I called for service and was told that I would get a call back. The call never came. So I called…read moreback and the rep basically told me because I'm not a business I'm not a priority and they will give me a call back AGAIN! Lol at this point I don't want the service and with miscommunication I wouldn't recommend anyone to this @business"

Always receive great service! Front desk staff always friendly and kind. They need to change their…read morechairs - way too low.

I've been going to Rachel for almost 2 years now and could not be happier. She regularly does my…read moreeyebrows and her tint lasts for 4+ weeks. She's so sweet and welcoming and I look forward to my appointments. I also highly recommend a dermaplane facial, you leave glowing!

Rachel is the Best! I have been going to her for years for facials and she does an amazing job. I…read morehave gone to get facials before and nothing compares to facials with Rachel she uses great products and makes the experience so relaxing and my skin is amazing when done. She also does my brows and brow tint and does an awesome job . If looking for an amazing experience go to Rachel!!!

I've been coming here for years to get my eyebrows threaded and occasionally dyed. Fast, great…read moreservice, and affordable. What more could you really ask for?

I found this salon a few years ago and have been going regularly to get my eyebrows done. The…read moreladies in the salon are all very helpful and the threading is always perfect. I've not had to make an appointment as it's always quick but there have been days where there has been a wait but still it was not a long wait.

I'll admit I was surprised when the aesthetician requested I flip over on my belly and hold a…read morecheek, but she asked it so nicely and matter of fact-ly, that I felt no need to argue. I was nervous about my first Brazilian but after going to Glow, not only do I know that I will keep getting them, I know I will only be going to Glow for this service. Unfortunately, I can't remember the aesthetician's name now (it was several weeks ago that I went, and I'm due back shortly) but her manner and kindness put me at ease about the whole waxing process. There's something to be said for a woman who can put another at ease about putting hot wax on her bits and then ripping the hair off using said hot wax - but this woman was not only able to calm my fears but also kept me chatting in a way that helped distract me enough to look forward to the end result without stressing too much over the process. I ended up getting a "modified" Brazilian and was charged accordingly - not full price since I didn't get a full Brazilian. I appreciated that despite the fact that she put in so much work and time (30 minutes!! - I'm used to going in, getting the skin, hair, and wax ripped off and being off the waxing table in under 20!), she only charged me for a partial Brazilian. Many salons wouldn't modify the price according to the customer's needs, only their own. Waxing is very Machiavellian - the end has to justify the means because otherwise it can make for walking funny, in grown hairs, and embarrassment, not to mention pain. The Nufree wax is gentle enough, although I had a surprising reaction to it, I think that was more me than the product (since I've had it used on me before with no problems). The aesthetician also provided me with a small sample of lotion to help with in-grown hairs and any irritation that would arise. I was incredibly impressed with her thoroughness as well as her kindness. I'm looking forward to going back to Glow, despite the masochism of getting waxed!

Came here for a bikini wax the other morning and I could not be happier with the service. I just…read moremoved in the area and was looking for a place I could feel comfortable with. After all if I'm going to be letting anyone near my bikini line I better feel safe and clean! And that is exactly what I got. The front reception room is super welcoming and the receptionist (I forgot her name unfortunately) was very nice. Amanda did my wax and I can't think of anything to complain about. She made me feel very comfortable and made my appointment stress free and easy. I will absolutely be coming here from now on. I felt so welcomed and left very happy. Oh and they also had this great lotion to put on after to prevent in grown hair and its only been a day and the redness is all gone or red bumps in sight yay!

absolutely bee-utiful, Nichole does a lovely job and always gets my desired shape the environment…read moreand energy of the establishment is very welcoming. i appreciate all of the work they do!

Got my usual SNS dip powder nails done today. The tech was especially detailed and I was very…read morepleased with the result. The price is also great, $45 which is cheaper than other nail salons. I also got a basic pedicure too which is $30, also a great price. The chairs are actually massage chairs so I also got a massage while getting the pedicure which is definitely a plus. Everyone here is very friendly and kind. Every time I get my nails here, it lasts forever too, which I can't say for other nail salons I've tried. I usually go during the weekdays as I figure they won't be as busy and they're always able to get me in right away.

This is just a nice little day spa tucked away in a medical office suite that offers massage, and…read morealternative therapies like energy work. I've been here 3-4 times. Every time I've been there I've had a really great experience. It's very clean, the staff are friendly and the therapists are top notch. Vivid does a really nice job of being unlike the other day spas in the east valley. 1. There's nothing corporate or salesy about the experience. I find myself constantly irritated by the upsell, and marketing that the majority of other day spas in Gilbert and Chandler try to push on their clients. If I'm getting a massage I want to relax, not listen to your sales pitch about joining your member club etc. 2. The whole experience from reception, to service, to payment made me feel welcome. The relaxed professionalism of the staff reminds me of higher end spas I've been to around the country. 3. They offer services that are uncommon for chandler/gilbert, and this makes the day spa experience much more interesting. I found Vivid through groupon's now-deals a few months ago, and despite being close to home I would have never known they were there. The office was confusing to get to.... there aren't any signs from the road and it's in the middle of a little complex.

I've had several Brazilians, so I have lots of experiences to compare this one to. Let me start by…read moresaying that Brazilians can be awkward and painful- but well worth it! Danielle was professional and relaxed. She played music and was so considerate of my comfort. I have never stayed at one salon, because the experience is always so traumatizing, but I have finally found the solution- Vivid LifeSpa & Salon with Danielle! Soon to be called: Fuzion Skin & Body

Nicole is amazing! She talked me through my first Brazilian and informed me about proper aftercare…read more She's so sweet and great to talk with!

I have been seeing Eden for about 7-8 months now and every time I come see her, she is always so…read morehappy and sweet. Her work is absolutely phenomenal and she makes sure I feel comfortable throughout the entire session. No hairs left behind, go see Eden!

I went in for a few services and was overall fairly satisfied…read more Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better.

Amazing experience with Jayde- professional, super knowledgeable and kind- you're already super…read morevulnerable (full Brazilian...use your imagination, folks!) and she makes you feel super safe. All the staff there is really warm and welcoming- clean space and should NOT be compared to the ray road location- that was...

Extremely upset I use to go to this shop a lot I haven't been in a couple months and go today and I…read moresee a lot of new pple which is fine I get a full set and they are sooooo ugly and fat and crooked. Now I have to pay someone else to fix them. Than when it was time to pay I know there is a $3 and something free if you use the card the guy made me pay it twice and said that's how they have to do it since I'm paying for 2 full sets like what bullshyt so after that I will never step foot in that place again

Well, now I have two eyebrows that are totally different. One of them is way skinnier than the…read moreother. I asked for just a clean up and ended up with totally uneven, skinny eyebrows. One of them is now reminiscent of a comma. I do NOT recommend this place. The girls were nice that worked there but I have absolutely horrible eyebrows now. What a huge disappointment.

I recommend Kim 100%! She is being doing my nails for months and I've been happy all the time. She…read moredoes beautiful designs! I recommend her work!

I went in today for a birthday mani and pedi. My pedicure was done by Tola and she was amazing! So…read moregregarious and fun and did an excellent job! My manicure was Gel X done by Kim and it turned out exactly how I wanted! She went the extra mile and even added a little pearl! The establishment is beautiful and clean and the people are kind and understanding. I highly recommend