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    Regal Jewelers

    5.0 (10 reviews)
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    Ask the Community - Regal Jewelers

    Review Highlights - Regal Jewelers

    Jeremy and the staff at Regal paid close attention to the rings she liked, then helped me design a ring that suited her tastes without being one she picked out herself.

    Mentioned in 2 reviews

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    Lemons Jewelry

    Lemons Jewelry

    3.0
    (2 reviews)
    0.2 mi

    Lemon's Jewelry has been a family tradition for us to purchase quality jewelry at decent prices. My…read moregoddaughter, best friend and I all decided to get our 2nd ear piercing on October 24th, it was close to end of their business hours and the gentlemen that took care of us, could not have been more gracious and patient as week decided on the jewelry and as well looked around at the rest of their pieces. Right now, it's seem they have a clearance on a great amount of things, I assume to place new items/pieces on the shelves. As always we will be returning to Lemon's!!

    If honesty and integrity are important to you in a jeweler, avoid Lemons Jewelry…read more I took in my wedding band set to be resized, and after trying on their different ring gauges, we agreed on size 6¼. When the rings came back, however, they were tighter than I had experienced when trying on their ring gauge. I came back to the store after a week, and I first asked to try on their ring gauge again. The 6¼ ring gauge was definitely more comfortable than the rings that were returned to me. I then asked to see the size of my rings on their equipment. The lady behind the counter slid my engagement ring on their mandrel and tried to tell me that the bottom edge of the diamond setting showed the size of the ring: 6¼. That was the first red flag. It is obviously wrong to size a ring based on the bottom edge of the setting. I asked to see the mandrel, and I turned the ring around, showing that the band was hitting at exactly size 6. She asked what I wanted to do about it, and I said that I wanted it resized to the size we had agreed on and for which I had already paid. I left the rings in the store, and soon I received a call from the owner of the store. He claimed that the rings were the correct size, and he asked me to come back to the store so that he could prove it. When I arrived, he pulled out other mandrels that he possessed, and showed me that he had three that sized my ring at 6¼. The one that I had seen on my first visit was "new" and "inaccurate." I told him that I would take these rings to two different Jewelers, and have them independently sized. If the other Jewelers confirmed what he was telling me, then I would do nothing and admit that he was right. But if they confirmed the first finding, then I would be writing about my experience. At this he got very irate, and suggested that other Jewelers might not have accurate equipment. He knew that his 3 mandrels were accurate, and even though he possessed another that was fully ¼ a size off, that was the inaccurate one. The first place I went to confirmed that both rings were size 6 (they tried both rings on two different mandrels). The second place I visited called it a "6-plus"--A little larger than a 6 but definitely not 6¼. I took pictures of this sizing at both stores for documentation. Since Lemons Jewelers sent out the rings to be resized, they cannot be held personally responsible if the size was wrong when they were returned. But the size was wrong, and instead of making it right, they twice tried to deceive me into believing that there was no problem, and the difference in size was all in my head. If other customers are comfortable with this kind of experience, then by all means visit this store. Otherwise, let the buyer beware.

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    Lemons Jewelry
    Lemons Jewelry
    Lemons Jewelry

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    Rockfish Gap Country Store

    Rockfish Gap Country Store

    4.1
    (16 reviews)
    7.3 mi
    $$

    What a cute store!…read more My mom brought me here while visiting to look around. There is a little something here for everyone a mix of old and new. They have tons of outdoor flags and yard decor as well as antiques, art, crafts, clothing, glass and homeware, seasonal decor, food items and more. There is a large section with honey and jams and applesauce and candies and pickles. Vintage candies I hadn't seen in forever. They have some antique jewelry in glass cases as well as some other craft-type jewelry for sale. Small sections have clothing and leather bags and some watercolor art from a local artist. Really beautiful work in nice frames for a great price. There is also an upstairs with even more antiques and decor and a bunch of clothes and shoes on consignment. I saw so many decorative goodies here it's crazy. If you like browsing small shops with lots of character, this is for you!

    A friend and I were in the area and decided to stop in because it looked like such a cute store…read morefrom the outside. The inside had many rooms filled with different types of products, some antique, some newer stuff, home decor, food items, and Jewelry--a really unique assortment of items. We spent some time walking around and although the were some interesting things in the store, there really wasn't anything that caught my eye. I also thought the prices were a little on the high side. It's a nice place to stop in and check out if you're in the area.

