Reid&#x27;s Cleaners &amp; Laundry

(119 reviews)

Friendly staff! But COIN ONLY, just a heads up! :-) yelp is making me say more to fulfill the 85…read morecharacter requirement...

new owners. now charge $3 fee for a laundry card. no app. old app not working. prices increased…read more you just lost me and my circle who USED to come here to laundry large bulk itens (blankets/confortera, etc). TERRIBLE WAY TO TO BUSINESS.

Laundry Works

(89 reviews)

Had to stop here since my washer was an hour away, but I needed to prevent a stain. The worker was…read morevery nice! She walked me through getting a reloadable laundry card (needed for machine use), informed me of the $2 card purchase fee, and explained how the machines worked. A double load washer is $5 and I could purchase a tide pod for $1. Facilities are nice and it was very quiet when I visited.

A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

NoScrubs Laundry

(11 reviews)

I love this laundry service! They pick up laundry directly from you at a scheduled time and return…read moreit within four hours. Everything comes back clean and fresh. The service I use includes washing. drying and folding. I have some items that I like to air-dry. I simply put those dirty items on hangers and they are returned the same way (cleaned, of course) so I can continue to air dry at home. I sent the laundry out in the linen liner from my hamper. It came back laundered as well. Laundry is returned in a sturdy and safe NoScrubs labeled laundry bag for future use. Our usual load is 20 pounds or under. Just to note, they don't do things like area rugs, etc. Towels, bedding are accepted. Be sure to tip your cleaner because it's well deserved. With tipping, the pricing is still less than or equal to what I pay using the laundry room at my apartment complex. However, those washers don't always do the best job. Highly recommend.

Same day service! Affordable prices and outstanding customer service from their "Scrubbers", the…read morestaff who pick up, wash, dry and fold your clothes. Great for single seniors with limited transportation options.

Michael A Laundromat

4.9

(322 reviews)

We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Press Cleaners

3.8

(113 reviews)

I get my comforters washed using this service and I'm never disappointed. They're quick and timely…read more If you have a requirement, they listen. Customer service is great too! Recommend this service!

I would not recommend Press Cleaners and feel strongly that their business model is misleading…read more Summary: Press Cleaners charges a premium for a service they do not actually provide, offers poor customer support, and returned my wedding dress completely uncleaned after missed deliveries and multiple communication failures. I scheduled dry cleaning for my wedding dress and clearly indicated that it was a wedding dress, included care instructions, and noted specific areas with stains that needed attention. From the start, communication was a problem. I attempted to contact customer service to update pickup instructions and received no response. I reached out again with questions about delivery timing once the cleaning was complete, and again received no response. My delivery was delayed by a full day, and the original delivery time window I selected was not honored for the new day. Since no one would be home during the updated window, I contacted customer service yet again and still received no reply. Eventually, a customer service agent called me to say they were unable to remove the stains and would issue a partial store credit. During that call, I asked about the updated delivery time and was told they did not know. At that point, the new delivery window had already passed and my dress still had not arrived. The agent was not even aware that my order had not been delivered and could not tell me where my dress was. When I asked what methods were used to clean the dress or what attempts had been made to remove the stains, the agent had no information at all. It became clear that Press completely outsources everything. The dry cleaning, pickup, and delivery are all handled by local cleaners. Press is simply an app and a customer service layer, and even that is poorly managed since they have no visibility into the status, location, or care of your items. When my dress was finally delivered, it came with the bag and receipt from the local dry cleaner. That receipt showed a price that was roughly one quarter of what I paid Press. The local cleaner's receipt also included pickup and delivery, which made it very unclear what I was actually paying Press for. Press was unable to assist me at any point in the process. The dress arrived in the exact same condition it was picked up in. The stains were still there, with no improvement at all. I honestly believe no one attempted to clean it. Afterward, we used baby wipes at home and were able to remove the stains on the first attempt, which made this even more frustrating. Customer service was a poor experience as well. The agent was rude, frequently interrupted me, and was argumentative rather than helpful. I only received a refund after stating that I would dispute the charge. In short, you are paying about four times the price for a service that provides no added value. The cleaning, pickup, and delivery are all handled by another company, and Press offers no meaningful oversight, accountability, or support. I would absolutely not use this business again.

