, calls and follow up. I bought a new NOBO 20.3 and could not be happier with the experience. From sales, to tech, to the front counter, the entire staff was accommodating and respectful of my time. I highly recommend Pikes Peak RV over any dealer that wants to sell you something off their lot. IT WAS WORTH BUYING OUT OF STATE AND DELIVERING TO OUR DRIVEWAY.

Straight forward knowledgeable owner saved us a lot of money and fixed everything we needed.read more

I had such a great experience with Sun City Trailers…read more We own a Nucamp Tab 320- not everyone can work on these trailers as the heating system is not your run of the mill propane heater. It's a radiant system manufactured overseas. Add on a complicated winterizing process & an RV newbie such as myself, and it makes a perfect scenario for getting help. That's where sun city comes in. On our way up to northern Colorado for a job, we were in a time crunch to get our trailer de winterized, have the bearings repacked & have our glycol levels reviewed. Chris put our minds at ease when he told us he had attended a workshop up in Ohio specifically for Nucamp, so this wasn't just some random mechanic bumbling around & watching YouTube videos. Sun city was able to get us up and running in just a couple days. This isn't really some fancy large scale dealership like a camping world, but their prices will reflect that. They don't gouge you. They were all extremely nice & helpful & I'd gladly recommend them for Nucamp owners looking for service in the Colorado Springs area.

CUSTOMER/BUYER BEWARE…read more Horrible customer service. Sheila who prepares title work does not care, is unresponsive and not proactive. I will avoid this place like the plague

Ivan (from the service department) is FANTASTIC. He brings so much knowledge to his work from his…read more14 years of professional experience in the automotive industry, and despite his expertise, Ivan remains incredibly personable and makes all the industry jargon easy to understand for anybody. Ivan is honest, no-nonsense, and genuinely wants to help folks make the best decisions for their RV rather than just selling unnecessary repairs. He is also thorough in making sure that everything is done properly and without shortcuts. I can tell that Ivan cares about the quality of work being done and follows through to make sure everything looks right! It's rare to find someone with such a high level of both technical knowledge AND personal attentiveness to customers and the company. Blue Compass RV is lucky to have Ivan, and I wouldn't go anywhere else for my RV repairs! (Though Blue Compass has a great inventory of new models... maybe if I ever need more repairs I'll go to Blue Compass for a new RV instead!)

If I could give no stars I would. I've lived here for 25 years and it USE to be a cool place. Now…read morethe owner doesn't want cars parked on the streets in the park, "because it's not appealing" but then he doesn't even create a reasonable parking arrangement for the extra cars that people have! I'm am super livid and upset about it. It's such a hassle and inconvenient. No one who runs the park actually cares about the residents unless you have a bunch of money to buy them, or are their friend. I help my family with rent here so you would think it would be ok for me to be able to park my car at my home. I work crazy hours sometimes and don't get home until really late, and I have to walk late at night in a not so safe neighborhood to my home. It's dangerous. We can't have guest over. The "guest parking" is all the way on the other side of the park and there is only a 3hr parking limit. I've literally only seen one car parked over there too. Most residents have been parking outside the park by the entrance on the street. And it's been making that road even more narrower so you have to worry about cars possibly side swiping yours and it makes it hard to exit the park safely because of how hard it is to see around the parked cars, I've almost gotten into an accident several times right there. I work hard to provide for my family and it's just so inconvenient to have to worry about my car constantly. If someone is gonna break into it while it's out parked outside the park where I can't keep an eye on it. They say you can have a car parked on the streets for a little while with your hazards on to unload groceries or what ever but I don't want to waste my battery life on my vehicle. Again such an inconvenience. Luckily right now it's the summer so the weather isn't bad, but Colorado weather can be unpredictable and bad. So I'm not looking forward to the winter snow storms or wind storms or hail storms. Just to think that I'm gonna have to walk that far for my car. It's bad weather conditions. I just can't believe that this is how the owner wants the park to be for " appeal" it's a bunch of bologna. If he really worried about that then they wouldn't have residence that are drug dealers who just trash the place which has happened more than a few times, or people who throw crap all on their porches or yards. If the owner was actually caring and smart he would create a better way for people to have their cars IN the park. I just think about all the people that live here and their situations and how much this is effecting them. It effects more than you can even think of too. Until you have to live here and realize the hassle of it all and how hindering it is. It's sad. I use to want to get my own place here in this park to be next to my mom and grandma that also lives in the park. But I don't anymore. After I see the people who help run this place and how the owner just changes things without even consulting his residents on it, listening to how this could be detrimental to the park. We have no say! So yes this trailer park USE to be nice. Not anymore, and it's just gonna spiral down unless they change. And you know they spend all this money on crap like putting a sign explaining the no parking on the streets every 10ft around the whole park (not even exaggerating, 10ft), and creating a parking lot for guest that's tucked away in the far corner of the park that has a time limit but no cameras by the way, which you have to worry about if your car is parked there too because homeless people have been camping out towards that area, and they have been breaking into people's homes and I'm sure cars if they were parked there) but they spend all this money and stupid stuff like that but can't fix up the club house or have all the street lights working, which if people are walking around the park to get to and from their home you should have all the street lights working. I could go on all day about this. It's just so upsetting. I wouldn't recommend anyone living here. Unless you only have 2 vehicles, don't have any guest ever come and visit. I'm sure they will come up with new outlandish rules for the future in which case hopefully I'm not living here by then. But if so I'll be commenting again.

