If you ever find yourself needing inpatient rehabilitation, this is the place you want to be…read more I stayed at Virginia Mason-Franciscan Rehabilitation Hospital following surgery, and this experience played a major role in my recovery. This rehab hospital gave me a safe, calm, and genuinely caring environment to heal physically, emotionally, and mentally as I adjusted to changes in my function and prepared to return home. What stands out most is the people. Every person I interacted with, from front desk staff to nurses, CNAs, therapists, doctors, and case managers, treated me with empathy, patience, and respect. I never once felt rushed or dismissed. I felt cared for at every level. My occupational therapist, Beverly, was phenomenal. She brought incredible energy to each session, explained what was happening with my body, and used a wide range of tools and exercises to help me regain function. More importantly, she made it feel safe to try, adjust, and try again. Hiro was my main physical therapist, along with others including Alicia, Stephanie, and Annie. Hiro has an exceptional way of helping you feel relaxed and supported, even when the work is challenging. Physical therapy sessions felt encouraging rather than intimidating, and I gained real confidence in my balance and walking because of his approach. Dr. Wang and Corrine managed my medical care, and I always felt listened to and supported. My speech therapist, Abby, was also outstanding. Her work focused on real life transitions and helped me think through what life would look like after discharge. It felt like return to life therapy, not just speech therapy. My case manager, Lindsay, made the discharge process smooth and stress free. She coordinated appointments, handled details, and ensured everything was in place so I did not have to worry about what came next. The nurses and CNAs were exceptional. Names I remember include Bridget, Shane, Kristen, JoJo, Sarah, Courtney, Daryl, Anne, Rachel, Albert, and Ebony, along with many others who showed the same level of care. Their support was personal, attentive, and deeply human, which made a meaningful difference during a vulnerable time. The facility itself is excellent. I had a private room that supported my healing and gave me space to practice independence. The rehab gyms are outstanding and well equipped. The food also deserves recognition. It was genuinely good, and nutrition is clearly treated as part of the recovery process. I also want to thank Julee at the main desk, who was consistently kind and welcoming during my early mornings and helped me ease into each day. This hospital gave me the space to rest, recover, and rebuild. If I ever need inpatient rehabilitation again, this is absolutely where I would want to be. I am deeply thankful to everyone at Virginia Mason-Franciscan Rehabilitation Hospital for their care, compassion, and support.

It was a great stay for me to be cared by so many caring people at Chi Franciscan Hospital! From…read moreDr. Wang, to my nurses Victor, Beg/John & Amy, My Case Manager Sutela, my therapist Kiana, Kimberly and my Occupational Therapy Robyn the receptionist on the first desk you enter the property, they are all very nice and you feel the love and care for their patient. Thank you so much for making me feel so welcome and care. Violeta Gerella

The care at this facility is horrible!! There is no communication or coordination of care. The…read morefood is unidentifiable most of the time, and served at unsafe temperatures. Little to no choice in selecting meals. Medication errors. Shower smells like urine. Short staffed and late night assistance is almost nonexistent. Response time for help was in excess of 2 hours frequently. This place needs to be closed down.

Just WOW. I have been there multiple times now visiting family. The horrible staff is shockingly…read morehorrible. Julie should straight up be fired. Between incompetence to illegal paperwork filling, she is not a social worker that has any patient benefits in mind. I'm pretty sure she's doing illegal things. I would avoid this facility at all costs because the cost could be huge. Between people receiving incorrect medication, to people being left with their toes bleeding in bed, ti people filling out paperwork incorrectly, this place should be shut down and significantly looked at by adult prospective services.

recently a relative decline hard enough that they needed to be moved into not only hospice but into…read morea place where there was 24 hour staffed... it became clear that the level of care was just too much for the family to manage (with the help of hospice). so, we got everything moved in and on day one I was not too impressed. the overall smell of the place left me thinking of poop, dirt and dirty people. it was more than a little disturbing to me. the staff though is top notch. in particular, Jeff was amazing at how much attention our relative got. as time went on we found even more staff that was pretty amazing. then it happened... the "on staff" doctor stuck his nose in and altered the meds for my relative and hospice had to get involved. with all of that said, the care was good, an aging facility and the only thing I truly didn't understand is why the TV was fuzzy. almost looked like watching a show on an antenna. and yes, that's small nitpicky kind of stuff.

