Great service and great work. He listened to all my concernsand questions. The price was great.read more

Duct Man did a great job. They assessed the problem and found the correct solution very…read moreefficiently, and this was a problem we'd had for 20 years! We're extremely happy with their work, we will use them again, and we give them a strong recommendation.

Quick response when I called for a quote, good communication. Excellent service. Respectful…read moreemployees. Update: I recommended Mighty Duct to my neighbor and when they checked their ductwork, they said it was so clean...they didn't need to do the full job. They did they dryer vents and vacuumed the heat vents and charged far less than quoted. That's an honest company!

They did an OK job on multiple dryer ducts in our building on the same day, but they had to do them…read morefrom the inside because they had not asked us about or planned for not being able to park their vacuum truck in the alley behind the building. Therefore ducts in 3 units could not be done. They said they'd come back to do those from the outside, however, Steve has gone silent and ignored numerous calls and emails asking about the promised follow up. Take the $ and run!!!

I trusted Victory to sell and install what they called at the time a state of the art system 9…read moreyears ago. They installed a Navien high efficiency combi boiler (240-NCB) for $10,000. They touted that it would save me a lot of money. I added Victory's maintenance plan per their recommendation so that it could be properly maintained annually to ensure good operation for years to come. After only one year of service, I had the first repair to the system - on the coldest day of winter. This was fortunately covered under warranty. However, year after year, this thing required repair after repair including 2 domestic hot water heat exchangers, a 3 way switch, a couple of circulators and more! It ran me a couple of thousand in repairs over the years. Each time I asked why I was having so many issues, they told me they don't understand why this is happening. Finally, this year I had my annual maintenance performed as I do every year, and this time the service guy calls me down and shows me that the system is leaking carbon monoxide and gas! He proceeds to condemn the system. I told him the heat exchanger is still under warranty and the system is only 9 years old! He said, the system is dead and told me they typically only last 8-10 years!!! He refused to troubleshoot further. He simply unplugged it. He asked me if I ever had the system flushed. I asked him if they had been doing that as part of their annual maintenance. He said, we don't do that. I asked him, is it supposed to be fiushed? He said absolutely! I asked why it was not done as part of my maintenance. He told me that it would be extra. Yet it was never offered to me and therefore I assumed that all the necessarily maintenance was being performed as part of my maintenance plan. He then handed me the phone and there was a salesman on the line trying to sell me a new system! I told him that since I had heat pumps recently installed for AC that I would use it to heat my house as well. He proceeded to tell me that they are unreliable and will definitely break down. This is a very different story from what the Mass Save folks told me. I then asked him if he could just install a hot water heater for me as I no longer had hot water. He told me my chimney could not support a hot water heater - which is interesting as it used to vent my old furnace. I later got another plumber in who had no issue installing a hot water heater for me. All this to say that not only did Victory sell me a horrible system, they refused to try to fix it or work with the vendor to replace it. Instead they unplugged my system, leaving me with no heat or hot water and took the opportunity to try to sell me a new system with the same technology which would have set me up for more hassles and financial loss. Steer clear of this company!! They have no ethics and only care about their bottom line.

Don't waste your time…read more The day before a blizzard I woke up to a furnace that wasn't operating. My house was 50 degrees inside. Another HVAC contractor suggested I call Victory after he determined that my problem was beyond his capabilities. The Victory representative I spoke with told me, at 830 on a Friday morning, that the 1st available appointment was on Tuesday. I explained that I currently had no heat. She replied that all the earlier scheduled appointments were reserved for "contract customers." If she'd made an exception to this short-sighted scheduling "policy," I might have become a customer. Instead, I told her that it was unacceptable and that I wouldn't be calling again.

Did a lot of work. When one of the ducts continued to send out small particles, he came back to…read moreclean out the grate as well as possible. The problem with a house almost 140 years old. Very responsible and very committed to making sure I was happy with the results. Highly recommend. Wrote an earlier more neutral review and he immediately got in touch and came a few hours later. Great pride in doing a good job.

John serviced my apartment last month, on August 25th, 2025. Did a great job. Highly respectable…read moregentleman, I would recommend him anytime. Just today, September 16th, 2025, John was unable to come himself. I couple other young kids showed to perform a follow-up. The one white young man... And I use that term very loosely. He had a very flip mouth on him. He had no respect. None that he showed. I wonder if he acts this way or speaks the way he did today when working with John, very doubtful. Would have given 5 Stars if not for the disrespect for that young man.

They showed up and charged me double the price and destroyed my chimney. When I tried to reach out…read moreto tell him what happened they ignored me. And to be transparent, I tried contacting them numerous times to handle this privately, and they still ignore me

Great communication, expedient service, competitive pricing, easy to set up appointment, received…read moreelectronic reminder. Would definitely recommend.

We were given no information about the timing of when the person would show up and or how long it…read morewould take. When they showed up 30 minutes late, we asked if it's possible to reschedule. The person who came was extremely rude and said just cancel and would not allow us to reschedule. This business is poorly run.

Easy communication, clear pricing, fast service, provided pictures of everything they did.read more

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

Our kitchen had a leak and caused some serious damage. One phone call to ATA and John came out…read moreimmediately. His quick response and swift action by his crew allowed us to have minimal damage and a quick cleanup. Working with his wife Joannie they were able to recommend a course of action and we resolved the problem. I highly recommend ATA for any home problems. A real professional business and a pleasure to work with

I could not be more please with this team. They took care of my dryer exhaust that I have been…read moreignoring for too long. This team was friendly, informational, punctual and professional. When I need this done again, I won't look anywhere else. THANK YOU! You two are great!

US Air Pros did an awesome job and taught me a lot during the process. They were fair, super…read morereasonably priced and extremely nice. I had my ducts, vents, coil and dryer cleaned, as well as sanitation and air purification. I'll hire them again next time I need everything cleaned.