*updated stars after communication from owner*…read more I think the quality at Alan David is very good--my previous suit from them is excellent and gets frequent compliments. That's why I returned in May 2025 to order a sportcoat. Unfortunately, the customer service this time fell short of my expectations. By late August, I realized I hadn't heard anything about the order and called for an update. I was told the fabric had been out of stock and later delayed due to the factory's vacation schedule, which seemed reasonable enough. In September, they contacted me for a fitting, but the appointment date inadvertently fell on a holiday when the store was closed. I rescheduled for October. At that visit, I was told the jacket would be ready in a few weeks, but again, no one reached out. In December--more than six months after ordering--I called once more and received a text saying they'd follow up with an estimated date. When I expressed frustration about the lengthy delay, they acknowledged that the initial order had been submitted late, which contradicted earlier explanations. To their credit, they took responsibility and offered a generous store credit, which was appreciated but not expected. The reason for my three-star rating isn't the final product, which was fine, but the lack of proactive communication. I had to repeatedly contact them just to understand what was happening with an order that had been paid for months earlier. Even my salesperson at Macy's is more proactive--and I don't spend thousands of dollars at a time there. My husband has had consistently positive experiences at Alan David, so I do believe my situation was an outlier and wouldn't discourage others from trying them. They ultimately handled the service recovery well; I only wish the issue had been acknowledged and addressed earlier. My hope is simply that their follow-up and order tracking become more reliable moving forward because otherwise, you might be left with the feeling that once you've paid, nobody really cares.

I had another great experience getting a custom double-breasted suit made here. I've worked with…read morethem before and I'm always impressed by the quality. The craftsmanship really stands out the stitching, the fit, and the overall finish are excellent. You can tell it's truly custom made. Gioia helped me this time and she is so lovely. She was very attentive and really took the time to understand what I was looking for. She made the whole process easy and enjoyable. Neal handled the measurements and was extremely thorough. I mentioned that I'm actively losing weight, and he made sure to take that into account so the suit would still fit well as my body changes. That level of care really stood out to me. Alan was also incredibly generous. I was able to use a store credit he had provided, and it was clear that he genuinely cares about his customers and wants to make sure everything goes well. That kind of service is rare these days. The Madison Avenue showroom is beautiful and the whole team makes you feel very welcome. I've had a really positive experience every time I've come here. If you're looking for a custom suit, jacket, or dress coat, this is definitely a place worth checking out.

Been here before excellent spot to get suits see Nico excellent man that knows his job reasonable…read moreprices great Italian suits never disappointed when you go here try it out

I had a great experience from the start. The staff is super attentive (shout out to Ray) and their…read moreinventory is awesome. A local gem!

Amazing people amazing service amazing quality. They did things for us that no one else would do in…read morethe city for us.

Titi Ebo was being the best aunt. It's prom season and the nephew asked me to be a part of the…read moreexperience b/c I tend to style people. After I shed a tear, I got to work finding a place we could buy/ rent something great. I found this place and liked the selections they had and made an appt. Now he did go to Macy's to see what they had, but I they anything with that extra umpf needed for prom. When we got here they were very welcoming and got straight to work. After looking a bit, the gentleman helping him gave him a tux jacket to try on in his size...when I say the man child was smooth. They gave him the shirt, pants, and shoes...he came out looking like a Mocha Bond...so handsome. His mom was in tears...lol! He knew he looked good b/c it just fit him so well! We decided to rent and you get a lot when you do. Jacket Pants Shirt Tie or Bowtie Vest or Suspenders or Cummerbund Pocket Squares Shoes Studs and cufflinks... all for under $250. Can't beat that. We will jazz it up even more with custom bowtie, cufflinks, etc. He's gonna be the star, not the prom date. LOL LOL! Definitely come here. They will get you together.

Everything about this appealed to me - until I received the clothes. The price seemed reasonable,…read moreand the service was unbelievably fast! Unfortunately, the clothes had a strong odor of dry cleaning chemicals, and really just looked OLD and WORN OUT. I wouldn't recommend this company because though everything about the process is easy and fast, the actual product isn't worth it.

Awful awful!! The clothes are so gross and smell…read more Awful customer service and they steal from you.

