So impressed with this awesome groomer! She was punctual, communicative, and did an amazing job on…read moreour pup! I'm so glad we found this gem here in the area! Price reflects the quality of the grooming and the fact she came to our house! Make sure to see the before and after!

Catherine did an amazing job on my Shih Tzu Faith..She responded promptly to my text to book an…read moreappt & the grooming process went very well. Will be booking another appt soon. Thank You Catherine.

We've been going to this salon for over 4 years now, and trust them with our sweet Shih-Tzu. They…read morewelcome her by name every time, seem genuinely excited to see her at each visit, and I trust that they treat her well during each visit. She always looks and smells great when I pick her up, and she always has the cutest little bows in her hair! My little girl always seems happy when we leave and of course always looks precious. They're reasonably priced and they never keep her "all day"; she's always ready within a couple of hours after drop off, so I feel like she doesn't just sit and wait in a cage like most other salons. This is a great spa day for my fur baby.

First time there. It was amazing!! Will continue going there. Babs looks fantastic! Thank youread more

It's really unfortunate that ppl rarely speak about good experiences vs. bad. I am reporting over…read more20 good experiences with my pup. This place deserves better ratings for sure

I took my dog Apollo for a regular grooming. My husband picked him up and didn't notice he had been…read moreinjured by the groomer, because he was picking up 3 dogs. They clearly cut too close around his eyes and nicked him. Did they tell us NO, did they respond to my phone message NO, did they respond to my email NO. We entrust them with our pets/family members. The lack of care or concern is disturbing. I guess if there's a vet bill, I will have go there to discuss it in person, since they don't respond otherwise.

We had a Sunday emergency with our 5 year old cat vomiting, lethargic, not eating or going to the…read morebathroom. Dr. Kundla saw us quickly, ran the necessary tests, and X-rays diagnosing a foreign object blockage. Dr. Kundla was very kind and informative regarding surgery, possible outcome and cost. We went home to discuss and returned Monday morning with the intent to euthanize when we again discussed pros and cons. Dr. Kundla referred us to Shiland Animal Hospital in Rock Hill for surgery giving us a little more hope. We are so thankful for the referral because it changed our minds and we now have our sweet kitty recovering, doing well and hopefully have her for many years to come. The staff and Dr. Kundla could not have been kinder or more helpful. Totally recommend this practice.

Well, the joy of having pets has an emotional price because they generally die before we do. Our…read moreto be last cat was in agony, having trouble moving, couldn't eat was miserable. She was over 20 years old and it was time to send her along to the big cat heaven in the sky. Everyone here was pleasant and very kind. They took her into another room to insert a stent in her arm and then brought her back to our room. The cat was relaxed and looking at us sitting there, and it was clear that she must have known what was going to happen. The injection was done and she was immediately out. The vet took pulse and heart rates three separate times and it was certain that she was gone. Nicely done. We paid the $259.87 and left to bury the cat.

If you're looking for exceptional pet grooming, look no further than this place!…read moreOur fam has been taking Harvey, our GoldenDoodle here for years! Cassie & Sam go the extra mile to provide the TLC our FurFam deserves. Call & make an appointment, they stay busy for a reason.

My poodle always looks amazing! He doesn't mind getting a bath and haircut because he loves to see…read moreSam. I've been a customer for years.

I don't know where these negative reviews are coming from, but I give Pet Paradise Ballantyne, FIVE…read moreStars! I just BOARDED my two SENIOR Fur-babies for FIVE days, and they received EXCELLENT care. My Yogi is 14 and on prescription meds. He received his meds as directed! I've NEVER left my babies for this length of time and was quite apprehensive. The Manager, Rosemary, went out of her way to reassure me and promised to give them EXTRA attention! My babies even received a "go home" bath! They were happy, calm, and "tuckerd" out when my husband and I picked them up to go home! I HIGHLY recommend this facility and look forward to using them again and again. Thank you, Pet Paradise-Ballantyne! .

