Worst customer service! I called and they kept giving me the runaround! I was informed to contact…read morethe las cruces hospital and the female told me that the Dr. was available until Feb of 2026. She should have told me that from the start instead of giving me the runaround. She made me waste my time. Very unprofessional customer service, to include the las cruces office.

Dr. Reynolds and his staff were very professional and courteous in explaining the procedure. He…read moremade us feel comfortable and answered all our questions. We had an awesome visit last year and have scheduled a second procedure this month. He makes you feel at ease.

place doesn't look like a spa it's bare looks like a very sketchy place . only one employee…read moreequipment is very old dated . estheticians aren't even certified so beware ! I got a consult and got out of there . They're super expensive .prices are ridiculous! I recommend you go somewhere else . looks Like they are hiding something about that place cuz it doesn't look like a spa at all They open and close so if you buy something next time you go they are closed . I guess they can't keep employees Awful weird place

I originally signed up for a package for American Laser Med Spa via Groupon based on a…read morerecommendation from a friend; she regrets sending me there and look, don't do it, it's a trap. You get six sessions, clearly not enough time to see any kind of results thus they have you sign up for more sessions or hey, maybe you want a second area done for a discounted price. So I signed up for additional sessions which I fully committed to. Note, I live on the East side so it was a significant event when I would make these appointments to travel to the West side. Her name was Angie and she worked the front desk. I must have booked an appointment every day for at least a week as she'd call me to let me know that she had to cancel the appointment due to whatever reason. My favorite cancellation was when I walked into the Med Spa and she said she had cancelled my appointment, without any notification, phone call, text message, email. Every time you book, you get a text and an email reminder and for cancellations from the Med Spa, they call you to reschedule. It was such frustrating process and then when I eventually did get seen, the results of the laser hair removal were less than ideal. After Angie quit, there was a different front desk girl working every time I made an appointment or who called me to cancel and reschedule due to the machine going down. The machine went down regularly. COVID-19 didn't help as it delayed the treatment for about 6 months until they figured out how they were going to treat customers. But that was most businesses during that time. But if you needed to pause your treatment for any reason, you couldn't unless you were pregnant. That's it. I'm active duty military and I asked if there was a deployment clause in case, I had to deploy...nope. Nothing along those lines. Especially in a military town such as El Paso with Fort Bliss and White Sands, you'd think they'd have something to help adjust if that were the case. Nope, not military friendly at all. I received laser hair removal for two years and I saw more pigment treatment rather than hair removal. To this day, I still have the same amount of hair that I did originally in the places that were treated. I understand that every person's reaction to the treatment will be different and yet, I was thoroughly disappointed with the treatment I received. And yes, they take photos to show the progress of your treatment. I look at the photos like woah, what really changed? Clearly, I could keep going and going about how poor of a laser treatment med spa this is but I'll curb it to this. Overall, my experience was lackluster and I was significantly disappointed throughout my experience. April was the only highlight of the experience as she was helpful and patient. Bless her. But lets be real, don't waste your money by going here. Do the research and find a place that'll take care of you unlike American Laser Med Spa.

Christina did lip blushing for me. It is a two hour process or longer and she was consistent asking…read moreme if I was okay and comfortable. She asked about the pain level and did everything she could to be sure I was feeling okay. The outcome so far is exactly as she described. The final results take a while to see. Christina is very caring and conscientious about her clients and her work. She is not finished until the client is satisfied. Christina even texted me later to check on me and review caring for my lips. I recommend her for lip blushing!!!

Vangie is an excellent and skilled injector, a trainer with Allergan. Beyond this, she is warm,…read morefriendly and personable. Highly recommended!

Just had a great massage by Alfa today. It was wonderful and she is truly a professional. The Med…read moreSpa is lovely-the atmosphere and staff are very friendly, welcoming, and eager to assist you. Alfa does a great job and my stress, tension, and sore muscles were all addressed and she worked on all my problem areas. I left refreshed and relaxed. The Med Spa offers many different services from massages, facials, injectables, body contouring and much more. The prices are reasonable. Look forward to trying some in the future. Check them out-at the corner of Doniphan and Mesa next door to the Country Club Urgent Care and CVS.

From the owner: Country Club Medspa was established October 2021. we branched from our sister clinics Country Club…read moreUrgent Care, and Country Club Medical Center in order to help address the medical aesthetic needs of our community. We take pride in being locally owned and look foward to helping you feel most confident in the skin you’re in!

Love coming here! Always fast easy and knowledgeable! Highly recommend. The doctor is very thorough…read moreas well as the nurses and office staff.

I am not one to post any reviews but I'm very disappointed with my experience at Azul Medspa. We…read morehad previously discussed using the remaining half syringe of filler with injector Jennifer at my next visit. When I returned, I was scheduled with a different injector which I was not happy about. I'm told there was no remaining half product left and no record of that agreement or from Jennifer. She spoke with Jennifer (who wasn't in the office), and then told me Jennifer denied any remaining product was left and denied the conversation due to the whole product was used. After speaking with her manager, I was told "there's nothing we can do" and that I'd hear from Jennifer the following Monday. I was not about to argue with the injector that was not there present during our discussion. It's now been a couple of days--no call, no follow-up from Jennifer, or her manager. This level of disregard is unacceptable, especially considering the cost of service and the expectation of professional service. I felt dismissed, misled, and ignored as a customer. Leads me to believe they are using the product for themselves and scammed me. I will not be returning to Azul Medspa and cannot recommend their services to anyone looking for consistent, honest, or customer-centered care.

Highly recommended, they answer all your questions and help you achieve your goals, they take care…read moreof your health, they are very kind and professional

From the owner: Every customer gets individualized care and tailored treatment. We specialize in patient wellness…read moreinside out.