I was disappointed with how this location handled my membership when I was dealing with an injury…read more I had already missed several classes due to ongoing pain and reached out to place my membership on hold while I recovered. I was surprised to learn that I would be charged a $35 fee to freeze my account, even though the reason was a legitimate injury. When I explained my situation and expressed concern about losing credits I couldn't physically use, there was little willingness to work with me or offer an alternative solution. I was then told that canceling my membership was an option, but I would still be charged despite having accumulated credits from the previous months that I was unable to use because of my injury. As a customer, that felt unfair and extremely frustrating. Experiences like this are one of the challenges with franchise locations. Policies and customer service can vary significantly from studio to studio, and unfortunately this location's approach reflects poorly on the Club Pilates brand as a whole. I have several friends who attend other Club Pilates locations throughout the Valley and have had much more accommodating experiences when dealing with injuries or membership issues. I enjoyed the workouts when I was able to attend, but the lack of flexibility and empathy during an injury has left a negative impression.

Great Location However, front desk operation's are AWFUL!…read moreThere is a very unhappy negative unpleasant girl that is extremely unhelpful. Why do they hire these negative people at a positive studio?

I have been working out at Reformed Pilates Central Studio for almost 9 years. I like the reformers…read morehere...more modern than medieval. The instructors are knowledgeable, without any air of judgement. I can count on Reformed to keep me strong and balanced as I age.

I have had such a positive experience at Reformed Pilates! From the moment I walked in, the…read moreatmosphere felt warm and inviting. The instructors are amazing and incredibly welcoming. The workouts are unique and continue to challenge me daily.

I started my membership here in like 2022 or 2023. I paused it for a few months in 2023 or 2024. I…read morecanceled my membership March 2025 based off experiences with other members, not the staff. I rejoined last month, May 2025. I had my first class back, Align, at a different time of day from what I would normally attend. Staff was still great & they greeted me by name when I walked into the studio. The, I don't want to use names, manager is the one that got me to sign back up. She called since they were running a special, and she wanted to see if I might want to re-join. She apologized for the experiences that ultimately made me quit. We discussed the discount options, and what kind of schedule I thought I could have if I joined back up again. I let her know that the four pack class option is best for me, as I work two jobs and do strength training elsewhere. The class was pretty full when I arrived, but I walked in and grabbed a spot in the middle of the room. My favorite spot is the back bar, it is the first location I took a class at back when I became a member and it is the spot I prefer. Class was great, although I let them know Align was a little tougher than I remembered back in March 2025. I checked in on Yelp after class, or before, and I saw some awful reviews. They are what led me to update my review. The owner is great and has been able to expand locations. She really worked with me in the past, like when I originally enrolled and was going to quit due to cost and class times. When I quit back in March they asked why, they tried to get me to come back, they offered different class options. While I was quitting, I kept thinking they were just contacting me so they would not lose a member/money. I realized they actually wanted feedback, to know why I did not feel comfortable in class and what happened to make me want to quit. I should add, when I quit there was a lot going on- someone had driven through the front entrance, so we had to enter through the back of class. I like routine and that threw everything off. Honestly, I should have paused my membership and then just restarted once everything was back to status quo. Back to why I quit- I had placed my water bottle at my spot at the bar- someone completely disregarded my spot and took it over. I felt slighted, things were already off and that was the last straw. As you can see, it was not because of staff, it was because I am particular and routine oriented. Give this place a try. If I remember correctly, the owner of this location has three other locations. That allows you to take classes at any of them, rather than just this one.

Owner is a straight up scammer. Charging me not one month, but two months when I can't attend…read morebecause my card declined. I reached out through text informing I was let go from my job and could not pay. Instead of being a decent person, she decided to pull a power play and be unreasonable. I sent a formal cancelation, yet she continues to charge me lol. GO SOMEWHERE ELSE!

I've tried 3 Pilates studios and this was the least friendly, no information given on classes or…read morepackages and no communication prior to my first class. If you have done Pilates before you might like this studio but if you are a beginner they need to do a lot of work for new comers. There was no explanation how to use the reformer because you are in a class that's not an introduction class which is very helpful for new students. I definitely will not be going back.

This is my go-to studio when I'm staying in the Phoenix Area. Their instructors are consistently…read moreexcellent and there isn't a high turnover in staff, as I may go months between visits, since Phoenix isn't always my home base. If you want to get your butt kicked, get into Erin's classes, if you can. She is usually booked out for weeks but I was on a wait list for one of her classes this week and actually got in. My muscles still haven't forgiven me. The owner has been very flexible with the packages I have purchased and she is professional and helpful, anytime I connect with her. The pricing is competitive and well worth the money for the challenging workouts they champion. The follow Pilates classmates are welcoming and friendly. I highly recommend this studio.

