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    Regency Limousine

    5.0 (8 reviews)
    Open 9:00 am - 12:00 AM (Next day)

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    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach

    Umbrella Global Bus & Charter

    4.7(243 reviews)
    1.6 miSoMa
    Luxury
    Family-owned & operated

    Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Photos
    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

    Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Minibus Interior

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    Umbrella Bus San Francisco - ADA Minibus Interior

    Regency Limousine - limos - Updated June 2026

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