Wash Day Laundry-OH

4.4

(80 reviews)

some of the workers there are nice, but some of them have very bad attitudes and are rude. The…read moreplace seems like it should be more for large companies because every time you go almost all of the washers are being used up by the workers there who were working on full service orders companies have came and dropped off for full service. it feels like those orders are more important than the individuals who come for self service. It can be hard at times to get a washer available and sometimes it's very busy. And you have to fight to get a washer other than that the place is always clean the washers and dryers are never broken down so they're winning on that part.

Came here since my washer was out-of-order…read more I almost forgot how convenient it was to use multiple washers and dryers at the same time. The staff was very friendly and helpful

Ian's Dry Cleaning & Laundry Delivery

(74 reviews)

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

The Big Clean Laundromat - MLK

4.1

(43 reviews)

My washing machine started flashing codes like gang signs, so off to the laundromat I went. I…read morepicked The Big Clean since it's close to home and had solid reviews. Last load is at 8:30 PM every day. They've got single, double, triple, four, six, and ten load washers. The ten load machines are the best value, but there are only two of them, so plan for that. They also have two big dryers, but every dryer comes with a fee schedule that feels like an elementary school word problem. One dollar gets you four minutes to start, then twenty five cents for each additional two minutes. If you want about thirty minutes, you're looking at roughly $4.25. The smaller dryers $.25 for every 2 minutes, so $3.75 for thirty minutes. Getting them started can be a little finicky. (Ask for assistance) Now for the good news. The staff is genuinely kind, and the whole place is spotless. That alone makes the chore a lot less painful. The bathrooms are clean, no code required, and clearly taken care of. I'm pretty sure they offer wash and fold since the employees were constantly folding, wiping machines, or sweeping. The machines that are working run well, and the ones that are down are clearly marked. There's plenty of seating and rolling baskets to help you haul everything around. The only real drawback is the parking. The shopping center is small and the parking lot is even smaller. If you have mobility challenges, small kids, or a ton of laundry, getting a spot might be a pain. They do have WiFi, which is great because cell service in the building is weak. I can see this place turning into a zoo during peak hours, so timing matters. Overall, if I need a laundromat again, I'll be back.

great prices and a very clean establishment 10/10 would recommend and a man named nick had very…read moregood customer service from the minute I had walked in a very welcoming place i'd say.

LaundroLab

4.8

(28 reviews)

Very clean and spacious. Many machines. Site is located in a good place. Helpful staff. A shout out…read moreto Vicente; he was very helpful throughout my visit.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Clean Laundry

4.6

(10 reviews)

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

Michael A Laundromat

4.9

(322 reviews)

We were traveling through Austin and needed laundry done. We've never used a laundromat before and…read morewent to this laundromat because Yelp reviews and we were very pleased. Top level service and comfortable, friendly atmosphere.

I've used them several times over the past few weeks, and the service has consistently been fast,…read morereliable, and convenient. Their same-day wash-and-fold service is a huge plus, and they even managed to get the lingering sulfur smell out of my clothes after I'd been struggling with it through several washes. Adel is also extremely personable and makes the whole experience feel welcoming. Highly recommend.

Sara Tailoring & Alterations

4.8

(117 reviews)

Sara's Alterations did not disappoint! I contacted her in…read moreJanuary for my vow renewal in March after four other alteration shops told me they couldn't work on my dress because of the pearl embellishments. Sara looked at it and immediately said she could do it. My dress was originally a pearl maxi dress, but I had a vision of adding tulle with a long train for my beach vow renewal in Hawaii. Sara brought that vision to life beautifully. I had several fittings, and she was always professional, patient, and attentive to what I wanted while also giving helpful professional advice. She made my $200 something dollar Maxi dress look like a $1,000 dress. I highly recommend Sara's Alterations -- 10/10! I'll be posting pictures once my photographer sends them.

Sara is awesome and this place rules! Top to bottom, just a great experience here: Sara was quick…read moreto respond to a question on Yelp, got me in the next day, and was really helpful and easy to work with. If you need anything tailored or altered, stop looking -- you've found where you should go.

Ian's Dry Cleaning & Laundry Delivery

(74 reviews)

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Gassane Tailors

4.7

(221 reviews)

Very professional and quick service! You can see inside from all the photos how many trusted…read morecustomers they have acquired over the years! Had to come in to take in the sides of a long dress and the whole experience took less than 10 minutes. Price wasn't bad either. Definitely will be back for future tailoring needs!

