So Im a home nurse who travels around Pierce county and of course I had a tire problem so went…read morestraight here. Being home nurse I gotta get back on the road to see patients, so Justin the Assistant Manager got me squared away, took care of the authorizations needed from the rental company, was able to throw on some wipers needed for safety and BAM out of there satisfied. Someone give this guy a raise or promotion.

Bought tires online for install on rims only. Did not want or ask them to mount on a vehicle, only…read morewanted them to mount tire on appropriate rim. Discount tire would not mount without knowing the vehicle. I specially stated that modified vehicle and only asking them to mount on appropriate rim. They would not mount the tires I purchased, I had to provide vehicle. They refused to mount tires. No where during online purchase is it stated that vehicle is required for tire mounting on rims. If that is a company policy, it is not stated anywhere I have found. Went to local shop, found same tires for $25 less per tire and no hassle.

Been to this particular Les Schwab Tire Center for my vehicles' tire replacements and also flat…read moretire services. Every single time, received great service in a timely manner! Communication was very good and had no issues with their work on my tires for my cars. Appointments were on schedule and dropping off the cars or waiting for them were no problem at all.

Woke up with a flat tire one morning, Les Schwab got my tire patched for free and also let me know…read moreit is time soon to get a new set. Ivan helped me out by showing me stats for each set of tires and reasons for price differences. Felt no pressure to buy now or to get the most expensive set. Highly recommend this Les Schwab!

Great Quality and affordable compared to other shops I came in for a set of used tires and they…read morewhere able to install and balance my tires with the purchase I was in and out less than 30 min very much recommended

Fast service and great prices on used tires. I have been a repeat customer over the past 5 plus…read moreyears. Definitely recommend

I brought my car in for a brake inspection and wheel alignment, and unfortunately, I had a very…read moredisappointing experience. While my car was at the shop, one of the employees came out and told me they had broken one of my lug studs. He initially said it would cost $90 to fix. When I asked why I was being charged for something that happened while the car was in their care, I was told it was likely because a previous mechanic had overtightened it. That explanation did not make sense to me because I had personally torqued the lug nuts to 80 ft-lbs with a torque wrench before bringing the car in. The vehicle had also been parked in my garage for several months and was in proper condition when I brought it to the shop. A few minutes later, the manager came out and said the repair would actually cost around $400 because additional work would be needed. That sudden change from $90 to $400 was very frustrating and made the situation even worse. This is also not my first issue with this location. In the past, I brought my truck in to replace a TPMS sensor on the left rear wheel, but the sensor was replaced on the right rear wheel instead. Overall, I was disappointed with the service, communication, and accountability. Based on my experience, I would not recommend this shop.

I highly recommend this company, I have nothing but the best customer service. They always take…read morecare of whatever I need. I usually go in without an appointment , so I appreciate them taking me every time and don't mind waiting. Thank you all for your help! Tammy Y. T.

Todo excelente. El servicio fue muy rápido, el personal muy…read moreamable y la oficina muy bonita y cómoda para esperar mientras realizan su trabajo. Me recomendaron venir a este lugar y ahora yo lo recomiendo 100%

Good service good prices my friend recommended it to me good job done with my tires I recommend the…read morebusiness too

I spoke to Kenny last night via the Yelp App, asking about having a tire installed on a rim. I…read moreinformed him that I had purchased the tire elsewhere and needed help with it being installed. I could manage taking off the old one, but not getting the new one on. Sure enough, I came in as soon as they opened and the guys at Federal Way Used Tires didn't miss a beat. They were kind, friendly, humorous and most of all helpful. They made an awful situation turn into a great one! And they had an adorable mascot--tinkerbell--on site.

Very disappointed with this place. They sold me one tire last week knowing the others were in bad…read morecondition, and now they refuse to sell me another single tire and say I have to buy all four. Makes no sense and was a waste of my time and money.

Really disappointed overall. I found a groupon for an alignment which was the most cost effective…read moreone around, called and spoke to a nice gentleman who told me to call back later this afternoon to see if they could squeeze me in. Last car they accept is at 4:30pm and they close at 6p. I called multiple times between 2-3pm and was disconnected/hung up on. Never found a human on the phone and since I was nearby I decided to drive in and see if I could do a walk-in appt. I arrived at 3:45pm! The guy at the desk was part of the other shop to the left, and told me the lady for my shop would be back in 30 minutes and she would help me then. Not sure how they can run services when phones are down / front desk person is gone for 1.5 hours or more. I left after 15 min more of waiting in person, and am taking my business elsewhere.

