I called Coakley plumbing looking to get a quote on the installation of a new hot water heater…read more They came out the same day to take a look at the job. He quoted me a number which seemed reasonable. After calling several other companies and learning that it would take well over a week to get out, and they charged fees just to come take a look it made my decision easy. Jim and his crew were there within a week to get the job done. The installation took about an hour - hour and a half. It was an easy, very painless process. Jim and his crew were friendly, knowledgeable and kept me informed throughout the process. I had Jim take a look at a couple other small projects around the house which he accepted. Which leads me to today. I called Jim at about 8:45 with a problem regarding one of the small projects he looked at. He was at my house in 25 minutes and immediately to work. Jim and crew seem to genuinely care. They are honest, charged me exactly what he quoted me. They were prompt, and the work is excellent. I will be calling Coakley Plumbing for every plumbing and heating job that comes up for as long as I'm in the Medway area. You should too.

Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Paul and Lisamari Johnson run an extremely reliable and organized heating business that promptly…read moreservices all your needs. Paul and his staff are very knowledgeable, communicative, and honest in their work. He recommended and installed a new boiler system this summer for my 1941 home. As promised, Paul returned to service it and to make sure all was running within my home once the heat kicked on this fall. I have never been disappointed with the prices or work by Johnson Heating. I would highly recommend them to my family and friends.

My hot water heater was not working so I called Johnson Services (after being referred by a…read moreneighbor) and Paul came to evaluate the problem within the hour. We needed a new hot water heater and the work was done the next day. They were prompt, professional, friendly and provided excellent service. Paul adjusted our water pressure when we told him it was lower than normal. I highly recommend Johnson Services for your plumbing needs. I will certainly use them for all of mine.

I had an extensive job done with mini split installations…read more 6 interior units, 2 exterior, and all the accessories. From beginning to end, every member I spoke to was helpful, friendly, professional, and almost enthusiastic to facilitate and explain. I could not have been happier with the experience, and end result.

Ryan and his team are great! I can't recommend them enough. They are professional, on time,…read moreresponsive, and knowledgeable.

As someone previously in the home energy and sustainability field, I get asked often about our heat…read morepumps and I am constantly telling people to avoid this company. NE Ductless installed our heat pumps in 2021 and it's been one problem after another. Our air handler was faulty from the beginning and needed to be replaced immediately, they were not responsive to requests to inspect the system two years later and troubleshoot why it wasn't able to keep up in the winter months, and we subsequently had a subpar service visit from them. I knew I was really done with them when I identified that they used a product in my install that is prone to corrosion and refrigerant leaks, and they refused to do anything unless/until a leak occurs. Now, I've had a major leak into my bedroom from the air handler and it was discovered that there were several things NE Ductless did incorrectly during the install that caused the leak (including an improper joint transition in the drainage line that was kinked and caused the system to back up, drainage parts that hadn't been installed, and a drain pan that was noticeably pitched instead of level as it should have been). The company who came to fix it was really shocked at how poor of an installation it was, and of course these things were not noticed when they came for service less than 2 years prior. When I let NE Ductless know, I got a defensive email back. This company does not stand by its work and its customer service is atrocious. Run, don't walk.

I rarely leave negative reviews, but this experience warrants one so others can make an informed…read moredecision. Boston Standard sold and installed a brand-new heat pump HVAC system for my home, representing that it was properly sized and appropriate for the unit. The installation itself appeared to go smoothly, and cooling worked as expected through the summer and fall. However, once winter temperatures arrived, the system failed to perform. For 16 consecutive days, my family was unable to get our home above 63°F, despite repeated assurances that the issue had been resolved. Our infants slept in sweatshirts and we relied on space heaters during that period. Over those 16 days, Boston Standard made five separate service visits, each time diagnosing a different root cause: - First guy reset the system then told me it was working like normal - Then, second guy diagnosed an electrical/wiring issue and said that was fixed - Third visit was improper airflow causing the gas to blow out - Fourth was faulty sensors and a replacement control board - Finally, they resolved after troubleshooting live with the manufacturers support where they had to rig the control board wiring in a confusing way  Throughout this process, communication was inconsistent. At various points I was told parts were needed, then that they were not. I was repeatedly told the system was "fixed" when it clearly was not. Escalation was difficult, and it took multiple attempts over several days to reach a service manager Joe Trainito. The most troubling part is not that there was an issue, but that Boston Standard did not fully understand how to install or configure the system they sold me. From a homeowner's perspective, it felt like troubleshooting & training was being done live on my house, at my family's expense. Several people at the company acknowledged that they were having widespread issues with these new installs. When I asked what they would do to make this right, the primary offer was a 10% warranty extension, which was not meaningful after a prolonged failure. A request for a partial refund was met with an offer of $1,000, less than 4% of the total project cost, despite the system being unusable for heat for a significant portion of the winter. This was a full, ground-up HVAC replacement that should have been correctly designed, installed, and supported in the first place. Unfortunately, the experience fell far short of that standard. I cannot recommend Boston Standard based on reliability, execution, or post-installation support and will not be using them again.