Love this place, Gassane Tailors is a true Austin gem. It is a husband and wife team, and you can…read morefeel the care and pride they put into their work the second you walk in. Alterations are always spot on, clean, precise, and exactly how I pictured the fit. They even fixed the length on a pair of my Paige jeans perfectly, which is not easy to get just right. Turnaround time is solid, pricing is fair, and they treat you like a regular even on your first visit. I trust them with my best pieces every time, highly recommend.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

8 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

elena b.

0

3

0

18 years ago

First time tried this place: Yes, my dresses were clean; why wouldn't they be? Yes, they did not lose my items; it is an expectation... Yes, it was quick; I did not care. I paid $70 !!!!!!!!!!!!! for 6 items. My skirt cost $10 to clean. 1 tiny linen skirt!!!! Some summer dresses were charged $12. I would expect no more then $8. The prices are not posted. It is a complete scam. I will never go back there. read more

Rad B.

0

5

0

12 years ago

These guys need to have their head examine.. They are leaving their bags on doorknobs soliciting service, and if one does not signed up for their service they need the bag bad. It is like a scenario of so called blind people selling pencils at the airport gates. The bag they left is in garbage. I need no stuff left on my doorknob as that is an indication to burglars that nobody is home. read more

Lee M.

9

15

4

15 years ago

I've been to this Reid's cleaners a few times and they do a pretty good job. I've never had an issue with them and I would definitely recommend them to my friends. read more

Brenda M.

1

3

0

13 years ago

Awesome customer service!! Drive further than I need to because of the excellent service their team provides to its customers each & every day!! read more

A J.

0

90

15

10 years ago

If your tried the others - try Reid's Great quality cleaners. Great staff and service.

Tom J.

0

6

0

16 years ago

Friendly staff that knows your name. Excellent work overall.

tina w.

0

17

0

16 years ago

get your clean on here

Barbara A.

0

5

0

14 years ago

Terrible quality.

Reid's Cleaners & Laundry - laundryservices - Updated July 2026

People who viewed Reid's Cleaners & Laundry also viewed

Rick's Cleaners

3.2

(61 reviews)

Usually not one to review things, but dry cleaning places typically have poor reviews so I wanted…read moreto share my positive experiences. I have had both suits and gowns cleaned there, and they've always done a good job for a reasonable price. That's all!

used to use Ricks all the time. now even their prices are high. I remarked to the cashier it was…read morehigh. she just smirked and asked me for my phone number. bad attitude. I left. knowing that having worked with other cleaners professionally, they reuse their water and dry cleaning solution. So not really clean. But it was the attitude.

GC Cleaners and Laundry

3.1

(50 reviews)

Had an emergency for a last minute event, Brandi was able to help me with 24h turn around…read more Professional and prompt, they know what they're doing! Been a customer for years and many more to come. Peter Larson

BEWARE!! They Ruined My $330 Wool Shirt!…read more I only had one experience here, and it was enough to make sure I never come back. I brought in a No Nationality 100% Wool Overshirt ($330) that they completely ruined. It looks like they threw it into a washer and dryer, it came back misshapen, shrunk, and unwearable. I was understanding at first, hey accidents happen right? Nordstrom still carried the shirt in another color, so I replaced it myself and simply asked the cleaners to reimburse me for the damage. I've now called multiple times over four weeks, and every time I'm told "the manager will call you back." The call never comes. To make matters worse, on one call they forgot to put me on hold, and I overheard someone in the background say, "Ohhhh, it was wool." So they knew they ruined it, but still refuse to take care of it. If you value your clothes or your time, don't risk it here. Their lack of accountability and customer service is unacceptable.

Westbank Dry Cleaning - Casis Village

3.3

(28 reviews)

Great service I walked in as a woman on the edge. A critical meeting, a blazer that had seen…read morethings, and 48 hours to fix it. These people did not blink. My blazer came back looking like it had just been plucked off a Neiman Marcus rack. And the pricing? For the emotional support alone they could have charged therapy rates. They did not. Bless them.

I am beyond happy with this dry cleaning place! I've been searching for a good cleaner for a while,…read moreand I'm so glad I found them. Every time I go in, the staff is so friendly and welcoming, and their pricing is very fair. Most recently, I brought in an item with a loose clasp and button--both barely hanging on. I planned to take it to a tailor afterward, but when I picked it up, they had already fixed it for me! They reinforced both without charging me or even mentioning it--just quietly went above and beyond. That kind of integrity and care is so rare these days. My clothes always come back perfectly cleaned, and I've even had them politely turn down a piece once because they didn't want to risk damaging it, which I really respect. You can tell they take pride in their work and genuinely care about their customers. Highly recommend!

