Great job, I've been using them for years, never had a problem . Would definitely recommendread more

I have used this cleaners for years with no issues. however I dropped off a huge load to be dry…read morecleaned and spent over 127.00. everything seemed fine on pick-up, but out of town for a show and several of the outfits have been seriously shrunk!! these are expensive suits that get dry cleaned for a reason. this is not minor shrinkage-I am talking several sizes smaller. not only am I out what I paid for the cleaning but now I have several St John's suits that are ruined!! would give no stars if I could!

I have had good not great service from this dry cleaner. My family has used this business for about…read more2 years for our dry cleaning needs. But..a few things have made me take my business elsewhere Recently, I needed to have two long special occasion dresses cleaned. The girl at the counter told me that the rhinestone straps on one of the dresses could be damaged or lost. Anyway, I decided to quickly remove the rhinestone straps thinking I would sew them back on when I got the dress back. That same dress had rips on the bottom hem. When my husband picked up the two dresses it was over $80. Now I am okay with paying for a premium service if premium service is provided but for $40 to dry clean a long dress, DO NOT have me remove the straps so they won't get damaged. Also, they sent my husband a text that they could repair the bottom hem of the dress after he picked up my order. That service wasn't offered to me when I was dropping off the dress. My second experience was with a yellow dress and two small light marks (photo) - The manager told me that they might not be able to get the marks off the dress. Really? That disclaimer has happened almost every time I have dropped off any clothing item that has a mark or spot to this dry cleaner. These were not heavily soiled or stained garments - just light marks from general wear. What's the purpose of dry cleaning if not to get the clothes clean? If they are going to tell me every time that I drop off clothing that my items may be damaged or they might not be able to clean it completely, I'll find a place more confident in their abilities to provide the service they are charging me for.

Yelp reviews helped make my decision. Friendly staff, quick services at a fair price with plenty of…read moreparking.

First time visitor last Monday and got the notice my dry cleaning was done on Wednesday which was…read moreearly. I also dropped off some new pants that needed a hem. The due date on those were set for next Friday and I got I notification that they were ready on Thursday. Great service and very friendly staff. While a little bit of a drive from Gladden Farms, they'll continue to get my business. Maybe there's an opportunity for you all to open up another location in the commercial development here Gladden Farms

KnowItAll staff RUINED jacket (see pics), initially wanted us to pay in full, blamed others, no…read moretimely communication, no manager and owner available, ZERO offered compensation !!! Save your garments, take them elsewhere to a real PROFESSIONAL dry cleaner !!!

They swapped all of their machines with new machines! Lots of washing machine sizes to choose from…read morenow. It seems that maybe the ownership has changed again? The entire staff has turned over and the vibe just isn't the same. I've been coming here since 2008.

We took a queen sized comforter in to be washed and dried this morning. Very nice man at the…read morecounter said he'd get it done today. So happy to hear that!! He was right we showed up at 4 and it was washed, folded and bagged. Pick up was easy from the nice lady at the cash register. Will be bringing in more!! Thanks!

I had been a loyal customer of Tucson Cleaners for years, consistently paying the same amount for…read moretheir services. Out of nowhere, they doubled their prices. When I asked about the sudden change, the employee working that day (Olga) laughed at me. Not only did she fail to provide any explanation, but her dismissive attitude quickly turned rude and condescending. Unsatisfied with this response, I called to speak with the manager, hoping for clarity. Instead, I was told, "Oh yeah, we weren't charging enough before, so we had to change it." Are you serious? No notice, no explanation, and no chance for a loyal customer to weigh in. I only went there because they were inexpensive and somewhat near my home. This place is NOT worth the hassle of dealing with such unprofessional staff. If I could give negative stars, I would. Save yourself the headache and take your business elsewhere!!!

So clutch! I needed a garment cleaned with very little notice and they were able to accommodate my…read moreneeds and so professional will use again!

We had an issue pop up where we had to do around 15 bags of laundry. So a lot of laundry and we…read morecalled ahead and asked if it was okay. Michelle was working at this time and she helped us out and was very kind. She pointed us to the big washers and dryers and recommended how much to add at a time and for how long. Most of the people seemed friendly there and there entire store is set up by using a plastic card to pay for the laundry, unlock the bathroom door, using the vending machine. Pretty cool. Shout out Michelle again and thank you laundry place.

Always such a great experience. I feel safe and this place is kept super clean. Lots of great…read morewaiting areas , bathroom and snacks. Plenty of food and drink places in walking distance. I highly recommend. It's one of the lower costing places and still well kept.

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Myra is amazing. I get a personal phone call when my items are ready and I love that they have the…read moredrive through. They are very thorough and honest about what can be done and what can't be done, especially with natural materials like leather and suede. I've brought some of the craziest stuff in for dry cleaning that I didn't think I'd ever be able to wear again because it was ruined by a previous owner. They have brought items like a suede jacket back to life again. I have never felt like their services are too expensive for what is being done or it has taken too long. Thankful to have Palo Verde Cleaners in my neighborhood!

Cleaning a silk comforter It came back in perfect condition…read more Was not too expensive. The lady was lovely. The big dry cleaners on Campbell ruined the first comforter. Don't go there