Great work by this guy. Had parts on his truck for a "Workaround" and get me a working furnace!!!…read moreMy burner was struck by a lightning bolt overhead. The electronics got an induced current 8 feet below ground! Tom was amazing, he gave me instructions how to adjust it so it was working how I liked the hot water. Tom also odered an exact replacement electronics before his Vacation the next day and came back after VACAY to install this Aquastat on my boiler and paid only when he finished the job with a new part. I will use Tom again for repairs!!! Great Guy, Smart, hard worker and Honest! I highly reccomend TK HVAC. He will not disappoint you.

Tom is great to work with. He replaced our entire heating system, put in new ducting, added a zone,…read moreadded 2 mini splits in the basement - big job - and he did it well with great pricing. He is very friendly, professional and makes himself available if you have questions or need something checked out. Very reliable and dependable. Highly recommend TK Heating for all of your HVAC needs.

Farshid and his team are top notch, professional, and know exactly how to fix your HVAC issues. We…read morehad a major issue of lack of ventilation in a new home since it's energy efficient (aka air tight), and we had high C02 levels in our basement where our bedrooms are located. We had several HVAC companies come out to diagnose the issue, but only Farshid was able to solve the issue with an easy and inexpensive solution. I highly recommend Farshid and his team for any HVAC needs!

Called Lambert's Plumbing & Heating for a service after my HVAC heat failed during the night. They…read moreanswered the phone early, scheduled an afternoon appointment and arrived on-time. The system needed replacing so we scheduled an 8AM start the next day for a complete new system installation. I was offered space heaters for my home, which was a very nice gesture. Because of the age of my system, I already had an idea of the replacement cost. Lambert's quote was well within the ballpark. No matter who you are, writing a big check can be stressful. Lambert's allowed me to purchase the heating component on the day of install and wait until spring to proceed with replacing and paying for the central air component. The technicians arrived on-time and were both professional and personable. The job's director, Sal, is a credit to the profession and the owner, Scott Lambert, came mid-day to address any questions or concerns I had, of which there were none. Everyone took great care with my home as if it were a million dollar property! Included in the job was a hardwired with battery backup carbon monoxide detector installed by the unit. I really like the new digital thermostat provided and large box of air filters...every little bit counts! If you are like me and do not have time to call 3 different vendors and price shop over what may amount to be a few hundred dollars difference between them, have comfort in calling Lambert's Plumbing and Heating 1st. The only benefit I am receiving from writing this review is knowing that my truthful experience might be realized by another future customer and they too will pass the recommendation on. Brian - Brockton, MA (Service date: 03.08.2019)

Replaced my bathroom faucet and as always did a great job. The were professional and came in a…read moretimely manner. I would recommend them! Scott was pleasant and when I told him what I was looking for he suggested some brands that I should look at.

We reached out to J Brennan as our 35+ year old furnace was leaking water. Needed replacement (not…read morea surprise). He gave us a quote, and installed the new furnace the next day. Due to some aging issues with two of our original cast iron radiators, they both broke likely due to freezing when re-charging the system. John and his team fixed these by capping/cutting the radiators of the system (as we requested). No extra charge. They were communicative, neat, and we would use them again.

John recently completed a whole list of plumbing work for me, including repairing a leak,…read moreinstalling a dishwasher and shower set, replacing pipes and cleaning the furnace. So happy to have found a plumber who shows up on time, does great work, is friendly and extremely neat, and answered all my questions! Very highly recommended!