So,I'm sitting at Regal Nails Waterville because my gel nails are lifting after 10 days ! The owner/ manager is basically blaming my sensitivity to grinding This is NOT good customer service! She doesn't know me very well. I will sit and wait. Let's see what happens. read more

Regal Nails, Salon & Spa - Nail Salons Near Me - Waterville, Maine

I went in for a full set 3 days ago I was charged 110 dollars due to the length of my nails within 72 hours I broke 2 nails and the acrylic is full of divets in the nail. The Nail Tech was pleasant but quality is below what I am accustomed to or expect for a large price. read more

I want to say thank you for a great job. I was getting married so I made an appointment to have nails put on. I was satisfied with the quality. The owner was very busy but she did a great job juggling two other clients so we all was able to get our nails done. I have received so many compliments on my nails. thanks again read more

Last time I went to Waterville the younger lady was multi tasking and burnt /cut my finger with the dremel . I said ouch that hurt and she never apologized or anything. Nails weren't beautiful either and very pricey for a crappy job . I can go other places cheaper and my nails last longer too . read more

I've always preferred to go and have my nails done at Regal Nails and Spa!!! But one day I was running behind after a Dr's appointment and couldn't get there in time for my appointment, so I stupidly called Diamond Nails and regretted it!!! The owner of Regal Nails is the only one that can do my nails and do them correctly. read more

I went in on a Sunday to get my nails done and their was two ladies working one was a younger girl and the other an older lady the older lady did my nails I wanted a full set of acrylic nails while she was doing it I saw that one of my nails was awfully weird shaped and very thick she had to step away to do an eyebrow waxing and I sat and waited passionately when she was gone I noticed that that same nail had a lot of hardened acrylic underneath touching my skin so I pointed it out and she never fixed that nail all she did was file some of the acrylic from the underside. I've gone to regal nails quite a bit it's been my only salon and I'm no longer going to go. My nails were supposed to be square and there are some that are very wide and wonky and some are way shorter than others. I only said something about the one thick one but they are many problems with all my nails. The pictures I have provided are the worst ones. I also have some that are really thick on one side and thin on the other. read more

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I went in for a basic manicure, didn't even want polish just shaping and my cuticles delt with she did a nice job on one hand but the other she skipped two fingers and did a meh job and the other three. When I told her she'd missed some she said she'd done them first( yeah right) like I don't know what she has or hasn't done. All in all not a happy customer. read more

I made an appointment with this mail salon two weeks ago and waited an hour after my appointment to be taken in... And still had to wait even in the chair because a walk in was taken so the same time of my appointment ...today I went in to have my nails done with an appointment and again the lady took a walk-in before me...and I was ten minutes early... I will never go there again. And I will never recommend it... The place is dirty and very disorganized... . ... read more

I have a complaint about the Regal Nail Salon in Waterville, ME (inside Walmart Supercenter). I called Walmart on Saturday, and asked to be transferred to the nail salon. I wanted to find the hours for Sunday. I was told that the hours were from 8:00 to 4:00. I arrived at 8:00 on Sunday, only to find a sign saying that the Sunday hours were from 11:00 to 4:00. Even though I had come almost 30 miles, it was not feasible for me to just hang out in Walmart for 3 hours. I also picked up a list of services, which listed prices and hours--it was available through the grille that closed off the salon. I saw that on the printed information, the Sunday hours were listed as being from 11:00 to 5:00. I understand that hours can change. But it is not difficult for someone to hand correct the hours. Failure to do such a simple task shows a total lack of consideration a for the customer, who may be relying on the printed information. Likewise, being given inaccurate information over the phone meant that my time, my gas, and my plans for Sunday morning were shot. I tried to go to the Regal Nail Corporate website, but I was unable to post anything about a specific "franchise." So, no accountability. I am absolutely over being jerked around. read more