Helpful and friendly staff, girl working behind the desk is super knowledgeable and has a great…read morework ethic. Tires Now has great prices (beat Costco and everyone else) and quick work. I had a terrible experience trying to call around and find tires in off-set sizes for my 350Z. Not only did Tires Now have what I needed, I only to wait 1 day for them to arrive and then the install happened same day and in less than an hour. I recommend them to everyone and we are so lucky to have one in WA state. Thank you Tires Now!

Whoever designed egress/ingress to the fueling station was definitely not an engineer, or someone…read morewho possesses even the slightest understanding of traffic flow. Left turns are a no-no! There must've been a hundred cars or more attempting to move in & out on Monday, April 6, 2026. The biggest problem are customers making left turns, all of which should be eliminated. At the traffic light intersection on Enchanted Park Hwy. cars making left turns towards the gas pumps cause a horrendous back-up as there's less than 100' or so from the traffic light. There should be cones/barriers & signage prohibiting left turns. Additionally, vehicles exiting the gas pumps should be prohibited from making left turns there as it creates a hazardous condition. As cars exit the main parking lot, while heading north, drivers attempt to make left hand turns to enter the traffic lane of vehicles already in line, causing additional headaches and frustration. Barriers/cones/curbing & signage should be installed to prevent left turns there. Many customers have already figured out it's safer & creates less congestion to take the lane of traffic off Enchanted Lake Hwy. (adjacent to Olive Garden Restaurant) which offers right hand turns into the lane proceeding to the gas pumps. Left hand turns are the bane of traffic flow. I'm not an engineer, but having retired from Law Enforcement after 30-years. My knowledge & experiences with traffic control would help the shopping experience at COSTCO Federal Way.

Food court review We easily got up the the registers to…read moreclick what we wanted on the screen then waited only a couple minutes for our food. The turkey provolone sammy was really tasty and quite sizable for $6.99. Nowadays that size sammy is $15-19 at other restaurants. It had great flavor and tons of meat- so much it was hanging out the sides. The $1.99 slice of cheese pizza feels equivalent to two slices from their fresh $9 whole pizzas. We dabbed away some extra grease from the cheese pizza. We've had their cheese pizza numerous times before and my only issue is the salt content being too high and feeling like we have to chug water later in the day but it's still the best deal around for pizza. Also love the compostable plates they use. Not sure why they aren't compostable in California but glad to see that.

Mannnnn shout out to these guys!!!! They saved me 700$+…read more Tesla was tryna charge my that for 1 TPMS device I ordered one off Amazon and they installed it for 27$ Made my week!

I jus got my front 2 tires replaced...got 2 used tires...not even 30m goes by me driving off with…read moremy new tires I jus got replaced , I get flat!, I called the business back hoping they wd come to my location and fix the problem, coz I felt like it b only fair of em to take care of it since it happened so fast. The business did not come out to take care of my flat. I was stranded for long period of time thx to this business. I don't recommend this tire shop for anybody, I felt mistreated #upsetcustomer #nothappy #badservice

Austin at Discount Tire in Federal Way turned a stressful tire situation into a smooth experience…read more I had an unexpected tire pressure warning come up while driving and was trying to get it handled quickly so I could still make an appointment in Woodinville. I called several tire shops, and Austin was easily the most patient, helpful, and genuine person I spoke with. He looked online for the best price, called around to check availability, waited on hold, and stayed calm and professional the entire time. When I arrived, he was already outside waiting and got me in quickly. No pressure. No runaround. Just excellent service from someone who clearly cares. Because of Austin, I'll be choosing Discount Tire moving forward!!!

This is the **worst Discount Tire location I have ever been to**, and I'm just getting around to…read morewriting this review even though the situation happened about a month ago. I stopped by simply to get air in my tire. I sat in the air service line for several minutes without anyone coming out. I finally asked an employee if anyone was working in that area, and I was assured, *"Yes, sorry, he's on his way."* I waited another **20 minutes or so** and eventually stopped another employee to ask what was going on. Again, I was told, *"He's on his way now."* We could actually see the employee walking in our direction, so the employee I was speaking with walked away, apparently thinking I was finally about to receive service. Instead, the employee walked to an area where I could no longer see him and disappeared for another **15 minutes or so** before finally coming to my vehicle. At that point, he told me I needed to go inside because my tire had **"too little air" for him to fill it.** That was simply not true. I have never experienced anything like this at another Discount Tire location. What should have been a quick and simple request to put air in my tire turned into nearly an hour of waiting, repeatedly having to track down employees, and ultimately being given an excuse that didn't make sense. The lack of customer service and professionalism at this location was extremely disappointing. **I will not be returning to this Discount Tire location and would not recommend it to others.** If you want, I can also make it **sharper and more "Google review" style**, with wording that really emphasizes how unacceptable the employee's behavior was.