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    Fong and Sullivan Heating & Cooling

    5.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    3 years ago

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    McIver Hvac

    McIver Hvac

    4.4
    (19 reviews)

    Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

    Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

    JN Service

    JN Service

    1.6
    (14 reviews)

    turned on ac today for the first time this year and didn't work was 85 in my house…read more the service technician came at 7:10 pm thank god for him very nice very polite and I now have my central air working JN is right on top of the problem great company great customer service Peter Pilla 808 state Road Plymouth MA

    Not saying this is typical of them, but it did happen. Going out of our way to work locally, we…read morehired JN Service HVAC and Plumbing to inspect and repair an air conditioning unit. The bill for various repairs was about $730. We get that--these things are expensive. But two or three days later, and without anyone else having been in the house (we are traveling), we learned from someone who came in to water our plants that the air conditioning in that unit still was not working AND that the back door had been left wide open, resulting in a massive infestation of ants. The technician even admitted that he left that door open, but said only "my bad." As for the air conditioning unit, upon return to inspect it he said the capacitor had died since his previous visit. Yes, we are to believe that this happened within a few days of an allegedly thorough inspection. We got nowhere with suggestions that it seems much more likely that the technician never checked the capacitor at all, or else that he did and it ran briefly on residual charge. Hoping to resolve this without rancor, we offered to pay for the capacitor itself, but not another service visit. The boss is dug in against that, and no longer responds to messages. We have given up wrangling over this, but did tell the boss that we feel obliged to warn people. This is all very regrettable. We started out wanting to hire and then recommend a local company. Really can't do that in this case.

    Fong and Sullivan Heating & Cooling - hvac - Updated August 2026

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