Went to the grand opening today. Staff was super friendly! They had cookies, hot chocolate, and hot…read moretoddys. There were rental pieces available from influencers and top closets on Pickle that renters can try on. They only had one large dressing room - I'd recommend setting up dividers so the space can have multiple dressing rooms. Congrats on your first brick and mortar store, pickle !

Terrible experience .Staff are untrained and unhelpful. I was overcharged , lied to, and had to go…read morethrough Amex to dispute fraudulent charges . The Company had shady practices - avoid Pickle at all costs.

I want to send a very special thank you to the staff at Esquire. I went in there Monday upon…read morelearning a friend ot mine for 30 years had lost his mom. the level of care I received was 1000% I highly recommend anyone for any occasion use Esquire. I'll be back there soon for a happy occasion shopping for my 60th birthday thank you all so very much

I've been shopping at Esquire for 10 years…read more My primary reason for shopping at Esquire is not only the high quality of products they offer but mainly because of their outstanding service. From the minute I walk in they always make me feel welcome even though I'm probably one of their most pickiest customers. They quickly offer you a beverage and a nice cup of espresso. I usually deal with David or Abigail when I go as they remember my style and know exactly what to show me. Throughout the entire process they are very attentive to your needs and provide honest feedback. It's a very effortless and pleasant process to put an outfit together there as they pull out everything for you. You don't really need to lift a finger. If for any reason the clothes you're trying on don't fit the best then no problem they offer free Taylor services which are done on premise. I've shopped there for outfits for many different occasions from causal to semi formal and for even my wedding. Many of my friends have gone their for their own groom suits and for their groomsmen suits. If you go there make sure you ask for David or Abigail for the best experience.

Luckily this Nordstrom Rack is close to the train station so it is very convenient to commute here…read more Came here to find a sterling silver bracelet or necklace by Argento and there were a few sterling silver left. I must admit Nordstrom organizes their jewelry well. All the boxes were neatly displayed on their shelves. Just the bad thing is the top shelf is very high and you need assistance or a ladder to look at them so that sucks. This is one of the most organized stores ever with all the accessories lined up and stored in an orderly fashion. There are rarely any loose accessories or misplaced product in the store. Made the shopping vibe feel a lot better. It is also very clean and carpet is nice to walk on without any dirt or loose garbage. By the checkout, there are aisles of mini and travel size lotions and facial cleansers from Kiehl's and Clinique that are almost winding down so they are that popular! I thought the cashiers were kind of slow because there were 3 of them working on the customers when there were so many cashier registers available for employees to go to. I wish they open more registers so the long line can go faster.

Had a really efficient experience at Nordstrom Rack recently. I needed to return a couple items…read morefrom an online order, and the entire process super quick (was in and out in under 5 minutes). Staff was friendly as well. Also appreciated the proximity to the train station, which made the entire errand a lot quicker than I anticipated!

Sam was great. Made my perfect suit. I'm came in of need of a suit in time for Christmas and he…read moremade it happen

Always the perfect experience at Enzo. Just took home my suit for my wedding happening next month…read moreand could not fit any better. The details are also spectacular, thanks to Dalton. There's lots of options in designing a suit but Dalton helped me with some needed suggestions and am incredibly happy with how it came out. I've gotten many shirts and pants from here for work as well and Dalton always nails the measurements perfectly. Highly recommend Enzo and in particular Dalton. He's as good as it gets

One of the coolest stores in Astoria! The staff is beyond pleasant and gently helpful and…read more enthusiastic! They have an incredible inventory of some really unique gifts and the store is immaculate. I think my favorite part about it is that they just let you shop without being over bearing or upselling you! I feel like I am as valued when I am buying an item on sale or spending a $100. I love small businesses with integrity and community mindedness as core values. I am a fan!!!

Love this store. It's my favorite of the Lockwoods. They really have everything you can ever…read morepossibly want by way of gifts. Knick-knacks, tchotchkes, literally socks of all types, themed items. Location specific items. You name it, they probably have it. They also have a rewards program. The staff are very helpful, too. I'd give it 5 stars if it weren't for their prices. They are pretty steep, in my opinion. A pair of socks cost $15. They were of a special print and the perfect gift for a friend but I'd never ordinarily purchase a single pair of socks at that price point. I understand they aren't a big box store and need to keep the lights on, especially in Astoria. Come in for all the things - just expect to pay a pretty penny.