This might have been my worst massage experience. Called for a 1:30 appointment. She had me wait…read moreuntil 1:55. Massage did not start until 2:05. She then tells me that she will work on me for 10 minutes then another person will switch. Super weird vibe. The massage itself was terrible, no pressure and only one lady knows English so she will make you speak into phone translator for help. I ended up getting up to leave. Also the prices on these pictures are wrong.

I still had aches leaving and was pricey for the quality of service. Would not go back.read more

Hands down (pun intended) the best massage place around. Don't waste your money on an overpriced…read moremassage at one of these fancy spas... this is the best massage you will find anywhere, for the best price anywhere.

I have been a client for a over 3 years. Cindy, Mae and Team are wonderful. Their new location…read moreis fabulous and they have added new services.

Update: 2024: Co-owners Ali & Cindy continue to do a wonderful job. I highly recommend their Spa…read more Their new massage therapist, Tina is extremely good. My Earlier Review: Co-owners, Ali & Cindy opened up this location shortly after the pandemic. The rooms are spacious and always have soothing music in the background to help calm your spirit. I find the staff to be very professional and client oriented. Cindy and Ali are great massage therapists. If I walk in tired and stressed, I always walk out feeling relaxed and refreshed. I try a different masseuse each time to get exposed to a diversity of massage techniques. I highly recommend Relaxation & Health Spa.

Has changed since former co-owner Ali left Massages are not as good and relaxing more about the…read moreHPE! Last lady was only about the back area and not much else then the legs have not been back since in about a month! Will not recommend to anyone anymore unless they change their massage techniques! Good Massages then you get good tip!

This has to be one of the best massages I've ever spas in the Rochester area! My therapist, Jaime…read moreis so professional and I leave there feeling relaxed and refreshed! Even when I go on vacation and get a massage, they usually disappoint compared to her massages! I can't say enough about how good this place is, it's definitely my #1 spot for massages!

I've gotten a massage here twice and both times have been wonderful. I've gotten massages from…read moreDebbie P. and Alycia and both therapists did a great job of focusing on the spots where I had extra tension and used the exact amount of pressure that I requested (I prefer more of a deep tissue experience). Both times I left feeling refreshed and relaxed! The interior of the spa is very warm and welcoming. They have a shower in the bathroom, though I didn't use it due to COVID, and individual rooms for each client. They also offer services beyond massage, such as facials, waxing, and hair styling. Their massage pricing is some of the best in the area: $50 for 30 minutes, $60 for 45, and $70 for 60 minutes. I've found them more affordable than other spas in Rochester, with excellent quality. I've enjoyed both of my experiences at TMB and will be a regular customer from now on!

Can not say enough amazing things about the work my hairstylist Lenzie does on my hair. As someone…read morewho moved here from another city, it took me three years to find someone I could trust. Having naturally curly, thick hair it is hard to find someone who knows how to cut it right and not look uneven. Not only am I her client my wife is too and we would not have it any other way. Lenzie is kind, funny and helpful and offers suggestions when I am looking to try something new. She also handles my hair dye and root coverage. I highly recommend you check her out! I have included pictures to show off her work!

First time here a received a gift card. Easy to book appointment online. Even though I had a gift…read morecard I still had to reserve my appt by keeping a credit card on file. Arrived 15 mins early and walked into bouquet that sells products and clothes. I was escorted to a set of chairs to wait for my time. I was seated in a high traffic area that everyone walks by. I waited 20 mins in the chair. Was not offered anything to drink. Another lady came in and the tech said let me get you a glass of wine. No one even acknowledged that the tech was running late. Upon entering the pedicure/nail area I noticed it was a very loud environment. For $60 for a pedicure I expected more. Asena was friendly but you can tell either she was rushed or new. I had quit a bit of dead skin around my cuticles still after and had to ask her to do it again. I was then placed under a fan which didn't cover all my toes to dry and was blowing cold air. I saw a dryer open and asked to move under it and it had heat. I didn't noticed the spa music playing at all until I was getting ready to leave as that is how noisy it was.

My experience with Alex has been wonderful. She is knowledgable, friendly and most importantly…read moredoes a fantastic job! I have been looking for a practitioner who specializes in this field and has a great deal of experience - She explained my options and the process and I am so happy with the outcome! If you are looking for someone you can trust to do a fantastic job and not just sell you on something then look no further! (her few days working in Canandaigua are a bonus as well)

I couldn't be happier with my experience! From the moment I walked in, I felt welcomed and at ease…read more Christy was not only incredibly knowledgeable but also took the time to thoroughly explain the process, answer all my questions, and ensure I felt completely comfortable before starting. The results are amazing -- natural, balanced, and exactly what I was hoping for. My lips look fuller but still very much me, which is exactly what I wanted. The procedure was virtually painless, and the care taken throughout made it clear I was in expert hands. The attention to detail, professionalism, and genuine care for clients really sets her apart. I'll absolutely be returning and would recommend them to anyone considering lip filler -- especially if you're looking for a subtle, natural enhancement done by someone who truly understands aesthetics.

My husband and I visited on a Thursday evening for a couples massage celebrating our recent…read morebirthdays. We booked 6pm for after our work day. My massage was fantastic and my husband said he was good too. I received the deep tissue and my husband the Swedish. I liked everything except what felt like being rushed out of the place as it was close to their closing time. Massage and everything was done at 7pm and their posted hours said they closed at 8pm. I would have enjoyed being able to sit and mellow for a bit with a cup of tea. The therapist placed a cup of water at the checkout station out front. They were definitely trying to close up shop and get out of there. For the price paid not a way to encourage return visits.

Relax the Spa is phenomenal! Its great to book something last minute if you need anything. Ive…read moregotten a side by side pedicure with my bestie and a massage with Gloria who was amazing! The staff was accommodating and excellent. I would highly recommend it.

Healing Hands Spa: This was my first visit to Healing Hands Spa, and I had a wonderful experience…read more Booking an appointment was very easy, and the location is convenient, with good parking. I tried the traditional 60-minute massage. I didn't get a chance to try the hot stones, but I noticed they are available. The staff was professional, friendly, and welcoming. After the massage, they offered complimentary drink options that were not limited to bottled water. That was a very nice touch. One thing I thought was unique, and absolutely enjoyed, was being able to choose the music during the massage. They have Alexa available, so you can ask it to play whatever type of music you like. I chose reggae jazz, which created an almost island-style mood for the appointment. In all the years I've treated myself to massages, this was the first time I had experienced that. I highly recommend Healing Hands Spa.

I am a 75-year-old man who needs to work on being more flexible. I saw the Healing Hands upon…read moreexiting and decided I had the time for a massage. The last massage for me was over 20 years ago. I stepped down, met the owner, and decided on a one-hour massage. I requested a strong, hot stone massage for this session, and ended up staying for 2 hours. I had two separate massage therapists, both excellent, professional, and customer-centric. I would highly recommend HHS and look forward to returning weekly for the next few months. Note: Don't be stingy with your tips. These massage therapists put their heart, soul, and physical strength into each session. Their knowledge of human anatomy comes through as they apply it to your body. I couldn't do it. Thank you, Richard +

Relaxing Scott did my massager and I always ask for him when…read moreI come here to get a massage! He knows exactly what to work on and how much pressure to use. Very professional and listens to your needs. Sanctuary is a nice place to relax afterwards. Facility seems fairly clean. There are lockers to store your valuables. Will return here again and again.

Kind staff. Visited to purchase a gift card. Recipient was excited to visit for a treatment.read more