Checked my dog in last Thursday-Sunday and confirmed day camp. After not seeing her on Webcam…read moreafter checking several times Thur & Friday morning we called at 11am. While in hold she amazingly appeared. I was told by Regional manager it was her fault for Friday since she had a meeting and didn't do roll call. Lame excuse to me. We could also never find her in any kennels. I asked about Thursday's Day camp and she said she would send me over time stamped video. It has been a week, several requests and no video. She was let out late on Saturday after we called again and when he got her home Sunday & gave her a bath, found what looks like a bloody bite wound behind her ear. I tried calling Monday and after several attempts, was told they weren't picking up because they were understaffed and told to send photos, which I did. I also requested day camp videos for everyday in writing & verbally and no response. Try finding contact information about the corporate office, they don't easily share it. Also check out BBB and see they are not members and have a "F" rating. After, a complaint filed on BBB a marketing person has sent me 2 emails, one asking for the location & one yesterday saying she would escalate it. I did find the HR manager's number Monday and she said she would have someone call me & no call. I think they may have been understaffed and thought they could get away with not providing day camp and still wonder how my dog got hurt.

Very disappointed with my experience. I arrived on time for my appointment and ended up sitting in…read morethe waiting room for over 50 minutes without being seen. The room was extremely cold, making the wait even more frustrating. I understand that delays can happen, but there was little communication about the wait time, and it felt like my time was not being respected. Spending nearly an hour waiting without any updates until after 50 minutes.

Animal care needs to be improved. Multiple dead animals, and sick animals in the habitats. Customer…read moreservice from managers is an all time low. The General Manager is disrespectful and absolutely rude to customers and staff. Seems as if only one employee is doing animal care while the animal care leader is slacking off. I've seen them degrade customers and even myself. Being told they are going to trespass me for taking pictures of dead animals, after I informed them of the deaths and they did absolutely nothing about it. Seeing sick animals and managers not caring. Seeing non management staff suffer and looks miserable at work because of what seems to look like dictatorship of management. I will not be returning to this store. I even pay for Vital Care for my animals and knowing I can not use it at that store is ridiculous. There needs to be something done with the upper management in the store and the animals. This is animal abuse.

I cannot thank Becca and her assistant, Joe, enough! My 14 1/2 year-old AussieDoodle's regular…read moregroomer (Modern Pet Salon) would not see him any longer since he needed to take too many breaks. Becca and Joe had my sweet Charlie completed in under an hour and a half. They listened to exactly how we prefer him to be groomed and there was not one thing I needed them to touch up. My pup absolutely loved being with them and he is normally very skittish. Charlie had zero stress during the grooming. The customer service we received was above and beyond-prior to the grooming as well as a follow up the next week. I can't thank Becca and Joe enough!

Highly recommended Doggie Styles!!! Our Beau loves when Dennis comes to visit!!! So convenient and…read moreworth every penny!!

I would like to give a compliment to the stylists/groomers - specifically Tatum. Top-notch service…read more However, there were challenges with scheduling. I loved the convenience, but I have shifted my schedule on more than one occasion and there have been miscommunications. i wish it would have worked out as I lived the convenience of at-home grooming and it worked better for my dog as he LOVED Tatum!

Communication!…read more Texting and AI are not as efficient. Appt was not set properly so I was in contact again for today. Services booked, entire puppy info shared incl. weight, breed and age. Groomer arrives and says full haircuts are not suggested for my puppy. He says he'll try but didn't seem confident. I appreciated his professional opinion and declined service. These things should have been discussed during booking. Do not offer what is not feasible. I chose mobile for relaxed environment for a first time. Very disappointing

I love love LOVE Megan at ML pet services! I have complete peace of mind, and trust in her! My dogs…read moreabsolutely adore her (so does my cat!!), and one of my pups is very anxious, and scared of most people. Megan took the time to get to know her and build trust. We previously had a pet sitter a couple of years ago, and although she was lovely, Sadie just couldn't get used to her, and would always just bark and refuse to go outside. Not the case with Megan! Sadie loves Megan, and so does my other pup, Chloe! I also love that Megan shares pics of my pups, and keeps me updated. She is super communicative and on time. But the best part about Megan is the genuine love she has for 'her' animals that she pet sits for. She is a kind person with a massive heart of gold! I HIGHLY recommend her to anyone, even those with 'difficult' pups. She will win them over in no time!

Megan did an awesome job with our dogs for a week while we were on vacation. It was nice to be able…read moreto enjoy our time away and not have to worry about our dogs being taken care of. She gave us a plan and did everything, and more, that she said she would! She also sent us pics daily and gave updates on how they were doing! I highly recommend her!