I love this place from day one, that I started working for this company. I only received goodness…read moreand good vibes from everybody i got complements from everybody and meant a whole lot to me because they had recognized my job performance .The patience are wonderful. Yes there is a shortage of employees due to that People just either don't want to work or due too fear of Covid but that's why this company offers protection and covid testing twice a week. This company is vey precaution. if you like over time they will offer you the over time. You do have opportunity's to excel to move up. The nurses are really good to the patience, the patience are well taken care of. The hardest part of this Job was saying good bye do to that I had to move out of state. If you love to take care of patience and make a difference in somebody life then this is your calling. but if your in it for the money this isn't your job.

The type of care that I received at prestige was excellent…read more There were a few excellent people who work there....Kayla, Bogole and Takale a few of them. Also I had a problem with the nurse named Hen. She was always telling me that my meds weren't there, and she would half my pain meds. And I needed them.... The food is awful. But I was able to have food brought in and that helped a lot.

Pine Ridge is the current name of the facility. The place is clean and neat. The staffs are very…read moreresponsible and kind. It's a good quality rehabilitation.

The best staff and rehab!! A great atmosphere that feels like a home away from home. 10/10…read morerecommend!!

My mom received the best care here!! Look past the looks of the building because the care is…read moreexceptional. I really cannot express how grateful we are that we found Redmond Rehab. Thank you to all the staff!

The facility has a warm and friendly staff. However they are very short staffed. Joyce is an…read moreamazing physical therapist who is highly regarded. For a nursing facility the food was decent, and the care was solid for the staffing that was available.

I had back surgery on a Thursday and Ende up in the ER for a different reason on Monday. The…read morehospital stabilized me and sent me to Stanford Healthcare. I couldn't have been more pleased with care I received. Each and everyone there took the time and concern to see that my needs were met. Having seen a number of different simple places over the years with my parents and in-laws I was expecting less care than I got. Wonderful, caring staff from the nurses to the aides, therapists and all. Highly recommend if you have the need.

Avoid this place for your loved ones. My dad has been there for over a week and he has seen one…read morenurse and has had zero showers. He's had occupational therapists and physical therapy (riding a stationary bike for 15 minutes a day) which are worth mentioning because they are the only services he's received. We told the staff we needed stairs work but they brought in a block to work with so we're not impressed. His occupational therapist also expressed his racist views, he will be reported. The food has been terrible and he's not eating and he's losing weight which they keep commenting on. When I visited last week, I was greeted with "You can't come in" which I know, I was dropping off a couple of comfort items. I know that these places are on lock down but the attitude wasn't needed. So, not sure where the quality facilities are but this isn't it.

My grandma just started her (temporary) stay here for injury rehabilitation. The whole idea is that…read moreby staying in a skilled nursing facility (SNF), she will get more PT sessions in per day, and thus her recovery will get a good starting boost. I'm writing this review on her behalf. She isn't a fan of the food, but understands that it's temporary for her. What's REALLY concerning is: - She says this SNF is very, very dirty. - She says it smells like urine throughout. - She needs to be up and moving as much as possible. After her (presumed) first walk of the day, she asked to get up and do it again in a few hours. The response was that it wasn't possible, the staff "were too busy for that". Note -- her surgeon AND hospitalist emphasized that the point of a SNF was doing her exercise regimen 3x daily and having staff to help her improve her mobility at other times of day......... Hi there, ICC staff, have you read her doctor's notes and treatment plan? Are you planning to simply not follow that plan? I'm honestly really worried that my grandma's health will get worse in her stay here. If the staff can't be bothered even when the patient asks for assistance....... Will they bother to make sure the patient is using their incentive spirometer, so that their very high risk elderly patient doesn't get pneumonia? Will they bother to take care and measure an elderly diabetic patient's blood glucose? Will update this review after her stay is over. For my grandma's sake, I hope that that the impression so far is not truly what this place is like. Seriously hoping this turns out to be a fantastic SNF. Fingers crossed.

