Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

I just recently hired Fong and Sullivan to do some routine HVAC maintenance and have been impressed…read moreso far. They are responsive and knowledgeable, taking the time to answer my questions and also giving me very practical advice on how I could save money going forward (even against their own interest). Their pricing is reasonable (and somewhat lower than most other HVAC companies I contacted when bidding out the work), and I have already recommended them to a neighbor who is looking for an honest assessment of some more serious HVAC issues.

I scheduled a service call for a boiler issue that was causing a loss of hot water. The tech came…read moreout, reset a button on the boiler, and left without identifying the underlying cause of the problem. The technician's only action was to reset a button on the boiler. No root cause was identified, no diagnosis was provided, and the exact same problem returned shortly after the tech left. I called back immediately and only receptionist would speak to me and said nothing could be done as it was the weekend and no management was available....UNACCEPTABLE. As a result, my household was left without hot water for the entire weekend! What is MOST frustrating is they charge a non-refundable diagnostic/scheduling fee and state that the purpose of the visit is to inspect, diagnose, and provide solutions. I expected a professional diagnosis and repair, not a temporary reset that failed almost immediately!

The plumbers were very polite and on time. The woman in the office was impossible to deal with…read more She hung up on me several times while I was trying to pay my bill. It was crazy

What can I say about Anne the Plumber? I am so happy with their integrity, knowledge and the level…read moreof service. The work was thoughtful, creative and expertly done. What is truly impressive is the time they spent with me explaining the nature of the plumbing problem and its solutions, even before the job began. From the beginning of the job to end, Anne the Plumber took meticulous care and I felt as if it were the most important project that they were doing that day. And, it was not a simple job, like a leaky faucet, it was a complicated job. They had to literally build piping for a washer and dryer that had no infrastructure already in place. The money I spent was worth every penny. I will only use Anne the Plumber for my own condo, and my building has used them as well, with excellent results.

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Amazing service late in the evening. Our AC system just stopped working and the inside temperature…read more was rising fast. Called BLD at 8pm and received a call back within 15 minutes from Tim Bumpus. After explaining to Tim we are elderly and the heat was more than we could deal with I could sense his concern for our well being. Tim said I'll get back to you in a few minutes and he did with good news. He had a one hour drive to get to our location. Tim knew his stuff and had our system working in no time at all. BDL is lucky to have Tim on their team. We highly recommend BDL for their excellent service and fantastic technicians. K. Porter, Attleboro MA

Our system was acting up and we called for service. With this heat, I was worried that the system…read morewas working overtime and it would be a costly visit. Tyler came from BDL, took a look, and quickly assessed the problem. He clearly explained the issue and took care of it right away. Plus he was on time and super courteous! 5 stars!