BDL sent a team to install a new heating and cooling test pump system and the team was terrific…read more Nate, Cam and Gabe were all polite, professional and work cohesively together as well as independently when a task called for it. Thank you for a job well done. We're looking forward to a comfortable winter without steam radiators. Jay

This review is overdue and based on a more than 6 year time frame as a customer purchasing two…read morewater heaters (with pan and alarm), an Ecobee thermostat, one HVAC system and annual service contracts for an HVAC system as well as several service visits for problems due to an irresponsible upstairs neighbor. Overall, Josh and his team provide strong, timely, personable service and support for their clients. When they make mistakes as we all do, they own them and do their best to make them right. If you own an HVAC system, it is well worth it to purchase a service plan. Their staff are efficient, thorough, and personable.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

This company was a pleasure to work with. Naomi and Romario provided excellent customer service…read more They provide great value and fixed my oil filters, oil pump and noseil.

Lewis Superior responded on very short notice to my plea for dryer duct cleaning. My new super…read moresensitive dryer doesn't work unless the vent is really clean! I asked on a Friday afternoon and they sent a tech at 8am on Saturday. Romario provided great service, was polite and removed his shoes. It was easy to pay with Zelle and I will definitely use them again in 6 months. Very reasonable price too. We're already under contract for our HVAC cleaning but I know they provide the service and I imagine they are as responsible and polite as they were with this.

We contacted JN for an estimate to fix our water softener. Their site advertised free estimates…read more When Junior came, he tested the water and said it was fine. Then, he said we'd need a whole new system for $11000. This was too high for us so we cancelled. Then he said it would be $250 for the visit. He did not reveal or disclose any fees for using a credit card. After paying, we saw a change of over $447 on our credit card bill. We called several times, and the secretary said that was the charge for using a credit card. My husband wanted ot pay with a check or cash at that point. We were told there was no way to refund the fee. I emailed him and asked for a refund because they did not disclose the fee in advance. Junior, the boss, refused. Furthermore, all the other quotes for a new water softener were $3500. Please AVOID JN SERVICES HAVAC at all costs. They are not honest and transparent about their costs/fees and charge exorbitant amounts for any service.

Ridiculous quote of $1390 for a circulation pump replacement, made by day, joke of the year! I have…read moreno idea about their quality of work or the experience of their "professionals" but whatever it is, it doesn't justify quoting 3-4 times as much as the others I had received quotes from. I replaced the pump myself and made sure no air in the system, took me 30 minutes, no leaks, works like a charm.

Thrasher Plumbing provided us with outstanding customer service !…read moreThey are very professional, honest & local !

Tom and Joe came and serviced my heating system today. They called to say they were running early…read moreto see if earlier would work for me. It worked out great! Very professional and thorough. I may need to replace the furnace next year (or after that if I'm lucky) and will be happy to work with Thrasher again!

I had initially called Mansfield Oil when I ran out of oil... but Keith and Kathy are pure gold. I…read morehave since had them save me thousands of dollars ... I was told by another company I needed another boiler... 7k .... Keith fixed the aquastat and it was perfect all winter. Air conditioner broke, and another company told me new system and he fixed the capacitor and it was a nice chilly ac all over again! I love them!

Great service. My central air conditioner decided to stop working at the beginning of a heat wave…read morethe day before the 4th of July and I tried several companies to come out and fix it. Mansfield was the only one who could come out and fix it on the day it broke. Tech was great and explained what the problem was and had me back up and cool again. Reasonably priced and efficient. Highly recommend!!!

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

I have used J.J Eckhardt plumbing several times now and as a tradesman I am always…read more impressed with the fast response time, cost and quality of installation. As a fellow tradesman it is clear to me that J.J Eckhardt is a cut above the rest. They are our go to plumbing contractors. Quality Price Response time Thanks J.J for saving us time and time again.

Repeating this warning because the previous message registered as if I live in Bologna. I live in…read moreWalpole, MA. Not saying this is typical of them, but it did happen. Going out of our way to work locally, we hired JN Service HVAC and Plumbing to inspect and repair an air conditioning unit. The bill for various repairs was about $730. We get that--these things are expensive. But two or three days later, and without anyone else having been in the house (we are traveling), we learned from someone who came in to water our plants that the air conditioning in that unit still was not working AND that the back door had been left wide open, resulting in a massive infestation of ants. The technician even admitted that he left that door open, but said only "my bad." As for the air conditioning unit, upon return to inspect it he said the capacitor had died since his previous visit. Yes, we are to believe that this happened within a few days of an allegedly thorough inspection. We got nowhere with suggestions that it seems much more likely that the technician never checked the capacitor at all, or else that he did and it ran briefly on residual charge. Hoping to resolve this without rancor, we offered to pay for the capacitor itself, but not another service visit. The boss is dug in against that, and no longer responds to messages. We have given up wrangling over this, but did tell the boss that we feel obliged to warn people. This is all very regrettable. We started out wanting to hire and then recommend a local company. Really can't do that in this case.

Overpriced and incompetent…read more This company has worked on my house 5+ times over the last month, amassing to nearly $10k, and each time they come, a new problem arises, each problem costing more. Most recently, they came to repair a leaking pipe, and left the same day after subsequently cutting/breaking multiple pipes in my basement, leaving our entire home without water. They even assured me before leaving that I would at least have cold water, then were surprised when I showed them they left me without any water at all. They came back only with a quote for whole home repiping, and not even a quote for just fixing the local spot of damage. I have now had three separate plumbing companies inspect and evaluate the situation after this, and all of them are in agreement: 1. JN Service made poor technical decisions in trying to fix the pipes, in addition to the state they left the piping, and separately in the way they installed my water heater. 2. It's concerning that JN Service didn't even provide a quote for fixing the local issue, and only provided a quote for a full-home repiping. The interpretations are ranging from bad-practice, to predatory. 3. The whole-repiping quote from JN Services was severely overpriced, and it was additionally concerning given that the initial quote had no information/line items besides just listing the rooms in my house that would be involved in the repiping. It wasn't until I pressed JN Service, that they gave a quote with more extensive information. All in all, I will never work with this company again. I recommend others never work with them. There are other companies that provide better competency at better prices.