I have a family member that recently stayed at this facility. She was treated very poorly by the…read moreCNA's to the point where she felt degraded at times. She did make the head, nurse aware of these instances and the head nurse dismissed her complaints making excuses for the CNA's. The food was not appetizing and most often room temperature if that. her pain medication was consistently late. Hours late. My family member has extreme health conditions in this treatment and attentiveness is unacceptable

I spent two weeks there and it was horrible. I don't know if they are understaffed or what, but…read moreringing the buzzer to request help was hopeless. Twice post-surgery I got a bloody nose with clots coming out and it took them over an hour to respond. This occurred most of the time, including times I needed to use the bathroom and a 2.5 hour wait when there was an error on my wound vac and it stopped working. Procedure states never leave the vac off for more than 2 hours or risk infection. I must say the nurses were very nice, I just think they need more staff for as many people as they house. I also have to add that the food was pretty bad. Almost inedible in some cases and I am not a fussy eater. I have now received a letter stating I am past due on what I owe them but I never received a bill. I have left 3 voicemails and an email and have yet to get a response.

Avoid this place for your loved ones. My dad has been there for over a week and he has seen one…read morenurse and has had zero showers. He's had occupational therapists and physical therapy (riding a stationary bike for 15 minutes a day) which are worth mentioning because they are the only services he's received. We told the staff we needed stairs work but they brought in a block to work with so we're not impressed. His occupational therapist also expressed his racist views, he will be reported. The food has been terrible and he's not eating and he's losing weight which they keep commenting on. When I visited last week, I was greeted with "You can't come in" which I know, I was dropping off a couple of comfort items. I know that these places are on lock down but the attitude wasn't needed. So, not sure where the quality facilities are but this isn't it.

My grandma just started her (temporary) stay here for injury rehabilitation. The whole idea is that…read moreby staying in a skilled nursing facility (SNF), she will get more PT sessions in per day, and thus her recovery will get a good starting boost. I'm writing this review on her behalf. She isn't a fan of the food, but understands that it's temporary for her. What's REALLY concerning is: - She says this SNF is very, very dirty. - She says it smells like urine throughout. - She needs to be up and moving as much as possible. After her (presumed) first walk of the day, she asked to get up and do it again in a few hours. The response was that it wasn't possible, the staff "were too busy for that". Note -- her surgeon AND hospitalist emphasized that the point of a SNF was doing her exercise regimen 3x daily and having staff to help her improve her mobility at other times of day......... Hi there, ICC staff, have you read her doctor's notes and treatment plan? Are you planning to simply not follow that plan? I'm honestly really worried that my grandma's health will get worse in her stay here. If the staff can't be bothered even when the patient asks for assistance....... Will they bother to make sure the patient is using their incentive spirometer, so that their very high risk elderly patient doesn't get pneumonia? Will they bother to take care and measure an elderly diabetic patient's blood glucose? Will update this review after her stay is over. For my grandma's sake, I hope that that the impression so far is not truly what this place is like. Seriously hoping this turns out to be a fantastic SNF. Fingers crossed.

my brother is currently admitted at their facility, so far he's been doing well with therapy, the…read morestaff are doing a good job! Zee is one of the best therapist in there!

My husband was a recent patient at Rainier Rehab for a hip fracture…read more We had problems from the beginning getting the staff to move him safely, feed him a diabetic diet, administer his medications and weigh him at the proper time. Most of the staff were very accommodating. However, because the doctor and nurse practitioner were unwilling to adjust his medication when he needed it, my husband has been hospitalized for a week. He developed huge water blisters and sores on his legs as a result of their negligence. At one time, he was left on the toilet for so long and the nurse did not respond to the call light, so he had to get up himself. There was constant urine on the bathroom floor because the equipment was old and inadequate. Many times there was noone in the halls or at the nurses station through the day. Wait times for a response to a call button many times exceeded an hour. It is only pure luck that he did not fall again undertheir poor care. The facility is old and outdated. The phone didn't work properly due to being old and dropped so many times. I had to bring in many things from home because they provided a bed and old nightstand period. We chose this place because we were told it was a 5 star facility with a doctor and nurse practitioner 7days a week. There was no doctor or nurse practitioner on site on the weekends. Be very careful if you place a loved one here. The staff is friendly and seem caring, but when you need real medical help, the doctor and nurse practitioner make the decisions. In my husband's case, their negligence caused him a week in the hospital.

