Dave and Refacing pros did a great job bringing my dated kitchen into 2025! He gave an accurate quote, and a very reasonable quote, compared to many others that I spoke to. The cabinet friends and drawers are made in Minnesota, which I loved and he finished work ahead of time. You should definitely get a quote from these guys if you're considering replacing cabinets. They also use a great quartz contractor who installed the most beautiful Carrera courts for us. read more

Refacing Pros is great to work with. The customer service is top notch. Quality of the products is second to none. Would highly recommend. His crew did a great job of clean up after the project was complete. read more

Excellent service. I love my cabinets. Perfectly done. The doors glide perfectly-excellent hardware selection by the owner, David. So happy. I would use them and recommend them to anyone! read more

EXTREMELY DISSATISFIED with poor workmanship, lousy service and lack of responsiveness. We contracted Refacing Pros, Inc and spent thousands of dollars to upgrade the kitchen cabinets. However, within a couple of months the veneer started to come lose so we contacted David by email and phone. After several attempts I was able to talk to him. He admitted that the glue they used was not good and he will send someone to re-glue the veneer. After multiple reminders he did send one person but told him to fix only the areas where the gaps were big. When I challenged him and asked him to fix the areas which had started to come lose and that will come lose over time...he only said he will deal with later. Sent him multiple emails with pictures of areas which have started to come lose and left voice mails but no response. I would not recommend this company to anyone. read more

They are the worst company when it comes to customer service. i had issues with my cabinets and they wouldn't call back then i had a friend call and set up an appointment for me due to the lack of communication with me. someone came out and apologized and said heres my direct number call me. So he left ans i left several message with him and finally got a call back and said we were to far out to service. BUT I WASNT TO FAR TO INSTALL MY KITCHEN AND 2 BATHROOMS!!!!!!!!! doesn't matter how much you spend they don't back there work. theres way more companies that do the same thing so by all means shop around. Id give a -star if it was possible. I'm a business owner and customer service is the most important part of a company next to the craftsmanship. read more

Their installer cracked both sides of a drawer when installing the new drawer front. He left without saying a word. We noticed the damage the next morning, and called to have someone come out and fix the drawer. The owner asked for pictures, which we sent. We did not hear anything for a week, and called the salesman, Bill. He told us that that repair would be difficult and instead, the drawer would be replaced; the owner had approved it. He asked for the dimensions for the drawer opening, so that the new drawer could be fabricated. We sent these, and were told that the new drawer would be in by Christmas. Five emails from us to them over the next ten weeks ensued, and each time we were told simply that the drawer "would be replaced." The delays were blamed on Christmas, the owner being out of the country, talking to the wrong customer, etc. In the end there was no action in 10 weeks. Finally I filed a complaint with the BBB. In response the owner dismissed the cracked drawer sides as "a staple showing" and refused to do anything, not living up to his promise to replace or repair the drawer. The drawer fronts and cabinet doors (which they bought elsewhere) are fine, but the re-facing was mediocre at best, with visible gaps between the re-facing pieces, and one piece already de-laminating after two months. Also, they did not clean up after themselves, leaving the old doors and scrap material all over our garage. Don't be fooled by this company's BBB A+ rating. I have no idea how they got it. Hire this company at your own peril. read more

I would have to say we are very happy with Refacing Pros. The cabinets look great, although there are still a few small things to finish up the overall job is complete. David was very responsive to my calls and emails. I would have to agree with one of the other reviews that talked about the clean up. I had to clean up my own garage full of cabinets also. Probably an area where they could improve. Overall David and Johnny did a great job and we are very happy with their work and customer service. read more

David and Barry are very nice people, but a their communication could be more clear and more honest starting with the estimate proposal and what they would do. Check your contract. If they say they will do something and the contract doesn't specifically list it, have them add it or you won't have a leg to stand on when your argue it. 1. We had issues with our cabinet doors not being true (level), and they did correct those issues when we brought it to their attention. 2. The granite countertop is beautiful, but the company they work with will need to come back and redo the backsplash as it is 1/4in. too short. 3. Refacing Pros did promise to make sure our appliances fit, but their measurements/cuts were not accurate enough to fit our microwave. Since they did not install the microwave, we found out after payment. We have been told that they will NOT come back to correct that. We are trying to work this out with them still. 4. One drawer that they installed was warped on the facing. They say that they will be back to replace it. Overall, they are genuinely nice people who seem to work hard and want to please the customer. However, there were some concerns that have not yet been resolved. I will update this review if/when they do get resolved. read more

I used refacing pros which was my first project I did alone on our house. I worked with David and Bill. The cabinets when closed had spaces between them. A neighbor viewed them and noticed one pair of cabinets were uneven. David had measured incorrectly so had to come back and replace a cabinet. They did not remove the old cabinets, left the place a mess. I spent the entire night cleaning up after them, bringing cabinets out to the garage and vaccuming. I still have the old cabinets in my garage, which I moved there myself. The old cabinets lasted me 21 years and were of superb quality. I am already having problems with the cabinets refacing pros installed. I emailed them over a month ago never to hear back. I then called them two weeks later and got the "We are so busy, I will send Bill out". I called again three weeks later after not hearing from them. I got the same response that they were backed up. They are all paid up and have moved on. They do not back their product, use poor quality hinges, leave a mess for the client to clean up. I just wish I had done more research on this company. read more

This company definitely needs to work on their communication skills. We were initially pleased with the work done in our kitchen, but then noticed some minor issues a week or two later (they didn't finish the underside of one set of cabinets and one of the cabinet doors came off its hinge). We attempted to call them NUMEROUS times. At first we were told they would come and fix the problem, but they did not show up when they said they would twice (without a courtesy phone call to cancel). I attempted to call them several times and my repeated messages were ignored. After several weeks they informed me that they would not fix our issues after the fact. Granted that the issues we had were relatively minor, the way they handled everything was extremely unprofessional and very disappointing. I'm sure both things could have been fixed in one quick appointment but they refused to do it. They instead offered a $135 refund which does little to help me and I'll truly be surprised if I actually see that money. Its too bad that our initial great experience turned sour. read more