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    Outside
    Outside
    A fun mug
    A fun mug
    Rockfish Gap Country Store

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    Gates Estates

    Gates Estates

    2.3
    (3 reviews)
    9.3 mi

    If you are considering working with this business after the death of a loved one, please carefully…read moreconsider other options. I had a very difficult time with this business on a number of levels. I would never entrust them with anything again. Consider the amount of time you have to deal with your family home and the level of emotions you attach to family belongings. Don't make a quick decision if there is no need. Remember that businesses set up around death leverage your sentimentality. If a vendor is going to take ~half of what your possessions yield, you might be better off giving your items to family, donating to non-profits, or consigning. Do not believe anyone who pretends to be doing you a big favor; you're handing over valued possessions for far less than what they are worth; he wouldn't be doing the work if it didn't yield large profit. Look at the online history of different auctions the vendor has held. Really check out the details. Don't assume an estate sale person has a big reach amongst collectors; I actually ended up meeting a few people who purchased items from our estate sale and I was told that the people they routinely see at Gates sales are people who purchase for quick resale, including those who buy jewelry and sell it by the gram to "melters"; not collectors. They also told me that the home of a widowed woman who kept a nice home is a "dream" scenario for this business. We'd hope most things would go to people who would love them, and we definitely did not think that items would be removed from our home and sold without our permission. Toward the end of the auction timeline when not much had happened in the way of marketing or outreach from what I could tell, nor were the bids very high, I contacted Gates and he told me that only the last three hours of the online auction matter, so remember that. Protect yourself contractually, do not put up with a nebulous contract. Ask for exact start and end dates. Do not let the vendor know you are running out of time and would really like him to handle the job. Beyond the insulting percentage he will take from the proceeds, he might also add a staging fee late in the conversation. Have attorney review the contract prior to signing (obviously). Our sale dragged on and the owner and his employees had 3+ months access to our home. I was in on the West Coast and the neighbors and cameras kept me posted, Gates did not. I do not feel that the owner adhered to agreed upon start dates, and then we were stuck in the SIP situation. I did notice he got another gig during that time, so he prioritized that, but he should have let me know. Between the start of the agreement and the end date of the sale more than 3.5 months elapsed. I also feel that there was some disorganization on the part of the vendor; he listed the incorrect county for the online estate sale; probably causing some people not to bid. When Gates finally posted the items online he did not tell me; I found it via search. He had a number of items listed that I specifically asked him to exclude from the sale. My real estate agent and I also had several emails and texts go unanswered over the course of this time. When responding Gates was snide and rude, including sad attempts at condescending. He unnecessarily told me that one of the purchasers had thrown away some of my Mom's things when he brought the items home. When you've lost a parent you don't need that pettiness. Some items were inaccurately described; e.g, inaccurate artist name, some items were not added to the online auction. Crystal glasses were broken and he said "they were that way in the cabinet" which is highly unlikely given that everything was photographed for insurance purposes on the last day we were in the house and there were no broken glasses in our china cabinet. Other negatives: they allowed our verizon equipment to be taken by the person who purchased the tv. Gates brought in a number of broken down furniture items into our home without telling me first and put them in the auction (he used those items as leading items in the auction, and then listed a second time on the last page of items; in our opinion, working harder for the consignor's items than our own). When I asked the vendor about this he said that the consignor of those items was an attorney, which, I suppose was a clumsy attempt at intimidation. I was going to just try to forget this awful experience, but then I discovered that a woman who worked for Gates was selling some of our belongings on her social media (without my permission) prior to our estate sale and at 100% profit for herself. This is the worst vendor experience I have ever had; and definitely the worst business aspect of dealing with my Mother's estate. The level of disrespect was stunning to me. I have no doubt Gates will attempt to vilify me as he has with others who left poor reviews. Have at it. My documentation is solid.

    Completely unorganized, unprofessional, and rude. I will never do business with this company again…read more I had a terrible experience with Gates Estates. I purchased a sofa from an estate sale that they ran, and hired the movers they recommended to move the sofa from Woodlake to my home in Henrico. When the movers dropped off the sofa we discovered that one of the cushions didn't fit the sofa and actually belonged to a matching chair (that I did not purchase). The movers said that an employee of Gates Estates had confirmed with them all the items that were loaded onto their truck. Since this was no fault of the movers, I had to drive from my home in Henrico to Woodlake in order to exchange the cushions (1 hour round trip). Upon arrival at the estate sale I received no apology (or thank you for returning the cushion). I asked for a refund of the bid premium (which was $29.06) in order to partially cover for their mistake which resulted in an hour missed from work and the cost of gas. Mr. Gates refused to admit his employee had made a mistake. He condescendingly offered $15 "out of his own pocket" to make things right. I think the full $29.06 refund was not unreasonable as he had still made over $200 on this sale. The money isn't even what I'm angry about--it is the principle of the matter. Mr. Gates should be able to own up to his mistakes and treat his customers with respect.

    Photos
    2018!!!  AGAIN!!!
    2018!!! AGAIN!!!
    Thank you all for voting us #1 again for 2019!  We simply cannot thank you enough!
    Thank you all for voting us #1 again for 2019! We simply cannot thank you enough!
    Gates Estates

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    Twice Is Nice - Charlottesville

    Twice Is Nice - Charlottesville

    4.4
    (17 reviews)
    24.3 mi
    $

    The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

    Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.

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    Twice Is Nice - Charlottesville
    Twice Is Nice - Charlottesville
    Twice Is Nice - Charlottesville

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    Regal Jewelers - jewelry - Updated August 2026

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