Susan is amazing! She keeps the workouts fun and interesting. I have been going to her studios…read morefor over a year and I have found that my strength, flexibility and health have improved. Susan is patient, knowledgeable, and warm hearted. She is flexible and will work with your busy schedule. She also has two other staff members, Jhessika and Julie. They both have been trained by the best and know how to customize a workout just for you!

I attend LifeStyle Pilates at 13th Street and Northern. Susan is GREAT! Workout is 50 minutes in…read morelength, and can be tailored to your ability level, or which areas you want to workout. Schedule is flexible.

Came in for a free workout and to my surprise loved it!! Anna was super helpful & I appreciate her…read moretaking the time to explain everything to me. I tried the pilates class and I was in there sweating!! Hoping to start coming here once I get out of my gym membership!

Started hotworx about a month ago and loving it. The variety of classes, in sauna, and classes…read morethroughout the day. I never know when I can workout. So having the option to do it a virtual class at anytime throughout the day is so nice. Plus it really is burn more in less time. And only $54 a month.

Tried The Foundry Yoga Studio for the first time while traveling and this is absolutely my kind of…read moreplace. Huge shoutout to Sal at the front desk -- genuinely welcoming, helpful, and the kind of energy that instantly elevates the experience. Customer service like that really sticks with you and honestly makes me want to come back. I took the hot HIIT class with Sidney and it delivered. Ambient lighting to start, then lights dimmed, music up, and suddenly it was go time. Great playlist, clear mic cues, and a seriously effective workout -- weights, core, warm-up, cool-down, the whole deal. Packed class but Sidney stayed very attentive, offering modifications, keeping everyone engaged, and bringing strong, motivating energy throughout. Only small note: shavasana felt a bit quick, but overall fantastic class. The studio itself is beautiful and thoughtfully designed -- two large studio rooms, appreciate the mirrors to watch form, plenty of lockers and cubbies, multiple showers/restrooms, vanity areas, rental mats/towels (huge when traveling), tons of heated class options like yoga, yin, Pilates, barre, and HIIT, plus a separate red light therapy room that felt amazing afterward. I've actually never seen a studio that had mat drying racks out for everyone , nice touch . Friendly members, great retail selection (yes, I shopped), and booking through ClassPass made everything easy. Definitely a studio I'd return to.

Took a few hot yoga classes and they went great…read more Instructors seemed knowledgeable. Go check it out!

I love this studio so much! It has 10 reformers so the classes aren't too big. I get a great…read moreworkout and there are classes available from 5:30am to 6pm. Each instructor has their own distinct personality but the unifying factor is they are motivating, supportive and knowledgeable. There is a wonderful sense of community here, cheering on each other in class, chatting before and after, that I have only rarely experienced elsewhere. Finally, I find it extremely affordable for Pilates. If you are interested try it out! If you don't like your corporate studio, this one just may be for you!

Love the people here. I'm now a fan of Pilates Signed up…read morefor a month. I really enjoy this workout

As a woman in my early 60s, this workout has transformed my life. I am stronger now than I ever…read morehave been. I have built skeleton muscle, increased my balance, increased my daily ability to make different movements, and love to work out now! This studio is a wonderful Lagree studio! Every instructor is fantastic, providing a great organized workout that hits every body part. Each instructor gives detailed explanations for every move and is motivating. I've been regularly attending classes for five years and have never been bored or experienced a plateau. I just continue to get stronger and I'm able to do more challenging movements with each class. I even convinced my husband to start attending with me.

I've done lagree or off-brand variations of lagree all over the place. BURN does lagree the best:…read morethe moves make sense and don't feel arbitrarily difficult, the instructors make sure I know what muscles need to be activated/are happy to correct. Even if I'm questioning my life choices the entire time leading up to the final plank of class, I always leave feeling amazing and wanting more.

I've been going for pelvic floor therapy and love the holistic approach. I am healing and seeing…read moreimprovements already. Of course I have to do the work at home as well. I'm excited to start Pilates after my pelvic floor sessions are complete. Natasha has been taking great care of me I'm also in my second trimester of pregnancy. The front office staff is friendly and it's been a great experience!

I have been going to Balanced Physical Therapy, Pilates & Performance Center for over two years and…read moreit has changed my life for the better! Whether doing Pilates Physical Therapy with Heather and Crystal or Pilates with Audrey the staff is top notch and has helped me immensely as I navigated recovery from a double mastectomy then back surgery. Ashleigh at the front desk is a master at scheduling. This is truly a professional, knowledgeable and empathetic studio that enables me to live a more active life. I highly recommend!