When Mary's condition changed and she needed to transition from Fairwood Home Care 2 to the sister…read morefacility, Abundant Life Sr Care, we were naturally anxious about the move. Hospice transitions can be emotionally difficult, but the staff made the process gentle and seamless. What we found at this facility was another level of heartfelt care -- thanks to Tammy. The owner Gardner and care representative, Tammy cared for Mary with extraordinary devotion. She treated her not as a patient, but as someone she genuinely cherished. She understood Mary's needs instantly, offering comfort, presence, and kindness in every moment. Tammy created a peaceful environment where Mary felt safe and loved. What our family will never forget is that Tammy was with Mary during her final moments when we could not be there. Knowing that Mary was not alone -- that she was held, comforted, and cared for by someone who treated her like family -- is a gift beyond measure. Tammy's compassion brought us profound peace during one of the hardest moments of our lives. This sister facility provided exceptional hospice care, and Tammy's dedication made Mary's final days gentle and dignified. We are deeply grateful and recommend this home to any family seeking true compassion and humanity for their loved one.

I can't say enough good things about them. My aunt lived here for 4 years. They were kind, very…read moreprofessional and excellent patient advocates. During the COVID restrictions, they worked with me and my family to keep in touch and gave options to visit. I highly recommend them.

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

My mother is a resident of Regency North Bend, and I couldn't be more pleased with the facility and…read morethe staff. The rooms are clean and nice with new flooring, decor, dressers, closets and flat screen TV. The nursing care is exceptional! Communication is great, and the staff is very caring, and extremely helpful with my mom's care. My mother had horrible care at Snoqualmie Valley Hospital, and Regency exceeds their services, by far.

This is by far the best skilled nursing facility I have ever seen…read more The are very respectful of the resident's needs, wishes, and autonomy (within safe limits). They openly communicate with the family and the resident. I wouldn't want my Mom anywhere else.

This place is so gross it smells like pee air freshener please never take your loved one here in…read morethere rooms have no bathroom and no washing station this place is a depressing and disgusting do not take your love ones here if you want them to live

These people are angels. Our mom (age 89) had a stroke in early November, 2019. She spent a week in…read morethe hospital and then transferred here for rehab. Subsequently, we found our she had fairly advanced terminal cancer. The level of care and kindness shown by the entire staff (thanks, Kelly, Nedra, Michael) really touched our hearts. It's not the fanciest place I've seen, but the kindness, love and level of care mean that your loved one will be well taken care of. Our mom ended up in hospice, and eventually passed away in January, 2020. Throughout her suffering and our grief, the staff was kind, supportive and always helpful. They took most excellent care of her, both physically and emotionally. Thanks to all of you.

I was a patient there after tearing my hamstring off the bone. While the building was old, the…read morestaff caring for me was AMAZING! One of the CNAs even stayed after her shift, without pay, to care for me when i needed a little extra TLC. The nurses all were caring, competent, and genuinely interested in my well being. The rehab staff were also knowledgeable and kind. The building May be old but the staff ROCKS!

The care at this facility is horrible!! There is no communication or coordination of care. The…read morefood is unidentifiable most of the time, and served at unsafe temperatures. Little to no choice in selecting meals. Medication errors. Shower smells like urine. Short staffed and late night assistance is almost nonexistent. Response time for help was in excess of 2 hours frequently. This place needs to be closed down.

Cascade is a beautiful community with an amazing care team! Shout out to Beth in the sales team who…read moregoes above and beyond for her referral partners and families! She is very responsive, kind, and has empathy for her residents.

my work requires me to visit this facility frequently and I can honestly say they are among the…read morebest in the region in caring for their residents. The facility is clean and well staffed with happy staff members, and this is reflected by clean and happy residents. The nursing staff are superb, and know and meet their residents needs well; reaching out for additional support in a timely and appropriate manner. A safe place for your vulnerable loved one.