Garnett Lewis Cleaners

4.2

(51 reviews)

The only dry cleaner I trust in Austin. After so many bad experiences at other places, I can…read morebreathe a sigh of relief to trust a dry cleaner again. Sometimes takes a good week to get stuff back, but it's no issue on my side.

I just had a couple of my favorite button-down dress shirts dry cleaned & pressed & they came back…read morewithin 2 days perfect for less than I pay elsewhere. With those results I can begin to trust Garnett with all my dry cleaning business!

Ian's Dry Cleaning & Laundry Delivery

(74 reviews)

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

ZIPS Cleaners

3.1

(191 reviews)

Visited ZIPS on W Cannon for the first time Saturday to get their same day services. I returned to…read morelocation at 5p and was devastated that the store closed at 2p noted with a hand written sign. While I was very upset that the W Cannon location closed randomly, without a message notification, S Lamar's manager took it upon herself to pickup and deliver my clothes AFTER closing at her location. Highly recommend S Lamar for their whole hearted customer service and support!

Literally the worst. Took around 19 items here and they all came back still stained or in worse…read morecondition than it was brought. They shrunk and put huge holes in all of my wool items. Do not go here...I now have to properly clean these on my own and have lost hundreds of dollars by using this place.

Parkcrest Cleaners

3.2

(30 reviews)

Walked into the cleaners on a Thursday, where two ladies were chatting away...I waited patiently…read moreand finally serviced. Gave them three dresses ( not lined) one short and two mid length. Was told to pick them up on the following Tuesday and was provided a pink slip and told that I could pick them on Tuesday morning. I did not notice that the pink slip they provided, did not have a price . I showed up on Tuesday and they were not ready and I was told to return in the afternoon. I returned in the afternoon and was told that I owed 66.00! Wow! I asked how the price was determined, she replied they are all $20 plus tax. I questioned why the price was never written on my ticket and she could not give me an answer. I also asked why the short dress was the same price as the other two. She could not give me an answer. There was nothing special about these dresses and next time, I will wash them myself or find a more affordable and customer service friendly cleaners.

Not as good as it used to be. I've had several things damaged recently. They did their best to…read morerectify the situation but it's disappointing that they aren't as careful as in the good old days.

Kim's Cleaners

3.3

(21 reviews)

•$$$

If I can give 0 start, I will. I took my $2,500 Burberry coat to this place, expecting professional…read morecare, but they damaged the fabric around the buttons and broke a drawstring. When I brought up the issue, the owner refused to take responsibility, claiming the fabric was "too weak" - yet they never warned me before cleaning it. Instead of offering a solution, the owner told me to go elsewhere for cleaning and they had no interest in fixing the damage. His attitude was terrible, showing zero concern on customer. The best they offered was a refund of the cleaning fee, which does nothing to compensate for the damage to an expensive coat. A reputable dry cleaner should stand by their work, not dismiss valid concerns. If you care about your high-end or delicate garments, I would not trust this place with them. They just won't take any responsibility. Extremely disappointed in their lack of professionalism, accountability, and basic customer service.

The employees are unfriendly, especially one of them (she is the one with eye-glasses, short hair)…read more Parking is always a problem because they block it off to prevent people from parking. When you try to park, they rush outside and act rudely as if you're just trying to park there instead of being a customer. When you tell them you're a customer, they give a ridiculous response like, "How was I supposed to know?" The ironing quality is poor; shirts are not properly ironed. They can't remove stains at all. And they are very expensive. I do not recommend this place.

Jack Brown Cleaners

3.9

(7 reviews)

INSPECT YOUR GARMET: I refused pick up today due to a new stain on my wife's silk dress caused by…read morethe cardboard insert Jack Brown Cleaners placed. I was told I had to wait until a manager could "give me a discount". Laughable excuse. It's a $600 dress. I will edit when I hear back from Jack Brown. EDIT 9/25/25: Manager called and said the stain was taken care of. When I came to pick up the dress, instead of a stain there is now a scruff right across the bust of the dress where someone tried to "buff out" the stain. The silk is pilled and ruined. Their response: "there is no stain, there never was a stain". Ridiculous. BBB complaint filed and I called Soco Cleaners & Alterations to stop recommending this business.

I've been a few times. So far, always pleasant experiences. Anyone working there has been super…read morenice. My clothes have come back in good condition and well cleaned. I don't have anything too expensive or delicate, but I have yet to see any issues.

Laundry Works

(89 reviews)