Made an appointment with Chelsea and it was the best experience I've had getting my hair done in…read moretwo years. She was so kind and patient it just made the whole expensive that much better. Not to mention her scalp massage was the absolute best. If you're looking for someone who truly cares book with Chelsea cause she's amazing.

I was lucky to get Chelsea for my first appointment at a new salon. I've been wanting a change but…read morehave been scared to cut my hair short. Today I decided to go for it and Chelsea was so wonderful, patient, and had great energy. She gave me a good trim before we went any shorter, and she did everything I asked for. Happy I found my stylist in a new state. See you in a few months

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

I recently had my hair done by Alisha and was unhappy with the results. When I returned to the…read moresalon to seek a solution, both Alisha and the owner were dismissive and made me feel unreasonable for requesting a fix. The owner was condescending, lecturing me on lighting differences rather than offering solutions or attempting to understand my concerns. Given the poor customer service, I am not surprised to see they are now closed.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

Paul, owner, was very helpful in suggesting a new blow dry and feather look for me. Originally…read morewanted curl look and tried this look. Recommend

Kiki is the only person I trust touching my hair other than myself, she has a true skill for what…read moreshe does. I have gotten drastic dye jobs and haircuts from her multiple times now and every time it's always better than my inspiration pics, and she always gives great advice if you are stuck on what to do next time you come in. She really works magic and at very fair prices!! She's fun to talk to and it doesn't feel painfully awkward sitting in her chair for hours. 100% recommend!!!

So I went to Jessica last night hoping she can fix what another salon messed up. I wanted dark…read moreroots with an ashy blonde to flow with it and this other lady completely bleached my hair and turned it orange all over my head. So in summary, no dark roots at all and waaay lighter than I had asked, I even showed her a picture to reference to. Jessica, for way less, managed to fix my hair and make it feel great considering all the services I had recently done to it. I'm absolutely in LOVE with the color and just my overall experience. She was a sweet girl who provided an enjoyable and relaxing environment. I have finally found my hair stylist here in Arizona and I would highly recommend her :) If you're reading this Jessica, thank you!!!

Jessica is the best!!! I had years of bad highlights. Could never achieve my dream hair Color…read morewhich was super blonde [ I am naturally very dark brown). My hair was so bad it was turning gray green purple. Terrible!! But Jessica fixed it all in one visit. I am the blonde I always wanted to be and my hair is healthy!!! Thank you Jessica !! Kim W

Lisa, Lisa, Lisa!…read more Y'all, if you're looking for an amazing stylist, look no further. I'm someone who has done a lot to my hair over the years. I previously owned a modeling agency, and we were constantly changing hair styles and working with some of the best stylists in the world. After moving to the Sedona area, I had three disappointing experiences in a row--honestly, some of the worst hair I've ever had. I finally decided to make the trip to Scottsdale, where I knew I could find someone who truly cared about their craft. After doing some research, I chose this salon and booked with Lisa. In just one appointment, she completely understood what I wanted and delivered it flawlessly. With over 20 years of experience, she made what seemed impossible look effortless. She not only got me back to where I wanted to be--she exceeded my expectations. What I appreciated most was that she listened. Really listened. Then she combined that understanding with incredible skill and precision. On top of that, she's an absolute delight to spend time with. If you've been struggling to find a stylist you trust, I know how stressful that can be. Great hair makes such a difference, and we all deserve exceptional service and results. Run, don't walk, and book with Lisa. You'll be so glad you did! xoxo

The service was amazing the stylist are very nice and kind. The vibe was very cute. I loved all of…read morethe plants and decor.

I -completely- forgot t leave a review, because I'm underslept but…read more.. yay! I loveeeee this place. I have gotten so many compliments on my hair color since coming here. The grow out is unnoticeable [but I will be returning as soon as this -ridiculous- heat wave is gone], and my highlights look like I swanned about in the sun like a movie star and BAM! My cut was deceptively simple BUT....since then, i have not had a bad hair day.Not even once. Not even without styling. Not even when wet and out the door. Parking sucks[nothing to do with the salon], but for IDC, its worth it.

Candace did an amazing job with bringing my heavy weighed down hair to life! I love my layers and…read morehow bouncy my hair is now. My hair actually looks more fuller and I still have my length. Thanks for the good conversation!

Anne did an amazing job! She really knows how to work with fine hair and is so so kind. 10/10 will…read moredefinitely come again!

Thank you so much Rachel for another AMAZING and WONDERFUL experience! You're my girl! You always…read moredo my hair perfect and I leave feeling SO happy every time! Thank you for everything!

Anyssa is a highly therapeutic Atana Head Spa practitioner. I knew I needed help with my scalp…read morebeing a swimmer. Her knowledge of Atana branded products and the service is relaxing and ultra therapeutic.

Check-in was smooth, and the staff were genuinely friendly and welcoming. The treatment rooms were…read moreclean but quite small, basic, and lacking privacy. Unfortunately, the facial I received for $160 was extremely disappointing. The treatment was far too rough--especially concerning given the sensitive, thin skin in your face. Six hours later, my face is still bright red, and I'm at home trying to calm what feels like a second-degree sunburn. It was neither relaxing nor hydrating, and instead of feeling refreshed, my skin feels irritated and overworked. For the price, this experience fell far short. There are many other places that offer far better service and care.

Scotty was such a find. He's a real diamond in the rough. He was so chill, so accommodating and…read moresuch a professional. He's a real artist that took my daughter's botched job and gave her exactly what she wanted. Pleasing my daughter is no easy task. Ask me, I know. But Scotty came through with flying colors. She can't wait to go back. She really loved him and her cut and style. Thank you Scotty for getting us in and being so patient with us.

Scotty! What a wonderful human being. They must call it "the fix" for a reason. I came in with just…read morehaving a haircut the previous day and it did not turn out how I wanted (different salon). Scotty was somehow able to get me in very quickly, completely fixed my hair and super fast too. He has such a good and contagious energy and I left so happy. There was a lady before me who left super happy as well. Thank you a million and I WILL be returning.