1. Reflection Perfection Hair Studio

1. Reflection Perfection Hair Studio

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Chandler, AZ

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Reflection Perfection Hair Studio

5.0 (11 reviews)
Closed 9:00 am - 5:00 pm

By appointment only

Updated a few days ago

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2 months ago

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11 years ago

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8 years ago

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12 years ago

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10 years ago

Business owner information

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Lisa H.

I do read them, and I appreciate your kind words. Thank you.

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9 years ago

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11 years ago

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11 years ago

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8 years ago

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11 years ago

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9 years ago

Lisa is great! She is an excellent colorist and stylist and a very sweet person. I won't go anywhere else!

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Review Highlights - Reflection Perfection Hair Studio

She visited Lisa the other day and is still raving about how much she loves the cut and color she received.

Mentioned in 11 reviews

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Color Haven by Katrin - The before back view of my hair that I sent to Kat. You can see how spotty and warm toned the color was from the Sun Bum. ‍

Color Haven by Katrin

5.0(8 reviews)
2.9 mi

My sister used to live in Tempe and she had recommended me Kat, "I trust her with my life, she's…read morethe sweetest." We were staying in Scottsdale for a two week girls trip and I reached out to Kat asking when she was available. She responded very quickly and let me know she had an appointment available the 22nd at 10:30. I quickly booked it excited to meet her. She continued to message me on instagram being very thorough and asking me what I had previously done to my hair for the past 5 years, some pictures of my hair now and what I was looking for. Already I was blown away by her professionalism and dedication to knowing exactly what she was working with. I let her know that I had had my hair trimmed and highlighted back in 2023 but hadn't been to a professional since then. I was very naughty and had been using sun bum in my hair this April attempting to achieve a blonde bombshell look. I nailed the bombed look, not the blonde. Kat pointed out she noticed the lighter gold in my hair and was curious where that came from so the sun bum made sense. A couple days before my appointment she let me know that she had an earlier spot open up at 9. I jumped on it and asked if it was ok if my sister could have my old slot. She agreed and again was super thorough about what my sister wanted. The day finally arrived and I was so excited to meet her. The location is very easy to find, parking was open and there was lots of space. As soon as I stepped in I was greeted by Kat with a hug. She caught up a bit with my sister and I mentioned how my phone was dead. She quickly picked up a charger when I embarrassingly had to mention that my charger port was water damaged and I needed a MagSafe charger. A "no worries" was said and within seconds she opened up a cabinet and had a MagSafe charger in hand, ready to go. She's so accommodating and welcoming, just meeting her I felt so safe and relaxed in her hair. I was yapping for three hours straight. I'm pretty sure she got the life stories of all of my family members for the last 9 years. While I was emotionally pouring out my soul, she let me know when I asked about layers that my hair was on the thinner side and how it would be better if I got a bit of layers and some framing. Also that if I wanted to go lighter she would do a bit of lightener and some shadows to balance out and eliminate the ORANGE from my sun bum burnt hair. After everything she did: lightning, highlights, trimming, framing, she was constantly checking in on me if it's what I liked or if I wanted her to do anything differently. When she was done, I had to hold it together and not cry. I have never felt so beautiful and in love with my own hair. She made sure to let me know the after care: no showering for two days, no going in the pool, use color protectant shampoo and don't use purple shampoo until I want it to be more cool toned. I'm so in love with my hair. It feels so healthy, it looks so beautiful. Anyone looking to have their hair be take to the next level and someone who will hear you out and have any AMAZING yap session, I can't recommend Kat enough!!

I have been using Kat for years now and have never looked back. I have had terrible experiences…read morewith previous hairdressers (some were even friends) and came to Kat when I was recovering from losing my hair. She LISTENED and was able to lighten my hair safely and make it so healthy it's thriving!! 10/10 go see her now!!!!

Photos
Color Haven by Katrin - The before of my hair front view that I sent to Kat. I liked the length but I had so many split ends- she needed a trim and some framing.

The before of my hair front view that I sent to Kat. I liked the length but I had so many split ends- she needed a trim and some framing.

Color Haven by Katrin - Previous work! Check out my Instagram @colorhavenbykat

Previous work! Check out my Instagram @colorhavenbykat

Color Haven by Katrin - Ashy balayage with rose gold peakaboos

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Ashy balayage with rose gold peakaboos

Heads Up! Spa - Front

Heads Up! Spa

4.3(35 reviews)
6.3 mi

I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.

My girlfriend picked up a Groupon for Heads Up! Spa because she loves head massages--it's always…read moreher favorite part when we get massages together--so the idea of an entire head-focused session seemed perfect. She left in a good mood, feeling relaxed and happy. Unfortunately, things changed when she got home and noticed a large blood blister or bruise-like mark on her eyelid. She told me that during the face massage portion, the therapist had placed a towel over her face and pinched her eyelid. She felt it when it happened, but didn't say anything in the moment--just assumed it was a minor discomfort like what can occasionally happen during a massage. After the session, when she saw the mark on her eyelid, she brought it up to both the massage therapist and someone who appeared to be a part-owner. Instead of apologizing or even acknowledging the incident, both were dismissive and completely avoided responsibility. They claimed it must've already been there and implied she was mistaken--basically gaslighting her instead of showing any concern or accountability. Now, we understand that accidents can happen--what really matters is how a business handles them. In this case, there was zero apology, zero ownership, and no offer to make things right. The only reason this isn't a 1-star review is because she said the head massage itself was relaxing and well done. But the lack of care and professionalism after causing visible damage to a client's face is unacceptable. We won't be returning.

Photos
Heads Up! Spa - Front

Front

Heads Up! Spa - This happened during the treatment. While I believe it's completely unintentional, the response to this was concerning.

This happened during the treatment. While I believe it's completely unintentional, the response to this was concerning.

Heads Up! Spa

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Reflection Perfection Hair Studio - hairstylists - Updated July 2026

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