Way too crowded with trailers. Couldn't even park in customer parking. I wouldn't feel comfortable…read morebringing a camper there for service. Had to park on the street. They charge way too much for the walk through service compared to other RV dealerships. Didn't like how they insisted on running my credit even though I had my own financing set up.

From beginning to end, this business demonstrates complete incompetence. Sales. Finance. Service…read more Parts. GO ELSEWHERE, even if it involves a longer drive. Because my purchase is already a sunk cost, I don't want to waste more money. If I did, I would pursue litigation against them for selling me a new RV that was broken prior to purchase. The absolute worst.

I honestly do not know if I have ever had a better customer experience in my 63 years…read more I worked in the hospitality industry for many years, and I have always believed in treating people with dignity and respect, no matter what side of the desk you are on or what industry you are in. That is exactly what I experienced with The RV Smith. My situation started with several calls around town, trying to find someone who could help me in a pinch and replace the A/C unit on my Jayco Jay Feather, which I just so happened to destroy while going through a do-it-yourself car wash. Long story short, I was distracted and went to the closer car wash instead of the one I normally use to wash my camper. Yada yada yada... I'm a dumbass. As soon as I got home, I started researching businesses that might be able to get the repair done quickly. Since it was a Sunday, I knew all I could really do was research my options and start making calls Monday morning. In all fairness, I knew it was a stretch to find someone who could turn it around right away. Most of the places I called chuckled when I explained the timeline I was hoping for. Several were booked for the rest of the summer and said they could not help me until I was ready to winterize the unit. When I called The RV Smith, Clint answered the phone. From the very beginning, I was met with professionalism, kindness, and genuine concern -- without judgment. Clint asked specific questions about the unit so he could understand my options. Instead of simply telling me they were booked out, he asked if I could swing by so they could get eyes on it and make sure the damage was not worse than I thought. The next morning, I was there before they opened at 8:00 a.m. Clint was already outside helping another customer, then directed me where to park so someone could take a look at it. It was not even 8:00 yet, and another gentleman told me to talk with Clint because he would help me find the best A/C unit for the size of my camper. Clint greeted me, looked things over, and said it appeared to be pretty straightforward. He gave me several options, including units similar to what I had before and a few newer models that were more efficient and much quieter for only a few hundred dollars more. After doing my own research, I had already made up my mind on what I thought I wanted, and it just so happened to be the same unit Clint recommended. He told me I could either leave the camper there until they fixed it, or I could take it camping that weekend and drop it off the following Monday. Since we already had plans, we decided to camp and make do with a portable A/C unit for the weekend. I dropped the camper off the next Monday, and two days later I received a call that it was ready to pick up. What I did not mention is that I also asked if they could provide an estimate for some body damage caused by Big O Tires when they replaced my old tires, and also check why the water heater was not working. They took care of all of that as well and documented everything clearly. I would recommend The RV Smith to anyone with RV issues. If you want to see what real customer service looks like, look no further. I could not recommend them enough.

Excellent experience! Great service from the quote to the completed work. Work was completed 2…read moredays before promised date- completely unheard of in the RV repair industry. They upgraded my suspension- Colton provided recommendations that improved the upgrade. I will definitely take my RV back there for service!

Extremely rude and unprofessional morning staff. They were being rude to us and laughing for…read morestanding outside waiting for the store to open at 7am and it was 657am. Not a good way to start your day or open a business. If You come here, come in the afternoon and avoid the morning staff.