In and out within 40 mins and they were ready for me by the time I arrived Alex did my haircut and…read moremade me feel comfortable and did an amazing job! I felt like my hair was falling flat and she was able to give me a little volume back and styled it for me. The overall atmosphere was also great, good customer service. Thank you so much!!!

I'm extremely disappointed. There's a big hole in my hair on the back of my head that's about four…read moreinches shorter than the rest of my hair. Now I'm m gonna cut off all my hair. I'm so upset.

My husband bought me a Tranquility spa package with a stress buster massage and a facial with a…read moresugar scrub for Mother's Day. It was amazing! I had a masseuse named Gabby who gave me a really incredible all-over body massage but was especially great with the scalp and neck massage. I had a lunch and then had a soothing facial and sugar scrub with Zara. She is lovely! I told my husband that presents for Mother's Day and birthdays are easy now, just get me this! I'd give it 6 stars if I could...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

My hair was done by the immensely talented Kiki, who I was referred to my close friend. Her energy…read moreis so soothing and is an amazing conversationalist, the salon is also incredibly clean and chill. I've wanted this exact hair for idk how many years and now I can finally say Ive found the person who can make it happen, and very affordably too!!!

Paul, owner, was very helpful in suggesting a new blow dry and feather look for me. Originally…read morewanted curl look and tried this look. Recommend

So I went to Jessica last night hoping she can fix what another salon messed up. I wanted dark…read moreroots with an ashy blonde to flow with it and this other lady completely bleached my hair and turned it orange all over my head. So in summary, no dark roots at all and waaay lighter than I had asked, I even showed her a picture to reference to. Jessica, for way less, managed to fix my hair and make it feel great considering all the services I had recently done to it. I'm absolutely in LOVE with the color and just my overall experience. She was a sweet girl who provided an enjoyable and relaxing environment. I have finally found my hair stylist here in Arizona and I would highly recommend her :) If you're reading this Jessica, thank you!!!

Jessica is the best!!! I had years of bad highlights. Could never achieve my dream hair Color…read morewhich was super blonde [ I am naturally very dark brown). My hair was so bad it was turning gray green purple. Terrible!! But Jessica fixed it all in one visit. I am the blonde I always wanted to be and my hair is healthy!!! Thank you Jessica !! Kim W

Lisa, Lisa, Lisa!…read more Y'all, if you're looking for an amazing stylist, look no further. I'm someone who has done a lot to my hair over the years. I previously owned a modeling agency, and we were constantly changing hair styles and working with some of the best stylists in the world. After moving to the Sedona area, I had three disappointing experiences in a row--honestly, some of the worst hair I've ever had. I finally decided to make the trip to Scottsdale, where I knew I could find someone who truly cared about their craft. After doing some research, I chose this salon and booked with Lisa. In just one appointment, she completely understood what I wanted and delivered it flawlessly. With over 20 years of experience, she made what seemed impossible look effortless. She not only got me back to where I wanted to be--she exceeded my expectations. What I appreciated most was that she listened. Really listened. Then she combined that understanding with incredible skill and precision. On top of that, she's an absolute delight to spend time with. If you've been struggling to find a stylist you trust, I know how stressful that can be. Great hair makes such a difference, and we all deserve exceptional service and results. Run, don't walk, and book with Lisa. You'll be so glad you did! xoxo

Think twice before you go to this place! I honestly have…read morenever had an experience like this with a haircut, and I'm still incredibly frustrated and upset about it. I showed exactly what I wanted simple face framing and long layers but my hair was cut so unevenly that the layers didn't blend at all. There were random short pieces, completely different lengths, and the back was uneven and had no shape. It genuinely looked like a 5 year old had cut my hair, not a certified professional. Almost everyone who has seen my hair since has asked me the same thing: how could this possibly happen at a professional salon? Yes, I received a full refund, and I appreciate that. But I then had to go somewhere else to try to fix the damage. The second stylist had to take off even more hair, so I lost both the length AND the density of my hair just to make it look somewhat normal again. And even now, there is only so much that can be fixed. I have to wait for it to grow out. What frustrated me even more was how the situation was handled afterward. I asked the manager for their number because I genuinely wanted someone to explain to me HOW this happened. She never responded. I got my money back, but I felt absolutely no real empathy or understanding of what I was dealing with just scripted comments like I would be sad like you too and "Everybody loves this hairstylist. That completely misses the point. This is MY hair. I can't undo what was done. Giving me my money back doesn't give me back the length and density I lost or change how awful I feel every time I look at my hair. I wasn't looking for drama or anything extra from them. I just wanted someone to actually acknowledge how badly this went, take it seriously, and explain how something like this could happen with a professional stylist. I never got that.

Candace did an amazing job with bringing my heavy weighed down hair to life! I love my layers and…read morehow bouncy my hair is now. My hair actually looks more fuller and I still have my length. Thanks for the good conversation!

I just moved to Tempe and was looking for a new place to get a haircut. I think I just found it!…read more Jude is a very customer centric owner. She managed a rescheduled appointment personally and gave me a wonderful haircut which several friends raved to me about. I came away feeling great about how I looked and confident about the style she had chosen for me.

After being botched over and over again in AZ, i'm so glad I was recommended this place. I booked…read moremy appointment with Ann & she did a great job. She followed the reference picture, undid some of the mess I made cutting my hair myself for the past few years, and also made some suggestions based off my hair type. She was also sooo friendly. Prices were really good too.

Angela is the best! She is so so sweet, and always provides such an amazing service! I've been…read moregoing to her for years, and absolutely love every haircut I have had! I went in for a haircut: a soft wolf-cut style, and as always, left super happy!! ((:

First time doing a head spa and it was an experience! They take a look at your scalp and clean it…read moreup GOOD!! I also added a facial which was really nice. You get a drink with the service as well! I have sensitive scalp so will only go once a year. But highly recommend!

Check-in was smooth, and the staff were genuinely friendly and welcoming. The treatment rooms were…read moreclean but quite small, basic, and lacking privacy. Unfortunately, the facial I received for $160 was extremely disappointing. The treatment was far too rough--especially concerning given the sensitive, thin skin in your face. Six hours later, my face is still bright red, and I'm at home trying to calm what feels like a second-degree sunburn. It was neither relaxing nor hydrating, and instead of feeling refreshed, my skin feels irritated and overworked. For the price, this experience fell far short. There are many other places that offer far better service and care.

Are you kidding me? Scotty is fabulous! Knew exactly what to…read moredo for hair color & cut. Very reasonable I must add. Thank You Scotty! See u again Barbra Gradozzi

Scotty was such a find. He's a real diamond in the rough. He was so chill, so accommodating and…read moresuch a professional. He's a real artist that took my daughter's botched job and gave her exactly what she wanted. Pleasing my daughter is no easy task. Ask me, I know. But Scotty came through with flying colors. She can't wait to go back. She really loved him and her cut and style. Thank you Scotty for getting us in and being so patient with us.