First off I would like to thank all the staff and people that make Hotel California By the sea so…read morewarming and really treat you like a person and are there for you.It was my 4th rehab within one year. Not only did they address my addiction the helped me through my divorce of 20 years. Having said that I want to reiterate you comfortable they made it from detox to discharge no other place does it like them if I could give them 10 stars I would. I know there are rehab places flooded online trying to get patients in. But that's the difference between HCBTS they treat you as a human being not an insurance payday. So moving forward call Mel get admitted and they will change your life for The good. I moved straight into a sober living house called Oxford that they helped me get into it's been a game changer. I also recommend the alumni meetings either zoom or in person they make you feel like you can accomplish the world but remember take it one day at a time and work the system just know you can do it there lots of support and they do follow ups on your progress. I could go on forever about HCBTS. So what are you waiting for call Mel and your life will change. This review is looking pretty epic! Nice!

I was about to go into detox here. I re called around midnight to see if my insurance covers…read moreimpatient. The first person who answered was demeaning immediately. I hung up. I got a another call by the assistant director and more professional, but still demeaning, "it's midnight". I said "got it, understood". Then quickly realized, addiction issues never deals with time, and the amount of money this place requests, this is beyond okay. I called back the assistant director, no answer but said on VM what I said last sentence. Then, I looked up the assistant director's background - Real Estate history Only. Nothing related to addiction or mental health.

You will see my first review as Beverly H., and hopefully you would read my first report. That…read moreexperience was rated as five star . In fact my second stay in 2024 was just as great as the 2023! In late April of 2024 I stood up from my bed and I literally felt a huge POP in my lower spine, and the pain was horrible! I knew that I had at least one , but it turned out to be TWO! I could barely stand up, walk, and generally just painful to the max!! I finally got an appointment with my Neurologist and while he knew what had happened, and my report to him was correct! So back to the the 2024 the surgeon to schedule the reason to go to Lynnwood Post Acute Rehab Center after the surgery! After several days in the hospital the Social Worker came In to my room to give me three choices as to where I should go. I interrupted her and told her that I knew exactly where I wanted to go and that was Lynnwood Post Acute Rehab Center! Thankfully there was only one room available but they held it knowing that I was getting there in the next couple of days! If you read my glowing report from my 2023 stay would be exactly the same in 2024!

My mother was diagnosed with a very rare bacterial infection. She had surgery that removed most of…read moreher heel bone to eradicate the infection. Her post op care required a wound vac and a facility that was equipped to change it out every 3 days. This facility came up as qualified for this specific care. They approved the care order. After being there for a week, my mother's wound vac hadn't been changed and when I called to find out what was going on , I was told Benito was the only one trained to switch it out and he didn't work weekends. Left early for an "emergency" This was a Friday night. It should have already been switched out by this point I called and made a fuss. This care is the difference between keeping or losing her leg. Benito came back in on his day off to do the required care we paid for. When he went to change the vac out he ripped the bandage off my mother's open wound and caused tremendous pain. So much so my mom too afraid to let the staff know when she was having any discomfort. After that incident they were cold and distant with her and rude with me when I visited. She came home before she was ready because we were both concerned about elderly abuse. I would like to think anyone in this profession would treat people the way they would want their parents to be treated. Amazingly after this incident , they had another nurse do wound vac changes. Today we received a $3000 bill after being told her stay was covered by insurance. No itemized charges. Just 3/1 and cost of service. From the facility.

I spent two weeks there and it was horrible. I don't know if they are understaffed or what, but…read moreringing the buzzer to request help was hopeless. Twice post-surgery I got a bloody nose with clots coming out and it took them over an hour to respond. This occurred most of the time, including times I needed to use the bathroom and a 2.5 hour wait when there was an error on my wound vac and it stopped working. Procedure states never leave the vac off for more than 2 hours or risk infection. I must say the nurses were very nice, I just think they need more staff for as many people as they house. I also have to add that the food was pretty bad. Almost inedible in some cases and I am not a fussy eater. I have now received a letter stating I am past due on what I owe them but I never received a bill. I have left 3 voicemails and an email and have yet to get a response.

I have a family member that recently stayed at this facility. She was treated very poorly by the…read moreCNA's to the point where she felt degraded at times. She did make the head, nurse aware of these instances and the head nurse dismissed her complaints making excuses for the CNA's. The food was not appetizing and most often room temperature if that. her pain medication was consistently late. Hours late. My family member has extreme health conditions in this treatment and attentiveness is unacceptable