I had an amazing experience getting estimates to repair a nasty scratch on my wife's Subaru. The…read morefirst 3 body shops quoted prices of $6,000, $2,700 and $1,598. Then I stopped by Shotwell Auto Body and met owner/manager Charlene O'Connor. She inspected the scratch and said, "You know, I think we might be able to buff that out." So a couple of days later, I dropped off the Subaru and returned a few hours later to find it looking good as new. No sign of the scratch. So how much do you suppose that cost? $200 maybe? $300? "Don't worry about it," Charlene said. She did the job for free! I asked her why she suggested buffing instead of a higher priced repair. "We're honest," she said. Needless to say, I highly recommend this business. They can't do all the jobs for free, but you'll get a fair price, and their reviews confirm they do quality work.

What a wonderful company this is. I reached out to them about a small issue using their online…read morerequest an estimate service and received an immediate response that made me really want to use I made an appointment and brought my car in and they took care of it right away and the price was amazingly less than what they quoted me. Not only that, but they treated us so well we felt like the king and queen of the universe walking in there and while we were there -- the place is so clean and organized, and the staff are so friendly it almost makes you wanna be in an accident to have something big to have them take care of lol -- not really! But you get what I mean. If you need what they have to sell, you don't hesitate. You will be as astonished as we were. They were even nice to our dog that we had with us.

I went to Petaluma Auto Body after seeing the great reviews here. And I'm really glad I chose to…read moretake my car there. My daughter got in a minor accident and dented the liftgate on our Honda CR-V. Brian gave me the estimate and added, "That's if I have to get a new liftgate. But if I can find a used liftgate in good condition, that'll cut the price in half." I said, "Do you think you'll be able to find one?" "I can't say for sure, but I usually have pretty good luck," he said. A couple hours later, Brian called saying he found a used liftgate, same color, in good condition. He did the work and it turned out great. Brian not only did excellent work, he saved me about $2,200. I highly recommend Petaluma Auto Body. I'm telling everybody.

This place was recommended to me by a friend, and we are totally honest. No one could ever tell…read morethere was ever any damage since my car after I left and received my car back. There is a reason they've been in business for over 80 years.

Made my car look brand new. Wonderful job and friendly staff! Very pleased…read more Also, super nice office and interior.

Excellent customer service and honest people! I had a great…read moreexperience here. I called this morning for an estimate, and they were able to get me in the same day. Shorty helped us out and was fantastic- straightforward, professional, and did not try to upsell unnecessary repairs. They diagnosed the issue quickly and completed the repair the same day. I'm very satisfied with the service and truly appreciate Shorty and the whole team. Highly recommend!

Lakeville Auto Body is truly a 10/10 business. The customer service is outstanding--every employee…read moregoes above and beyond, and it perfectly matches the high-quality work they deliver. After crashing my race car and needing to stay within a budget, Patrick took the time to walk me through multiple options and worked with me every step of the way. The final repairs exceeded my expectations, and now my go to shop for any future needs.

Patrick and his team took incredible care of my 2004 Porche!!! I couldn't be more happy with their…read moreservice.

I want everyone to know, if you're looking for a body shop, look NO further! Not only are they…read moregood guys with an unassuming shop that make you feel comfortable, and know they are honest, but their talents are absolutely amazing, and given with generosity, and quiet humility. I don't see this very often in businesses where they the estimate was more than they actually charged us, where they did the repair in less time than thought, and the technician "popped out our bumper" with a finesse that was mind-boggling! The car looks brand new, and I thought we'd need to repaint, but none of the paint was damaged or flaked off! We drove off elated at what amazing work, talent, and small-town friendliness we encountered! Way to go Lee's Body Shop! I'll be bringing my other car and my son's car and tell everyone I know that this is the place!! So great to know a fantastic body shop. What a great experience!!!!

Excellent. Kind.. thoughtful. Trustworthy!! Honest! Helpful!!…read more Always clear and good prices. Good people that are honest and will help you . He goes over and above the normal service! Excellent and kind people!

Rich and his crew have worked on several of my vehicles. It has always been a terrific experience…read more Great workmanship and great prices. I would recommend Rich to everyone. Very easy going with no pressure.

Third Time Back - they must be doing something right - this time to only paint the our car's roof -…read moreas usual did a great job for a fair price - they did a few extra touch ups at the same - will not hesitate to go back a fourth time for something else - we really like their work ethic !

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

I'll start by saying that I am by far the pickiest guy I know when it comes to cars in general, and…read moreespecially paint matching on auto body repairs. I have owned several cars with prior paintwork, and not a single one of them ever stopped bugging me, and not a single other person in my life ever even noticed. So, that's me. Let's talk about Eddie's Paint Works: I absolutely cannot recommend Eddie and the team here highly enough. They repaired my wife's Ford Mustang Mach-E (got hit on the passenger's door) with a warm pearl white paint color - not an easy color to nail. I absolutely, positively, CANNOT tell that the car was ever hit, nor that it was partially repainted and blended. It's incredible. I'm simply blown away in a way that's hard to put into words - I went 38 years of life thinking that no paint repair could ever be undetectable, and here I am, proven wrong. In addition to incredible artisan-quality paintwork, Eddie used new parts directly from Ford for the repair and even took the car to a Ford dealer to make sure all the safety sensors were properly recalibrated. Eddie is a true "car guy" and I found this shop by looking for shops that people trusted with their true pride and joy - sports cars, hot rods, etc. Trust those people. This was my first time dealing with an insurance claim and Eddie was incredibly helpful in educating me about the process and providing me with some advice and guidance. He worked seamlessly with my insurance and it was overall just a totally painless process. In CA, YOU have the right to choose what shop to get your car repaired at - your insurance can't tell you where to go. Do yourself a favor and go to Eddie! I hope I don't get in an accident anytime soon, but if I do, at least now I know I can go to Eddie and everything will turn out perfectly. I'll never look for another auto body shop as long as I live here and as long as Eddie is around.

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Carvana car arrived with some unexpected dents in passenger door and I was directed to Downtown…read moreAutobody for the work. They were great, it took 4 days and they gave me a free loaner. Staff is very friendly and you can look at VWs bus and a stuffed marlin as you wait.